Uncle Eds Oil Changes Gull Road 49048

David – Richland, MI 2/6/2019 Thank You

Robert – Parchment, MI 2/6/2019 Experience was good

Gustav – Richland, MI 2/5/2019 Excellent service from Caleb

Marsha – Richland, MI 2/2/2019 very nice and friendly staff

Kenneth – Kalamazoo, MI 2/2/2019 each visit I am impressed with the supervision given the working mechanics

Zach – Parchment, MI 2/1/2019 Good job thanks

Michelle – Kalamazoo, MI 1/26/2019 Caleb was super awesome and always recognizes me as a returning customer, he greets with a great welcome and a smiling face. Him and his team are always nice and professional beyond measure and it is great to know that I can trust the service I need at the times I visit. This location is always superb! Thanks to Calob, Sebastion and all the rest of the team!

Kayla – Kalamazoo, MI 1/26/2019 Calob G, Connor P, and Ryan R we’re all very friendly and knowledgeable!

Troy – Delton, MI 1/23/2019 I went in there for a simple oil change. I was very upset with all the up sale of every service that I didn't want. The conventional oil that I have used for the life of the car was not even offered. After I said I was going to leave then it was available. I'll never return.

Juan – Kalamazoo, MI 1/20/2019 Techs great

Lexi – Kalamazoo, MI 1/20/2019 They were amazing! I have had oil changes done for cheaper at other places but none has provided the quality of service I received tofsay! Staff were polite, courteous, knowledgeable and incredibly friendly and helpful. I will definitely be coming here in the future!

Naisha – Kalamazoo, MI 1/17/2019 Very friendly service will be back in 3 months

Jessica – Kalamazoo, MI 1/12/2019 I come to Uncle Ed's for all of my oil changes because I can count on polite, quick service. Keep up the great work!

Nichole – Galesburg, MI 1/12/2019 Sebastian and the guys here are AMAZING

Emmanuel – Kalamazoo, MI 1/12/2019 Visit was Great no feedback needed

Becky – Parchment, MI 1/11/2019 I truly enjoy the atmosphere of the Comstock - Gull road Uncle Eds. The guys there are so very nice and fun to watch as they get the job done!

Linda – Kalamazoo, MI 1/5/2019 Love everyone’s great attitude, attention, and service.

Diane – Kalamazoo, MI 12/29/2018 Very courteous

Mindy – Richland, MI 12/27/2018 Love Sebastian’s Team at Uncle Ed’s! Great job as always, guys!

Julia – Richland, MI 12/21/2018 Caleb, Zack, and Sebastian were very helpful and friendly

Caleb – Kalamazoo, MI 12/21/2018 Calob was very helpful, and Sebastian helped fixed an extra issue with my glovebox I didn’t know I had. Great team and great service!

Joshua – Kalamazoo, MI 12/19/2018 The service was great and oil change was quick. Only downside is the price. It is a little more expensive than an oil change at other service centers such as Monroe’s

Abigail – Kalamazoo, MI 12/17/2018 Not applicable

Tony – Kalamazoo, MI 12/14/2018 Sebastian is very customer focused

Yvonne – Kalamazoo, MI 12/14/2018 Love this place alway on the ball

Kelli – Galesburg, MI 12/12/2018 The crew is very friendly and efficient. They take the time to advise me about what my car needs and why. I feel almost like family.

SCOTT – HICKORY CRNRS, MI 12/11/2018 Sebastian went well beyond what I expected by doing some extra work on my front blinkers. I was very impressed.

Maranda – Richland, MI 12/10/2018 Service is great, quick service.

Greg – Kalamazoo, MI 12/9/2018 Did not wash windshield or check any fluids or air filter. The service was extremely slow. They were busy but didn’t seem organized at all. I just wanted out of there after waiting so long or I would’ve said something. I will go through a different location for top off service at some point. I take all 4 of my cars to Uncle Ed’s and this manager was the worst I’ve seen.

Tony – Kalamazoo, MI 12/9/2018 all is good

Nichole – Galesburg, MI 12/7/2018 Very helpful an freindly

Jacquelyn – Richland, MI 12/3/2018 Excellent customer service, fun & helpful crew - wouldn't go anywhere else!!

Bryan – Kalamazoo, MI 12/2/2018 Terrible experience. I had a $50 or free conventional oil change coupon that after the service was complete I was told wasn’t usable, but they couldn’t tell me why. I told them it was and I wasn’t paying full price. They ended up giving me $50 off but the following items weren’t done properly or at all Tire inflated: we agreed upon 35 psi, they wrote down 32, actually took air out to get to 32, I notified them of the error, they didn’t fix. No sticker for next oil change given. No washer fluid refill. It says I was low on oil, they told me it was full but dirty, what’s accuarate? My wiper blades were not checked I didn’t see them ever check trans or power steering fluid. I was told one price, gave cash, then was told it was more. These were just the items that I caught that weren’t done right, I’m scared to think what else was done wrong.

Randy – Richland, MI 12/1/2018 The reason I went to Uncle asthma what's because all the other oil change places at 8 to 2 for our way reason being because they don't have many employees I was very impressed with the amount of employees which allows customers to get in and out quickly very impressed with the Gull Road Kalamazoo Michigan location

Derek – Kalamazoo, MI 11/30/2018 the crew here always takes care of me.. Sabastian, Calob, Zach, and Noah work great as a team...fast and accurate every time...thanks guys!

Michelle – Kalamazoo, MI 11/27/2018 Good job on service

Mohammed – Kalamazoo, MI 11/24/2018 Sebastian and Ryan were great!

Benjamin – Fennville, MI 11/21/2018 Nothing needed

Greg – Kalamazoo, MI 11/18/2018 The price is getting a little steep, if I didn’t have any coupons I probably don’t go.

Angelina – Kalamazoo , MI 11/18/2018 Calob & Ryan were very noligabal & helpful & friendly. I am very pleased with the service they provided.

Stan – Kalamazoo, MI 11/16/2018 No comments

George – Richland, MI 11/14/2018 the time I picked to get my oil changed they happened to be very busy. I told them I only had so much time but they finished people in front of me and still finished my oil change just in time for me to make another appointment I had to get to. Outstanding Service!

Robert – Kalamazoo, MI 11/13/2018 Great service!

Beth – Delton, MI 11/11/2018 I receive excellent service each time I go to Uncle Ed's - I am a loyal customer!

Michael – Kalamazoo, MI 11/9/2018 $150.00 for an oil change is outrageous. I paid just over $50.00 for my last full synthetic oil change at Tuffy. And I didn't have to listen to some wannabe mechanics yelling "check" to each other. What a ridiculous ripoff.

Kurk – Portage, MI 11/8/2018 Great service in record time today!

Rick – Kalamazoo, MI 11/4/2018 They were awesome...

Nicholas – Plainwell, MI 11/4/2018 Super friendly and kind staff, fast service.!

Eric – Kalamazoo, MI 10/25/2018 Brian, Ryan, and Calob took excellent care of me and had great customer service, along with being quick and helpful.

Denise Paul – Kalamazoo, MI 10/23/2018 I went in for a simple oil change. The technician tried selling me on everything. I had to say no thank you to all of the extras. I knew I needed a new headlight and was headed to an automotive store right after the oil change. He finally backed off and then made a comment about how I wasn’t going to be able to change the light because of the difficulty. Just because I’m a woman doesn’t mean that I can’t follow direction or solve a mechanical problem. I finally caved and let him add in the cost of the air filter. But of course he didn’t carry that air filter and we had to wait for it to be delivered. I could have saved myself time, money, and disrespect by changing the oil myself which is what I intend to do from now on.

Cris – Kalamazoo, MI 10/23/2018 Caleb and his crew were professional, polite and very helpful - gave very detailed recommendations. There is genuine pride and care in delivering the best possible service. I can see why my daughter uses this location and referred us here.

Melissa – Kalamazoo, MI 10/22/2018 I'm a frequent customer at this location!The staff is very friendly. Sebastian is one of the best managers they have.

Eric – Kalamazoo, MI 10/22/2018 1. I appreciate the ability to prepay for my service and have my car serviced quickly. As my most valuable commodity is my time. 2. Uncle Ed's typically always provide a unique friendly environment but beyond that I want to personally recognize Calob G. as he has not only met the expectation of the company but also has the emotional intelligence to understand how to interact with me and deal with whatever car needs that I have.

Kalissia – KALAMAZOO, MI 10/21/2018 Calob was very knowledgeable and professional. He gave great advice. He knows his clients and he checks in. He remembered our conversation the last time I stopped bu abd checked into see if everything was good. I appreciate that. He has great customer service skills. Many peaople may have experience in customer service but not many will have mastered the skill. This comes from great work ethic listening and a passion for service. It’s always a pleasure seeing Calob and Sebastian too.

Todd – Plainwell, MI 10/20/2018 Very helpful service

ENRIQUE – KALAMAZOO, MI 10/19/2018 Enjoy the work environment atmosphere , very profesionals. Been a loyal costumer for over 7 years and have always been very satisfied with the way they take care of my cars.

David – Richland, MI 10/17/2018 I think maybe I came during technicians shift change which caused delays

Rich – Delton, MI 10/17/2018 Ryan R, Adam J and Caleb G took care of all service issues in a fast professional way.

Tinell – Kalamazoo, MI 10/13/2018 Excellent crew very efficient and great customer service.

Catherine – Richland, MI 10/12/2018 The young men are all so professional, kind and thorough. I appreciate the good fast service. They get me in and out and feeling well served!

Nicole – Battle Creek, MI 10/12/2018 Sebastian and noah got me done fast in all three doors was full Sebastian gave me a good life pep talk and we talked for a little bit thank you for your service

Linda – Richland, MI 10/11/2018 I always go to this Uncle Ed's as ALL of the employees are very efficient yet take time to have friendly conversation. Today I had a different young man, Brian, and he was great on the team. Can never say enough good about this team!! Oh, I would like to mention that had you not sent me an email about today's visit, I probably would not have been able to do the survey. I could not get in by the usual manner: www.uesurvey.com which I've always used up in the right hand corner. Why this change? Also, I did like how much of this form was already completed since it was part of the email.

Jon – Kalamazoo, MI 10/7/2018 Great people, great service. Good salesman, pushy , but not to pushy. I appreciate them. Thank you!

Stephanie – Kalamazoo, MI 10/5/2018 Everything was great

Andrea – Kalamazoo, MI 9/28/2018 They are always awesome!!

Melissa – Richland, MI 9/27/2018 Very good work calob zac and Noah did an awesome job

Melissa – Richland, MI 9/26/2018 Highly recommend this location for anyone needing quality service on their vehicles!

Piper – Delton, MI 9/25/2018 They went above and beyond there job!!!!

Justice – Kalamazoo, MI 9/17/2018 I have had many oil changes at Uncle Ed's and none like this one. The store manager did not complete things in the normal Uncle Ed'd pattern of service, he seemed very uninterested in customer service. He was under my car for a very long time, came up and told me "next time I should take my car to a full service shop because the oil pan need to be rethreaded, if you come back here we will probably need to use a temporary plug" None of that recommendation was included on my invoice, why would I only be hearing about this now? I have had numerous oil changes with this car at Uncle Ed's an no one ever voiced concern about the threading of the oil pain. It really feels that this manager made an error and damaged the oil pan and is trying to cover up a mistake. I would like a phone call back to discuss this matter.

Tony – Kalamazoo, MI 9/15/2018 Always good service

Erin – Delton, MI 9/15/2018 Great service

Kevin – Richland, MI 9/15/2018 Nice job

Jessica – Kalamazoo, MI 9/12/2018 Came in after they were supposed to be closed to have my fluids checked and they did it without hesitation awesome service

Autumn – Kalamazoo, MI 9/12/2018 These guys are awesome I always bring my car there and they always help me keep my vehicle on the road

India – Kalamazoo, MI 9/6/2018 I totally love the service here. Every visit the guys are so informative, polite and does a quick job. This particular time Calob G., Sebastian,Noah and Zachary really took care of me. My previous visit Calob told me my problem with my vehicle and if I was to get the parts he'll make sure uncle eds did the rest. And they did. I love that the word was kept and I was taken care of. Best service Around!!!

Susan Barb – Richland, MI 9/4/2018 I had a prepaid oil change which brought me in. I will not be back,however, as your pricing has become outrageous. $93 minus a coupon for an oil change is a bill I would expect at a dealership that also includes a tire rotation on a foreign car...not for my small domestic car.

Gary – Richland, MI 9/2/2018 None but very nice a helpful

Susan – Kalamazoo, MI 9/2/2018 Maybe a bit more knowledge on fuel lines.

Sheila – Kalamazoo, MI 9/1/2018 The young men that were working we-re very polite, hard working and seemed to know what they were doing...nice to see for a change.

Amie – Richland, MI 9/1/2018 Calob and his guys were awesome. I’m new to MI and knew I needed to winterize my truck. They found build up and advised me of the options with out pushing it. I went ahead with the “two step” and OMG the stuff that came out!! Thank you all for great service and even better people!

Jennifer – Kalamazoo, MI 8/29/2018 Quick and easy and friendly

Jacqueline – Richland, MI 8/27/2018 I received excellent service once again. Thanks to the Gull Road Uncle Ed's professionals, we get long mileage from our family's cars. This is my first choice for auto service. We trust them, because of a long history of great results. THANK YOU!!!

Kelcey – Plainqwell, MI 8/27/2018 This store has a great team in it, Brandon and Adam were both helpful with getting everything checked out and set for me. I always have a peace of mind when I come here because Sebastian has a great team working under him.

Alysha – Kalamazoo, MI 8/23/2018 Brandon and Noah were great the whole time. They made the process very fast and efficient, and also were very kind and interactive while I was getting my fluids topped of and checked.

Maranda – Richland, MI 8/22/2018 Did not receive receipt or sticker for next time

Ron & Joyce – Kalamazoo, MI 8/22/2018 Calob was wonderful & intelligent about my car. He gave me great service.

Jacquelyn – Augusta, MI 8/22/2018 Everybody at this UE location is the best! So friendly, helpful, knowledgeable, and fun! It actually makes getting my oil changed an experience I don't mind!

Aaliyah – Kalamazoo, MI 8/18/2018 Really kind and helpful and nice.

Linda – Kalamazoo, MI 8/17/2018 The guys were very friendly and very thorough. I will certainly go there for my future oil changes!!! Great experience!!

Jacqueline – Richland, MI 8/16/2018 Sebastian and Brandon are very professional and knowledgeable. I have a lot of confidence that we are getting excellent care when they work on my family's cars. This is an exceptional Uncle Ed's location. Because of the service here, we have had many cars get to high mileage, while still running well. Keep up the good work!

Jessica – Kalamazoo, MI 8/16/2018 great fast service that i can't get anywhere else!

Melanie – Three Rivers, MI 8/14/2018 The guys were very upbeat and professional! Great experience!

Stacy – Kalamazoo, MI 8/12/2018 Great service and experience.

Arlene – Kalamazoo, MI 8/12/2018 Awesome service

Autumn – Kalamazoo, MI 8/10/2018 Sebastian is great. He always takes good care of me and my Honda!

Bethany – Kalamazoo, MI 8/8/2018 Thank you Sebastian, Adam, and Noah for all the work you guys did helping prepare my van for my road trip next week! I feel better knowing I did most of the recommended work in order to keep my van running as smooth and efficient as possible.

Kristina – Kalamazoo, MI 8/4/2018 Brandon and Noah were wonderful. This was my first visit amd I felt bad I brought a tough cookie in that needed a bit more work. But they got it done very efficiently. Needed to make sure I was good to go on a 10 hr trip tomorrow. I would like to suggest bottle water available to customers that may get stuck waiting longer than usual. The gal next to me had a young child and it was very very hot today and I felt bad for attributing to their wait.

Sarah – Delton, MI 8/4/2018 Awesome as always!

Miranda – Kalamazoo, MI 8/1/2018 I take my vehicle and my 19 year old daughter's vehicle to Uncle Ed's because of Sebastian who is so friendly and knowledgeable and truly cares about my daughter's safety. She is traveling back to Univetsity of Dayton on Saturday to start her Soohomore Year and I feel so much better about her safety on the road during her 4 hour journey now that Sebastian has serviced her vehicle. Sebastian always goes beyond the call of duty to help diagnose issues I have had with 3 different vehicles. He is the best and we will be back again and again just because of Sebastian - he is a true expert in his field and very professional! Thank you Sebastian! Pamela & Miranda Obermiller

Meredith – Plainwell, MI 8/1/2018 Awesome! Loved my experience

Scott – 0--, MI 7/31/2018 So the service and experience was great. The team works well together, I don't fully understand why oil changes are so much. Brandon was kind enough to help me and take money off for being a first time customer. But I'm not sure if I'll return even though I had a great experience because I could do oil changes cheaper at Walmart.

Brian – Richland, MI 7/31/2018 Great service: The oil filter on my 2011 Tacoma has a spill pan with hole. Sebastian siphoned the oil that spills when removing the old oil filter preventing the old oil from splattering around the engine compartment. Thank you Sebastian for the extra care demonstrated!

Derek – Hickory Crnrs, MI 7/29/2018 Service was great, thanks!

Kimberly – Kalamazoo, MI 7/27/2018 The person that first saw me was amazing but the manager on duty was kinda rude and didn't really talk to me

Mary Kay – Kalamazoo, MI 7/27/2018 always good service very friendly

Phillip – Richlandpd, MI 7/26/2018 Excellent service.

Diana – Parchment, MI 7/26/2018 Staff is always friendly and courteous as well as honest and helpful. I also appreciate the safety measures taken at Uncle Ed's so I don't have to worry about damage to my vehicle.

Phillip – Richlandpd, MI 7/25/2018 Sebastian and Adam were very helpful and professional. No high pressure pitch, just straight talk and facts. Thanks guys.

Maranda – Richland, MI 7/23/2018 Great service

Shelly – Richland, MI 7/23/2018 I have always been pleased with the service that I have received. This time was a bit different as far as the service. I don't know if I will come back in the future due to the used car salesman mentality. Incas in a rush today and needed an oil change. I told Caleb several times that I would come back another time for other services needed but he continued to push for additional services. I am in sales and one of the most important things in sales is to listen to the needs of your customers.

Beth – Delton, MI 7/22/2018 These guys always are helpful and go the extra mile to make sure my Honda is in good shape.

Michelle – Kalamazoo, MI 7/22/2018 I always enjoy when Sebastion is on duty, he knows his business, is always friendly, and provides great service. There are others who are great employees as well, I think his name is Glen.

Carly – Kalamazoo, MI 7/18/2018 Sebastian and Zac were very friendly and professional. It was nice they took time to explain things to me and helped me get to know my car a little better.

David – Richland, MI 7/11/2018 David's Crew is the Best. Great to work with Sebastian, too. Nice job. We will be back!!

John – Parchment, MI 7/10/2018 Always great service every time I come here. All the guys are super friendly and very professional. Will continue to do business with them!!

John – Hickory Crnrs, MI 7/8/2018 I wish I had employees that responded this well to customer service training. You're very lucky to have guys like this. They showed excellent communication and professionalism in their work.

Anthony – Richland, MI 7/7/2018 Never let Brandon leave. He is very friendly and his personality lends amazingly to his customer service abilities. I am currently living in Grand Rapids and I drive to this location specifically because of the service I have gotten from Brandon. He has been patient yet persistent on me getting the extra services that have been neglected on my car. I have. Priced my car running a million tones better since getting the transmission service at the end of May and then today when I was in I got the Nitrogen for my tires because of how much I drive and also got the engine flush and fuel injector service... and of course prepaid for my next visit with these guys. Today Calob did a great job explaining the services and times for each one. Brandon was his cheerful self and Sebastian was friendly and made sure to thank me for stopping in. I assume that being down below Noah probably doesn't get much of a shout out either but he has been under my car way more than I have so I definitely appreciate him taking care of my car while he is down there.

Marty – Richland, MI 7/7/2018 Great job

Sean – Richland, MI 7/6/2018 Sebastian and Calob were fantastic. Fast, friendly, efficient. I was very pleased. I will come back again because of them.

Linda – Richland, MI 7/3/2018 Much slower than usual; however, it appeared that a couple of customers had problems which seemed to take longer than usual. Not complaining -- just surprised as this location is always at their best -- fast, efficient and very knowledgeable.

Phillip – Plainwell, MI 7/3/2018 Good crew

Tracy – Galesburg, MI 7/3/2018 Good service, will be back

Latoya – Kalamazoo, MI 6/30/2018 Great team.Love the energy and synergy.

Jennifer – Hickory Crnrs, MI 6/30/2018 Came in thinking I had an oil leak. The team was busy, they came out and informed me they'd get me into the shop as soon as possible. The group of guys there were energetic and enthusiastic in 100 degree weather. They helped me determine it was just an oil filter that needed to be tightened down. Then proceeded to rinse my vehicle down and check everything. This didn't cost me a penny when I figured it'd cost me at least $20, I'll most definitely be back with this truck.

Sue – Kalamazoo, MI 6/29/2018 Keep up the great service and work!! I really appreciate all you do!!!

Hannah – Plainwell, MI 6/28/2018 Always fast and easy to stop in.

Ty – KALAMAZOO, MI 6/28/2018 Fast and professional as always.

Stan – Kalamazoo, MI 6/27/2018 Noah S came up to my car to greet me he was very friendly and was very smooth with his words. Calob G then came up and kindly introduced himself. He did an excellent job making me feel like my vehicle was safe in their hands. Calob also showed me everything that I needed done to my vehicle in a very professional way. Brandon was also there and he as well kindly introduced himself and was very progressional about his job and took great care of his employees. Overall great service

Donna – Delton, MI 6/26/2018 Nothing to add.

Linda – Richland, MI 6/22/2018 I always enjoy this particular Uncle Ed's as all employees I have ever come into contact with are very friendly and helpful. Yesterday there was a gentleman working on tech stuff and he too was very friendly. Sebastian and another worker who is always there actually make me feel welcome as they recognize me as a regular customer. I believe Zac was fairly new but very knowledgeable. Only one other comment that I know won't happen -- I truly wish there was an Uncle Ed's in Plainwell.

Nicole – Kalamazoo, MI 6/18/2018 Great service

Tyler – Plainwell, MI 6/17/2018 Just want to recognize Gull Road , Drake Road and Portage branch hard working Uncle ed employee. Keep up the good work.

Inetta – Portage, MI 6/16/2018 Very informative about additional problems with vehicles

Chris – Hickory Crnrs, MI 6/15/2018 Nice and friendly

David – Kalamazoo, MI 6/13/2018 Guys are very helpful

David – Kalamazoo, MI 6/13/2018 Guys are great

David – Kalamazoo, MI 6/13/2018 Guys were fast, helpful and friendly. They always remember me.

David – Kalamazoo, MI 6/13/2018 Guys are always really nice and helpful

Robert – Galesburg, MI 6/7/2018 Belle tire had a two hour wait for an oil change. I was in and out of uncle eds in under 20 minutes

Tracie – Kalamazoo, MI 6/6/2018 You drained the oil out of my mini van and then didn't have the kind required to fill it. I had to stay while other stores were called and then oil was driven to this store.

Alysha – Kalamazoo, MI 6/3/2018 Service was fast and friendly.

Calob – Kalamazoo, MI 6/3/2018 Great service

Amanda – Bellevue, MI 5/31/2018 Friendly people nice follow up calls great coupons. Easy in and out

Mary – Kalamazoo, MI 5/29/2018 needed an oil change. Every one was very friendly and professional: Sebastian, Calob, Noah and Zachery

Amanda – Kalamazoo, MI 5/29/2018 I'm always treated great here.

Gustav – Richland, MI 5/29/2018 Great service!

Sara – Greenwood, MI 5/27/2018 The manager was very thorough and explained everything to detail.

Sue – Kalamazoo, MI 5/26/2018 Sebastian B is a great manager. Always friendly, helpful and knowledgeable

Kelly – Delton, MI 5/25/2018 Sebastion is the best! The rest of the team is great too!!

Helen – Kalamazoo, MI 5/20/2018 I'm always so pleased with the service provided. You remember me and my car, and I feel confident that my vehicle is in the best hands.

Kevin – Kalamazoo, MI 5/20/2018 Great Team working today they did a great job!!

Andrea – Kalamazoo, MI 5/18/2018 Sabastian, Brandon, Adam and Calob are wonderful!!!! They make me feel very safe on the road, always accommodating and super knowledgeable and friendly! I will always trust them to service my vehicle.

Sean – Richland, MI 5/12/2018 Caleb and Sebastian were fantastic. They were very friendly, professional, and efficient.

Michael – Plainwell, MI 5/11/2018 Great service

Michelle – Kalamazoo, MI 5/9/2018 Sebastian, Adam, and Hunter went above and beyond. Excellent customer service.

Aleena – Parchment, MI 5/4/2018 Sebastian is great ðŸ' Brandon is also very informative and helpful he has a great attitude

Michelle – Kalamazoo, MI 5/1/2018 Everything was great

Lisa – Kalamazoo, MI 4/30/2018 Loved the service and prompt attention, thank you

Cloe – Hastings , MI 4/29/2018 Calob G Francis C they had great customer service and both were very nice and helpful I would keep coming back.

David – Richland, MI 4/27/2018 David's Team did an awesome job. I came in at a busy time, but the guys were on it right away. Great service in an orderly and efficient manner. Great Job! See you next time.

Richard – Kalamazoo, MI 4/25/2018 I have been to other uncle eds shops and will never go any other place than gull road location love these guys they take good care of me every time I'm there by the way this is Richards wife I brag about this location your employees there are the best they rock super super super

Sharon – Galesburg, MI 4/24/2018 Excellent, prompt, professional service from staff.

Tony – Kalamazoo, MI 4/21/2018 always great service

Catherine – Kalamazoo, MI 4/20/2018 Brandon is new and excellent, Sebastian is very considerate and customer oriented giving great service at every visit. Thankyou

Pam – Olivet, MI 4/20/2018 Great customer service

Linda – Kalamazoo, MI 4/19/2018 Excellent service and very courteous personnel!

Monty – Kalamazoo, MI 4/19/2018 Both guys did a great job! Thank you!

Kimberly – Kalamazoo, MI 4/17/2018 Manager by the name of Sebastian always is courteous and friendly when I come to Service my vehicles. Excellent manager!

Jacqueline – Richland, MI 4/11/2018 I used this location for my whole family, and to get all of our cars over 200,000 miles. The manager and technician today were new to me, but did the same high quality work, that we have enjoyed for many years. We appreciate the friendly and professional service of the Gull Road, Kalamazoo, Uncle Ed's. Thank you!

Gary – Parchment, MI 4/10/2018 The folks at Uncle Ed's always do a great job.

Aubrey – Kalamazoo, MI 4/8/2018 Very helpful and very nice

Kris – Richland, MI 4/8/2018 Keep up the great work!

Paul – Richland, MI 4/6/2018 I was in last week for an oil change. When I got home after the visit, I discovered that I also had a headlight out. It would have been nice if the service technician had brought it to my attention. My visit today was for the purpose of having that headlight replaced.

Joshua – Galesburg, MI 4/4/2018 Thanks for the service.

Autumn – Kalamazoo, MI 3/31/2018 They're awesome.

Samara – Kalamazoo, MI 3/31/2018 High energy team, my new favorite store to come too.

Mark – Kalamazoo, MI 3/30/2018 Service was lit.

Linda – Richland, MI 3/30/2018 Actually I have always had great service and the employees are fantastic and seem to really know their business. Sebastian is terrific and another young man that has helped me before as well as Brandon (first time I've had his help). Not complaining just confused and I didn't ask them about it (however, they did tell me but I didn't understand it) . . . I had prepaid my oil change which I do every time I stop in for my oil change but they stated I owed $5 -- something about I had been in for a long while, however, I received my email reminder on either the 29th so how could it have been a problem? Looking at my receipt, it looked like a coupon was used. The five dollars wasn't a big deal but I couldn't figure out why I owed it???? This is my last pre-purchase certificate. Can you please how I read it? What was my next purchase supposed to be? And as I just looked back at it today, it seems it should have been good until November 2018? Pre-Purchase Certificate Certificate Code: c-ae+d236m052820m Promotional Value: $45.53 Good thru 11/28/18 If not used by 11/28/18: Purchased Value: $25.53 Good from 11/29/18 - 11/28/22 This offer is not valid with other offers, discounts, rebates, vouchers or coupons. Valid In Store Only.

Katie – Kalamazoo, MI 3/30/2018 The guys at the Gull Road location always do an amazing job! Special thanks to Brandon and Hunter today!

Janet – Richland, MI 3/29/2018 Sebastian was great! I will always get my oil changed at Uncle Ed's on Gull Road because of him! So helpful and kind.

Spencer – Parchment, MI 3/28/2018 I just want to take the time to say that I appreciate your guys his professionalism. The on staff people there got me in and out extremely fast. Time is money and I appreciate how swiftly you service my vehicle .

Dominick – Kalamazoo, MI 3/28/2018 Great service. Fast and friendly

Tracy – Bellevue, MI 3/27/2018 They are always professional and respectful yet upbeat and fun too. They maintain a positive attitude so it's actually entertaining and it appears they enjoy what they do!

Pam – Kalamazoo, MI 3/26/2018 Sebastion was great!

BENJAMIN – KALAMAZOO, MI 3/25/2018 they did a good job

Maritza – Kalamazoo, MI 3/20/2018 This location is the best one I have visited. They delivered, quick and friendly service. They made sure to offer additional services they deemed necessary, but did not pressure me into doing it and just made sure I was well informed. They checked and replaced my cabin filter which no one had previously offered to even check at the previous locations.

Jerry – Portage, MI 3/16/2018 Nice service

Michelle – Kalamazoo, MI 3/16/2018 don't make me leave an answer for additional feedback

Mark – Kalamazoo, MI 3/14/2018 Great service

Sue – Kalamazoo, MI 3/13/2018 I love the crew at the Gull Road Uncle Ed's. They take great care of me, are always friendly, and they remember me, so I feel important

Kim – Galesburg, MI 3/9/2018 I ALWAYS enjoy my time at my Gull Road Uncle Ed's. My service is always super and efficient! I have nothing but amazing thing to say about the technicians and manager!

Gerald – Comstock, MI 3/9/2018 No additional comments very friendly and funny workers thanks again!!!!

Jon – Delton, MI 3/9/2018 The gentlemen that helped me were both extremely personable and knowledgeable. They were a great balance of letting me know about any additional services my vehicle needed, and not pressuring me to purchase outside of my means. I felt VERY comfortable dealing with them. The oil change was done in a timely manner and I felt like it was the best service for my vehicle.

Jason And Amy – Richland, MI 3/4/2018 Awesome job guys!!!

John – Portage, MI 3/3/2018 Your guys did great.

Jeffrey – Kalamazoo, MI 3/3/2018 Fast and great service

Nancy – Delton, MI 3/2/2018 Good job-in and out quickly.

Marty – Comstock, MI 2/27/2018 All persons who helped me were extremely professional and thorough in checking my car. Keep up the good work.

Derek – Kalamazoo, MI 2/23/2018 Sebastian is great!!! these guys got me in and out...way less expensive than your competitor. will be back soon..

Christina – Kalamazoo, MI 2/23/2018 Very good guys

Michelle – Kalamazoo, MI 2/20/2018 VERY FAST, VERY EFICIENT

Michelle – Kalamazoo, MI 2/18/2018 Brandon and Zac provided excellent service- friendly, efficient, and detailed. Several times I overheard Brandon offering to teach Zac something he'd not yet learned- a quality I very much admire in management. Though my transmission stuff took longer than anticipated, Brandon used some creative problem solving to get me on my way as fast as possible.

Tabitha – Richland, MI 2/18/2018 Great job

Linnea – Augusta, MI 2/16/2018 It was great. I appreciate that they find issues I would otherwise not have found until there was a real problem.

Dana – Plainwell, MI 2/11/2018 Always great service. This team today was insane with their speed. Synergy was enjoyable to watch them work together with the store full.

Michael – Richland, MI 2/10/2018 Great service, let me know I had a couple of lights out for my brakes and had them replaced. Fast oil change and let me know I needed a new radiator cap and had it replaced as well.

Calob – Kalamazoo, MI 2/7/2018 Dave and Adam deserve a gold medal for being the best

Clark – Kalamazoo, MI 2/3/2018 Great customer service and was in and out very quickly, even with another car in the garage.

Tony – Kalamazoo, MI 2/3/2018 ALL GOOD

Rita – Battle Creek49017, MI 1/31/2018 None at this time

Mark – Galesburg, MI 1/28/2018 System Requiring comment but I have no comment. Shouldn't be mandatory

Tracy – Kalamazoo, MI 1/26/2018 They did a good job

Deana – Kalamazoo, MI 1/24/2018 I was very happy with the service and all my questions were addressed.

Larry – Delton, MI 1/21/2018 Service guys did a very nice job, but it seemed like everything said was from a memorized script. Talked way too fast and almost like a cheerleader. Too much rah rah, and too much script. Didn't feel comfortable and seemed like it took forever.

Mackenzie – Kalamazoo, MI 1/18/2018 Good service, thank you!

James – Parchment, MI 1/17/2018 They took took great care of a problem. While checking the inflation pressure of my tires, the factory defective tire stem broke off. Putting the spare tire on was a large problem but they did a great job. Very impressed!

Zac – Kalamazoo, MI 1/14/2018 Calob and Brandon did an amazing job on my oil change very polite and got me in and out in a heartbeat. Will be coming back for sure for my next oil change.

Kalissia – KALAMAZOO, MI 1/14/2018 Great service as always.

Kevin – Kalamazoo, MI 1/13/2018 Calob,zachery, and Sebastian werr very helpful very well knowledgeable and friendly would defiantly come back

Randall – Kalamazoo, MI 1/12/2018 Love the coupons

Jeff & Emily – Delton, MI 1/11/2018 Everyone is friendly and even though I don't love all the you need this and that. I go there for the people who do the service. They are nice.

Kevin – Kalamazoo, MI 1/11/2018 Keep up the good work

Sierra – Richland, MI 1/9/2018 I'd suggest more people to be on hand working, the experience was very slow due to only two employees

Gary – Parchment, MI 1/7/2018 Great service at this shop!

Jody – Galesburg, MI 1/6/2018 Ive had a bad exsperiance with them when I owned a differant vehicle,but this visit was great.

Donna – Delton, MI 1/2/2018 We appreciated the filling of the washer fluid reservoir, but it frosted over the first cold morning we needed it, and blurred vision through the windshield. Also, though we weren't 100 percent sure the cap was on before we went in for service, one of the tire stem caps was missing the morning after service, and the tire pressure/check pressure light was on the dash board. We refilled the tire and put another valve cap on. Not deal breakers because we don't know when or how things happened, but might be more than a coincidence. Also, once turning into the lot, from the main street, it wasn't clear where to drive the car to enter the service areas....signage issue?

Jorge – Kalamazoo, MI 12/31/2017 Good staff ..manager Sebastian knows what he is doing.. thank you for the service

Mary – Kalamazoo, MI 12/29/2017 Sabastain and his team go above and beyond, they are excellent. They made my visit to Uncle Eds easy and convenient when I needed an oil change. I will definitely recommend and return for my next oil change. Thank you

Rachel – Kalamazoo, MI 12/28/2017 I was also sent coupons which helped me to decide on Uncle Ed's in addition to its convenience.

Rebecca – Richland, MI 12/28/2017 I came back because I noticed my car was almost 3000 miles overdue for a change but the email triggered me to check.

Winnie – Kalamazoo, MI 12/27/2017 10 minuted

Janet – Richland, MI 12/27/2017 Sebastian is always wonderful!

Dylan – Richland, MI 12/27/2017 Thank you

Jacqueline – Richland, MI 12/24/2017 This is my VERY favorite car service location...for MANY years!!! Today I just had a burned out headlight. The staff treats you just as great whether you are getting a full service visit, or something as small as a headlight. I can depend on them, and that brings me back. The manager Sebastian is usually there when we come in. He is very helpful, knowledgable and professional, as he was today. Thanks Uncle ED's.

Jerry & Mary – Kalamazoo, MI 12/22/2017 My husband purchased a certificate for an oil change as a gift to me. It was supposed to completely cover a standard oil change, with no extras. I ended up having to pay $16 as I was told my vehicle (2015 Town & Country) was "outside the standard" oil change for some reason I can't remember. I had my twin 4-yr-old granddaughters in the car so I just said OK. We could have gotten a simple oil change at Wal-Mart for $16. I will not come back. Our wait was longer than I'd hoped. We pulled right into a stall, but there were 2 other stalls occupied, and apparently only 1 vehicle at a time being serviced. I was in my stall for 40 minutes - too long!

David – Augusta, MI 12/21/2017 The crew at Uncle Ed's is unparalleled for professionalism. It is like the Disneyland of oil changes.

Vicki – Kalamazoo, MI 12/21/2017 I'll be back!

Shari – Galesburg, MI 12/19/2017 Foster was amazing. I got great service and they were fast as promised!

Demetria – Kalamazoo, MI 12/7/2017 Great Service

Juanita – Kalamazoo, MI 12/6/2017 Calob was great

Matthew – Kalamazoo, MI 12/6/2017 Great bunch of guys... Always fast an accurate service...

Derek – Kalamazoo, MI 12/5/2017 i lost rack of this UE's receipt for a couple week...but got such great service on a new, used vehicle(new to me)...last visit i wanted to just say what a professional environment and crew you all have there...see you for my Top Notch...thanks again!

Doug – Kalamazoo, MI 12/3/2017 These guys stay open to make sure my cars fluid were where they needed to be before my road trip. I pulled up over 10 minutes past close, yet the team insisted on pulling me in to get my car taken care of. Instead of them worrying about having to close their energy and enthusiasm in the job is the reason I always come back. Big thanks to Brandon & Calob who went above and beyond for staying and taking care of my truck.

Vera – Kalamazoo, MI 12/3/2017 Keep up the great work!!

Angela – Kalamazoo, MI 12/2/2017 excellent service

Cathy – Hickory Crnrs, MI 12/1/2017 It was a very busy day but they were still professional and polite.

Linda – Richland, MI 11/28/2017 I thought that I would get an email indicating it was time for may oil change -- maybe I put too many miles on my car for it to have been time?? I do like the email as I am more likely to come in on time. Not really a big deal as I really like Uncle Ed's -- I like your pre-purchase offer, your employees and your service. Sebastian and David work well together and are great to have servicing my car.

Renee – Hickory Crnrs, MI 11/27/2017 I do not have a comment.

Dixie – Richland, MI 11/26/2017 Brandon helped us. He was great!

Vince – Kalamazoo, MI 11/24/2017 Always good service

Mark – Kalamazoo, MI 11/21/2017 The world moves pretty fast and sometimes we don't stop, or even slow down, to appreciate the world around us... Why, additionally, aren't we asking ourselves "why can't I enjoy both". The staff at this location has a truly unique position of helping their customer's have a great experience and ensuring what they having hanging on their wall every day, "We Do It Right". At the same time, making absolutely sure that they can achieve the purest customer satisfaction by getting us back to our life quickly... Yet, without the "right", fast would not be enough to have been bringing me back to this location for the last 6+ years. Doing it Right has so much more than just doing what is right for the vehicles you service. Your team at this location does it "Right" for the experience of the customer. You team may be in the vehicle service business. I come back because they realize that they are in the customer experience business as well. Thank You, ME

Mark – Kalamazoo, MI 11/20/2017 Sabastian and his team are always very welcoming and accommodating. They are courteous and although promote up-sells - as they should they - are not pushy and give me just what I want when I come in for my car's service.

Alan – Paw Paw, MI 11/20/2017 Foster and Sebastian were great, your training of personal sure pays off.

Tracy – Kalamazoo, MI 11/19/2017 Always can count on things being done right at Uncle Ed's.

Michelle – Kalamazoo, MI 11/19/2017 Caleb G. Brandon K. and Brian D. We're a new team I've met at this location! They were wonderful in every way, not too much pressure, but able to appropriately suggest things for my vehicle while taking care of my oil change. I love this Uncle Ed's and would usually avoid this company before but the great and trusting service I receive keep me coming Back!

Jodi – Kalamazoo, MI 11/17/2017 Sebastian &David are always great!

Marcus – Portage, MI 11/17/2017 I love the service I get at Uncle Ed’s. Sebastian and David were amazing today! I always let everyone know how great the Aquapel treatment is too!

Anthony – Parchment, MI 11/13/2017 The manager, Sebastian, was very helpful and friendly in explaining things to me.

Linda – Kalamazoo, MI 11/12/2017 Manager was friendly but professional. Obvious that he took pride in his knowledge and experience and creating a comfortable environment for the customer. Was pleasantly surprised, not expecting technician to honestly care about a job well done Nice to know that the concept of a work ethic is not completely a thing of the past

Linda – Galesburg, MI 11/12/2017 Extremely polite and helpful. Didn't try to sell me things I wasn't ready to buy.

Corey – BATTLE CREEK, MI 11/10/2017 The coupons help bring me back. However the professionalism and friendliness of the staff is a large factor as well

Pam – Kalamazoo, MI 11/9/2017 Fast and friendly service.

Brandi – Richland, MI 11/8/2017 Everyone was amazing as usual. I have anxiety and they always make me feel at ease. Head manager wad out of the office and I felt like everything went just the same as when he is there. Well done guys.

Carlos – Kalamazoo, MI 11/5/2017 Brandon was amazingly friendly! Didn't overly push more services, But did provide options and what he recommended.

Steve – Kalamazoo , MI 11/4/2017 Keep up all the great work. Everyone is extremely friendly at the Gull Road location and besides the great service the friendliness is a big part of why I keep coming back.

George – Richland, MI 11/3/2017 The guys at this location know my vehicle and know that I take great care of it.

Michelle – Kalamazoo, MI 11/1/2017 It's always great to get rewarding customer service. Sebastian B, David H, and Zachary T, along with whomever else was working were all great!

Antoin – Kalamazoo, MI 11/1/2017 Good service at uncle ed

Rochelle – Portage, MI 10/31/2017 great service from both of the gentleman who helped me out today.

Aaron – Richland, MI 10/29/2017 Foster is awesome!

JIM – Richland, MI 10/28/2017 Excellent staff. Very pleased with service received

Justie – Battle Creek, MI 10/27/2017 Customer service was wonderful, I had a great experience!

Rebecca – Kalamazoo, MI 10/26/2017 U guys are AWESOME! I refuse to go anywhere else!

Nancy – Kalamazoo, MI 10/24/2017 Always pleasant and professional.

Lynette – Richland, MI 10/22/2017 Very friendly to talk to and explained everything very well!

Carla – Kalamazoo, MI 10/21/2017 Sebastian, Jordan, Adam and Jesus were all extremely friendly and professional!

Allyson – Otsego , MI 10/21/2017 No additional comments

Charles & Tina – Kalamazoo, MI 10/19/2017 David and Sebastian are the best,

Brian – Kalamazoo, MI 10/19/2017 Good service

Peggy – Allegan, MI 10/15/2017 The folks at Uncle Ed's are very nice and provide great service. My Dad used to go to Uncle Ed's a long time ago, and I've started to use their services as well. I'm completely satisfied with the car care which I receive and tell my friends and co-workers that Uncle Ed's is where I take my car.

Jennifer/Justin – Kalamazoo, MI 10/14/2017 Once again you all took great care of me. Thank you!

Samantha – Kalamazoo, MI 10/12/2017 Great service as always! I could tell the tech was new because he sprayed down my windshield and then forgot to wipe half of it off (haha) but he was nice and did a good job otherwise and Sebastian was great as usual. I'll be back again, thanks guys!

Emma And Jordan – Plainwell, MI 10/12/2017 I am always amazed by the quality of service and friendliness of the staff. You guys are fantastic and this is the only place I go to get my oil changed. Thanks for doing what you do!

Mike – Kalamazoo, MI 10/10/2017 Great service and smiles by Sebastian B

Kelsey – Plainwell, MI 10/10/2017 Everything went well

Autumn – Richland, MI 10/7/2017 Thank you

Kyle – Kalamazoo, MI 10/5/2017 Sebastian B Zachary T and Jordan s rock!

Cathy – Hickory Crnrs, MI 9/28/2017 Friendly staff offered extra service without pressure.

Wendell – Kalamazoo, MI 9/27/2017 I appreciated that the servicemen talked to me in a way that let me understand what was going on even though I don't know much about cars.

Nancy – Delton, MI 9/26/2017 No waiting and fast service. Very friendly employees!

Landon – Richland, MI 9/26/2017 Foster was very helpful and knowledgeable.

Sarah – Kalamazoo, MI 9/25/2017 You all are always friendly, knowledgeable and helpful!

Stan – Kalamazoo, MI 9/20/2017 Foster and Zachary did a great job. They were courteous and very professional. I will definitely be going back to get my oil changed at the Gull Rd. Shop.

Joseph – Parchment, MI 9/20/2017 went perfect as far as oil changes go, will be back

David Cathy – Richland, MI 9/19/2017 Awesome

Angie – Kalamazoo, MI 9/12/2017 Great service

Kevin – Kalamazoo, MI 9/11/2017 Excellent service all the way!

Brandin – Kalamazoo, MI 9/8/2017 The manager Sebastian was awesome and also the technicians we're very awesome. Sebastian recommended services and I did one of them and they replaced my air filter. Also Sebastian let me know that I was missing a cabin air filter which I didn't know I even had, will be getting one next visit. I highly recommend this place. Thank you all for the service, it was excellent.

Jacquelyn – Augusta, MI 9/7/2017 Uncle Ed's is just the best. Super friendly, knowledgeable employees who go over every detail of the services being performed and get you in and out (very important to this busy girl). They never talk down to me and never pressure me to buy products and services I don't need. Foster was just great and is definitely a huge asset to this company. The manager, Sebastian, was very friendly and professional and was working just as hard as the other employees there. Oil change and and engine cleaning and i was out of there in about 30 minutes. I'm an Uncle Ed's customer for life!

Carmen – Dowling, MI 9/7/2017 only "issue" I guess was that they were training a new employee so it made it a little bit longer service then normal but everything was good.

Val – Paw Paw, MI 9/6/2017 Very friendly!

Joel – Richland, MI 9/2/2017 Sebastian is always thorough and I can trust my car to him.

TODD – Kalamazoo, MI 9/2/2017 Sebastian B went above and beyond to provide excellent service. They did much more than I was expecting from an oil change shop. I can't say enough about Sebastian , he really did an excellent job. Thank you

Sean – Richland, MI 9/1/2017 Great service

William – Kalamazoo, MI 8/29/2017 Sebastian changed our headlight bulbs in record time. Saved us from having to do this ourselves.

Mike – Galesburg, MI 8/27/2017 Busy time wait was bearable.

Samuel – Galesburg, MI 8/26/2017 Great team

Nicole – Kalamazoo, MI 8/25/2017 Sebastian is very friendly and helpful!

Jacqueline – Richland, MI 8/23/2017 This is my VERY FAVORITE car service location, for MANY years. They are always professional and do a careful and thorough job. Our family has now had many cars that ran strong despite very high milage.

Bob – Richland, MI 8/21/2017 Great service

Gary – Richland, MI 8/19/2017 Seems very expensive, even with the coupons

Cathy – Hickory Crnrs, MI 8/18/2017 All staff we're awesome

Juan – Kalamazoo, MI 8/18/2017 Very good service

Robin – Kalamazoo, MI 8/17/2017 Store manager Sebastian B and the entire crew were friendly and did their job quickly and very well. Thanks!!

Jim – Augusta, MI 8/16/2017 replaced a very tough to get at headlight bulb, Good Job

Joe – Kalamazoo, MI 8/15/2017 Very fast and super friendly

Michael – Richland, MI 8/15/2017 Pretty fast visit, very professional, was informed of anything else I may need done with my vehicle. Friendly service.

Rick – Parchment, MI 8/13/2017 Some of the optional services seem extremely overpriced - especially if you do not have coupons. $110.00 for a power steering flush does not seem reasonable.

Linda – Richland, MI 8/13/2017 Sebastian is an excellent manager -- always has a friendly smile and attitude and treats his employees very well. He always introduces each and compliments them on their job well done. This was the first time I had met Foster and he was extremely well versed in all phases of what was being done. Jordan was the first gentleman I met upon arriving and he, too, was very helpful. Great team.

Anderson – Battle Creek, MI 8/8/2017 Very fast and professional

Lacei – Kalamazoo, MI 8/8/2017 The staff was very nice, easy to talk to and I felt comfortable asking them things about my vehicle

Drew – Kalamazoo, MI 8/7/2017 The guys were great. Liked that they didn't push other products/services on me, just told me what was available and how things were looking.

CHRIS – Richland, MI 8/7/2017 No feedback. The team was great.

Philip – Richland, MI 8/5/2017 Cost a little more than I expected.

David – Richland, MI 8/5/2017 Surprised to hear about the extra Service charge of $7.50 on my bill.

Saralyn – Kalamazoo, MI 8/3/2017 Excellent

Matthew – Kalamazoo, MI 8/2/2017 Great service great guys

Paul – Kalamazoo, MI 8/1/2017 Always great service and quality work!

Tamim – Plainwell, MI 8/1/2017 I've been coming to the gull road uncle eds since I started driving. They are great to me every time and treat me like more than just another customer. Sebastian, Gerome and Caleb all did a great job and took their time to talk to me about things other than just my oil change, it showed how much they care about the people. Thanks to all!

Steve – Kalamazoo, MI 7/31/2017 Every time I go to your store on Gull Road it's amazing. Fast, friendly and who ever I talk with explains anaything and everything I need to know. This is a huge reason why I've been going to your store for a few years now and will continue to go. You can't beat good service.

Ashley – Kalamazoo, MI 7/31/2017 The guys were very fast and friendly! Thanks again!

Timothy – Kalamazoo, MI 7/31/2017 Everyone was very friendly.

Ann – Augusta, MI 7/31/2017 I love your Gull Rd shop. It is the only place I take my car.

Diana – Parchment, MI 7/31/2017 I keep coming back to Uncle Ed's because the service is great, fast and the prices are reasonable. I also love that they double check everything because I've known oil change planes that left oil plugs out and left tools and towels in the engine compartment. Uncle Ed's make me feel safer in all my vehicles.

Gwen – Augusta, MI 7/31/2017 No comments

Micheal – Kalamazoo, MI 7/31/2017 Very excellent service and very friendly

Nicholas – Kalamazoo, MI 7/31/2017 I have a high mileage vehicle and credit how well it runs to Sebastian and his crew at the Gull are location. They keep me up to date on all routine maintenance and do so quickly. I'm very particular with who works on my vehicle and have full confidence and the crew here. Sebastian and Foster took care of me on my most recent trip...GREAT SERVICE AS ALWAYS!

Randy & Darlynn – Kalamazoo, MI 7/30/2017 Sebastian and Jordan provided GREAT Customer Service. I enjoyed chatting with them.

Michelle – Kalamazoo, MI 7/28/2017 Manager Sebastian B, David H, and Foster W, were such a great team. They really made effort to ensure the flow of every customers service was harmonious.I really appreciated the friendliness of all 3 guys and they were very professional as well. Looking around at other customers interactions showed a sense of satisfaction from each person receiving service. These 3 are a great team and they deserve raises! I told the manager that I usually avoid Uncle Eds but their service today won me over. I know Uncle Eds has a reputation for being overly sales pushey at times but these guys were still able to do their job effectively, make suggestions, and not be to over the top with their sales pitch, more realistic and understanding. I hope everytime I get my oil change its with these 3. Thanks Gull Rd Uncle Eds for superb service!

Raequan – Kalamazoo, MI 7/28/2017 Good service

Bill – Galesburg, MI 7/26/2017 Good service.

Phil & Nancy – Kalamazoo, MI 7/20/2017 They were fast and That was good because I had to get to an appointment.

Tom – Kalamazoo, MI 7/9/2017 The 10 minute oil change took 32 minutes. During that time I was constantly offered extra services (many of which were overpriced or unnecessary) in order to increase my bill. I was offered an "enhanced" oil filter for an extra $16.95. I never have been offered an enhanced oil filter; you would think the one you installed would be adequate. After I got home I realized I was charged an extra $10 for the basic oil filter even though the full service oil change was supposed to include a filter. They said I needed a new air filter. It would have been an extra $29.95. I bought a Fram filter which is probably better than the one they offered me for $6. I came in there to get an oil change, not get barraged with a bunch of sales offers (most of which were unnecessary and overpriced).

Caitlin – Kalamazoo, MI 7/9/2017 Everyone was friendly, knowledgeable, and easy to get along with.

Dorie – Hickory Crnrs, MI 7/8/2017 Great guys.

Katelyn – Kalamazoo, MI 7/7/2017 Wal-Mart rounded oil plug.

Mark – Kalamazoo, MI 7/6/2017 I really enjoy the entire team at the Uncle Ed's on Gull Rd. Always friendly, fast, courteous and "fun". I look forward to finding out who will be servicing my car every time I go. Great team!

Brandy – Plainwell, MI 6/30/2017 Great staff!

Linda – Kalamazoo, MI 6/30/2017 Great service this time around.

Ashlee – Kalamazoo, MI 6/28/2017 Yah!! I got to see Dave on this visit!! Dave has been taking great care of my car for years!! It was a delight to see him!! My boyfriend sees how quick, friendly, and what a great price it is that Im one step closer to making him a new loyal customer!! Thanks guys!!

Mike – Galesburg, MI 6/28/2017 very good service

Stephanie – Delton, MI 6/24/2017 none today

Karleen – Augusta, MI 6/22/2017 They were friendly and courteous as always.

David – Plainwell, MI 6/22/2017 Sebastian and the rest of the crew are always happy and and good to deal with. Thanks guys!

Jennifer/Justin – Kalamazoo, MI 6/22/2017 Sebastian, Foster, and Caleb were fantastic! They answered all of my questions and were helpful in pointing out further maintenance to take care of my vehicle. I've been coming to Uncle Ed's for years now, and have never had a bad experience. :)

Mark – Kalamazoo, MI 6/16/2017 Jondre says 28

Marta – Kalamazoo, MI 6/11/2017 Professional, courteous and to the point

Jerwan – Kalamazoo, MI 6/7/2017 Prices a lil high

Michael – Richland, MI 6/6/2017 Good service, friendly, and helpful.

Bob – Richland, MI 6/5/2017 Store was out of 10W30 conventional oil. I prefer to use conventional oil rather than synthetic.

Kelly – Hickory Crnrs, MI 6/3/2017 Not really interested in additional engine services. Just the oil change, wipers, air filter and light bulbs.

Sara – Kalamazoo, MI 6/3/2017 The guys we're great! They all introduced themselves and told me about my car and everything they were going to do! They were super helpful, professional, and knowledgeable. Plus, they were really nice and seemed to be having a good time! They double checked to make sure there were no missing tools or rags in my engine bay and made sure that I was satisfied with the service or if I needed anything else. They were very busy when I came in (understandably so) so I had to wait a little bit before getting into the garage, but overall it was a great experience and I will definitely be coming back! Thanks, guys!

Taylor – Kalamazoo, MI 6/3/2017 Great Service!

Linda – Richland, MI 6/1/2017 I thought there were 3 individuals who serviced my car but I only see 2 names. Also, I was very disappointed the manager did not offer me the special which I always sign up for (prepaid service) Is there some way I can still pre pay? It is so much better for me since I am on a fixed income and also because I get a notification from Uncle Ed's that it's time to come in again.

Shari – Galesburg, MI 6/1/2017 Great, fast service as usual!

Rick – Richland, MI 5/31/2017 Keep up the good work

Phillip – Richland, MI 5/28/2017 Sebastian and the guys took very good care of me yesterday and a week ago as I had both of my cars serviced. They are always friendly and professional. They keep me up to date on the necessary services needed according to our agreed schedule and don't try to pressure me if I am not ready to have the service done yet.

Miranda – Kalamazoo, MI 5/26/2017 THE REASON I ALWAYS COME BACK AND NOW MY DAUGHTER WHO IS 18 YEARS OLD AND NOW HAS HER OWN VEHICLE WILL ALWAYS BE COMING BACK TO UNCLE EDS ON GULL ROAD IS SEBASTIAN. SEBASTIAN ALWAYS GREETS US WITH A SMILE AND IS VERY KNOWLEDGEABLE, PATIENT AND HELPFUL WHEN ANSWERING MY QUESTIONS. I AM CONFIDENT WHEN MY DAUGHTER COMES IN FOR AN OIL CHANGE AND OTHER SERVICES THAT SEBASTIAN WILL MAKE SURE SHE RECEIVES QUALITY SERVICE AND HONEST ANSWERS ABOUT THE MAINTENANCE OF HER VEHICLE. PAMELA & MIRANDA OBERMILLER

Gary – Kalamazoo, MI 5/26/2017 my oil change was way to expencive, an may look else were.

George – Richland, MI 5/25/2017 I like the work the guys do. Getting to know them well.

Richard – Kalamazoo, MI 5/25/2017 We brought our G6 in for a routine oil change and was given a half off another vehicle. So we brought in our jeep for an oil change to receive that.

Sooze – Augusta, MI 5/24/2017 I really enjoy going to the Uncle Eds a on gull road, service is always great and the crew is always happy and friendly

Maureen – Richland, MI 5/21/2017 Brandon is genuine, smart, fast, efficient, and friendly. Caleb and Jordan introduced themselves and were efficient, thorough, very thoughtful. I like that Brandon told me how my vehicle was doing, what he recommended... but he wasn't pushy. Very smart, excellent team. Your company hires the best! Great atmosphere.

Samantha – Parchment, MI 5/21/2017 Brandon was very professional and personable! Very happy with today's service. He made suggestions on what he would recommend, and then let us decide. Perfect balance for a salesman! Thank you so much!

Kristen – Kalamazoo, MI 5/18/2017 The guys on duty were helpful, friendly and very funny. Enjoyable experience. :)

Jacob – Coopersville, MI 5/17/2017 Fast and they don't bullshit you. They give you the information and let you make your own decisions rather than pestering you. Would definitely recommend.

Mary – Kalamazoo , MI 5/17/2017 Great service manager explained everything

Diana – Hickory Crnrs, MI 5/17/2017 No, they're doing just great!!

David – Richland, MI 5/17/2017 It is a Pleasure working with Sebastian and his team.

Jessica – Kalamazoo, MI 5/14/2017 Very polite and helpful.

Robert – Delton, MI 5/12/2017 staff was friendly and courtious.

Dan – Galesburg, MI 5/11/2017 None at this time

Mike – Kalamazoo, MI 5/10/2017 Great service no complaints

Alicia – Kalamazoo, MI 5/8/2017 Great service, manager Sebastian was very kind and helpful!

David – Richland, MI 5/6/2017 Thank you David and crew for the great service. You guys are Top Notch and above the rest See you next time!! Dave

George – Richland, MI 5/5/2017 I think the guys do a really good job and I like the communication!

Gary – Kalamazoo, MI 5/4/2017 Sebastian, who is the store manager, is a wonderful professional and runs a very efficient and customer-based store. He is a very friendly and is always ready to give you his best! The staff is also outstanding! Please give them this feedback....they are a credit to your corporation!

Michelle Kirk – Kalamazoo, MI 5/1/2017 None at this time

Jennifer – Kalamazoo, MI 5/1/2017 I liked that they knew me (well, maybe my car) as soon as I drove in.

Michael – Kalamazoo, MI 4/27/2017 Sebastian was very professional and provided great service.

Lori – Richland, MI 4/25/2017 Not enough techs to perform the service fast

Renee – Augusta, MI 4/25/2017 Staff at this location are always professional and friendly. They are very fast and make a quick oil change convenient.

Mike – Galesburg, MI 4/25/2017 Good email coupon and rewards money.

Carmel – Plainwell, MI 4/22/2017 Trust these guys and don't notice a high turnover of employees. I like that.

Anthony – Richland, MI 4/15/2017 I was a little embarrassed to go in there after realizing I was way overdue on my oil change...my sticker in my window said I was due for an oil change in August of 2016. I don't know how my car didn't blow up. The guys could tell it had been a while but they weren't rude or condescending about that all. Brandon recommended an engine cleaner because of how long the same oil was running through the system. I had kind of neglected my car and didn't even realize it. The entire team was amazing, they replaced two bulbs I had burnt out, changed my 11 month old oil, ran a cleaner through the engine and made some recommendations on what would benefit my car. I will definitely be back to see the team when I need services in the future.

Chris – Kalamazoo, MI 4/15/2017 Great service.

Kirsten – Kalamazoo, MI 4/14/2017 I was reminded to get my oil changed today by seeing some attendants at a different Uncle Ed's on Sprinkle Road standing outside their shop and waving - but I went to this Uncle Ed's when I had tsaw me later because it is my "home base" Uncle Ed's and they always give awesome service. So, FYI that it worked to do that kind of "advertising." As always, Sebastian, Brandon, and their crew were cheerful, friendly, thorough, and professional. They were calling out the procedures as they did them and keeping me informed of what was going on. Thanks to Foster, Jesus, and Sebastian for wrestling with my skid plate - I know it's not the most fun to work with!

Percy – Kalamazoo, MI 4/13/2017 Service was awesome!

ZAINABA – Kalamazoo, MI 4/13/2017 Great service

Linda – Richland, MI 4/13/2017 I had different people assisting me this time and I was very satisfied last time and wanted to let you know I appreciate the people you hire. David and Brandon were very personable and Jordan did an excellent and timely service on my car. I truly enjoy visiting Uncle Ed's at this location (wish you had a location in Plainwell, MI as well). Your employees are great!

Michelle – Hastings, MI 4/12/2017 Was very impressed with how personable everyone was - the manager and assistant manager were both very professional and friendly. As a business, you definitely have a solid strategy of first and foremost providing customer-centric, transparent service while also providing many additional services/products that are both helpful and a great up sell strategy. I'll be back!

Joshua – Galesburg, MI 4/4/2017 Was a nice visit very friendly

Josh – Portage, MI 3/31/2017 You guys did excellent. I will be coming back next time thank you very much.

Fred – Augusta, MI 3/31/2017 Sometimes the high pressure sales gets old

Tabitha – Richland, MI 3/29/2017 I really enjoy the senior shift who takes care of my oil changes whenever I am there. He keeps me returning as a loyal customer. Very knowledgeable and friendly.

Jeff – Richland, MI 3/27/2017 Sebastian ROCKS!! Great service, professional advice and good attitude.

Jacqueline – Richland, MI 3/25/2017 Emergency indicators came on following a complicated service at my dealership, that Uncle Ed's doesn't do. I really trust this Uncle Ed's location, and the manager Sebastian. I came here to get an opinion that I trust. He checked my car over, looking for serious things, things that might have broken or loosened, fluid levels, etc. He used a hand held electronic diagnostic machine to find out the ERROR codes. I believe he figured out the problem, and explained it to me. He also found a problem with the sheet of details & billing from the dealership. I am now prepared & educated to return to the dealership. I REALLY TRUST THIS Uncle Ed's and appreciate the quality of your staff!!! Thank you Sebastian.

Bob – Richland, MI 3/22/2017 Great service last visit!

Lisa – Kalamazoo, MI 3/20/2017 Very Awesome Service ! Very Friendly Guy's !

Christina – Richland, MI 3/19/2017 Always wonderful!

Dale – Kalamazoo, MI 3/18/2017 Great service and team!!!!

Trish – Galesburg, MI 3/16/2017 Close and friendly

Karleen – Augusta, MI 3/14/2017 The guys at this store are always friendly. I always look forward to getting my oil changed. lol Sebastian is always a pleasure to work with.

Gary – Richland, MI 3/11/2017 Expensive

Gary – Richland, MI 3/11/2017 Seems expensive

Carmesha – Kalamazoo, MI 3/10/2017 Everything was great

Meagan – Kalamazoo, MI 3/10/2017 Everyone was very kind and provided great service!

Holly – Kalamazoo, MI 3/10/2017 Always great consistent staff

Brandy – Plainwell, MI 3/10/2017 Great service! Sebastian is wonderful!

Linda – Galesburg, MI 3/9/2017 No feedback

Jacqueline – Richland, MI 3/7/2017 This is my favorite car service location for many years. They have kept all of our cars going for over expected milage. Today's service was also super and very professional. Gerome B. and Sebastian did a fantastic job and found problems that I was unaware of....and fixed it! THANKS !!!!

Natasha – Kalamazoo, MI 3/7/2017 Foster was a great technology.Sebastian was a great manager they both made my day.

Jane – Richland, MI 3/6/2017 The continued elite service that this location performs is amazing! Sebastian and his coworkers are always polite, thorough and fast. Thank you for keeping a well run garage so close to home!!

Sherie – Kalamazoo, MI 3/4/2017 For whatever reason, there was no record of mine having prepaid for this oil change. I paid for the service, thinking I must have been mistaken. Today, I received a reminder email encouraging me to use my prepaid oil change. I will hang on to this email for my next visit (I've printed it out and will put it in my car!).

Charles – Mattawan, MI 3/2/2017 Great service

Elizabeth – Kalamazoo, MI 2/28/2017 Thank you!

Delia – Kalamazoo, MI 2/28/2017 Gerome and Sebastian are always a great team always have a friendly smile and a positive attitude whenever I visit. Those two and their positive attitude are the reason I go to Uncle Ed's before any other place.

Camille – Whitehall, MI 2/24/2017 I've never seen such a well working group of people when getting an oil change. Fast and friendly!

Krystle – Kalamazoo, MI 2/23/2017 I love coming to Uncle Ed's to get my oil changed. Employees are always fast friendly and professional.

Kwameh – Kalamazoo, MI 2/22/2017 The manager was very courteous and attentive.

David – Plainwell, MI 2/21/2017 Everyone working there is happy (and smiles). Happy employees want to be where they work and do a good job. Thank you Sebastian, Gerome and Foster! Sebastian has the right culture...keep it up!

Jennifer – Kalamazoo, MI 2/18/2017 Great service at this location

Fred – Kalamazoo, MI 2/18/2017 The crew did an excellent job of servicing my vehicle. I think it runs better after the service. They readjusted my tire pressure and the ride is smoother.

Nichole – Galesburg, MI 2/18/2017 Dominic and sabastion were wonderful. I explained my fear with coming to uncle Ed's again after another store had caused expensive damage to my husband's car a couple years ago and they apologized and thanked me for giving them another shot and guaranteed that won't happen. they took care of me and my mother's car fast and did a wonderful Job. I will continue to take my car's to the gull rd uncle Ed's.

Jessie – Chicago, MI 2/18/2017 Great service from the staff

Michael – Kalamazoo, MI 2/15/2017 Very Satisfied

Holly – Kalamazoo, MI 2/15/2017 The service is always friendly and professional. The manager is always smiling, helpful and kind to the staff as well.

Shalaya – Kalamazoo, MI 2/6/2017 Great service

Paul – Kalamazoo, MI 2/2/2017 Always great service and reliability.

Maisey – Middleville, MI 2/2/2017 Non-applicable

Ashley – Kalamazoo, MI 2/2/2017 Good service and nice people

Eleanor – Kalamazoo, MI 1/30/2017 Sebastian and the guys at Uncle Ed's always take good care of my vehicle, whether I'm in for an oil change or just concerned about something. They all make sure all of my questions are answered to the best of their ability. I have tried other oil shops but no comparison to the service I receive at Uncle Ed's. Thanks guys and I'll see you soon. Eleanor Carvers

Deborah Jean – Parchment, MI 1/30/2017 NO COMMENT

Helen – Kalamazoo, MI 1/29/2017 Thanks for the quick help.

Tobias – Kalamazoo, MI 1/28/2017 Sebastian and his team are great and exceed my expectations!

Lucas – Kalamazoo, MI 1/26/2017 Sebastian and Gerome where great

Bethany – Kalamazoo, MI 1/25/2017 David is always friendly and remembers me whenever I come into have something done with my van. Andrew was also amazing and cleared out the dead leaves and twigs from under the hood of my van while we were waiting for the engine cleaning to "process".

Linda – Kalamazoo, MI 1/25/2017 Good service

Bob – Richland, MI 1/25/2017 Dominic and Jordan both did an outstanding job today.

Tom – Mattawan, MI 1/23/2017 I always get great service and the staff seems knowledgeable and courteous.

Mason – Kalamazoo, MI 1/23/2017 Sebastian is amazing! Always consistent with his attitude and welcoming smile! I'm not a car guy, but I always leave feeing more confident and knowledgeable about my car. I only have positive and nice things to say about the staff!

Molly – Kalamazoo, MI 1/21/2017 My dad was with me about his time, all the technicians remember him and the cars he brings in. My experience has also been consistently good.

Holly – Kalamazoo, MI 1/18/2017 No extra comments great service

Nicki – Parchment, MI 1/18/2017 Sebastian was friendly, knowledgeable, efficient and professional while facilitating an oil change. I was in a hurry and already behind schedule....the store worked as a team to get me on my way quickly without compromising service. It is hard as a woman to feel comfortable with repairs and/or routine service/maintenance, so I appreciate their honesty.

Steve – Kalamazoo, MI 1/16/2017 Great service. Great people. Disappointed u went away from Mobile 1. Also I'm retired and have been going to for years but U may be getting too Pricy for me!!

Linda – Richland, MI 1/16/2017 I had filled this out and my computer shut down -- don't know if you received my first comments or not. I feel that you have a great leader in Sabastian and his team is also what makes this location such a nice place to get my oil changed. They are all very professional and have a good sense of humor! I liked that Dennis had written them a note of congratulations! They are proud of that and it was on display. I have been using Uncle Ed's services for several years (sometimes at other locations) and always appreciate the service offered.

David W – Kalamazoo, MI 1/9/2017 The staff was very helpful and worked well as a unit. Give 'em a raise

John – Plainwell, MI 1/6/2017 Team is great

Arius – Kalamazoo, MI 1/6/2017 Great job!

Precious – Kalamazoo, MI 1/6/2017 very helpful and very awesome guys

David – Richland, MI 1/4/2017 Dom did a great job. Service was so fast today that i didnt realize it when they finished... Wow. Thanks!

Clanita – Plainwell, MI 1/3/2017 Sebastine and his crew was so helpful explaining what I will need on my next visit.alway polite and very respectable.Race F. Very kind and Gerome B.did my check and window. Even when I left I had a problem with one of my wiper blades and I brought it right back and they didn't hesitate to help me now that's service

Steven – Kalamazoo, MI 12/30/2016 None today.

Mike – Kalamazoo, MI 12/30/2016 Everyone you meet deserves to be greeted with a smile, and that takes place every time I have visited Uncle Ed's.

Jeff – Richland, MI 12/29/2016 A little pricey. Seems like $100+ for an oil change is about $50 to much. I'll be back but also will be checking out some less expensive alternatives. I'm hearing Wal*Mart (across the street) does a great job for 1/2 the price.

Pam – Plainwell , MI 12/26/2016 All the young men were so friendly and helpful! Service was fast. The manger even double checked the air in my tires to make sure they maintained and were not continuing to leak. I fell good every time i leave your business.

David & Carol – Richland, MI 12/23/2016 none.....

Carrie – Kalamazoo, MI 12/21/2016 Very friendly and fast service. We always take all of our vehicles to Uncle Ed's.

Diana – Hickory Crnrs, MI 12/20/2016 Sebastian and Andrew were fantastic ! Very very nice and not pushy with products. It was a very good experience. Will go there again for sure!

Rich – Traverse City, MI 12/19/2016 Staff was engaged and working diligently. Good job.

Rufus Cornelius – Battle Creek, MI 12/16/2016 Sebastian, Race and Andrew were courteous, professional and conscientious. Great team!

George – Richland, MI 12/15/2016 I've been coming to this store for a few years now. I like knowing all the guys and them knowing my truck and that I take very good care of it. Thanks

Amy – Portage, MI 12/15/2016 Good Service

Mike – Kalamazoo, MI 12/14/2016 The service was great but the constant upselling is ridiculous. That is one reason I stopped coming to Uncle Ed's a number of years ago.

Bob – Richland, MI 12/11/2016 Maybe add a cup of coffee and classic rock during my next visit. Other than that, you guys do an excellent job!

Cindy – Richland, MI 12/11/2016 No problems with service

Patricia – Richland, MI 12/10/2016 I was totally pleased with my visit.

Colin – Kalamazoo, MI 12/10/2016 It was the best service

Jane – Richland, MI 12/9/2016 The crew today was top notch!! First snow warnings and very busy but they were getting people in and out very fast! Sebastian and friends are a great group of service men!! Thank You!!

Maria – Richland, MI 12/9/2016 I wish you offered tire rotation, then I would come for every oil change.

Angela – Plainwell, MI 12/8/2016 None. N/A

Mike – Galesburg, MI 12/6/2016 Manager was very good

Sherie – Kalamazoo, MI 12/5/2016 This is one of your top locations. I am always very pleased with the services I receive.

Robert – Kalamazoo, MI 12/5/2016 Keep up the fantastic work!

Marjie & Brian – Richland, MI 12/1/2016 These guys are great! (Sebastian B, Dave, Andrew & Sean D)Always a pleasure to do business with them. Very friendly and do their job well. How about a Christmas BONUS for them!

Joseph – Kalamazoo, MI 11/29/2016 the entire staff was very friendly, knowledgeable, and helpful.

Steve – Kalamazoo, MI 11/26/2016 I have none

Kristen – Kalamazoo, MI 11/19/2016 Easy and quick. Thank you!

Al – Parchment, MI 11/17/2016 Technician found backup light nonfunctional and offered to replace it. After taking the light apart, he discovered the bulb and socket was out of the holder, it only needed to be reinstalled to make it work. He did not charge for this work, any other service station would have charged for the work. I will be back again.

Karen – Galesburg, MI 11/17/2016 Great service

Sharon – Richland, MI 11/16/2016 Like how quick the technicians are.

Sonya – Kalamazoo, MI 11/16/2016 Great service by Sebastian and Dominic! So helpful...not pushy. Thanks!

Shari – Galesburg, MI 11/14/2016 Sebastian and Race were fabulous. Everyone was so nice and the service was fast and accurate

Anthony – Allen Park, MI 11/6/2016 Very complete and great service

Jovan – Kalamazoo, MI 11/5/2016 Nothing to add.

Heather – Kalamazoo, MI 11/3/2016 Great service as always at this location!

Kyle – Kalamazoo, MI 11/3/2016 Thank you!

Justin – Decatur, MI 10/28/2016 Satisfied overall!

Linda – Richland, MI 10/28/2016 Actually, there were many reasons I came back to this location. Sebastian is a fantastic manager -- in fact, all employees are caring and friendly. I love that I can go to this location where they are serious when necessary, informative always, and fun to joke with . . . I feel like family!! I also like that I can prepay and am notified by Uncle Ed's when it is time to go for my next oil change. Uncle Ed's is a fantastic place for service and friendliness.

Carol – Parchment, MI 10/27/2016 F Ffdffff

Bob – Richland, MI 10/26/2016 The team is always friendly and glad to see me. I really appreciate their professionalism.

Miriam – Kalamazoo, MI 10/25/2016 I love the service and convince. Your staff was very friendly and energetic. It was nice that they told me what my car needs but I did not love all the upselling. I was constantly saying no and it just didn't feel so good. Otherwise, fenomenal experience.

Eric – Richland, MI 10/22/2016 Great job

Brent Lauren – Galesburg, MI 10/22/2016 Great service

Andreana – Kalamazoo, MI 10/20/2016 The technicians were very friendly knowledgeable. This was the best oil change experience I have ever received.

Sandra & Dean – Richland, MI 10/13/2016 I think i am done with Uncle Ed. I go there because I live close by and there is never a wait to get in without an appointment. But as I have told you before the constant scripted up-selling is annoying. The unending and relentless explanation of every little thing they are doing is annoying. Having to refuse 16 things when all i want is an oil change and a filter is exhausting. And at $130 for an oil change and filter i don't think i am saving anything over going to the Cadillac dealership and relaxing with a cup of coffee in their lounge while they quietly change the oil. Also the yelling has gotten louder. Yeah, I think I am done with you guys. djc

Michal – Kalamazoo, MI 10/12/2016 Very professional and friendly service. I have always had a great experience here. Sebastian, Dominic, and Race were all extremely proficient and friendly. Excellent service.

David – Kalamazoo, MI 10/12/2016 Very knowledgeable staff!

Joshua – Delton, MI 10/11/2016 Sebastian is always here ever time I come in for an oil change. He is very friendly, professional, and knowledgeable.

Kelly – Plainwell, MI 10/11/2016 Gave my dog treats thank you!

Tony – Kalamazoo, MI 10/8/2016 none today

Hollie – Kalamazoo, MI 10/8/2016 The asst manager was so nice and friendly !!!!!

Tj – Kalamazoo, MI 10/8/2016 Thank you!

Dave – Richland, MI 10/6/2016 Maxwell was very professional and courteous Great Service !! Dave, Richland

Kim – Richland, MI 10/6/2016 I appreciate the kindness and respect shown by the staff at this location. My 1999 Mercury Sable continues to run well thanks to your maintenance.

Brent Lauren – Galesburg, MI 10/4/2016 The actual service was not the problem. I received an email with rewards and they had technical difficulties getting the rewards to register that caused my time there to be much longer than it should have been.

Michelle Kirk – Kalamazoo, MI 10/4/2016 Great guys, always upbeat and friendly. Thanks

Katie – Kalamazoo, MI 10/4/2016 Love going to Uncle Ed's. They are always friendly and very helpful!

Shannon – Kalamazoo, MI 10/3/2016 Everything was perfect.

Nancy – Portage, MI 10/3/2016 What a helpful and friendly staff. Since I worked in sales I was impressed with the helpful no pressure information on products and services.

Deborah Jean – Parchment, MI 9/30/2016 always use them because they take great care of car maintenance

Samantha – Kalamazoo, MI 9/27/2016 Not the cheapest option for an oil change but for me the most quick and convenient. Plus, the guys here are always seem genuinely happy and friendly.

Tim – Galesburg, MI 9/27/2016 These guys rock. Very friendly

Deb – Kalamazoo, MI 9/24/2016 I have no comments. It was a good experience. It's stupid to force someone to write something just to complete a survey when they have nothing significant to add.

Tony – Kalamazoo, MI 9/20/2016 Sebastian and all the technicians were AWESOME AND COURTEOUS

Scott – Kalamazoo, MI 9/19/2016 No comments

Judy & Jeff – Kalamazoo, MI 9/12/2016 Please send coupons

Linda – Plainwell, MI 9/7/2016 Very fast

Danielle – Kalamazoo, MI 9/6/2016 Great job!

Jacqueline – Richland, MI 9/6/2016 I was impressed that Sebastian was attentive to the details and found something that needed repairing that I was not used to having checked. He did the service, even though he could have just left it to another visit.

Jacqueline – Richland, MI 9/6/2016 Sebastian did an awesome job. He was very thorough and even discovered a problem that could have left me stranded. I did all the work he suggested after he explained each thing. Very professional work!

Frankie – Kalamazoo, MI 9/3/2016 Great job

Marjie & Brian – Richland, MI 9/2/2016 I depend on Uncle Ed's to do my oil changes.

Jalissa – Kalamazoo, MI 9/2/2016 I guess I misunderstood what the assistant manager was saying because I came out of pocket more than I expected. I thought I was spending around 50 bucks for 2 services and it was almost 100.

Linda – Kalamazoo, MI 9/2/2016 Service was great!

Paul – Richland, MI 8/30/2016 The technician (Maxwell) dropped a wrench into the engine compartment damaging the right-front airbag sensor. When asked by the Manager to restart the vehicle, the warning light manifested. I brought it to the attention of the Manager on Duty, who brushed me off. I am now faced with a $230 repair bill. I guess I won't trouble Uncle Ed's with my business in the future.

Rick – Kalamazoo, MI 8/27/2016 Always have great service here....

Todd – Galesburg, MI 8/27/2016 Prices keep going up but service is good

Lashica – Kalamazoo, MI 8/27/2016 I think you guys should have a tire tech and small inventory of common size tires.

Helen – Kalamazoo, MI 8/26/2016 Good try on the upsell!

Melissa – Galesburg, MI 8/24/2016 Once again, a technician BROKE something on my vehicle. While replacing the air filter, he broke 2 bolts off the cover. One was sheared completely in half and will require more work than just replacement. They did not have any bolts to replace them and I was told if I purchased them somewhere I could come back and they would put them on. This is not the first time technicians have broken items. On other visits, the glove compartment bolt/hinge was broken on one side while they were replacing the cabin filter. When they replaced one of the license plate lights, they broke the entire casing that the lights fit in. I had to order the part from the dealer and replace it. They did not even mention what had happened. I drove home and discovered the damage while unloading my car. We plan on purchasing a new vehicle in the next few months and I don't trust your technicians anymore to bring my new vehicle in for oil changes or anything else.

Lashica – Kalamazoo, MI 8/23/2016 Great service on gull road the rest of the stores need to take notes.

Scott – Plainwell, MI 8/13/2016 Never is all my years. I will go back to changing myself!

Mark – Kalamazoo, MI 8/10/2016 Best service I've had at any auto service place ever - Kudos!

Kimberly – Nazareth, MI 8/9/2016 Great Service

Andrew – Richland, MI 8/8/2016 the sense of urgency and agency has been in decline for several years now, and I think that contributes to slower service times. Better teamwork and time management would get the turnaround times down. Too much idle sitting with no tech working on my vehicle sometimes leads to customer impatience. Service businesses are tough, but overall, Sebastian and crew do a fine job. Just needs tweaking.

Kelsey – Kalamazoo, MI 8/3/2016 Sebastian was extremely professional and always kept me updated on what they were working on so I felt included in the interaction . He also was friendly the entire time and made it well worth coming back due to his experience of customer service . Great job gents ! My car purs like a kitten now

Deborah – Kalamazoo, MI 8/3/2016 It was ok.

Dee – Richland, MI 8/3/2016 The workers were professional & informative! Friendly

Harvey – Kalamazoo, MI 8/1/2016 very good service

Michael – Augusta , MI 7/31/2016 Please stop with all the extras. If I come in for an oil change that's all I want

Jack & Noreen – Kalamazoo, MI 7/30/2016 No comment

Rick – Kalamazoo, MI 7/29/2016 Always do a great job...

Michelle – Galesburg, MI 7/29/2016 This was my first visit ever to Uncle Ed's. I was impressed with how friendly the employees were. They made me feel at ease and explained everything that they were going to do before they did it. Sebastian even helped me figure out how I could change my speedometer to the metric system because I will be vacationing in Canada.

Kim – Kalamazoo, MI 7/28/2016 Love the coupns n deals

Wendy – Kalamazoo, MI 7/27/2016 Extremely Professional

Carole – Richland, MI 7/26/2016 Just extremely efficient, friendly staff at this particular Uncle Ed's. They get things done!

Linda – Richland, MI 7/21/2016 Just want to comment that I like all of the young people servicing my car. All of my visits have been great. And, since I am a cheapskate, I am so happy you offer the "prepaid" advantage.

Anthony – Richland, MI 7/21/2016 $90+ for an oil change on a 2012 Honda Civic is FAR TOO much to pay for a 15 minute service. Also, even though I clearly indicated I was not able to pay for additional services, the representative kept asking me to complete additional services. I politely declined stating "I cannot afford at this time." Even got charged $7 because I had a skid plate! I will call around and get my oil changed somewhere else for my next service.

Cindy – Richland, MI 7/17/2016 No problems with visit

Staci – Kalamazoo, MI 7/16/2016 after they checked my Battery and power steering my jeep stalled out 3 times on the road. has NEVER EVER EVER done that. had to go out of town or would have went back. stalled out once while out of town when Turing steering wheel. !!! very dissatisfied and will be returning so they can look at fix it!

Joseph – Lansing, MI 7/15/2016 Always a complete and pleasant experience!

Ashly – Kalamazoo, MI 7/14/2016 Employees were very nice and helpful.

Rodney – Kalamazoo, MI 7/13/2016 Only reason for the "somewhat satisfied" was lack of options for windshield wipers. Got new wipers from UE 6 months ago. Work great for rain but horrible for snow/ice on my vehicle. Would have tried a different brand/design if available. Everything else (staff, service, time) was great as usual.

Heather – Kalamazoo, MI 7/13/2016 I was first in line waiting for an empty bay. I waiting in my car for 25 minutes before they even got me in. It was at 2:30pm on a Wednesday. I would have been more understanding had it been at or after 5pm or on a weekend. They had a guy come do a safety check while I waited outside for an open bay, then he tried to do it again after I finally got in. I had to plead with them not to bother checking tires/ air filter because I was already 30 minutes into the visit as it was and they hadn't even talked to me about an oil change yet. It was an agonizing 53 minutes to get a simple oil change. I could have done it myself in my driveway in less than 15 minutes. The staff was friendly. I'm pretty sure the guy that tried to do the inspection twice was new. I did take that into account. Even though he called me sir ( I am a ma'am) and still took apart my air filter after I asked them not to because I was just ready to have oil put in and be done. The guy that opened my door to check the tire setting ( even though I asked them not to for times sake) had a oil drenched rubber glove on that left a hand print inside my grey interior. He even tried to take my phone that had the coupon code on it with the same dirty glove! I politely asked him to take off or change his glove first. He did. Sighhhhhhh.....

Michael – Kalamazoo, MI 7/2/2016 Great service

Terri – Kalamazoo, MI 7/1/2016 Sebastian and his group are very efficient and friendly to work with

Carla – Kalamazoo, MI 6/29/2016 friendly staff

Don – Kalamazoo, MI 6/29/2016 Always fast and easy.

Gary – Kalamazoo, MI 6/25/2016 Excellent staff! Gerome was my car tech and Sebastian the manager; both did an outstanding job!!!!!

Lily – Kalamazoo, MI 6/25/2016 Excellent staff! Kudos to the staff. Sebastian was the supervisor during the time and did a great job!

Phillip – Richland, MI 6/24/2016 These techs are always polite and efficient.

Roger – Richland, MI 6/24/2016 VERY CONVENIENT TO HAVE A HEADLIGHT BULB REPLACED WHILE THERE AT A GREAT PRICE.

Michelle – Kalamazoo, MI 6/22/2016 Exceptional service from everyone involved, they went above and beyond my expectations.

Charles – Mattawan, MI 6/15/2016 Good work

Robert – Kalamazoo, MI 6/12/2016 Very good service

Anthony – Richland, MI 6/10/2016 All great

John – Plainwell, MI 6/9/2016 no further comments

Jacqueline – Richland , MI 6/8/2016 The staff at this location is very professional and friendly. I have been using this location for many years and with their service I have had many cars get over 100,000 miles, and the last got to 220,000 before I traded it for a newer van. Service and results bring me back.

Sherie – Kalamazoo, MI 6/6/2016 This store is my first choice for car care. They do a great job and make me feel like a valued customer.

Lashica – Kalamazoo, MI 6/3/2016 Teach your other locations in kalamazoo to be more professional and friendly.

Monty – Kalamazoo, MI 5/26/2016 Everyone was very friendly and helpful

Pierce – Kalamazoo, MI 5/23/2016 Always very respectful and nice. Never have any issues.

Edward – Vicksburg, MI 5/23/2016 First it took 40 minutes and only 2 techs working. The prices went up and the service sucked. Waited way to long for oil change. I thought it was 10 minutes but that didn't happen. My window was still dirty. My dip stick showed my oil was full when i pulled in yet the reciept said it was low. I really was not happy with the service considering I bring 2 vehicles there for my oil change. Hmmmmmm maybe not the next time.

Kim – Richland, MI 5/21/2016 Add changing spark plugs to your list of services

Kim – Kalamazoo, MI 5/16/2016 Convenient, friendly,needed oil change

Gene – Delton, MI 5/14/2016 What a good service crew

Rebecca – Kalamazoo, MI 5/14/2016 Always helpful and willing to take care of me

Dave – Richland, MI 5/13/2016 Sebastian and the crew there on gull road are fantastic. They do a great job. Very conscientious people. You can count on them to be thorough and professional.

Jerry – Waunakee, MI 5/13/2016 we live in Wisconsin and needed an oil change after 5 pm. your store offered the chance to have a late afternoon oil change. never having been here before, I was not impressed with the multiple "actors" doing whatever for reasons unknown to me. by the time I was told the price of your oils, it seemed too late to leave. i've never used synthetics before and now more than ever never will. your prices are double those of other oil change places. so from now on I'll be sure I don't need and oil change when we visit family in Mich.

Scott – Kalamazoo, MI 5/11/2016 Dominac was great and very friendly

Joseph – Lansing, MI 5/5/2016 Great job!

Justice – Kalamazoo, MI 5/5/2016 There were 4 technicians doing different things to my car and talking to me. I have never had this happen, it felt like no one knew what the other was doing, too many cooks in the kitchen!!

Jeff – Battle Creek, MI 5/3/2016 Service is more expensive than competition.

Melissa – Augusta, MI 5/3/2016 Not applicable

Ronald J. – Kalamazoo, MI 5/3/2016 Sebastian B, Mutakabbir did a great job!!

Shari – Galesburg, MI 5/2/2016 Everyone who helped me was fabulous.

Sylvia – Kalamazoo, MI 4/30/2016 Great customer service Sebastian, Tony, Kaleb C and Jamaal T.

Thalmus – Kalamazoo, MI 4/29/2016 Awesome job!

Jamar – Kalamazoo, MI 4/29/2016 Fast, and convenient great service everytime

Andrea – Kalamazoo, MI 4/28/2016 The people there were good. Not much else to say.

Mike – Richland, MI 4/27/2016 The manager and his staff are great

Brandon – Portage, MI 4/24/2016 Great and fast service.

Bruce – Richland, MI 4/20/2016 Like getting coupons

Shirley – Kalamazoo, MI 4/16/2016 I am always impressed with your staff. They are knowledgeable, conscientious and personable. This Gull Road branch runs a tight ship!

Rich – Chicago, MI 4/12/2016 Everyone did a great job!

Amber – Kalamazoo, MI 4/10/2016 Do not end the coupons

Sylvia – Kalamazoo, MI 4/9/2016 Excellent customer service

Jesse – Kalamazoo, MI 4/9/2016 Sebastian went above and beyond my expectations!!! Needs to be promoted quickly before somebody else finds him.

Marvin – Richland, MI 4/4/2016 I have been a Uncle Ed's costumer for many years in many locations in the Kalamazoo area.

Jeff – Parchment, MI 4/2/2016 This is a great bunch of gentlemen at this location they were above any service standerd ive evr seen in a quick lube sebastian b was very helpful and runs his team well..

Quenisha – Kalamazoo, MI 4/1/2016 The guys here are always very knowledgeable & provides fast & efficient service. I never go anywhere else except Gull Rd!

Joseph – Lansing, MI 3/31/2016 The service staff were knowledgable and seem very dependable.

Cassandra – Kalamazoo, MI 3/29/2016 The manager David H, Utility Tech Mutakabbir-Malik, and Lower tech Antonio H were very helpful, friendly, did our service super fast, and had awesome customer service!

Jessica – Kalamazoo, MI 3/25/2016 Service was fast, friendly and professional!

Jan – Kalamazoo, MI 3/25/2016 Great service

Amy – Augusta, MI 3/24/2016 Very friendly and professional staff - they actually made the experience enjoyable. Getting an oil change is usually incredibly boring; today was easy and fun. Thanks to the two gentlemen working this morning!

Mark – Kalamazoo, MI 3/24/2016 Sabastian and the team are always pleasant and efficient.

Brandy – Delton, MI 3/23/2016 Keep doing what your doing!

Dawn – Kalamazoo, MI 3/20/2016 Very polite and friendly service

John – Kalamazoo, MI 3/14/2016 Too much hard-sell for add-ons

Brian – Richland, MI 3/14/2016 Technicians worked efficiently and effective. Timely oil change.

Tom – Delton, MI 3/11/2016 I've been coming to this location since it was opened, always good service, thanks.

Kim – Kalamazoo, MI 3/11/2016 Service was great as always. I do wish there was less of a push to sell "upgrades" and additional services. I always feel pressured.

Cesar – Portage, MI 3/7/2016 I like turtle and uncle ed

Eric – Richland, MI 3/6/2016 Great job

Bruce – Wayland, MI 3/4/2016 great service

Bobbi – Kalamazoo, MI 3/4/2016 They were very helpful and knowledgeable.

Dana – Galesburg, MI 3/4/2016 Great visit

Cindi – Richland, MI 3/2/2016 The guys's (and girl) at Uncle Ed's are phenominal! I always enjoy my trips to their shop. The visit is always quick as all the guys are as efficient as possible. Everyone is extremely friendly, and it makes getting my oil changed enjoyable- not a hassle at all!

Krystal – Kalamazoo, MI 3/1/2016 Excellent customer service as always!! Dalton and Sebastion are rock stars!!

Tapricia – Richland, MI 3/1/2016 Manager was very informative and polite

Carole – Richland, MI 2/29/2016 I appreciate how quickly the service always is at the Gull Road location. Fast, friendly service...just what I need during my busy days...

Terri – Kalamazoo, MI 2/29/2016 Needed to add oil

Frances – Kalamazoo, MI 2/27/2016 Great job

Joann & Lester – Kalamazoo, MI 2/26/2016 I appreciate the professional and courteous attention from the managers and the crew. I didn't have the money this time to take care of other issues that are due at this time and was given a list in order of importance to consider the next time I stop in. That really helps with budgeting. Thank you.

Paul – Richland, MI 2/26/2016 My vehicle is a European import and it is difficult to find a nearby place to have it serviced. Uncle Eds had everything I needed in stock and ready to go. There was a bit of a hiccup with the oil filter, but the service manager was able to resolve it to my satisfaction.

Justice – Kalamazoo, MI 2/24/2016 None at this time

Scott – Kalamazoo, MI 2/24/2016 Good experience

Natalie And Jose – Richland, MI 2/23/2016 For the survey, the above question about what brought me back should be select all that apply.

Qualisqua – Kalamazoo, MI 2/22/2016 Great Service and Staff!!

Michael – Kalamazoo, MI 2/20/2016 Great service and a friendly professional staff

Cindy – Kalamazoo, MI 2/19/2016 Top notch service was given.

Linda – Richland, MI 2/16/2016 Your staff is very, very helpful -- Sebastian was especially helpful and kept me informed on all that was happening. Nick as well and Sean must have done a great job as all is working well. Sean was out of sight and I should mention a nice young lady started my service (just can't remember her name). When I mentioned salt still on the windshield she worked and worked to make certain it was absolutely clean -- very concerned employees. I've been to a few other locations and feel that your hiring techniques must be excellent.

Tom – Mattawan, MI 2/16/2016 The young lady who was my service technician was also the assistant manager I believe. She was very professional and knowledgeable. I would recommend this location to my family members and friends. I always have had great service there in the past as well and I can get my oil changed on my lunch break.

Gary – Parchment, MI 2/14/2016 The gentlemen that serviced my vehicle were very professional.

Katelyn – Kalamazoo, MI 2/13/2016 Everyone was very friendly, I was bundled up because my heat had went out in my car and they offered to look at it and told me what I needed to do if it went out again. Couldn't be more thankful!

Mario – Oahtemo , MI 2/11/2016 Love uncle Ed Reco is really good at what he does really takes time to make sure the job is done right! Thanks!

Adaesha – Kalamazoo, MI 2/8/2016 Great Service

Katie – Kalamazoo, MI 2/6/2016 Good service always! Very helpful and friendly!

Terri – Kalamazoo, MI 2/5/2016 My Scion XB has a bad motor and will be replaced because of excess oil consumption. Had to have my oil topped off.

Lashica – Kalamazoo, MI 1/31/2016 The locations in kalamazoo on stadium and drake road the staff is just rude I will not ever visit those 2 locations again unless the staff change.

Susie – Kalamazoo, MI 1/30/2016 Very pleasant staff

Veronica – Richland, MI 1/28/2016 Love you guys...Love the convenience...Love the service...More than anything...Love the upbeat fun attitudes. But the constant upselling does get tiresome...

Mathew – Kalamazoo, MI 1/27/2016 Sebastian, Dave and the entire team at Uncle Eds on Gull Road are amazing! I always go there and sing their praises to everyone I talk to!

Terri – Kalamazoo, MI 1/22/2016 Great Service at this shop every visit:)

Jane – Richland, MI 1/19/2016 It is always a great experience stopping in and getting my oil changed or other top notch services! Sebastian and his crew are always courteous and helpful. Thanks for being there for my car always!!

Pam – Kal, MI 1/19/2016 Tim, Sebastion and Tyler were awesome

Christopher – Galesburg, MI 1/19/2016 As a former Uncle Ed's employee, I knew what to expect right away from this company. The service was very friendly and polite. It was pretty busy when I came in, (three cars in and one out back) so I knew that it was going to take more than 10 min, but I was alright with that as I knew I would be getting the service I wanted, and needed. Tyler and Sebastian introduced themselves right away with smiles. I did not indicate who I was until I was asked. I just wanted to come in and get a 10 minute oil change and go. I was asked if I used to work here and I stated that I did. As soon as I answered, it seemed like my service slowed down like I was no priority. A car came in on bay 3 and it was a "Speed Challenge" and I of course know what that means. That car came and left before my oil was even draining. Now, I'm not saying the service was bad or anything, it was actually very good. I even laughed a few times. All I'm saying is that a speedy oil change was all I wanted and I was in the building for about 30-40 minutes. Of course I'll be back in 3,000 to enjoy the great service! Maybe they just need a few "Shop Walks"!

Ladante – Kalamazoo, MI 1/11/2016 I appreciated Sebastian B and Bryan S for being so wonderful to me when I needed a top off service and two lights replaced. I always feel like I am a priority at this particular shop/store location.

Charles – Mattawan, MI 1/11/2016 Mm m mm

Payton – Richland, MI 1/11/2016 Would highly recommend

Pam – Kalamazoo, MI 1/11/2016 Sebastian the manager is great! Very friendly and helpful.

Marty – Comstock, MI 1/9/2016 You have a great crew and a very attentive manager. Keep up the good work.

Mark – Kalamazoo, MI 1/9/2016 i smell cookies

Anna – Kalamazoo, MI 1/8/2016 Price is $30 more then an oil change at Bell tire therefore I will not continue to use uncle Ed's

Jodi – Kalamazoo, MI 1/6/2016 Thank you!

Lysanne – Richland, MI 1/4/2016 Your staff is very friendly.

Kaylee – Kalamazoo, MI 1/2/2016 great service, friendly technicians, good advice. always fun to listen to them yelling and chanting out random parts, oils names, and service checks... entertainment at its finest. Sebastian was the manager I believe, was very informative. Another tech with a mustache (one who pops his gum) was very friendly as well.

Sarah – Richland, MI 12/31/2015 Great service!

Nathan – Richland, MI 12/28/2015 Store manager sebastian was a great guy

Kirk – Kalamazoo, MI 12/27/2015 Please understand that uncle ed's is 2x the cost of other oil change services. If I had the time I would probably go elsewhere. It is mainly the convenience that brings me back. The service is good but the price is over what I feel I should pay.

Mark – Kalamazoo, MI 12/26/2015 i smell cookies

Mark – Kalamazoo, MI 12/26/2015 Always a great experience - the crew is efficient and work well together - always feel welcomed and appreciated

Linda – Richland, MI 12/23/2015 Very thorough service, thank you.

Tobias – Kalamazoo, MI 12/23/2015 I had to remind the staff to check ALL of my lights. Otherwise, great service as usual.

Casey – Delton, MI 12/22/2015 Sebastion was extremely helpful and friendly.

Roni – Kalamazoo, MI 12/21/2015 Great service Great TEAM!!! I look forward to returning for the next service on my vehicle. Dom,thanks so much for your thorough explanations...

Tracy – W Bloomfield, MI 12/19/2015 Great service. Professional crew and clean facility.

Vivian – Kalamazoo, MI 12/19/2015 The crew worked well together

Nicole – Richland, MI 12/17/2015 My only feedback is that when I would indicate I didn't want to do a service (I only came in for my oil change) the manager said at least twice, "Well when it fits your budget, you can come back..." or something like that. I love Uncle Ed's and will certainly be back, but it is a bit offensive to assume that the only reason I'm not doing something is because of budget. I have certain services taken care of elsewhere, and budget is not the issue - rather preference. Just some food for thought :)

Becky – Parchment, MI 12/17/2015 Dom was my main contact throughout my visit. Hes a nice guy with a great smile. I've driven my 2004 Kia Optima since it was 44 miles old. Uncle Ed's has been with me the whole way, and have only great things to say about the guys who work at the Uncle Ed's Gull Road location in Kalamazoo MI.

Kim – Galesburg, MI 12/17/2015 Love all the guys at Uncle Eds. A great place full of smiles:)

Tasia – Kalamazoo, MI 12/15/2015 i smell cookies

Rodney – Kalamazoo, MI 12/12/2015 Friendly, professional service.

Ladante – Kalamazoo, MI 12/11/2015 Dominic, Tyler O, Nicholas R and Sebastian were all great and made me feel special as they all serviced my car or gave suggestions for better fuel efficiency.

Ben – Kalamazoo, MI 12/10/2015 Nothing i can think of

Michael – Kalamazoo, MI 12/8/2015 We love taking our vehicles to Uncle Eds on gull road in Kalamazoo Mi. The team is very professional and courteous the store manager Sebastian is the best. You have a great store manager on staff!! Way to go Uncle Eds you definitely have our business

Samantha – Detroit, MI 12/5/2015 I felt ripped off. The person who helped me Dom was aware that I wanted the cheapest oil change because I was low on money that day and he duped me into getting the synthetic change that cost much more and I felt tricked.

Casey – Kalamazoo, MI 12/5/2015 Waited 20mins to get in, and took another 20-/5mins for service. The 10 min change is a lie and false advertisement.

Susan – Marshall, MI 12/1/2015 I came in to have a headlight replaced on my 2012 Malibu. It was the first time that I had to have this work performed and found that it is a very complicated procedure. My front bumper had to be removed along with some internal parts and lots of nuts and bolts. Sebastian B, the manager was amazing! He was extremely knowledgeable, quick and efficient. His technicians Martin C and Tyler O were also great and the 3 of them made a fantastic team. I was in and out within 20 minutes, which I didn't think was possible. I felt completely confident that they returned my car back to it's original configuration and felt completely safe. I have been an Uncle Ed's customer for years, but these gentlemen really wowed me! I will make sure to let my friends and co-workers know how pleased I am with your service. Great job guys, I was extremely impressed with their performance!

Casey – Kalamazoo, MI 11/28/2015 Excellent service!!

Tony – Kalamazoo, MI 11/27/2015 Your crew went above & beyond to try and repair a broken power steering belt on my 2005 Dodge Neon. They were not successful through no fault of their own, and did not charge me for the labor or the belt they could not install. They were very professional as always and I'll continue to recommend them to everyone.

Andrew – Kalamazoo, MI 11/25/2015 All good, as usual.

Cliff – Richland, MI 11/24/2015 Sebastian and his team are always very friendly and knowledgeable. They're the reason I keep coming back to Uncle Ed's on Gull Rd.

Terri – Kalamazoo, MI 11/24/2015 always good service

David – Galesburg, MI 11/24/2015 Great service every visit.

Ashley – Kalamazoo, MI 11/22/2015 We ended up being there a total of 70 minutes and we were the only car in line. Originally they said it'd only be 12-15 before we were in and it ended up taking 35. Then once we were in it was horribly slow and they didn't do even the normal safety light checks and I had to ask what my oil level was at! Super disappointing.

Shirley – Kalamazoo, MI 11/22/2015 Every time I have visited this location, I have been extremely impressed with the professionalism of the men who work there. They are always efficient, knowledgeable, and courteous. Sebastian especially always goes out of his way to be helpful and make sure I am well taken care of.

William – Hickory Crnrs, MI 11/18/2015 Manager is outstanding. He'll be a great District Mgr. in due course. WCR

Gary – Kalamazoo, MI 11/18/2015 i learned a valuable lesson to day. I always take my truck to the cheapest place to change the oil! but my visit to day tells me that cheapest is't always the best service. thank you uncle eds for showing me the value of my buck!

Mason – Kalamazoo, MI 11/16/2015 All the employees were nice and outgoing. Great communication between everyone and the manager was a good leader. Will be visiting again soon

Judy – Hickory Crnrs, MI 11/15/2015 Replacement wiper blades

Cody – Kalamazoo, MI 11/12/2015 Sebastian said I was in for a treat, and he was right!Oil change and vehicle inspection were quick and thorough on my clunker of a car.It no longer clunks! These guys are awesome! Will totally reccommend!

Dementric – Kalamazoo, MI 11/9/2015 I had great service today, with very nice, and professional workers.

Rick – Kalamazoo, MI 11/6/2015 I don't do surveys but I'm doing this one only because these guys are sooooo good. They are trained to be very professional and everything was done very quickly. They did a great job of attempting to sell me additional services without being too "pushy." Just the right amount! I've been going there for years and I'll continue, mostly for the individuals and their attitude!!!! Thanks, Rick Herbert

Paul – Kalamazoo, MI 11/6/2015 work done just just fine

Hannah – Climax, MI 11/6/2015 The staff was precise and thorough. Very friendly while servicing the car.

Karin – Kalamazoo, MI 11/4/2015 Don waved me in and started my service. Sebastian B was the customer service advisor and manager on duty. Tyler O was my technician. All three were very friendly, helpful, and professional. Very satisfied with the service I received, and the courtesy I was shown.

Paul – Hickory Crnrs, MI 11/2/2015 All the guys are great!!! Sebastian was great going through everything in detail and checking over the entire vehicle. Dom worked his butt off and did a great job! It truely is like visting a group of your friends and knowing they have your best interest and safety in mind, because they care too! So awesome in today's world to see a business who's employee's take GREAT PRIDE in what they do! That is harder and harder to find.

Greg – Parchment, MI 11/2/2015 Always do a great job

Joe – Kalamazoo, MI 10/29/2015 Tyler Okay was my service professional today and was extremely professional during my visit! He walked me through everything he and the team at uncle eds were doing. He also made me laugh which brightened my day. Definitely will return!!

Jeff & Emily – Delton, MI 10/28/2015 Sebastian was very nice.

Kimberly – Kalamazoo, MI 10/22/2015 My favorite location in Kalamazoo;)

Fred – Kalamazoo, MI 10/22/2015 Gull road is the best, great service, awesome job people thanks

Fred – Kalamazoo, MI 10/17/2015 Guys on gull road are awesome!!

Gary – Kalamazoo, MI 10/17/2015 Don't have any !

Nicki – Parchment, MI 10/16/2015 Sebastian and techs were thorough, courteous, and helpful. I do not usually do these surveys, but they really did a good job and were friendly, not pushy. I used to go to the Portage location based on demographics and was satisfied, but the turnover was pretty regular. I am glad the location closest to my new home is going to work out well. :)

Dan – Kalamazoo, MI 10/14/2015 job done sufficient

Mary Kay – Kalamazoo, MI 10/14/2015 friendly service

Shari – Galesburg, MI 10/12/2015 Store manager Sebastian was fabulous. He is very personable and friendly and did everything in his power to make my visit enjoyable. He is a true asset to your company.

Alex – Kalamazoo, MI 10/10/2015 I had trouble with my car battery whole I was there and I'm so thankful they took care of it fast!I was so embarrassed about the trouble but they made me feel so comfortable.

Heather – Kalamazoo, MI 10/10/2015 This is normally the only uncle Ed's I've found not to pressure me into purchasing other services. My last visit, however, they did just that. The service also took twice as long as it should have. I came back today, however, because I have been using this uncle Ed's for over 5 years hoping that that was an isolated incident. Apparently it was. Today's service was the best I have ever had. The gentleman was courteous and professional. He informed me of services I should consider without pressuring me. My oil change was extremely fast. Overall, if I had my choice, he would be servicing all of my visits in the future.

Mathew – Kalamazoo, MI 10/3/2015 Sebastian, David and the team are always amazing!

Molly – Augusta, MI 10/2/2015 Sebastian,Martin C and Nicholas R were friendly and professional theade grtting an oil change pleasent!

Ginal – Kalamazoo, MI 9/30/2015 Very pleased with visit

Michael – Kalamazoo, MI 9/29/2015 Everyone was incredibly helpful and very friendly.

Kathy – Kalamazoo, MI 9/28/2015 I just hate that every time I use Uncle Ed's to get my oil changed that they try to sell me every service that is available. I only want an oil change!!! I appreciate them telling me that I may need certain things, but if I would have bought everything they tried to sell me, my bill would have been over $400 and I had already prepaid my oil change from the last time I was there! That is the reason I would not go back, even if it is convenient.

Jeano – Battle Creek, MI 9/26/2015 Uncle Ed's service have been excellent to me, and I have free oil changes with another company, but I just don't trust them. I learned from past experience that "when they say, your oil is change, check it to make sure." Uncle Ed's have been on point so far. Keep up the good work. Thanks and God Bless You!

Juan – Kalamazoo, MI 9/26/2015 great job

Bridgett – Kalamazoo, MI 9/26/2015 Great job with great personalities from the staff!

Christina – Richland, MI 9/25/2015 Always so positive and happy! I love getting service there. Sabastian, the store manager was very helpful and kind.

George – Richland, MI 9/24/2015 Service was good, but not up to the usual I have seen in the past. Seemed to have to many new employees scheduled at the same time. A lot of uncertainty and questioning going on. That can make you a little nervous. I think shorter employees should use a step stool to reach inside the vehicle instead of rubbing their belt buckles on the paint job. I have always liked the guys at this location and plan on returning.

Dana – Kalamazoo, MI 9/21/2015 Thank you for the friendly and speedy service during my oil change. Dave took the time to answer all my questions about my vehicle. I felt like everyone went the extra mile and provided excellent service. I'll definitely be back again. Keep up the great work.

Hailey – Richland, MI 9/20/2015 Employes were beyond awesome! So helpful!

Dan – Kalamazoo, MI 9/18/2015 satisfied with service

Frances – Kalamazoo, MI 9/17/2015 They did a great job.

Elana – Grandville, MI 9/17/2015 Te guys were extremely helpful in explaining what I needed. They were very personable and the service was excellent!! Will go back to this store in the future

Anthony – Kalamazoo, MI 9/17/2015 This store has awesome management that brings me back due to their great service

Tom – Parchment, MI 9/14/2015 Great service!

Marvin – Richland, MI 9/11/2015 Quick and easy in and out, close to home!

Courtney – Kalamazoo, MI 9/10/2015 I always get great service at Uncle Ed's. The employees always inform me of additional recommended maintenance which I appreciate, and they don't make me feel guilty when I turn it down from time to time.

Scott – Vicksburg, MI 9/9/2015 The store managers name was Sebastian, I am unsure of his last name. He was awesome, and did an amazing job. I can assure you, you would have been proud of his professionalism, hard work, and character. Along with the other gentleman who worked on my vehicle (blue polo, young, skinny, black hair, MSU fan). The gentleman who helped guide the vehicle out, although I am unsure if he worked on the vehicle or not ( he was also skinny, tall, brownish hair and wore a tan polo)was also top notch and 100% professional and was very friendly and left me feeling like my trip to Uncle Ed's was a great experience. YOU SHOULD BE VERY PROUD OF THE GROUP OF YOUNG MEN U HAd WORKING AT THE SHOP THAT DAY. Thank you all gentlemen.

Terri – Kalamazoo, MI 9/9/2015 always very helpful

David – Plainwell, MI 9/4/2015 Sebastian and his team are great. They always look like they are having fun at work. Sebastian also recognizes me, so it makes me feel welcomed. On a side note, my email has the plus symbol in it, so be sure your system fully supports it (it didn't pick up in this survey in the box below).

Cindy – Kalamazoo, MI 9/4/2015 Expensive

Harry & Julie – Kalamazoo, MI 9/2/2015 Always good service

Adam – Delton, MI 8/30/2015 Great service

Sharon – Richland, MI 8/27/2015 Service was great.

Kim – Kalamazoo, MI 8/26/2015 The only negative I can come up with is the price. I have a brand new vehicle and don't mind paying for the best products. However over one hundred dollars for an oil change is the reason I won't return.

Marty – Comstock, MI 8/24/2015 You have a excellent crew at the Gull Road location. They are thorough and professional.

Eric And Marian – Richland, MI 8/22/2015 Your welcome

Sarah – Delton, MI 8/22/2015 Everyone at Uncle Ed's is always so friendly that it really makes it a pleasure to get my oil changed here!

Dave – Galesburg, MI 8/21/2015 I'm interested in becoming an employee because of the structure on how things are handled. Great service so I am long time customer. Thank you.

Heather – Richland, MI 8/21/2015 It was great

Charles – Mattawan, MI 8/19/2015 Thank you

Nick – Richland, MI 8/18/2015 Told him I was in a hurry and they got me out in 10 minutes. Much appreciated.

Dave – Kalamazoo, MI 8/17/2015 I have been looking for a reliable place as I was very disappointed the last two visit's with the place I've been going to for the last several years. When I first pulled in to Uncle Ed's I explained my situation to Sebastian (Manager)& Chauncey (Technician) They took the time to listen and then explained what I could expect at Uncle Ed's. They were kind friendly and very informative and professional. They did everything that I expected should be done. As I told them both (If I was satisfied with their service I would return) I will return on my next oil change.

Jessica – Kalamazoo, MI 8/17/2015 Service was quick and friendly and on par with previous visits.

Jeremy – Kalamazoo, MI 8/16/2015 Sebastian and Austin provided excellent service! Couldn't be happier!! the service I got today will keep me coming back in the future. Thank you so much Sebastian and Austin!

Samantha – Kalamazoo, MI 8/15/2015 Great service like usual.

Kelly – Delton, MI 8/15/2015 Love the Gull Rd Store They are an amazing crew!

Dave – Augusta, MI 8/14/2015 Sebastian and his crew were unbelievably professional and accommodating! I needed my serpentine belt changed because my wife and I were leaving in the morning to pick up our kids from church camp. Unfortunately, they had never replaced a belt on a Honda Odyssey mini-van, before. So, this was a "learning experience," and the excelled! It took longer than planned, half an hour past closing, but they stayed, finished and were very good natured about it! I will definitely be back, and recommend that particular location to my friends!

Heather – Kalamazoo, MI 8/13/2015 Austin was so friendly and efficient - he is a great first impression. He then introduced me to Sebastian - who continued the great experience. He even up sold an expensive Engine Cleaning Service and an engine treatment. Your team functions well and there is a nice atmosphere created by this positive and energetic group. Now Arrin didn't interface with me during the service but I know he played a big role! He did come up and say goodbye which was very nice of him. So Sebastian, Austin, and Arrin - you guys rock. I'm glad I decided to come visit your team!

Ladante – Kalamazoo, MI 8/11/2015 Sebastian and Mitchell were both very helpful seeing as though I did come about 12 minutes before closing time for a full-service oil change. I ended up having two other services suggested by Sebastian done that were essential to the preservation of my engine. Thanks Sebastian for your great advice and care on this visit.

Jane – Richland, MI 8/11/2015 I always can rely on the team on Gull Road!! I was on my way to funeral and had an oil pressure issue and pulled right in and they got me back on the road in 12 minutes!! Then I had to come back later for a full oil change and they were very helpful to get me back on the road with my check engine light off and car running smooth!! Yay!! Thanks!!

Oksana & Greg – Richland, MI 8/11/2015 No problems and the experience was great.

Josh – Richland, MI 8/11/2015 The guys attitudes at this store is always awesome.

Gary – Richland, MI 8/10/2015 Too expensive without the coupons

Brian – Kalamazoo, MI 8/10/2015 Fantastic job!

Jenifer – Kalamazoo, MI 8/9/2015 The staff is always friendly and informative. They do not try to sell you items you don't need and are not pushy about you buying anything. I like taking my vehicles to Uncle Ed's.

Timothy – Kalamazoo, MI 8/9/2015 Awesome people there ... management was excellent!!

Jerry – Delton, MI 8/8/2015 The staff was great.

Jacob – Albuquerque, MI 8/7/2015 Way over-priced, almost $75 for an oil change? That is ridiculous, and I felt like I was being up-selled the entire time for things I didn't need. I should've left, but felt like I couldn't after you had popped the hood and been checking things out before you even established a price. I understand you all need to make a dollar, but hustling your customers isn't good business for anyone. I would never come back to this poor business establishment and would recommend someone to go anywhere but here. Change the way you do things.

Deon – Galesburg, MI 8/6/2015 Prices are a bit high for an oil change, I understand you pay for the convenience however 60 bucks for an oil change might be the cause of me not returning.

Tyler – Battle Creek, MI 8/6/2015 The guys at the gull rd location are awesome! They are very knowledgeable and friendly I totally recommend them to everyone

Tina – Kalamazoo, MI 8/4/2015 Great employees. Very professional and friendly.

Jon – Kalamazoo, MI 8/3/2015 Don't always try to tell me I need new washer blades, especially when I just bought some.

Noelle – Kalamazoo, MI 8/1/2015 Had to get a quick oil change somewhere! Uncle Eds was convenient and a great, friendly place! Will go back again!

Gary – Richland, MI 8/1/2015 Very expensive.

Linda – Galesburg, MI 8/1/2015 Very friendly service. Explained all procedures performed.

Matthew – Richland, MI 8/1/2015 great service as always

Oksana & Greg – Richland, MI 7/31/2015 No problems and thanks.

Ann – Kalamazoo, MI 7/31/2015 Great, friendly service

Rodney – Kalamazoo, MI 7/29/2015 It took a little longer this time....but not a problem. The shop was very, very busy and it looked like some new employee training was going on. That's always going to require a little extra time here and there.

Phillip – Richland, MI 7/25/2015 Excellant service from David, Sebastion,Tim, and Chauncy. THANKS guys

Dawn – Kalamazoo, MI 7/25/2015 Very impressed with how nice everyone was.

Edward – Kalamazoo, MI 7/24/2015 Uncle Ed's is becoming too expensive (even with multiple coupons) to be worth the convenience. Better oil and filters do not cost THAT much more at the store. Thinking about getting it serviced at the dealership for cheaper in the future.

Terri – Kalamazoo, MI 7/23/2015 good service as usual

Janet – Kalamazoo, MI 7/23/2015 GREAT STAFF

Marvin – Richland, MI 7/22/2015 Just keep on moving fast and stay informative.

Justin – Kalamazoo, MI 7/22/2015 Great service friendly knowledgeable staff

Nick – Kalamazoo, MI 7/21/2015 Tried to up-sell one every little thing

Tom – Augusta, MI 7/21/2015 Both employees were very friendly and helpful

Mallory – Pierson, MI 7/19/2015 Both the manager and the employee were very nice and accommodating. I didn't feel over pressured and appreciated all of their recommendations.

Lawrence – Kalamazoo, MI 7/18/2015 Sebastian B. was very professional, courteous, and helpful, along with all his crew. I had the transmission serviced and the tech who did that was obviously concerned about getting the job done right and even took a little more time to ensure parts were reinstalled correctly. I would recommend Uncle Ed's to anyone.

John – Plainwell, MI 7/17/2015 Sabastion and his team does a terrific job. They are thorough and quick. Very personable.

Shay – Galesburg, MI 7/17/2015 Great service

Margaret – Sebewaing, MI 7/15/2015 The service was great! They took extra time to explain the oil filter issue for my vehicle. My vehicle was built part way through the year, and the oil filter was changed during this time. Thank you for all you did to help me.

Danny – Delton, MI 7/14/2015 I know you have to push for sales, but sometimes it gets exhausting listening to it all. But he service is and was great!

Patrick – Kalamazoo, MI 7/13/2015 I own two cars, two cars that I really value. I go to Uncle Eds on Gull Road everytime I need an oil change. They know me, they know my cars, they care about the job and want me in there. If I wanted to cut costs I'd go to Walmart where they'd rather me not be there. I choose the Gull Road location of Uncle Eds because they are professionals who value me being a customer.

David – Kalamazoo, MI 7/11/2015 Easy to use

Andrew – Kalamazoo, MI 7/8/2015 David is always my favorite.

Jeff – Battle Creek, MI 7/8/2015 Not a great value

Erin – Kalamazoo, MI 7/6/2015 Service is always great at Uncle Ed's... Very friendly, competent technicians. My husband and I only bring our cars to Uncle Ed's for oil changes. The only thing that is frustrating is the time it takes; the sign advertises a 10 minute oil change and I have never had an oil change that took less than 30 minutes (from when they start on my car, not including the time waiting for a bay to open). This would typically not be a problem, but now we have a baby and when it's hot and we are just sitting still in the car, it's hard to be sitting there for so long. I try to get my errands done on my day off work when I am home with our son. If oil changes will take more than 10 minutes then maybe the marketing of 10 minute oil changes should be changed. We love Uncle Ed's and will continue to come back, but I just wish it was faster service or not advertised to be10 minutes.

Victoria – Kalamazoo, MI 7/6/2015 The guys at Uncle Ed's on Gull Rd. are awesome. I always come back bc their service is impeccable, the guys (Sebastian and Tim this time) are super friendly, helpful, knowledgeable, and just provide all around fantastic service. This will probably be our last visit to Uncle Ed's for while (sadly) because we are moving to Fl and I'll really miss getting oil changes there. Even though the service at every Uncle Ed's is great, the guys at 1105 are really what make such a typically tedious and annoying aspect of car care truly an enjoyable experience. They always go the extra mile, and really help a girl who doesn't know anything about cars out. I can't speak highly enough of that store or the people there, Sebastian is really an ace. You really feel like a valuable customer, and person in general, when you go there and that's why ill be sad to not Uncle Ed's when we move and why it'll be only go to when we hit MI again. Thanks guys, you've been awesome, Victoria M.

Patrick – Kalamazoo, MI 7/6/2015 I go to Uncle Eds on Gull Road for a few reasons. Among the top reasons are they know me and remember me, they are happy and engaging to chit chat with while the oil change in happening and they always work very hard to get me out of there in a timely manner.

Jessica – Kalamazoo, MI 7/3/2015 Fast and friendly as usual

Remmon – Kalamazoo, MI 7/3/2015 The service was good

Michelle Kirk – Kalamazoo, MI 7/2/2015 No comment required

Troy – Galesburg, MI 7/1/2015 Was busy due to holiday traffic

Phillip – Richland, MI 6/29/2015 The manager Sebastion and the guys did a great job as usual. Sebastions boss David also introduced himself. I am always happy with the service received at this shop.

Michelle – Kalamazoo, MI 6/29/2015 Awesome service, i will always come back because i know my car is well taken care of.

Tracie – Augusta, MI 6/25/2015 Great service, they always entertain me with their friendliness and ability to keep their job fun! Tom was especially friendly and helpful. I would request him if I could next time I go!

Melissa – Kalamazoo, MI 6/25/2015 None none none

Mark – Kalamazoo, MI 6/23/2015 very satisfied with the service and especially the personnel

Christina – Galesburg, MI 6/23/2015 Thought the oil change would cost 80.00 for this car. Ended up being 150.00 just for the oil change.. I think that is a little high. The authorized BMW dealer will do it for less, and use all BMW products.

Terri – Kalamazoo, MI 6/22/2015 Always get very good service

Gustav – Richland, MI 6/20/2015 I've gotten to know the service technicians at this location by name, and they know me. Dave, the manager, is fantastic and runs a highly motivated shop. There is a vibe in the garage that is palpable ... they are having fun while providing great service and portray a true love for the job that they do. Why would I go anywhere else? Keep up the great work!

Charles – Kalamazoo, MI 6/19/2015 Great service

Nick – Kalamazoo, MI 6/19/2015 Ally was great with customer service

Ladante – Kalamazoo, MI 6/18/2015 David H was great and advising me on my recommendations and upselling me on an oil system cleaner and the high mileage oil change. James also was great at greeting me and performing the safety inspection as always :-).

Jessica – Kalamazoo, MI 6/18/2015 Personnel were friendly and professional. Services were good. The (visiting) manager even helped me to reset my oil change light in my van. I had just bought the van a week earlier and did not know how to reset it.

Mark – Augusta, MI 6/17/2015 Fantastic job by all!! It was very hot and muggy, but they had great attitudes and were having fun!! I found myself laughing several times during my appointment and will definitely be back!

Lindsey – Kalamazoo, MI 6/16/2015 The customer service at every Uncle Ed's I have visited has always been excellent. It is why I always come back, even though it may cost a little more than some other places. I feel like I can trust these guys to be honest with me about what my car needs and what it does not. I am willing to pay a little more for the confidence of knowing that the services given are of the highest quality and performed with excellence.

Karin – Kalamazoo, MI 6/15/2015 From today's visit: Customer Service Advisor was James F, Utility Technician was Mitchell H, Lower Technician was Arrin B, and Manager on Duty was Tim B. They were all very professional and friendly, and worked well together. I had an oil change and a headlight replacement, and prepaid for my next oil change. I always use this particular Uncle Ed's and have always had great service there. I will be back!

Will – Kalamazoo, MI 6/14/2015 Tim and Arrin were both friendly and fast with getting me in and out of the shop in a very reasonable amount of time and making me want to come back time and time again. All in all, will DEFINITLY be back!!!!! :)

Greg – Kalamazoo, MI 6/13/2015 Just an ok visit

Chris – Kalamazoo, MI 6/12/2015 Every time I visit the location of Gull Rd everyone is extremely friendly and knowledgable. Customer service is one of my top priorities in chosing where to go for service and every time I visit I am always impressed

Barb – Kalamazoo, MI 6/12/2015 i suffer from migraines so i have to do things wether i want to or not you people were wonderful and helped ease the pain a little. It was a very enjoyable experience. Gregory W Tim B James F and Corey S GREAT JOB glad i didn't honk the horn LOL.

David – Plainwell, MI 6/12/2015 This particular group seemed very happy in their jobs. They were smiling, having fun and verbally sparring with each other in a fun way. I appreciated the light hearted environment as well as the group chants that they did for closing out some of their tasks...."no towels....no towels....no tools...no tools...." Just seemed like a fun place to visit and work. Keep smiling and enjoying yourselves.

Donna – Kalamazoo, MI 6/11/2015 Tim and Mitchell did an excellent job.

Ronald – Kalamazoo, MI 6/11/2015 A stylus for customers to sign with.

Zion& Patrick – Parchment, MI 6/7/2015 I asked if my tires were checked, because there was only 2 techs, and it did not seem that it was done, they assured me the tires were checked, however my low tire light did not go off,i filled tjem at home after and thst took care of it. It seemed the two were more intetested in joking around with eachother than making sure everything was done. First time we have ever had a complaint, fyi location is typically great all the time.

Jennifer – Kalamazoo, MI 6/6/2015 Very fast and helpful staff

Mathew – Kalamazoo, MI 6/6/2015 The team is always really pleasant

Barb – Kalamazoo, MI 6/4/2015 Great service.

Kelly – Battle Creek, MI 6/4/2015 I just wanted to say Sebastian & Tim did an excellent job. They do their job well & offered me a lot of extra advice. Even though I didn't buy extra parts or services the info was helpful. I also liked that they didn't try to force me into buying stuff I didn't want. I think they both deserve a raise 😊

Anastasia – Kalamazoo, MI 6/4/2015 Sebastian and Tim were fantastic. Their thorough explanation of processes and procedures was greatly appreciated. They went well above and beyond to make sure I was informed and my car was good to go.

Katelyn – Bronson, MI 6/3/2015 Great work! The guys made it worth while!

Stephanie – Benton Harbor, MI 6/2/2015 I think the staff at this uncle ed location does above and beyond service. I have gone to other uncle ed locations and they did not deliver the service that I am used to on gull road.

Larry & Monique – Galesburg, MI 6/2/2015 Was a little longer than expected due to unexpected needed service

Oksana & Greg – Richland, MI 6/2/2015 I come to this store often with both my vehicles. They do a great job. Thanks

Chelsea – Kalamazoo, MI 5/29/2015 The team was super friendly and clearly worked well together. I felt extremely comfortable getting my oil changed!

Gary – Richland, MI 5/24/2015 Still too expensive. The only reason I still go the uncle eds is because I have coupons which makes the price reasonable.

Kimberly – Nazareth, MI 5/23/2015 Nate did a great job!!!!!!

Brooklynn – Kalamazoo, MI 5/23/2015 I was very happy with my service today. Manju, Sebastian, James and Mitchell were all very polite, professional and friendly. As my main service provider, Manju did a great job in explaining everything to me so I was able to make the best informed decision. Will be back for more oil changes in the future.

Sharon – Portage, MI 5/22/2015 Keep doing excellent customer service!

Shari – Galesburg, MI 5/19/2015 Everyone I encountered during my visit was friendly and fast. Great service!!

Stan – Kalamazoo, MI 5/15/2015 I am a loyal Uncle Ed's customer for 10+ years. The reason is the professionalism and customer service of your staff at the previous store locations I have been to, and especially at store #1105 (Gull Road, Kalamazoo, MI). They go well above and beyond in making me feel welcome and a part of the overall oil change experience. This staff is a true credit to your organization. Keep hiring quality people and I will keep coming back for another 10+ years! Thank you.

Keisha – Litchfield, MI 5/13/2015 Sebastian and James- THANK YOU! You guys are awesome! You were extremely helpful and took the time to explain things to me and let me know what I needed. I will be back soon! :)

Kimberly – Kalamazoo, MI 5/12/2015 his is the first time I have visited with Uncle Ed's. My Fiance is the person that was in charge of maintenance of vehicle. The only problem I may have had with technicians was, the y told me a bolt was missing from under my car which caused something to hang from beneath but it was fine when I brought it in and nothing was hanging from below under car.

Terri – Kalamazoo, MI 5/11/2015 they keep my car up to speed

Jack & Noreen – Kalamazoo, MI 5/8/2015 Service has always been great.

Andre – Kalamazoo, MI 5/6/2015 Sebastian B. was great. He was store manager on duty the day I came and he had a great personality. We had a great conversation while Francis C. did the oil change. He informed me on services that would benefit my car and enhance it's performance. Francis also did a quick and thorough job! I love coming to this location and I'll def be back to take advantage of some of the services that were recommended.

Kathy – Kalamazoo, MI 5/3/2015 I don't think there is anything you can do to improve service. Each and everytime that I have been to the Gull Road location, I have received top notch service - both friendly and professional. They take the time to tell me what future services I need and even put them in order of priority. I will never use any other oil change place.

Kristy – South Haven, MI 4/30/2015 everyone is always so friendly!!

George – Richland, MI 4/29/2015 I WAS CHANGING THE FLUID IN MY TRANSFER CASE. THEY TOOK THE TIME TO CALL AND CHECK ON PROPER PARTS AND FLUID AND NOT JUST GUESS WHAT IT NEEDED. I WAS WONDERING IF THERE WAS A PROBLEM BUT THEY TOOK TIME TO EXPLAIN WHAT THEY WERE DOING.

Gary – Richland, MI 4/26/2015 Too expensive. I don't like having to use coupons for the service. Even after the coupons, the service is too expensive.

Eddie – Richland, MI 4/25/2015 I stopped by Uncle Ed's to have a headlight replaced. During the middle of this my wife called and I had to immediately meet her. My customer service advisor was Sebastin with Francis, Arin and other helping because the last time the light was replaced it was installed incorrectly. The guys quickly stopped and put things back together so I could meet my wife. I returned to the same friendly, professional group and replaced my headlight. I want to thank everyone for their flexibility. My family and I will be long time customers

Katelyn – Kalamazoo, MI 4/19/2015 Sebastian and Arrin were both professional and friendly. Sebastian was very helpful/informative especially with my silly questions.

Jaleesa – Kalamazoo, MI 4/19/2015 I come into the shop because my car anf I just can't seem to get along. Each and every time I have had amazing customer service. Every one in this shop is paitent and friendly. They even try to help me understand what is going on with my car. But I don't understand vehicles like they do. I have reccomended to my friends and family. Coming into a car shop can be atressful mentally and financially. But the guys here make you laugh and help you through it. I don't want to go to another shop because I trust these men to take care of my car. Thank you guys sooooo much. :)

Janneen – Kalamazoo, MI 4/17/2015 The store manager was friendly and thorough. He seemed to be managing the place well and I was kept informed all the way through the visit. Francis and Sean (I think that's his name) were also very very helpful and friendly. It was one of my better visits to Uncle Eds and I will definitely go back and visit that location again.

John – Plainwell, MI 4/17/2015 the manager is great, for that matter all of the staff is. This is the only place I'll take my car for an oil change

Jodi – Kalamazoo, MI 4/15/2015 thank you.

Renee – Kalamazoo, MI 4/12/2015 James F. and Kevin H. were so helpful and friendly. I always recommend uncle eds for anyone who needs an oil change.

Autumn – Kalamazoo, MI 4/10/2015 Sebastian and the crew were awesome. They are always so friendly!

Nicki – Richland, MI 4/10/2015 Overall I come back to this shop everytime because they get me in and out of their shop quickly. I can stay in the comfort of my vehicle and get on with my day. Every service member was professional.

Carla – Kalamazoo, MI 4/7/2015 The guys at this location are always extremely pleasant; great group!

Mike – Kalamazoo, MI 4/1/2015 On the Gull Road Shoppe every thing went smooth and a special thanks to Francis C, James F and Kevin H for the great service. Most of all for making sure I would not leak any oil on the vinal garage floor, keeping everyone at our household. :)

Mike – Kalamazoo, MI 3/31/2015 You need to go back to selling synthetic oil in the original bottles not in a bulk container. Trust is something that most consumers are not willing to buy especially in auto service.

Katie – Kalamazoo, MI 3/25/2015 Fast and friendly service every time!

Mark – Richland, MI 3/19/2015 The service technician was incredibly friendly and helpful!

George – Richland, MI 3/17/2015 THE GUYS ARE GREAT AT THIS STORE. THEY KNOW ME AND MY TRUCK AND LET ME KNOW EXACTLY WHAT I NEED TO TAKE CARE OF NEXT.

Tracy – Kalamazoo, MI 3/17/2015 Sebastian was so helpful and nice. He was also very handsome.

Jessica – Harper Woods, MI 3/15/2015 Some of the best customer service I've ever had!

Lori – Kalamazoo, MI 3/13/2015 Thank you to David H, Arrin B, Lucas V and another young man -- didn't get his name. I was driving by myself today and the coolant light started flashing. On my way home I was very nervous. I thought I should stop in and talk to the guys. They took good care of me, checked a few things and reassured me I could come back anytime. They are so polite and very knowledgeable. Thank you for taking the time to look at my car. These guys are great.

terri – Kalamazoo, MI 3/9/2015 The service I receive that this is shop is always terrific

Harry – Kalamazoo, MI 3/3/2015 David H. and Sebastian B. were very friendly, cheerful, knowledgeable, and customer service driven. These guys deserve a raise!

Mike – Kalamazoo, MI 3/2/2015 The service was very fast, because i pulled up about 8 minutes before they were open and they opened the door and let me right in and started working!That is unheard of this day and age! That is the second time that has happened to me lately. A month ago i was at the Sprinkle rd. and they did the same thing. You have a great crew working for you right now!

John – Richland, MI 3/1/2015 Fast service, a little expensive as far as oil changes go

Susan – Hickory Crnrs, MI 2/26/2015 Well it would be polite to tell your customers what the grand total of the service would be before we go to pay for the visit. This has happened to me more then once. The person upsales the customer by saying " it's only another 5.00 when I don't know what the price is for the particular services being rendered. I feel like I was taken advantage of because I am a woman.next time I will ask for and I to my bill before I authorize any payment to your stores.

Laura – Kalamazoo, MI 2/25/2015 Excellent customer service. No pressure sales. Very happy with the quality and speed of oil change.

Denise – Plainwell, MI 2/21/2015 I really appreciated their no pressure policy. When I said no thanks,that was the end.

Sue – Kalamazoo, MI 2/19/2015 Always very kind staff.

Jim – Richland, MI 2/18/2015 OK oil is not 7+ dollars a quart. Stop that crazy up charge. Change to 6 quarts not 5 bullshit. Next if you don't have the filter in your shop it should be free not another 5 dollar on top of the oil change that has a filter in the price. It should never take more than 15mins for oil change after 1min over should be a dollar credit. We will not be coming back.

Brenda – Lawrence, MI 2/15/2015 Today i went in and received the best service that i had ever received anywhere. I did not go in for an oil change i went to get my battery checked. Sebastian helped me out a great deal, he was very nice and gave me lots of options he was very honest and told me to get a second opinion before getting a new battery. He told me to head over to Oreily and have them scan by battery sure enough the battery was bad and even though i could have gotten a new battery at Oreilys the service at UE was so good that i returned and got the new battery put in. Sebastian again was very helpful and changed the battery. Really the best service i had ever received. Uncle Eds needs more employees like him.

Catherine – Kalamazoo, MI 2/14/2015 James F, David H and Jordan N very good keeping my care on the road

Annie – Kalamazoo, MI 2/14/2015 This was my first visit to the Gull Road location (3rd Uncle Ed's visit since moving here). The technicians were all courteous, polite, and personable. I am always pleasantly welcomed when I come to Uncle Ed's. Thank you to Sebastian and the crew for my carnation for Valentine's Day. I was having a rough afternoon, and you made me smile.

Mike – Kalamazoo, MI 2/14/2015 everyone of you guys were fast and friendly and my wife enjoyed her rose for valentines day thank you all much we will be back again. all workers were very friendly

Eric – Kalamazoo, MI 2/13/2015 Tire pressure was checked but tires were not inflated to proper levels. Also, pricing is outrageous. I paid 79.99 for the oil change that didn't even include my filter, $10 additional filter charge (what I pay total for good FRAM filter at Walmart), and and additional $5.99 for extra 3/4 quart of oil (I get full synthetic oil at Walmart for less than $30 for 6 quarts when I change it myself in the summer). That is $96 for $40 in materials and labor. I don't think 10 minutes of labor should be $56, even if I stop in a couple times before the next oil change. (If they even do anything, since they couldn't even properly inflate my tires the first time.)

Lori – Kalamazoo, MI 2/11/2015 You have great people working for you. David H., Kevin H., and Arrin B. were so helpful. Your wonderful people and service keeps me coming back to Uncle Ed's. Thanks you. Lori Young

Cheryl – Kalamazoo, MI 2/8/2015 Sebastian B. did a good job. I know UE's starts the visit by reviewing the "small stuff" but I like a complete review of what my car needs so I, along w/ the service advisor, can prioritize the needs and I can make decisions given my budget. When I told Sebastian this, he obliged and was great; he suggested services that just reached the amount so a coupon would appy. He was respectful, informative and had an appropriate sense of humor.

Ja'quoi – Benton Harbor, MI 2/7/2015 Servie here is always professional, quick and efficient. Workers complete work with enthusiasm and their passion shows. I highly recommend Uncle Ed's Oil Shoppe to everyone I know.

Donna – Kalamazoo, MI 2/3/2015 JAMES AND SEBASTIAN DID A GREAT JOB. I AM VERY HAPPY WITH THE SERVICE.

Donna – Kalamazoo, MI 1/30/2015 I really appreciate the work everyone doing to help better my vehicle to last longer. Sebastian B., David H., Arrin B., Loren M. are wonderful guys and I will be coming back again.

Ashley – Kalamazoo, MI 1/10/2015 Everyone at Uncle Ed's were very helpful and answered everything that needed to be.