Christy – Kalamazoo, MI 7/1/2019
Good Evening
The gentleman that waited on me were very professional and knowledgeable about your products. The Manager and Assistant Manager helped me. They explain each service and why I needed it. Although I came an oil change I purchased new windshield wipers which I knew I needed. I purchased the cleaning of the engine to remove oil build up which had never been done on my car new oil and air filters which were needed since they have not been replaced in at least three years. Yes they did an outstanding job up selling your services but I really needed them. I appreciate their outstanding customer service and recommend your Gullroad Store to anyone. Thank you and have a great week
Christy Petill
Seth – Kalamazoo, MI 6/27/2019
Great service!
Scott – Kalamazoo, MI 6/27/2019
Great service!
Kim – Kalamazoo, MI 6/27/2019
Zach and william did a great job taking care of my car!
Tia – Augusta, MI 6/22/2019
Caleb is very friendly and professional. All staff were quick and efficient.
Connor – Kalamazoo, MI 6/18/2019
Noah and Zac at store 1105 were fantastic. Would come back just to be helped by them. They were a great help.
Heather – Vicksburg, MI 6/17/2019
After a really bad last visit that made us never want to come back. The manager that was there restored our view and we were happy that we had came again.
Kathy – Holland, MI 6/15/2019
Josh, my Service Technician, was awesome!! He was both professional and friendly. The incredible customer service at the Gull Road location is why I drive an hour from Holland, MI. You can't beat the service here!!
Melissa – Richland, MI 6/15/2019
Caleb and Josh were great and I like that Sebastian came out to check on the service.
Sarah – Richland, MI 6/14/2019
I always enjoy seeing sebastian
Shari – Galesburg, MI 6/10/2019
Sebastian was thorough and professional as always!
Gloria – Kalamazoo, MI 6/9/2019
The gentlemen working were very helpful quick and friendly they did an excellent job
Connor – Kalamazoo, MI 6/9/2019
Noah S and William V were the two employees on the shift today and they have done an impeccable job. They deserve a raise.
Jacqueline – Richland, MI 6/8/2019
This Uncle Ed's location has gotten our many family cars, over 100,000-220,000 miles. The rewards program gives significant discounts, so the price is affordable, but at the price of cars, good service is worth it.
The staff is friendly, professional and knowledgeable.
Michael – Battle Creek, MI 6/8/2019
Caleb took good care of me over on Gull Road!!
Annie – Kalamazoo, MI 6/7/2019
Good guys here
Tony – Kalamazoo, MI 6/6/2019
Great service
Jeff & Emily – Delton, MI 6/6/2019
Guys do a good job.
May – Kalamazoo, MI 6/6/2019
These guys are awesome this is the only place I go
Jeanne – Kalamazoo, MI 6/4/2019
They didnt have our specific air filter so we made arrangements to return 4hrs later, but they still had not procured the filter. We returned the next day.
Christina – Kalamazoo, MI 6/3/2019
Love going there very friendly they check everything
Maranda – Richland, MI 5/25/2019
Great service
Abby – Kalamazoo, MI 5/24/2019
Sebastian is wonderful. He's the reason my husband and I keep coming back!
Laura – Kalamazoo, MI 5/21/2019
I was happy that the tech wasn't a hard sell kind of guy. He accepted my "no" answers to other services and moved on.
Sharon – Galesburg, MI 5/11/2019
Fast, efficient......no pressure to purchase something not necessary for that visit but informed of future needs/concerns. Staff was neat, clean and well groomed. It's a comfortable place....safe feeling, clean, etc.
Mindy – KALAMAZOO, MI 5/11/2019
I came this morning for your Top Notch service and a check up on my recent radiator maintenance. Sebastian knew who I was right away because I am a frequent customer, and asked me how things were going. I told him a few things that I had noticed and he and Ryan proceeded to check everything under the hood for for your Top Notch Service. And I got TOP NOTCH SERVICE from them both, which was important because I am heading out of town. Offering your TN service is a great program-please keep it up! The guys really went beyond my expectations and totally fulfilled your “Our Promise to You”-perfection guaranteed! Thank you so much!
Hilary – Richland, MI 5/10/2019
Very good service
Paul – Hickory Crnrs, MI 5/10/2019
Everyone always takes care of everything in a great manner and they help me maximize the life of my vehicle.
KEITH – KALAMAZOO, MI 5/8/2019
I always go to Uncle Ed’s.
Gary – Richland, MI 5/4/2019
Caleb is great!
Martha – Kalamazoo, MI 4/30/2019
Sabastian, Josh and the crew were very friendly and professional. I always bring all my vehicles to this particular location because of the service and friendly atmosphere. It is like having 'family' working on my vehicle.
Brandin – Kalamazoo, MI 4/26/2019
Sebastian and his crew are always awesome when I come in. Thanks again guys
Joshua – Kalamazoo, MI 4/26/2019
We had to leave out of town for an emergency and really needed the oil change. It was close to closing time but Calob was very friendly and helpful. He had a good attitude and took good care of us.
Maurice – Kalamazoo, MI 4/24/2019
Everyone was great and helpful
Lacei – Kalamazoo, MI 4/20/2019
It's really important to pay attention to detail on my receipt they reported they cleaned my windshield and checked my wiper blades and they didn't do so
Shane – Delton, MI 4/19/2019
A bit pricy for the area.
Savannah – Kalamazoo, MI 4/17/2019
Noah and Ryan were great!
Amber – Plainwell, MI 4/15/2019
I have been going to Uncle Ed's for years now. Now I only go to the one on Gull road because Sébastien and his team are the best. They have a no pressure sales approach. They'll tell what needs done but if you say not today they don't try to pressure you into it. I have been there 3 times in the past months and every time is extremely excellent. See you guys soon!
Jill – Kalamazoo, MI 4/12/2019
Zac gave me great service with a smile when he greeted me and Noah the manager and service advisor helped me understand what cause my oil to burn off so quickly. Definitely will be back!
Holly – Kalamazoo, MI 4/12/2019
All of the employees were kind and honest. Noah was very personable, Ryan was detailed and everyone pet my dogs too.
Adam – Hickory Crnrs, MI 4/6/2019
Really enjoyed the service Sebastian was awesome, as always.
Mridul – Kalamazoo, MI 4/6/2019
Thank you very much
Marvin – Kalamazoo, MI 4/4/2019
Calob and zac are fantastic
Michelle – Kalamazoo, MI 3/31/2019
Calob and Ryan were absolutely welcoming during my visit for an oil change. They greeted me with a smile, professionalism, and courtesy. They were great at suggesting services my vehicle needed or somethings to think about in the near future, with not too much pressure to keep me from coming back to this location or other Uncle Ed shops. I was educated as to why I need to follow up on these much needed services down the road and how it will help the health of my car. I always feel welcome when visiting this specific Uncle Ed's and know that they have customers at their best interest when doing vehicle work. I appreciate the quality employees Uncle Ed's continues to hire. Thanks for great, fast, and quality service.
Dena – Plainwell, MI 3/29/2019
Noah and Zac were helpful and professional. Thank you!
Jacqueline – Richland, MI 3/22/2019
I was in a hurry today to get to an appointment. It was the fastest service I have ever had. Good quality work too. Thanks guys!
Christopher – Kalamazoo, MI 3/20/2019
Less trying to up sale would be nice. Friendly staff though!
Cassandra – Grand Rapids, MI 3/18/2019
You guys are so polite, keep
My car in top shape, and service is amazing!!
Michelle – Kalamazoo, MI 3/17/2019
Great Service, Thanks!
Sue – Kalamazoo, MI 3/9/2019
Sebastian is always informative, friendly and helpful
Chris – Hickory Crnrs, MI 3/8/2019
Awesome 👍
Dan – Kalamazoo, MI 3/5/2019
Great job
Michelle – Kalamazoo, MI 3/3/2019
Calob is phenomenal at taking care of all customers and multi tasking, him and his team all work well together even when they have been super busy. I appreciate the extra mile all these guys go to make sure their customers are satisfied.
Michael – Richland, MI 3/2/2019
I stopped in on a busy Saturday morning (all bays full and a car already waiting when I pulled in). Shortly after my arrival 3-4 more cars arrived. One of the managers came out, approached all vehicles and got everyone lined up for service based on when they arrived - a very conscientious attention to detail. Once it was my turn for service, all the techs who serviced my car gave me full attention as if I was the only one there on a slow day - and from what I observed in the other two bays, they were doing the same with those customers. The entire staff handled a very busy period of activity with nothing but the best professional service. Everyone on duty Saturday morning at the Gull Road shop deserves a hearty Well Done.
Spencer – Parchment, MI 3/1/2019
You have a fantastic team and they do great work. I appreciate the staff greatly.
Tinell – Kalamazoo, MI 2/22/2019
Excellent Service
Paul – Kalamazoo, MI 2/21/2019
Caleb G is great!
Very professional, informative and friendly.
Deana – Kalamazoo, MI 2/16/2019
Caleb, Sebastian and Crew we're great! It is always a pleasure to compliment great workers that deserve it. I will definitely be back!
Natasha – Kalamazoo, MI 2/14/2019
I have been a customer of Uncle Eds for at least the past 5 years. occasionally I have gone to another company for services only due to convience but always come out feeling like a unsatisfactory job was completed.
David – Richland, MI 2/12/2019
Sebastian and Ryan were professional, polite and thorough. Definitely do and will continue to recommend Uncle Ed ‘s to others, particularly this location. Thank you for your service!
Emilee – Kalamazoo, MI 2/9/2019
Caleb is great!!
Adam – Vicksburg, MI 2/8/2019
Great staff with knowledge
David – Richland, MI 2/6/2019
Thank You
Robert – Parchment, MI 2/6/2019
Experience was good
Gustav – Richland, MI 2/5/2019
Excellent service from Caleb
Marsha – Richland, MI 2/2/2019
very nice and friendly staff
Kenneth – Kalamazoo, MI 2/2/2019
each visit I am impressed with the supervision given the working mechanics
Zach – Parchment, MI 2/1/2019
Good job thanks
Michelle – Kalamazoo, MI 1/26/2019
Caleb was super awesome and always recognizes me as a returning customer, he greets with a great welcome and a smiling face. Him and his team are always nice and professional beyond measure and it is great to know that I can trust the service I need at the times I visit. This location is always superb! Thanks to Calob, Sebastion and all the rest of the team!
Kayla – Kalamazoo, MI 1/26/2019
Calob G, Connor P, and Ryan R we’re all very friendly and knowledgeable!
Troy – Delton, MI 1/23/2019
I went in there for a simple oil change. I was very upset with all the up sale of every service that I didn't want.
The conventional oil that I have used for the life of the car was not even offered. After I said I was going to leave then it was available.
I'll never return.
Juan – Kalamazoo, MI 1/20/2019
Techs great
Lexi – Kalamazoo, MI 1/20/2019
They were amazing! I have had oil changes done for cheaper at other places but none has provided the quality of service I received tofsay! Staff were polite, courteous, knowledgeable and incredibly friendly and helpful. I will definitely be coming here in the future!
Naisha – Kalamazoo, MI 1/17/2019
Very friendly service will be back in 3 months
Jessica – Kalamazoo, MI 1/12/2019
I come to Uncle Ed's for all of my oil changes because I can count on polite, quick service. Keep up the great work!
Nichole – Galesburg, MI 1/12/2019
Sebastian and the guys here are AMAZING
Emmanuel – Kalamazoo, MI 1/12/2019
Visit was Great no feedback needed
Becky – Parchment, MI 1/11/2019
I truly enjoy the atmosphere of the Comstock - Gull road Uncle Eds. The guys there are so very nice and fun to watch as they get the job done!
Linda – Kalamazoo, MI 1/5/2019
Love everyone’s great attitude, attention, and service.