Back to Oil Change Service Locations
Come experience Michigan's Best Oil Change in Shelby Township. Conveniently located at 49830 Van Dyke, our friendly and knowledgeable technician staff will service your car, truck, or van with a fast and professional oil and oil filter change. But that's only the beginning!
In addition we provide a thorough 19-point inspection with advice on the condition of your vehicle. We will check your car's fluids and if they are low, we can top them off. As an added courtesy we set your tire pressure, check your exterior lights, inspect the wiper blades and hand wash the windshield. All in just 10-15 minutes!
Our Van Dyke service station is a full-service location, meaning we can perform additional preventative maintenance services such as transmission fluid and radiator flushes, help increase your vehicle's gas mileage with our engine additives and treatments, and install or replace air filters, wiper blades, and bulbs.
Our service doesn't stop once you leave! As a valued customer you receive our free fluid and tire check in between oil changes - a $25 value yours free to use as many times as you’d like!
Asst District Manager
Nicole – Chesterfield, MI 1/31/2019
Ian B. and Stefen R. were super friendly and efficient. Very helpful. Will take my SUV back for next oil change.
Gerry – New Baltimore, MI 1/11/2019
Jody – Chesterfield, MI 1/12/2019
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Chuck – Shelby Twp, MI 2/16/2019
Daniel, robin and the rest of the team were amazing. I will definitely be coming back because of this visit.
Meagan – Shelby Twp, MI 2/6/2019
I had excellent service! Keep it up! :)
Jeremy – Shelby Twp, MI 2/1/2019
Kenneth – Macomb, MI 1/31/2019
Fast, Friendly service as always
Arlene – Shelby Twp, MI 1/31/2019
Michalene – Washington, MI 1/28/2019
They young men there were very friendly and helpful
Sara – Macomb, MI 1/22/2019
Good service. Staff very helpful and polite.
Sharon – Washington, MI 1/22/2019
Great sevice freindly staff
Frank – Shelby Township, MI 1/18/2019
Very helpful staff,energetic, and extensive! They make sure I leave without any questions or worries every time. 5/5 experience recommended uncle Ed to everyone I know
Savannah – Shelby Twp, MI 1/15/2019
Daniel is an excellent manager. He made sure that my heat was perfect after doing a radiator flush on my car. I will be coming back because of his positivity and service.
Donald – Shelby Twp, MI 1/6/2019
Daniel and Mike were very fast and friendly. They gave me what I call a really good service. I will be coming back just to have these two work on my car again.
Courtney – Shelby Twp, MI 1/5/2019
Very helpful. Explained technical stuff to me well.
Carl – Macomb, MI 1/4/2019
Ttthe technicians that helped me were friendly and fast. I was very satisfied with my service.
Rob – Shelby Twp, MI 1/3/2019
Fast great service
Christopher – Shelby Twp, MI 12/31/2018
Very informative and knowledgeable. Robin and nick were great
Susan – Macomb, MI 12/31/2018
Robin is always very honest and friendly. I love coming here.
Callen – New Baltimore, MI 12/31/2018
Extremely friendly guys, thank you
Michael – Shelby Twp, MI 12/31/2018
Geraldine – Rochester, MI 12/31/2018
I am happy with the service.
Robert – Shelby Twp, MI 12/30/2018
Daniel and robin were and excellent team. Every time I come here I get the best service.
Jake – Macomb, MI 12/28/2018
Mike was very helpful and informed me on everything I needed to keep my car healthy and on the road.
Anthony – Rochester Hills, MI 12/27/2018
Paul – Washingtn Twp, MI 12/26/2018
I’m very happy with the guys who worked on my van.
Wendy – Shelby Twp, MI 12/26/2018
Daniel and robin are an awesome team! Love the energy!
Kathie – Shelby Twp, MI 12/23/2018
Robin and Daniel shower excellent speed and had me out in 7 mins because I was in a rush
Debra – Shelby Twp, MI 12/21/2018
Daniel was a very nice guy informed me about services I was due for and left them as a recommendation. And mike was very kind to fix my headlight for me. Definitely coming back
Zak – Macomb, MI 12/20/2018
Oil change was close to 30 minutes. Manager talked me into changing my filters and then none were in stock. Instead of telling me they weren't in stock they sent someone to the store down the street to buy a filter and made me wait for them to return. I was not consulted on this and when I instructed them that if I have to wait I don't want the filter was told that it was too late because someone was already buying one. They did provide me with a discount because of the issue but the issue should have never happened. I should have been consulted the second the filter wasn't in stock and been given my options. I will not return due to the slow service, the high cost of the oil change, and the way that the team expected the customer to wait for them to get parts which were not required.
William – Richmond, MI 12/20/2018
As always, the guys did a great job. Very informative, friendly, and quickly had me back on the road. I will always come back if this wonderful service continues!
Devan – Shelby Twp, MI 12/13/2018
Diane – Shelby Twp, MI 12/7/2018
Fast and courteous as always
Nasrat – Rochester Hls, MI 12/3/2018
This service and the guys there they were excellent I have no any comments and I am grateful for this service .
Joseph – Shelby Twp, MI 11/30/2018
Daniel and Anthony were really helpful. Daniel was very polite and introduced himself and I was in and out no problem
Melissa – Shelby Twp, MI 11/30/2018
Daniel, Robin and Anthony make a team. They are all super friendly
Lawrence – Washingtn Twp, MI 11/30/2018
Daniel and Robin the store manager had wondeful speed and showed very good service.
Katina – Sterling Hts, MI 11/30/2018
Awesome staff and service!!!
Archie – Macomb, MI 11/29/2018
I only came back to uncle Ed’s because of a deal on line that was to good to pass up. I was very skeptical coming back to this company from how my wife was treated last time she got her oil change. But mike and the crew were very good at there customer service at this store. Because of mike I will be brining my vehicles to his location. Hi mike as told how we were treated at the other location he seemed genuinely upset because he used to work at that location.
Daniel – Shelby Twp, MI 11/27/2018
Good friendly staff
Jim – Shelby Twp, MI 11/21/2018
Sonya – Macomb, MI 11/15/2018
Daniel and Kevin are awesome
Carl – Macomb, MI 11/9/2018
The guys taking care of my vehichle were friendly and very professional.
Karen – Shelby Twp, MI 11/5/2018
Robin and Daniel were extremely fast. I will definitely be back because of the service I received today.
Mike – Sterling Hts, MI 11/3/2018
Mike and Daniel were both very friendly and fast
Paige – Shelby Twp, MI 11/2/2018
I like when people are honest with me about what my car really needs because I am a poor college student!!
Jenn – Shelby Twp, MI 11/1/2018
Fast and friendly service
Gary – Shelby Twp, MI 10/31/2018
Tom – Sterling Hts, MI 10/31/2018
Maya – Shelby Twp, MI 10/31/2018
Robin always takes great care of me and my vehicle.
Patrick – Livonia, MI 10/24/2018
Very friendly staff.
Michelle – Sterling Hts, MI 10/17/2018
Fast friendly service
Gjusta – Rochester, MI 10/9/2018
I wouldn't change anything.
I continue to go back for the great service. I find the manager a person of Integrity and if the service industry that is rare. Robin has always continued to impress me.
Paul – Rochester Hls, MI 10/8/2018
Deanne – Shelby Twp., MI 10/5/2018
Very nice guys working. Professional. Definable will be going back and recommending to friends!
Rochelle – Utica, MI 10/4/2018
Survey is cumbersome
Craug – Shelby Twp, MI 10/4/2018
asa soon as I left a fraudulent charge was placed on the credit card and that is the only place I used it
Samuel – Shelby Twp, MI 10/3/2018
no further comments
John – Shelby Twp, MI 10/2/2018
went back to this location for their awesome customer service thank you for making my day
Dawn – Shelby Township, MI 9/25/2018
MARY – Macomb, MI 9/16/2018
Ryan is my nephew. Loved the service
Peter – Washington, MI 9/16/2018
John – Shelby Twp, MI 9/15/2018
Charlotte – Macomb, MI 9/12/2018
The staff was very friendly and helpful!
Joe – Shelby Twp, MI 9/9/2018
Mike the assistant manager was very friendly! Coming from a customer obsessed company and a company that wants highly satisfied customers, he was very helpful. Working in a company that strives for the best, you sure have it with the service here! Keep up the good work Mike. The other employee there as well was very good as well! Definitely these employees are someone I would defienetly hire, they strive for the best and can relate to the customer satisfaction and understood how important it is! I will definitely come back to this location just based on the conversations and friendliness of this Uncle Ed’s. I work for McDonald’s and we talked about shift management and cleanliness and such, knowing that (mike) and team care enough to keep the store clean is impressive and will be back just from that. It’s hard to find people like this now a days. Keep up the good work guys!! Also wanted to say that my windows were cleaned and they checked my car for an unrelated noise issue. Above and beyond service like this goes unappreciated by most but not me, really appreciate going the extra mile!!
Kayla – Rochester Hls, MI 9/8/2018
Fast service and knowledgeable.
Craig – Macomb, MI 9/8/2018
Always great service and friendly employees.
Steven D – Romeo, MI 9/8/2018
Robin and daniel were extremely enthusiastic this morning! I loved the service.
Anissa – Waterford, MI 9/6/2018
They were very helpful and trustworthy. I couldn't get both wiper blades but the manager robin was able to save me money on one wiper blade until I can get the second one.
Sarah – Shelby Twp, MI 8/30/2018
Dennis – Shelby Twp, MI 8/30/2018
Donald – Washington, MI 8/25/2018
To hard to use
Baron – Warren, MI 8/20/2018
I don't know if my air filter was properly cleaned and was charged for the service
Philip – Shelby Twp, MI 8/18/2018
Price seemed a little high even with the coupon discount. But service was very good
Rob – Shelby Twp, MI 8/11/2018
These people are the greatest! They take care of me quick and easy and i will definitely continue with my business at uncles eds
Karl – Shelby Twp, MI 8/5/2018
didn't check tire pressure
Kyle – Clinton Twp, MI 8/1/2018
Mike was very knowledgeable and great to talk to.
Joe – Clinton Twp, MI 7/31/2018
Randy – Macomb, MI 7/31/2018
Janet – Shelby Twp, MI 7/30/2018
All good , very pleasant service
Kimberly – Shelby Twp, MI 7/28/2018
ALLISON – Rochester, MI 7/27/2018
Andrea – Macomb, MI 7/26/2018
Very friendly and helpful
Stacie – Washington, MI 7/26/2018
Mike and Rob are great
Craig – Shelby Twp, MI 7/24/2018
A little pricey for an oil change.
Alexandrea – Auburn Hills, MI 7/21/2018
Always so helpful. This is my new regular place
Michael – Sterling Hts, MI 7/20/2018
Mike was very helpful
Kirstine – SHELBY TWP, MI 7/17/2018
Always a good experience!
MARGARET – Clinton Twp, MI 7/16/2018
Service was fast and professional.
Mandy – Macomb, MI 7/15/2018
This location is the only one we visit! The people are so kind, efficient and professional!
Philip – Clinton Twp, MI 7/13/2018
Craig – Shelby Twp, MI 7/11/2018
A little pricey for an oil change shop.
Linda – Washington, MI 7/11/2018
They were so efficient and friendly. I could not believe how quick I was done.
David – Shelby Twp, MI 6/23/2018
Nice to see same staff each visit.
James – Washington, MI 6/20/2018
Been coming here along time but employee turnover seems high.
Brooke – Shelby Twp, MI 6/15/2018
LOVED IT! I've never had a car service that actually checked everything! Apparently my 06 liberty still had the factory radiator cap and out of all the dealerships that have worked on this vehicle, they never checked it! Coming here, they made sure every detail and aspect of my car was propery running and working and I couldn't be happier with the service. I will never choose another place to get my oil changed ever! Quick, fast, friendly, knowledgeable. I was truly impressed with the service I've received today.
Erica – Shelby Twp, MI 6/4/2018
Thank you again for all your assistance!
Michael – Rochester Hls, MI 5/30/2018
Everyone was thoughtful and nice.
Noah – Shelby Twp, MI 5/25/2018
Great service, friendly staff
Jeff – Sterling Heights, MI 5/18/2018
Zackeriah – Shelby Twp, MI 5/11/2018
None to note
Christian – Rochester Hills, MI 5/11/2018
Daniel – Sterling Heights, MI 5/11/2018
Always satisfied with the service. Appreciate those techs who are lower-pressure but who go the extra mile.
Terry – Capac, MI 5/8/2018
Krupa – Rochester Hls, MI 5/5/2018
No additional feedback
Sabine – Eastpointe, MI 4/30/2018
Great service,be back for my next oil change.
Jacquelyn – Shelby Twp, MI 4/30/2018
Therese – Shelby Township, MI 4/29/2018
Very good service as usual.
Ben – Ray, MI 4/27/2018
Connor – Shelby Township, MI 4/21/2018
Michael, Cole, and Sam were extremely proffesional and did an excellent job
Annmarie – Washington, MI 4/12/2018
Robin (mgr) was fantastic.
Mandy – Washington, MI 4/12/2018
Jessica – Shelby Twp, MI 3/27/2018
I was charged 79.99 for an oil change. The assistant manager only gave me 2 options for oil, one was 79.99 and the other 99.99. I asked for the standard oil change price because I have been to uncle Ed's in the past and paid about $40 for the oil change. He said there were no other options for my car because they would void the warranty. So I went with the 79.99 oil change thinking there were no other options for me. After I spoke with my husband he told me there should have been a standard oil choice and I was ripped off. I did ask for the standard oil change but was told that wasn't available to me. The assistant manager was telling me the store manager was in Germany and he was running the store the way he wanted while the manager was in Germany. I don't know if he was just trying to make more money or take advantage of a woman but I am not happy. I have been going to uncle Ed's for many years but not this location and under my maiden name. But I will never be back. I will also make sure to tell my friends and family and review online so other people do not fall for this trick.
Jeremy – Romeo, MI 3/25/2018
I was very satisfied with your professional staff
Rhea – Shelby Township, MI 3/20/2018
So nice and friendly knowledgeable and let me know what I need to do to keep my truck on the road these guys are great
Caroline – Rochester, MI 3/17/2018
All staff were super friendly and helpful. I will definitely return to this location for future service needs.
Andrew – Auburn Hills, MI 3/9/2018
Mike the manager was excellent - great customer service!
Thomas – Shelby Twp, MI 3/6/2018
Your upselling strategy went way too far - you conned a 19 year old kid into a premium oil on a 17 year old car; you then followed up with strongly recommending an air filter cabin be installed soon
Either your corporate strategy is unethical or your store manager is or your tech is in need of firing. The tech claimed "he knows this engine" - he recommended synthetic oil because "he know this engine". Then why didn't he "know" the damn intake manifold and valve covers were leaking oil? Perhaps he doesn't know
I will be calling the store, or Mr Pittman or corporate. I expect a full oil change cost refund - I'll pay the con job on that necessary cabin filter
My social media posts, lacking us resolving this issue, will be "upselling rip off needs - don't go unless you know enough about cars as this place is untrustworthy"
What kind of bs are you guys trying to pull off? very disappointed in the place....
Rick – Shelby Township, MI 3/6/2018
The managers Robin and Tom are an amazing duo together. You don't see that kind of enthusiasm in the auto industry these days. That crew shows they love their job and their customers. Kudos to them.
Laurie – Center Line, MI 3/1/2018
I called two stores to locate your Manager Tom. I then drove 30 minutes out of my way just to go to his location. I always know I'm in great hands and getting the best service when he is there. As long as you have great employees like him I will continue to be a customer.
Sam – Shelby Township, MI 2/24/2018
Shannon and Jacob were awesome and friendly!
William – Shelby Twp, MI 2/23/2018
I appreciate hard working serious employees who represent the business that employs them. Robin, Lawrence and Zachary did just that. Nice job, guys.
Kara – Ionia, MI 2/16/2018
It was a great visit. They went out of their way to help me and to make me smile. They stayed past close and never complained.
Lisa – Washington, MI 2/15/2018
The high pressure sales tactics are a bit uncomfortable. If someone comes in for just an oil change it shouldn't turn into an expensive total re-working of the vehicle.
Lynn – Sterling Hts, MI 2/8/2018
Jill – Shelby Twp, MI 2/1/2018
The staff was awesome. They were friendly and informative. They didn't try to sell me anything I didn't need. I will definitely go back.
David – Shelby Township, MI 1/24/2018
David – Washington, MI 1/20/2018
Great visit. Friendly & professional
April – Shelby Township, MI 1/19/2018
The service was slow today. They were working fast. Maybe they had a call in
David – Shelby Township, MI 1/18/2018
Lawrence did an outstanding job of explaining the services provided and recommended services for my vehicle.
Joseph – Macomb, MI 1/14/2018
Excellent customer service always!
Abigail – Shelby Township, MI 1/11/2018
The staff is always very friendly and the service is quick and professional
Dale – Shelby Township, MI 1/10/2018
Thomas – Shelby Twp, MI 1/9/2018
Mike was very helpful, and enjoyed his customer service.
Judith – Shelby Twp, MI 1/8/2018
I was completely satisfied with the service. The technicians were thorough, polite and very helpful. I will be returning in future.
Ronald – Washingtn Twp, MI 1/8/2018
Gary – Shelby Township, MI 12/31/2017
I came right at closing on New Year's Eve and rather than turn me away the manager and team stayed 45 minutes over to make sure the job was complete
Tim – Shelby Township, MI 12/29/2017
will be back - but not for service- there is a pool of oil on my garage floor. Not sure of the source, or if I really even want you to look into it. If its an oil leak - can you identify and fix it? If you were just too careless to drop oil all over my skid plate and its just dripping from there - why did you do that in the first place. This is not just a couple oil spots, its a puddle of oil. I don't have a lot of confidence in you guys. The extra time this will cost me is making me think taking it to the dealer was a better and more cost effective option.
Kirstine – SHELBY TOWNSHIP, MI 12/27/2017
Thank you guys!
Judge – Macomb, MI 12/22/2017
Excellent customer service. Lawrence walked me through every step.
Thomas – Shelby Township, MI 12/10/2017
Neat and fast
Victoria – Sterling Hts, MI 12/9/2017
I welcomed when coming to get my oil change. Everyone introduced themselves and everything was explained through the entire process :) Thank you
Jamison – Washington, MI 12/8/2017
Very helpful. The discounts were much appreciated. Gave me knowledge on my car that I didn't know about.
Joe – Shelby Township, MI 12/8/2017
Lawrence was very friendly and Brendan was as well
Jessica – Sterling Heights, MI 12/7/2017
Friendly and Informative. I always enjoy the service from this location.
Kirstine – SHELBY TOWNSHIP, MI 12/5/2017
Judi – Shelby Twp, MI 12/3/2017
The service l received today was wonderful.
Donald – Washington, MI 12/2/2017
Impressed with the courtesy and shop knowledge of staff personnel.
Michael – Shelby Township, MI 12/2/2017
Seemed somewhat understaffed today. Combined with a good number of customers, this resulted in slower than normal service. However, staff did their best at keeping things moving.
June – CLIO, MI 11/30/2017
Robin and Lawrence great customer service
Sara – Macomb, MI 11/27/2017
Service was good.
Lazetta – Sterling Heights, MI 11/26/2017
The manager Lawrence was very helpful, courteous and knowledgeable...the tech Noah was very helpful and nice as well.
Kathie – Shelby Township, MI 11/26/2017
I have always had great service from this Uncle Ed's location. The people working have always been friendly. They always answer my questions about my vehicle. I have been going there for years. My service today on this visit was great!
Tyler – Sterling Hts, MI 11/24/2017
Andrea – Leonard, MI 11/13/2017
Always friendly at this location.
Stacey – Bruce Twp, MI 11/11/2017
Good customer service.
Michelle – Shelby Township, MI 11/9/2017
Very professional and courteous staff.
Shylenee – Lenox, MI 11/4/2017
All the employees at the location were extremely knowledgeable about newer cars and knew what they were doing they were polite and patient. They answered all my questions about my new car and they help me so that I did not void my warranty from the factory I really appreciate the staff at this location they are great.
Aaron – Shelby Township, MI 11/3/2017
I never feel like I'm being sold things I don't need. Staff is excellent . Lawrence and Robin were great.
Mike – Macomb, MI 11/2/2017
Fast and curtious.
Joe – N/a, MI 10/31/2017
I don't have additional feedback
Dan – Sterling Heights, MI 10/22/2017
Tammera – Shelby Township, MI 10/16/2017
Both Lawrence H and Robin S were wonderful. They explained everything thoroughly and any questions I had they were great at helping me understand. These guys were a breathe of fresh air. You don't usually go to a location and have such kind and helpful people. They are great representatives of Uncle Eds. Will keep coming back! Thanks guys!
Linda – Shelby Twp, MI 10/2/2017
Awesome customer service.
Davis – Grand Rapids, MI 9/30/2017
The manager and assistant manager were very nice, courteous and friendly!
Lucreshia – Shelby Township, MI 9/29/2017
My customer service advisor and manager were great, Lawrence and Robin.
Mila – Lake Orion, MI 9/22/2017
Dawn – Oxford, MI 8/28/2017
Michael – Sterling Heights, MI 8/24/2017
Tech sprayed something on back window and didnt wipe it off(oily or greasy)other than that my experience was great
Michael – Shelby Township, MI 8/21/2017
David – Almont, MI 8/12/2017
Great professional service.
Anita – Rochester Hills, MI 8/11/2017
Courteous and fast service
Scott – Saint Cloud, MI 8/4/2017
Crew was awesome! came in for oil change before heading back to Florida, they a fantastic job!
Brian – Rochester Hls, MI 7/28/2017
Oil technician gave great information how about how the sludge and the metal shavings made the engine burn hotter and burns oil and gas and is bad for your engine
Jenna – Shelby Township, MI 7/21/2017
Therese – Shelby Twp, MI 7/8/2017
I've been getting my oil change at Uncle Ed's in Clawson for many years and they have always been exceptional. I moved out to Shelby this year and decided to try the Shelby location. They did not disappoint, they too are an exceptional team!
Serena – Romeo, MI 7/8/2017
Best experience I have ever had when getting an oil change! They were patient with me and all of my stupid questions I had. They were funny, fast, polite, and smart. I couldn't be happier with the service! :)
Dan – Sterling Heights, MI 7/7/2017
I've been going to this location for almost 20 years. Have been using Uncle Ed's for over 25 years.
Gerard – Clinton Twp, MI 6/17/2017
The team that serviced me that day were great! The reason I will return is because of the service I received. They were very friendly and helpful. Thank you!
Rebecca – Shelby Township, MI 6/8/2017
I am exceptional grateful for the time Robin S and Jonathan F took working on my vehicle to fix my brake lights that were not working. I called to see if they could do it seeing as it was close to the time the store closes. He told me it would be no problem at all and to come on in. Shortly after arriving and them changing the bulbs and nothing was happening, instead of them turning me away or referring me elsewhere they began different avenues trying to figure out the problem and find a solution. They went above and beyond to help me and before leaving, the lights were all working. Not only did they fix all my break lights but they worked over their shifts to do so and "business hours" to make sure I was safe on the road when I left. I do firmly believe if I went elsewhere they would have turned me away after there first attempt not being successful or at least gave up a lot sooner but instead they stayed until it was fixed and for that I am very grateful. I have always went to uncle Ed's at different locations but due to the service I received today I will be sure to go back to this one for the future. Thank you again for all the work and your patients in order to fix my breaks since it was more complicated than we anticipated. I will be back in sometime this week for my oil change!
ROBERT – Shelby Twp, MI 6/6/2017
Very professional. They have earned my repeat business
Jimmy – Shelby Township, MI 6/1/2017
Maybe keep store open to 8 not 7
Alexandria – Shelby Township, MI 6/1/2017
Great service, friendly employees
Rochelle – Shelby Township, MI 5/31/2017
Always good and reliable!
Kirstine – SHELBY TOWNSHIP, MI 5/23/2017
Great visit as usual.
Mohamad – Rochester Hills, MI 5/20/2017
Great service professional knowledgeable and very polite staff
Chloe – Shelby Township, MI 5/9/2017
Everything was awesome
Sara – Macomb, MI 5/6/2017
Shane was very professional and took the time to go through all of the coupons and offers to make sure I was getting the best price. He explained everything well and was polite, never pushy about getting extra things done or not. Very pleased with the service.
Dennis – Shelby Township, MI 5/5/2017
service here is competent & I've come back with several cars many times.
Only concern is that I had the $10 and $5 coupons and they only recognized the $10 one, I learned when I got home. The $5 one #6 should've been allowed w/#5,
which is the $10 one. It is printed on the coupon #6.
Ryan – Shelby Township, MI 5/3/2017
Always a good experience
Kim – Capac, MI 5/2/2017
Always excellent service at this oil change shop. I pass 2 others to go to this one.
Alexander – Clinton Twp, MI 5/1/2017
Nick and whoever the manager was were very very friendly and super helpful
John – Shelby Township, MI 4/25/2017
Great service and thanks for the email coupon.
Jeff – Shelby Twp, MI 4/22/2017
Just continue making it easy
Anne – Utica, MI 4/22/2017
Normal oil change.
Due for trans flush- not needed in this car.
License plate light out - so I said change it. But because it was a LED they could not.
Unfortunately the untrained tech damaged the cover and the only latch for the trunk access.
They failed to tell me this was damaged and the cover fell off and the inside plastic seal fell off- the only thing retrieved was the outside cover.
The manager had to get glue to reattach it.
Please train your personnel on the different ðŸš—
Amy – Shelby Twp, MI 4/17/2017
Nick and Austin were very friendly and informative. I had a great experience and will return to this location again.
Michael – Shelby Township, MI 4/14/2017
Carlos – Washington, MI 4/11/2017
Great service, will go back for next oil change
Christopher – Macomb, MI 4/10/2017
The guys in the shop who helped me were great... personable, professional, fast and efficient. I was a little surprised by the price but Nick assisted me in signing up as a new customer which saved me ten dollars. I would go back based solely on the service I received although I think some of the local competitors have you beat on cost.
Michael – Metamora, MI 4/2/2017
The crew at the Shelby location was very professional and helpful. The Assistant Manager went above and beyond in helping us with an electronic coupon that wouldn't initially process correctly, but he took the extra time and steps in calling management and taking care of the coupon for us where it could be redeemed properly. We greatly appreciate his willingness in taking those extra steps in helping, as well as presenting a very positive attitude throughout! Thank you, and we left very satisfied customers!
Nicole – Shelby Twp, MI 4/1/2017
Thank you for your services today!
Diane – Saint Clair Shores, MI 3/28/2017
Windshield wiper fluid not filled, technician said dispenser broken
Dean – Shelby Twp, MI 3/22/2017
Friendly,fast group here and very professional!!
Annmarie – Washington, MI 3/20/2017
Catherine – Sterling Hts, MI 3/19/2017
Employees were very friendly!
John – Shelby Township, MI 3/17/2017
Everyone worked as a team, a well motivated crew.
Mika – Lake Orion, MI 3/17/2017
Staff was fantastic and friendly! Nick &a Rob were great!!
Renae – Washington, MI 3/11/2017
Great service, no issues
Marissa – Chesterfield, MI 3/2/2017
Jeff is awesome
Tim – Bruce Twp, MI 2/25/2017
Very friendly and courteous people will recommend to friends
Kathy – Macomb, MI 2/23/2017
they claim to have checked my tire pressure I did not see them do iy. they claimed to have checked my radiator fluid but did not show me. It says the y checked my air filter and they never showed me.Did not show me the radiator cap preasure. Last but not least the never said anything about my serppentine belt. When I got home we replaced the serpentine belt on our own.We replaced the air filter. ~And they neverr even attempterd to wash my winddows.
Trevor – Shelby Twp, MI 2/20/2017
Jeff – Sterling Hts, MI 2/17/2017
Only issue i had was the store would not accept my Fleet Maintenance Master Card for payment.
Annette – Macomb, MI 2/11/2017
Good Job guys!
Alexandria – Shelby Twp, MI 1/23/2017
Great staff today.
Lela – Oakland, MI 1/10/2017
Too expensive without coupons compared to other companies I've used.
Davis – Shelby Twp, MI 12/26/2016
close to home, great service, easy!
Ron – Macomb, MI 12/23/2016
One of the replacement wipers was not properly installed.
Alayne – Shelby Twp, MI 12/21/2016
Didn't check air or cabin filter
Julie – Sterling Hts, MI 12/21/2016
Kevin H and Jordan F were awesome, the did my oil change and then spent an hour thawing out my wiper fluid!!
Mila – Lake Orion, MI 12/14/2016
Everyone was very upbeat and very nice. They got me in and out. I loved how fast it was.
Kathleen – Allenton, MI 12/11/2016
Everyone was very professional and helpful.
David – Shelby Twp, MI 12/5/2016
Excellent and prompt service provided.
Anthony – Rochester, MI 12/4/2016
Morgan – Washington, MI 12/2/2016
Everyone was so kind and helpful; I really appreciated it.
Duke – Rochester Hls, MI 11/14/2016
Kevin fixed my light issue that worried me and the bulbs were just backwards because of my specialty vehicle, and took care of me well and fast. He gave great direction to his employee and was wonderful with the other customers in the bays. I will definitely keep coming to this location and always hope to see him and the same great technicians. He also advised me on what was recommended with true honesty, and THAT is what I look for!
Michael – Shelby Twp, MI 11/12/2016
Wendy – Shelby Twp, MI 10/31/2016
Good service thank you!
Mike – Rochester Hls, MI 10/19/2016
Kevin Austin and Shane give excellent service!
Mike – Macomb, MI 10/15/2016
Robert – Shelby Twp, MI 10/13/2016
Judy – Shelby Twp, MI 10/10/2016
The assistant manager has been there a number of years. I have dealt with him on many occasions. He is friendly, knowledgeable and helpful.
Duane – Shelby Twp, MI 10/9/2016
Oil change only
Duane – Shelby Twp, MI 10/5/2016
I had a radiator flush done two visits ago. Ever since then I have been leaking radiator fluid. Last visit, they checked and said that they found a loose hose and that the leak was fixed. It was not, this visit I pressed the issue again and without even looking, I was told that based on the age of my vehicle that the hoses were brittle and cracked. I was told that I should not have had the radiator flushed. It was suggested that I go elsewhere and have the hoses replaced. Basically to have some one else clean up the damage created by Uncle Ed's Services.
David – Almont, MI 10/1/2016
Excellent service. Knowledgable staff.
Stan – Rochester Hls, MI 9/22/2016
Kevin is a wonderful manager and Austin was quick and efficient, great crew.
Michelle – Shelby, MI 9/20/2016
Staff was great!
Stan – Rochester Hls, MI 9/12/2016
Ryan – Macomb, MI 9/9/2016
Always good service!
Kevin – New Haven, MI 9/7/2016
The manager was very friendly and knowledgable.
Teresa – Shelby Twp, MI 9/7/2016
Stan – Rochester Hls, MI 9/2/2016
Manager Kevin was very upbeat and the technician austin was quick and efficient!
Linda – Shelby Twp, MI 9/1/2016
Michelle – Lakepoint Court, MI 8/24/2016
Amazing staff! Really took very good care of my car! Will definitely be back. Best service I have received at an oil change place in a long time!
Michael – Shelby Twp, MI 8/23/2016
Abigail – Sterling Hts, MI 8/12/2016
Very friendly, quick, but expensive.
Deborah – Washington, MI 7/30/2016
Always friendly and honest
Michelle – Macomb, MI 7/24/2016
The visit was great
Bailey – Rochester, MI 7/24/2016
you forgot to give me the discount from my coupon i presented. can you please credit me?
Kenneth – Macomb, MI 7/20/2016
Trevor – Shelby Twp, MI 7/20/2016
Great store! They have always taken good care of my vehicles.
Robert – Sterling Hts, MI 7/16/2016
I've been to this location several times and have always received great service.
Terry – Washingtn Twp, MI 7/16/2016
Great team. Great service
Amy – Shelby, MI 7/9/2016
Being informed about "additional services" isn't a positive thing - the reason I stopped coming to Uncle Ed's was that I spent 10 minutes of my time refusing services I didn't need. This visit was no different. I'll go back to avoiding your service centers.
Damon – Sterling Hts, MI 7/8/2016
David – Shelby Twp, MI 7/8/2016
very friendly staff
Lisa – Macomb, MI 7/6/2016
Excellent, quick service! Excellent Manager and Assistant Manager!
Kris – Shelby Twp, MI 7/5/2016
Laura – Shelby Twp, MI 6/30/2016
Prices are a bit high without coupons
Kevin – Utica, MI 6/24/2016
friendly service as usual
Tyler – Shelby Twp, MI 6/12/2016
Great team, fast work.
Tamer – Shelby Twp, MI 6/11/2016
sound a little less like a robot
Pashko – Macomb, MI 6/1/2016
KYLE IS THE MAN, I wouldn't go anywhere else
Alayne – Shelby Twp, MI 5/25/2016
Like that I can see what is going on and that the service is completed in a timely manner
Lindsey – Shelby Twp, MI 5/21/2016
Jenna – Shelby Twp, MI 5/21/2016
Jeremy – Washington, MI 5/14/2016
great service and friendly staff.
Norberto – Washington, MI 5/11/2016
Paid way too much for an air filter
Mary – Armada, MI 5/7/2016
I've always taken this vehicle to the dealer for oil changes. was shocked at your prices. don't know if i'll go back.
Charlie – Salem, MI 5/5/2016
Martin – Shelby Twp, MI 5/2/2016
Great job guys!
Marie – Washington, MI 4/28/2016
They were awesome
Scott – Sterling Hts, MI 4/27/2016
I thought they did a good job but the pricing is expensive. I would only use again with a coupon or a discount.
Greg – Sterling Hts, MI 4/27/2016
Donna – Rochester, MI 4/22/2016
Very kind, friendly, and funny
Craig – Sterling Hts, MI 4/19/2016
Kyle and his associate were very friendly, thorough, and professional. They improved my back wiper by replacing it and tweaking the alignment.
Darlene – Rochester, MI 4/19/2016
Service is excellent, out of wiper blade needed but they had one delivered.
Sandra – Shelby Twp, MI 4/12/2016
REALLY KNOW WHAT THEY ARE DOING IMFORMED ME ON EVERYTHING THAT NEEDED TO BE DONE COULDNT ASK FOR A BETTER PLACE TO TAKE MY CAR THEY ARE GODS!!!!
Debbie – Washington, MI 4/10/2016
I have no additional comments.
Michael – Shelby Twp, MI 4/2/2016
Kurt – New Haven, MI 4/1/2016
Great service from the team
Micheal – Shelby Twp, MI 3/30/2016
Kyle dos a great job explaining available services and why they are important for my vehicle.
He was also taking the time to train his staff on the procedures for my vehicle which I appreciate.
Kyle seemed to genuinely enjoy serving me and I appreciate that.
James – Washington, MI 3/29/2016
Always professional .
Douglas – Shelby Twp, MI 3/29/2016
The seemingly bored staff was very aggressive about "up-selling" on several items for my lease vehicle. This continued after being told that I was being budget conscious due to saving for a house, and the imminent arrival of my baby boy.
Additionally, after paying the exorbitant fee, the tires apparently were not filled (correctly). The indicator light now alerts me that my rear driver's tire is 23 psi.
Needless to say, I will not be returning to this store.
Matthew – Washington, MI 3/26/2016
It was excellent
Navia – Shelby Twp, MI 3/26/2016
Very courteous and respectful staff
Chris – Shelby Twp, MI 3/23/2016
Michael – Shelby Twp, MI 3/19/2016
Pam – Shely, MI 3/17/2016
Kevin H & Kyle B, where GREAT!!! Very professional.I will recommend this location to all my friends..Myself being in retail know how hard it is to find good help! I hope they are both appreciated for there Great Service & Hard work!!!!
Kris – Shelby Twp, MI 3/11/2016
I find the pricing structure frustrating and misleading.
Julie – Leonard, MI 3/9/2016
I was very satisfied with the service privided to me and the way things where explained. Than you.
Jeff – Washington Twp., MI 3/9/2016
Great location. The guys are awesome.
Richard – Washington, MI 3/8/2016
My skid plate was loose and the assistant manager was kind enough to put in new screws and washers. Excellent customer service.
Amber – Ray, MI 3/7/2016
Both visits the service was fast, the service guys are super nice and professional. However, this may have been my last visit.... Prior to the oil change I had the car washed (important because this is how I know where my door scratch came from) after the oil change I headed straight home. While getting my children out of the backseat I noticed a scratch where the door had been opened and hit the kiosk type thing you park between for oil changes. The first time the guy opened the door he commented that it was a tight squeeze. He was a very nice guy, but I am still disappointed that he hit the kiosk when opening the door to either remove or re-install my cabin filter. As I noted the car was freshly washed and I went home, when I ran my finger over the scratch in my driveway the paint came off on my finger, that is the only way I can be certain of where this happened. I like Uncle Ed's, since moving to Michigan I've brought my car and my Husband's truck. I'm not sure that I'll be back, but if I do go back I will insist (and suggest you implement a policy for all vehicles to avoid such I occurrences in the future) that my doors be opened for tire psi and cabin filter check either before totally entering the narrow service area or after exiting that area. 5 star establishment, but I'm that person who takes good enough care that I park at the end of parking lots as to avoid others from making careless door dings on my 2015 vehicle.
Robert – Shelby Twp, MI 2/26/2016
These guys are great! Great service, knowledgeable, know exactly what my car needs, especially the way I drive it! Let me know about a product for my oil that helps with the slight burning of oil when I let off the throttle after a long boost run. Fantastic!
Duane – Shelby Twp, MI 2/23/2016
Pashko – Macomb, MI 2/16/2016
Honestly I never do these serveys but Kyle & the guy working with him we awesome. My oil really didn't need to be changed I new it was perfect but the engine is new & its scheduled after 500 miles to change the oil. Kyle walked up to me & told me I don't really need to change it & it looked fine but I explained to him my situation. Great guys, you guys should be proud they were honest, quick & nice at the same time & it was getting pretty busy. I truly believe a business can solely be successful/Fail on the people running it.
I'll be back
Jimmy – Shelby Twp, MI 2/8/2016
Very fast service!
Gregory – Shelby Township , MI 2/5/2016
They didn't check tire pressures.
Biljana – Shelby Twp, MI 1/31/2016
Rebecca – Shelby Twp, MI 1/22/2016
Anthony – Shelby Twp, MI 1/19/2016
Dont try and sell me everything at once.
Michelle – Macomb, MI 1/15/2016
It was a good experience
Robert – Sterling Hts, MI 1/9/2016
I have been to this location multiple times now and everybody there is always very friendly and professional.
They have great teamwork and I will definitely be frequenting this location in the future.
Lara – Clinton Twp, MI 1/8/2016
Great employees at this location, I will always come back and recommend this location.
Sheryl – Sterling Hts, MI 1/5/2016
Very friendly and quick!
Mike – Macomb, MI 12/19/2015
See comment below.
Eric – Shelby Twp, MI 12/16/2015
Very professional and efficient
Jennifer – Shelby Twp, MI 12/12/2015
David – Shelby Twp, MI 12/10/2015
The staff has always been courteous and very helpful. I have always been treated with respect and advice has always been very helpful. Recommend your store to all my friends and clients. Job well done!
Marina – Utica, MI 12/9/2015
Gjyste – Shelby Twp, MI 12/9/2015
The oil change took to long, and did not do all items on the check list
Brianna – Washington, MI 12/9/2015
Usually Uncle Ed's is very quick and easy. This morning, knowing that in the past I was in and out in 10 minutes, I stopped by. I was there for 25 because there were only 2 men working and 4 customers.
Denese – St Clr Shores, MI 12/3/2015
Very efficient and knowlegable. I Trust my vehicles with Mike Babiuk.
Michael – Shelby Twp, MI 12/1/2015
Slow service due to limited technicians (2) and trouble cashing out the other customer.
Vickie – Shelby Twp, MI 11/16/2015
Mike Jeffrey and Austin were awesome. They answered questions for me and were pleasant and sweet.
Teresa – Shelby Twp, MI 11/14/2015
Anthony – Shelby Township, MI 11/14/2015
Mike seemed to be extremely friendly and helpful.
Breanna – Utica, MI 11/5/2015
The technicians were all very friendly. I appreciate the fact that they weren't trying to sell me parts that I did not need. They are very helpful and knowledgeable. I recommend them to anyone looking for a great experience.
Duane – Shelby Twp, MI 11/2/2015
Friendly and Professional service
Mark – Shelby Twp, MI 11/1/2015
Not the sharpest team this time. Less professional. All 3 people looked like 16 yr olds.
Jeffrey – Shelby Twp, MI 10/30/2015
I've been going to uncle eds for years, but Mike B my service advisor that I had this time and met the first time my visit before has by far been the best one of your employees I've ever worked with and there's been some other good ones. His knowledge of Ford trucks and passion for what he does, along with his general friendliness is great!
Jimmy – Shelby Twp, MI 10/29/2015
Air filter I bought seemed a bit expensive. Not sure if the guys checked and put air in my tires.
Dave – Washington, MI 10/23/2015
This visit was not good. Even before entering the building I was dissapointed. One of the employees parked his car (Blue or Black Ford) directly in the path of where the customers need to drive upon entering the building. I should have taken a photo of it, but didn't think of that until later. It was so bad that I actually pulled behind this car as it appeared to be in line! There was plenty of available open spaces which is why I actually thought it was a joke! I sat for about 10-15 minutes outside before even being acknowledged. But, afte being directed in to a bay, It took another apps 15-20 minutes before I heard another word, let alone any servicing!
Also, my windshield was NOT hand washed as indicated on the receipt, AND my air filter was NOT even inspected! This visit cost appx $90...for a slow...poor...expensive oil change.
I must humbly say, I am/was very dissapointed.
Maya – Shelby Twp, MI 10/19/2015
I enjoy watching the staff at my Uncle Ed's shop. They are fun to watch as the sing and correspond together while working on my car. All of them are very attentive when I go in. And sometimes when I have my munchkin in the car too they entertain him also.
Alexander – Shelby Twp, MI 10/18/2015
Tyler – Brown City, MI 10/17/2015
Customer service was great. Very friendly and helpful staff.
Kayla – Warren, MI 10/17/2015
The Assistant Manager Mike was beyond helpful during my oil change. I had to receive extra work and he did a great job at explaining why and what was going to be done. He also supplied a coupon for my visit! Great team of workers here. Will definitely be coming back.
Jason – Washingtn Twp, MI 10/17/2015
My service advisor Mike was very helpful and honest in what needed to be performed on my vehicle.
Ann – Richmond, MI 10/9/2015
Jason – Davisburg, MI 10/4/2015
Mike and his team are consistently friendly and fun company while they provide thorough and quick service. I haven't had a single bad thing to say about my last few visits and I expect the trend to continue through a continued relationship with this shop.
I answered yes to the check and inspection question despite not getting an oil change due to the fact that Mike had the team run the checks while refilling the tires and wiper fluid. They discovered the light above my license plate was out and performed a very quick replacement.
Anita – Rochester Hls, MI 10/2/2015
Christopher – Shelby Twp, MI 9/29/2015
Great guys very helpful
Eugene – Rochester, MI 9/26/2015
Rude overzealous personnel and no indication of cost before changing the oil and the oil filter!!!!
Connie – Washington, MI 9/26/2015
The service was A++...during the safety inspection they found that my wiper blade on the driver side had been improperly installed by Auto Zone, something I would have never seen until it was pouring rain and I was driving 696. They answered all my questions and put some additional fluids in my jeep to help the performance. As a single woman I appreciate the help that they give each and every time I go. Very awesome team at this location!!!
Jeff – Washington Twp., MI 9/26/2015
Great, fast and friendly
Mike – Washington, MI 9/24/2015
Very polite crew.
Debra – Macomb, MI 9/19/2015
Continue with the friendly and fast service.
Mark – Shelby Twp, MI 9/15/2015
Thanks for keeping me aware of what my car needs.
Joanne – Washington, MI 9/15/2015
everything was great
Danette – Shelby Twp, MI 9/15/2015
Sandy – Shelby Twp, MI 9/12/2015
Fast and friendly, very professional staff.
Ray – Shelby Twp, MI 9/8/2015
Jared – Sheby Twp, MI 9/2/2015
Everyone that was working that day were very helpful.
Howard – Shelby Twp, MI 8/25/2015
Ed – Knoxville, MI 8/24/2015
Pat – Shelby Twp, MI 8/21/2015
Mike and his staff were friendly, professional and fast
Ed – Sterling Hts, MI 8/20/2015
Dave – Washington, MI 8/20/2015
None I can think of.
Ed – Troy, MI 8/18/2015
I have always had great service from this location.
Your guys always advise me as to the scheduled requirements for this vehicle as well as my other vehicle.
You have an excellant staff at this location.
There is a bit of turnover with staff it seems, but who doesn't have that issue.
However, whoever is training new personnel, is doing an excellant job.
I have been going to this location for years, and will continue to do so.
Ashley – Shelby Twp, MI 8/18/2015
Great friendly service!
Gigi – Lake Orion, MI 8/17/2015
I am new to the area, job brought me here, stopped in on lunch hour. Your boys were extremely positive, professional, friendly. They pointed out some filter behind my glove box I have never been told by anyone, even the dealer existed. They did a great job, explained themselves and everything they were doing, caught a light bulb out in my license plate. Great bunch of guys. Representing you well. I also used the promotion to buy my next oil change at a substantial discount. I will be back.
Nua – Macomb, MI 8/15/2015
Get these guys some fans!!! It's way to hot,even for myself and I'm just sitting in the car! Jeff is a good guy.
Dennis – Shelby Twp, MI 8/15/2015
Promote Mike to Manager!
Sandra – Shelby Twp, MI 8/14/2015
Jeffrey was thorough and did a great job explaining what was next. Very professional and knowledgeable.
The Assistant Manager, Mike, was perfect! A great balance explaining what he was recommending and giving me options as to when I could have them done. I went ahead and did all that he suggested. I appreciate Mike for his great customer service and for letting me know what was being done so I felt a part of the process. He made me feel relaxed because I judged him as caring and trustworthy. A great experience!!!
Nancy – Shelby Two, MI 8/13/2015
Devin/Stephanie – Shelby Twp, MI 8/10/2015
I was very happy with the service at Uncle Ed's this weekend. Mike B. was the manager and he was very friendly. My utility technician was Marek L. and the lower technician was Jeffrey K. Both did a wonderful job on my oil change. Thanks again.
Denese – St Clr Shores, MI 8/4/2015
Mike Babiuk was very professional and checked my vehicle thoroughly. I will continue to go to his facility for my car care. He knows what to look for and alerts me. He then fixes it.'re
Denese – St Clr Shores, MI 8/4/2015
Excellent service. I trust employee, Mike Babiuk's knowledge and know he will alert me to whatever my car needs.
Teresa – Shelby Twp, MI 8/1/2015
Mike & Kevin were very courteous & professional.
Riad – Shelby Twp, MI 7/28/2015
Technician did not bolt down the cover underneath the car and I had to go under the car and secure it myself in the middle of the street.
Renee – Rochester Hls, MI 7/24/2015
Again, Mike Babiuk and the other employee Marek gave me excellent service and were a big help with a problematic rear wiper blade.
Renee – Rochester Hls, MI 7/23/2015
I met one of your employees at a different location and received such excellent service I follow him to every new location he is assigned to. I trust him that much. His name is Mike Babiuk. I am surprised he is not a manager of one of your stores.
Kurt – Macomb, MI 7/23/2015
The service was so good I even purchased an additional service! Great crew
Biljana – Shelby Twp, MI 7/23/2015
just wish can combine coupons from different emails
Christina – Utic, MI 7/18/2015
I love how the guys are a team. They ask questions & bounce ideas around. I like how everything is double checked. Kevin & the manager Matt were very sweet even though it was 105 degrees outside. They both got down on their knees to talk to me. I am looking forward to my next visit!
Lauren – Shelby Twp, MI 7/18/2015
Kevin and Mike were great! Very friendly and politely informed me oft he benefits of maintaining my vehicle.
TOM – Shelby Twp, MI 7/17/2015
Came in with my pontiac azteck overheating. I needed a radiator flush badly. The guys made a streesful situation much better with some excellent customer service. I used to live in waterford and would go to the location on m59 and elizabeth lake road. The service ive had thru the years will keep me coming back. Thank you.
Michelle – Macomb, MI 7/5/2015
It was great
Peter – Shelby Twp, MI 7/5/2015
Time for another oil change.
Jason – Davisburg, MI 7/2/2015
I was able to get out of my car, interface with the staff and all team members, Mike, Kevin and Austin were very friendly, honest, and fun to talk with. I haven't ever had a better time getting my oil changed. Mike also was able to tell me offhand about the options for my specific vehicle and quoted me on an engine clean, applicable discounts and so on, and the engine clean was exactly what I was looking to do with my vehicle. I am extremely satisfied with Uncle Ed's.
Anne – Shelby Twp, MI 6/26/2015
The manager, Mike, was very friendly and honest about what I did and didn't need done. I really appreciated that.
Debbie – Washington, MI 6/26/2015
I used to frequent Uncle Ed's when I worked in Bloomfield Hills, which was years ago. I saw this one by my Grandson's preschool so I stopped in, I will go nowhere else moving forward.
Marilyn – Sterling Hts, MI 6/20/2015
Mike was great.
Gary – Shelby Twp, MI 6/18/2015
Staff refused to honor 5.00 off coupon placed on w windshield after previous service
Colleen – Berlin, MI 6/17/2015
provide written EXPLANATION of the benefits of additional services recommended on a future visit to help with decision of whether / when to budget for them
Sheryl – Sterling Heights, MI 6/16/2015
Always get extremely friendly and fast service at Uncle Ed's locations.
Gary – Shelby Twp, MI 6/13/2015
Magdalen – Shelby Twp, MI 6/13/2015
Attendants were friendly and personable. Service was great.
Christine – Shelby Twp, MI 6/12/2015
Kevin Borders was my technician and he was very helpful, polite and knowledgeable. He didn't pressure me into buying more than I needed and was very nice. Mike, the asst manager, introduced himself and again was very nice and helpful. I will definitely go back for my next oil change. Thank you Kevin and Mike for a job well done!
Dawn – Shelby Twp, MI 6/5/2015
I called this store and a competitor. I chose Uncle Ed's because Kevin was great on the phone. Once I arrived, the entire team (Kevin, Jeff, and the manager) did a fantastic job! I'm a Small Business Consultant and deal with owners all the time. You're doing a wonderful job if this is how all your stores perform. Congratulations!
Dan – Macomb, MI 5/26/2015
With only 2 other cars in bays, I had to wait 15 minutes before they started on my car.
Bob – Shelby Twp, MI 5/22/2015
Luann – Shelby Twp, MI 5/21/2015
Everyone at this location was very nice and efficient.
Sandy – Shelby Twp, MI 5/20/2015
Keep up the good work!
David – Shelby Twp, MI 5/10/2015
Service has always been outstanding
Megan – Shelby Twp, MI 5/7/2015
Very friendly and helpful.
Jimmy – Shelby Twp, MI 5/6/2015
Knight – Shelby Twp, MI 5/3/2015
I had to update several services (trans flush, power steering flush, Oil, etc..) that allowed me to discuss all considerations concerning my vehicle. I was completely impressed and more importantly, completely confident in the work that was done. The receipt informs me that the two Team members were Mike B. and Kevin B. Please Thank these two for me and acknowledge them in their knowledge and obvious experience.
Ed – Sterling Hts, MI 4/23/2015
Stop with the online coupons and start sending the books out again.
Mark – Shelby Twp, MI 4/4/2015
Extremely satisfied with this visit. Huge improvement over past visits, I found out that I needed a couple of services that earlier staff either didn't offer or told me couldn't be done!
Mike – Macomb, MI 4/4/2015
Regarding "delivery of service - fast", the internal air filter needed to be procured from a nearby auto parts store wich resulted in an 10-15 minute delay in completing the vehicle service. I had no problem with the resulting delay as I had plenty of time for the service to be completed. Definitely NOT a problem from my perspective.
Thomas – Utica, MI 3/28/2015
I bought a 1992 chevy K 1500 and the body is rusted..gentleman had 5.7 rebuilt and motor and frame are solid...so I decided to get oil changed immediately. Joe the Manager and all the guys were great. The oil pan bolt was stripped and took them forever to finally get off. To top it off the oil filter was stuck and took some time to get off as well. It took these poor guys 1 hr and 20 min to do oil change. The guys were great and totally professional. I probably would have been furious. So thank you for understanding and helping me out and being professional. I'll take all future oil changes there for sure. .
Scott – Shelby Twp, MI 3/25/2015
Really expensive. Typically I go to Firestone. They have made their semi-synthetic (blend) oil changes their standard. I am in and out of there for under $40. When shopping oil wholesale you can easily tell why they do this. If buying in bulk, there is hardly a price difference anymore between that and conventional. So, if oil change businesses really cared about their customers and their vehicles, why wouldn't they all just put in a better oil as their standard if the cost is nominal. To pay $80 for an oil change today that is not full synthetic is crazy. If I wasn't in a time crunch today and hadn't forgotten to make an appointment with Firestone, I would have driven right out after the quote. I hate businesses that gouge their customers just for a little convenience.
Michelle – Shelby Twp, MI 3/23/2015
Technician forgot to give me my window sticker. Then when I reminded him, he gave me someone else's. I told him that this was the wrong one and he insisted that it was the correct one. The sticker said that I'm due for my next oil change at 49K miles. My odometer only has 30K miles on it. He finally found the correct sticker, and the manager told him that he "needs to stop forgetting to give those to people!" The next sticker said 33K miles, so I asked him if he could please reprint the sticker to read 36K miles (because I only use Mobil 1 oil and filters), and he said he couldn't do that. I told him that the technicians at Uncle Ed's always do that for me. So he just took a pen, scribbled out the number and wrote 36K miles on it and handed it back to me. Not the best experience I've had there.
Shannon – Romeo, MI 3/16/2015
John R. was very polite and efficient. The manager Joseph Z. was also very nice and worked quickly. Even when oil got on his shirt and face, he didn't complain. The whole team worked very well together.
Stanley – Shelby Twp, MI 3/14/2015
Based on the going rate for oil changes in my area your are ridiculously high even with a discount coupon. Also i would get a free tire rotation all for less than $45.00. I will not be back because of this. Nothing against the service it was great but not $70.00 great!
Aisha – Shelby Township, MI 3/6/2015
Excellent service all the time!
Deborah – Milford, MI 3/2/2015
the customer service was great and they knew what the were doing.
Lauren – Shelby Twp, MI 2/23/2015
Staff was fast, friendly, and helpful with my questions and concerns regarding car issues.
Mary Sue – Armada, MI 2/21/2015
Everyone was friendly and helpful. I have been coming to this location since 2008, and have been very happy with the service and advice of how to remedy anything that Uncle Eds' would not be able to do. Thank you
Colleen – Shelby Twp, MI 2/21/2015
I was very impressed by the professionalism of the 3 that gave me an oil change. Each and every one of them were outstanding in their own right and as a team it was like watching an orchestra. Really!
Shelli – Macomb, MI 2/14/2015
Great group of guys, very friendly and fast
Annette – Macomb, MI 2/14/2015
The guys were very friendly, funny and knew what they were doing. They also installed new headlight bulbs I bought very fast. I like the fact they handed out a flower and offered me a drink while I waited. Very clean shop and very nice guys!
Stacy – Shelby Twp, MI 2/13/2015
everyone was a lot of fun!
Louis – Washington, MI 1/11/2015
very nice service. everyone there was very pleasant. have used your service for many years.
Greg – Shelby Twp, MI 1/10/2015
Team was outstanding, great customer service from Joseph and Gary.