Back to Oil Change Service Locations
Experience Michigan's Best Oil Change right here in Kalamazoo. Conveniently located in Milwood Plaza on Portage Road, our friendly and knowledgeable technician staff will service your car, truck, or van with a fast and professional oil and oil filter change. But that's only the beginning!
Nothing to add. Great service and fast!
Michele – Ann Arbor, MI 7/13/2019
Manny – Ann Arbor, MI 7/9/2019
I don’t really like all the upselling
Sara – Ypsilanti, MI 7/16/2019
Take Our Survey
Danielle – Kalamazoo, MI 7/19/2019
None. Keep up the good work
Randy – Vicksburg, MI 7/9/2019
Can you send me a coupon for 50 percent off engine flush.
I’m going to set up a corporate account at your Portage Rd store.
Mary – Kalamazoo, MI 7/8/2019
Change oil soon light on
Keyona – Kalamazoo, MI 7/5/2019
No additional feedback! Service was great.
Samuel – Kalamazoo, MI 7/2/2019
Great service, professional and effective.
Hertz – Portage, MI 7/2/2019
In and out very quickly
Hertz – Portage, MI 6/3/2019
2 cars in a row done very quickly
Jordan – KALAMAZOO, MI 6/1/2019
I asked a question about how the engine flush worked and the assistant manager brought me over the bottle they used and explained how it worked. It was exactly the knowledge I was asking for. It made me feel like it was totally worth the additional cost.
Scott – Kalamazoo, MI 5/31/2019
Could use some wifi to complete surveys and some coffee for the customers would be good to.
Hertz – Portage, MI 5/31/2019
Fast and friendly
Jessica – KALAMAZOO, MI 5/24/2019
TRI STATE – Kalamazoo, MI 5/13/2019
Service was quick.
Hertz – Portage, MI 5/13/2019
Gets faster every time
Hertz – Portage, MI 5/10/2019
Great and fast work as always
Michelle – Kalamazoo, MI 5/6/2019
Fast friendly staff
Hertz – Portage, MI 5/2/2019
I bring in Hertz vehicles quite often and the guys are always happy to see me and we have a good time while getting the oil changed.
Hertz – Portage, MI 4/29/2019
Fast every time
Mar – Portage, MI 4/24/2019
The prices are ridiculously high. Yes, service is fast, but not that fast.
Bethany – Battle Creek, MI 4/22/2019
5 star service
Hertz – Portage, MI 4/15/2019
Fast and friendly as always
Lee – Kalamazoo , MI 4/2/2019
Came in for oil top off, got oil filled and others checked out
Adam – Kalamazoo, MI 3/31/2019
Great work and good speed
Michael – Portage, MI 3/28/2019
Adam and Hunter were awesome. I brought my truck in around 11am and was so pleased I turned around and brought my car in 4 hours later. You’re lucky to have employees like that and they worked very well together.
Rosemary – Kalamazoo, MI 3/12/2019
Connor and Hunter were great.would recommend uncle eds to all my friends
Lon – Kalamazoo, MI 3/2/2019
This team is TOP NOTCH all the way. Personable, efficient, and genuinely cares for their customers. I use the tire check frequently in addition to oil changes. They have NEVER given me less than great attention/service for any reason I stop!! This survey scale doesn't even fairly evaluate the way this location works and acts!! GREAT Job store#1112. Your team sets the bar that others need to achieve!! Shout out to today's team of Shaun, Connor and Hunter from the pit!! Although, everyone here are star performers in my book!
Amy – Lawton, MI 2/23/2019
OMG. your guys knew what a crush washer was. I didn’t think that existed outside a Subaru dealer. Only one dealer and me touch my car. I was happy with Ed’s for sure since I could see and hear everything. Carrying Mobil 1 oil or Amsoil would be a good addition.
Brett – Kalamazoo, MI 2/22/2019
Completely satisfied customer
Brianna – Kalamazoo, MI 1/28/2019
The guys there always take great care of me! They always explain things in a professional manner without making it seem like they know everything and I know nothing. This is everything to me as I do know a great deal about my car and they help me learn even more; ensuring I can take the best care of my car. The staff was extremely friendly and easy to have a conversation with. I will always go to Uncle Eds for my oil changes!
Darius – Kalamazoo, MI 1/26/2019
Friendly and knowledgeable staff.
Don – Augusta, MI 1/23/2019
I would like to start by acknowledging that I have never had less than a wonderful experience at any of your locations, prior to today, and I regret having not completed a more positive survey in the past, since I've always been very pleased with my service.
I came in just before three for an oil change, and was informed that I should probably get an engine cleaning service, that it would take an additional five minutes. I've had this service before, and had no problem with the additional time, and agreed that it needed to be done. I also had a license plate light replaced.
While the staff was very friendly and courteous, efficiency was not their game today. I did not end up leaving until 3:50, and had to immediately return as the panel on the back hatch hadn't been properly re-assembled after installing the bulb- the button to activate the hatch-closing mechanism pushed entirely into the door as I tried to push it to close the hatch.
Additionally, I had originally asked to check on the warranty on my windshield wiper blades, and was told that I had coupons that could be applied to the service, which were not applied. But, after having to postpone and ultimately cancel a meeting this afternoon, I was frustrated and eager to just leave, and did not press these issues. (After looking at my receipt, I do see that I was not charged for the bulb change, however.)
Although the manager did acknowledge and apologize for the unusually long wait, I was a little surprised to not be offered a discount or partial refund, especially after having to return because of the hatch issue.
While it was not an ideal experience, this won't keep me from returning. I do understand that people and teams have off-days, and up until today, I have only had exceptional service at not just this location, but the Gull Road location as well. But because it was such a departure from that exceptional norm, I thought it best to bring it to your attention.
Kathy – Kalamazoo, MI 1/19/2019
Friendly and knowledgable staff.
Scott – Kalamazoo, MI 1/14/2019
Went in for an oil change and headlight bulb replacent. Great work done.
Alexander – Portage, MI 1/11/2019
Y’all kick ass every time I come through. Great service and extremely friendly staff
DEBRA – Kalamazoo, MI 1/7/2019
Convenient location, always polite, never have to wait, in and out quickly.