Kathryn – Bloomfld Hls, MI 7/2/2019
Great service
Sam – Oak Park, MI 6/30/2019
Uncle Ed’s proved to be more convienent but just as expensive as going to my local VW dealer if not more. Also used off-brand Gulf synthetic oil. Every little thing was an up-sell including taking off my skid plate for an additional $7.00 I’m surprised they didn’t charge me for taking out the drain plug.
TERRI – ARMADA, MI 6/27/2019
Excellent service. Friendly and professional techs.
Cory – Ferndale, MI 6/27/2019
Friendly and fast
David – Royal Oak, MI 6/27/2019
Great service
Sandra – Berkley, MI 6/22/2019
Good visit
VICTORIA – WATERFORD, MI 6/21/2019
Everyone is friendly and informative. I will be switching from MIDAS to Unlce Ed's from now on.
James – Berkley, MI 6/14/2019
The rapid fire requests to address future maintenance (with costs) made me feel like I was about to get nickle and dimed. This made me go in the defensive.
David – Berkley, MI 6/10/2019
Fast and easy
Elizabet – Royal Oak, MI 6/7/2019
Very friendly and fast service
Napoleon – Auburn Hills, MI 6/7/2019
N/A in this field
Patrice – Royal Oak, MI 5/23/2019
Very helpful and friendly
Craig – St Clr Shores, MI 5/22/2019
Quality time and service plus location
Nicolejordan – Macomb, MI 5/17/2019
Very convenient
Kay – Southfield, MI 5/16/2019
I came in for an oil change. The manager and employees did their jobs, but I was being bombarded with up-sells. The entire time my oil was being changed I was asked to do other maintenance on my vehicle. I was told my radiator fluid was a liter low and that my air filter needed changed. I declined the engine cleaning, the trans flush, steering fluid flush... and said I would change my own air filter and add my own radiator fluid. My vehicle thermometer is exactly in the center, where it should be. I checked my reservoir and there is coolant in that as well. I purchased an air filter and when I pulled the old one out it was barely dirty and you could still see light through it. I was informed my front drivers side blinker was out, but I am not paying shop prices for a replacement bulb. While your employees where polite and I know they are trained to up-sell, I only wanted an oil change which even with a coupon is egregiously over priced. I will not be coming back.
Shannon – Roseville, MI 5/11/2019
Great service as always
Ilya – Beverly Hills, MI 5/11/2019
Service was outstanding, but I was surprised that the service isn't recorded on your vehicle history (ie carfax, autocheck...) like other service centers; Valvoline, Midas, Pep Boys, Dealerships.
Cyndi – Oak Park, MI 5/10/2019
Excellent service!
Justin – Huntingtn Wds, MI 5/9/2019
The team at this location is excellent.
Erik – Royal Oak, MI 5/9/2019
John r is a great guy. Really helped me know a lot more about the ins and outs of my car.
Steven – Royal Oak, MI 5/6/2019
Great people
Matt – BLOOMFIELD HILLS, MI 5/4/2019
Great service
Laura – Waterford, MI 5/3/2019
Great service!
Meghan – Oak Park, MI 4/29/2019
Jon and Will and Nick were wonderful
Chris – Birmingham, MI 4/29/2019
Fantastic service
Leslie – Waterford, MI 4/29/2019
Very professional group and knowledgeable .
Wallace – Royal Oak, MI 4/26/2019
Very good service
Erin – Royal Oak, MI 4/23/2019
Great service!
Jason – Berkley, MI 4/19/2019
Nope good services
Joseph – Huntingtn Wds, MI 4/19/2019
Thanks
We
Carol – Farmingtn Hls, MI 4/18/2019
Great service!
Jordan – Bloomfld Hls, MI 4/15/2019
Thanks
Kelly – Royal Oak, MI 4/13/2019
They were very busy but still managed to be quick! I did not wait long! Very friendly and helpful.
Ryan – Royal Oak, MI 4/13/2019
Tech who worked on the car was great, your air filter pricing needs work.
Brian – Royal Oak, MI 4/12/2019
It was great. But more than what i intended on spending
Barbara – Waterford, MI 4/7/2019
Always been a good experience- probably been a customer over 30 years.
Kelcey – Warren, MI 4/7/2019
I was greeted by the friendly faces of Nicholas, John R, and Jalen as i drove up to uncle ed’s. they were very helpful and informative on everything that could help improve my vehicle. they topped off all my fluids and even gave me a discount. i will be coming back for all my vehicle needs!
Clay – Oak Park, MI 4/6/2019
Thins is the only place I will take my car other than a certified dealership service center. The team at this location is fantastic. John R and John M are superstars.
Brent – Berkley, MI 4/6/2019
It was good
Lisa – Royal Oak, MI 4/2/2019
The staff was very friendly and hsppy to help answer my questions!
John – Royal Oak, MI 4/1/2019
Nice service, nice people
Scott – Shelby Twp, MI 4/1/2019
John R. & all the guys were really good. Didn't pressure me to purchase anything but told me the things I needed to get done. I got a few things done and will have a few more done on the next oil change.Good people.
Michael – Southfield, MI 3/22/2019
I always have anxiety when getting my oil changed because I know nothing of cars and just want it changed and leave. They fellas at the royal oak location on Woodward were super fast and helpful, told me all the things I needed cleaning and changed and of course I declined cause I'm poor and don't have money for every cleaning and replacement. Got my oil changed and went on my way, super solid work
Haro – Lake Orion, MI 3/19/2019
Work in Royal Oak and thought I would try it. Felt like they were trying to up sale me. When needed to get in and out in 10 minutes. Definitely not going back to uncle Ed’s again. I thought prices were to high as well, same service at my usual local oil change spot is $20-$30 cheaper.
Raye – Detroit, MI 3/14/2019
Mgr John, Sales Associate Zackry, very personal @& knowlegable!!
Matthew – Southfield, MI 3/5/2019
Manager and tech were very good
David – Southfield, MI 3/5/2019
Great service
Brian – Bloomfld Hls, MI 2/27/2019
Easy to get in and out. Great service.
Maureen – Oak Park, MI 2/27/2019
Everyone was super nice!
Stephanie – Berkley, MI 2/16/2019
It seemed like Uncle Ed's was understaffed on the day that I came in for an oil change. I got right in the bay, but it took approx. 45 minutes to get an oil change. It was freezing out that day, and my car was off the whole time so I was very uncomfortably cold. I wish they would have let me turn my car on if I was just waiting. Then when I went to turn my car on to leave, my battery had died. Probably due to how cold it was and because the radio was still on, since my door hadn't been opened. I had to wait for the asst. manager to come back (5-10min) and jump my car.
Jim – Royal Oak, MI 2/15/2019
Very good
Carmen – Troy, MI 2/10/2019
John R is excellent! He is very friendly and makes valid additional purchase suggestions. The service here is professional and quick, I will definitely keep returning as long as I'm satisfied!
Pau[ – Rochester Hls, MI 2/9/2019
I usually go to the Rochester Rd location but was on the other side of town today. John, the manager I believe, was very unprofessional. He used bully tactics to try to get me to pay $96.00 for a simple oil change. He talked to me as if I was stupid, got indignant and then apologized haphazardly making an excuse for his behavior. I will stick to my location from now on.
APHRODITE – Birmingham, MI 2/8/2019
I was on a very tight budget and the guys were so cool and understanding, they did their best to help me out. Everyone seemed very knowledgeable. I trusted them with my car.
Jeff – Royal Oak, MI 2/4/2019
Very disappointed to be lightly I came in for an oil change in my ram1500 first I asked for 10w30 not the 5w20 that is recommended. WHAT Uncle Ed’s does not have 10w30 what the #$@& ok fine .I said go ahead before you try to sell me an air filter just put one in. Great the managers tell $59.00 iffy but fine go ahead. Then comes at me with needing anti freeze change WAIT 15 months ago I replaced the water pump and the anti freeze,but I get he needs to lie to upsell . He gives me the iPad to fill out while the crew works on my truck . As they wrap up he tells me $89.00 of course I ask what happens to $59.00 which he seemed like he forgot about,with a #&$*# Smiirk he states “I can’t give you the cost of the air filter before the oil change” B.S I know what he was doing and he claims a miscommunication. There is now frickin way I would pay $59.00 for just an Oil Change or I would have Sid thank you but no thank you at this point I had a few choice words and seeing the smirk again I thought of some choices and being I’m older wiser I thought 1) grab him by the throet and jam the IPad down it 2) tell everyone to step away from my truck and leave both would put me in jail or 3) Pay get the hell out of there and make sure I post my experience on every social media outlet I can as often as I can. Talked with my neighbor he said was insane to go there wish I talked to him before .
BTW if in fact an oil change for my truck was $59 he should made it clear not after everything was done and at $59 the fricking nuts and I will make sure as people I can reach it is a frickin scam . Also note the guy who actually did the work was really good ,polite and efficient the manger could learn from him. I hope someone actually reads this and does something effective like retrain or demote .Hopfully cooperate cares a bit more then the Woodward shop
Phyllis – Bloomfld Hls, MI 1/30/2019
Great service
Michael W. – Royal Oak, MI 1/30/2019
No comment
Casey – Berkley, MI 1/27/2019
Did perfect. No other things to say.
Abigail – Waterford, MI 1/25/2019
It seemed like they were trying to force me to buy extra things
Tricia – Birmingham, MI 1/19/2019
It was quick and easy
Emilie – Waterford, MI 1/17/2019
All gentlemen were polite and fantastic.
Angela – Detroit, MI 1/16/2019
Great Work
Semonna – Bloomfld Hls, MI 1/15/2019
Great service
Mitch – Galesburg, MI 1/11/2019
Technicians did a fine job. They explained the services which were completed and which are needed in the future for my vehicle very well. This was not my fastest experience there,but it did not take too long that it was a problem.
Derek – Royal Oak, MI 1/10/2019
Too expensive
Jack – Royal Oak, MI 1/3/2019
John R and his staff provided me with excellent service. It always seems like most other “Oil Change” shops try to push additional services onto the consumer, especially with someone like myself who isn’t car saavy, but in my opinion, John was extremely professional. He asked me about the health of my transmission (which had work done last year), and after hearing that he suggested that we don’t perform that repair. But was able to educate me on the power steering fluid, he suggested that I replace it, and showed me that it was not clear at all. That is something that I really appreciate and why I choose to return to the shop at Woodward and 13. I don’t typically write reviews, whether they are positive or negative, but I felt that this was a situation that I deemed worthy of a review!