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Come experience Michigan's Best Oil Change right in Clinton Township. Conveniently located on Gratiot Avenue, our friendly and knowledgeable technician staff will service your car, truck, or van with a fast and professional oil and oil filter change. But that's only the beginning!
In addition we provide a thorough 19-point inspection with advice on the condition of your vehicle. We will check your car's fluids and if they are low, we can top them off. As an added courtesy we set your tire pressure, check your exterior lights, inspect the wiper blades and hand wash the windshield. All in just 10-15 minutes!
Our Gratiot Avenue service station is a full-service location, meaning we can perform additional preventative maintenance services such as transmission fluid and radiator flushes, help increase your vehicle's gas mileage with our engine additives and treatments, and install or replace air filters, wiper blades, and bulbs.
Our service doesn't stop once you leave! As a valued customer you receive our free fluid and tire check in between oil changes - a $25 value yours free to use as many times as you’d like!
Willie Pompey III
Asst District Manager
Nicole – Chesterfield, MI 1/31/2019
Ian B. and Stefen R. were super friendly and efficient. Very helpful. Will take my SUV back for next oil change.
Gerry – New Baltimore, MI 1/11/2019
Jody – Chesterfield, MI 1/12/2019
Take Our Survey
Stacy – Mount Clemens, MI 2/13/2019
I am absolutely in love with marcus and andre. The honesty is a breath of fresh air. Especially being a woman coming to a place like this. They even let me and my daughter use there restroom (Which was oddly super clean for a oil shoppe). I'll definitely be back again
Robin – Clinton Twp, MI 2/12/2019
Fastest wiper blade replacement ever. That's why I love uncle Ed
Michel – St Clr Shores, MI 2/1/2019
Marcus was very knowledgeable and very helpful. He was also very nice and helped me understand more about my car. I will definitely be going back!
Steven – St Clr Shores, MI 1/30/2019
Manager/Assistant was great, nice and seemed to know what he was doing, other tech seemed clueless. Never had fluids sucked out at an oil change before, think tech put oil in my power steering and didnt admit to it. Took over hr for services, and hood wasnt closed properly cause tech left tool in the way. If manager was the only one to service me proly wouldve been great but he didnt. Service was pretty slow and tech wouldnt admit he messed up. Proly never come back.
Justin – Clinton Twp, MI 1/28/2019
I'm a deaf man and usually it's hard for me to go to places like this because of my hearing aides people sometimes take advantage because I can't really hear what their saying, but on arrival I heard a loud yell and the doors opened up. I was but rushed by smiling faces I told the manager that I were hearing aides so speak louder. He told me that they would do anything in his power to make accommodations for me. Long story short I got my transmission done and actual knew and heard what was going on beforehand. Just made a customer for life..
Steed – Clinton Twp, MI 1/24/2019
I'm a young guy that doesn't know much about cars but during the service I learned a lot of things about my truck from something call a service review never heard of it as long as I've been coming here but the manager explained every service and I'll be back Wednesday for my power steering
Zack – Washington, MI 1/23/2019
I just want to say that the guys at the gratiot location are 100% REAL, my car burns oil constantly and I always waste my money on topping off before oil changes. Marcus and andre told me that I get free 2qts in between oil changes I never know that and that's something I can really use. Thanks fellas
Matt – N/a, MI 1/22/2019
Only place I get my oil changed
Vaint – Port Huron, MI 1/15/2019
Brian and Andre were really helpful and knowledgable. My service was fast and friendly.
Kathy – Chapel Hill, MI 1/3/2019
Marcus was amazing!
Dianera – Roseville, MI 1/3/2019
I went in for oil change. Marcus was amazing!!! I hate going to new places but he was very friendly. What got me is that he was honest and let me know I didn't need an oil change yet. So decided to get other stuff done instead of wasting money on an oil change that I didn't need yet. Love it glad I took a chance. My family will only be going there from now on.
Kathy – Chapel Hill, MI 1/3/2019
Came in just for a oil change and that i did. But i doubled back 1 hour later for my services. Marcus painted a perfect picture on how and why i love it
Dwayne – Roseville , MI 12/7/2018
Brianna was very helpful and even put some pricing notes on my paperwork for my next visit. She was very engaging from a customer perspective and was very knowledgeable with prices and products.
I actually thought Brianna H was the manager but Brian S also introduced himself. He was also very courteous to myself and my husband.
Stanley was another tech he was in training I think and was very attentive to the direction being given. Overall I had a great experience with your friendly, professional staff.
Ben – Clinton Twp, MI 12/4/2018
Great work guys!
Rainer – Clinton Twp, MI 12/4/2018
Willie and Andre was very professional and also open the doors early for me . They checked my oil and my tires. I will always return. Great job guys !
Noelle – Roseville, MI 12/1/2018
Brianna H and Steven H were great and very helpful!
Melanie – Clinton Twp, MI 11/25/2018
The guy that helped me informed me of a cabin filter that I had no idea existed, and no ones ever offered to change it. There was not one in stock but it was readily available at a store near by and he sent someone to get it for the install. Beyond happy with the services and explanations provided.
Ashley – Warren, MI 11/23/2018
Joshua – Detroit, MI 11/23/2018
Willie and Brianna are awesome!
Ronald – Roseville, MI 11/16/2018
Stephen let me know and gave me great advice eith every thing on my car! Will definitely be returning
Kelly – Ypsilanti, MI 11/16/2018
Stephen was very helpful and friendly!
Stephan – Roseville, MI 11/16/2018
Meghan – St Clr Shores, MI 11/16/2018
Stephen and Brianna are great
Ann Marie – Mount Clemens, MI 11/14/2018
Really AWFUL EXPERIENCE.
Jory – Mount Clemens, MI 11/12/2018
Great prices,love the people.
Victoria – Detroit, MI 10/27/2018
None. Great Job
Alfredo – Roseville, MI 10/23/2018
The two service technicians where extremely friendly.
Will – Clinton Twp, MI 10/16/2018
The manager Demetrius was Absolutly amazing!!!!!
Martin – Detroit, MI 9/25/2018
Manager was very thorough and helpful. As a e
I am very impressed with the services and overall speed a and professionalism.
Christine – Roseville, MI 9/22/2018
Kevin and Steven are awesome! I'll be back!!
Patrick – Clinton Twp, MI 9/22/2018
Great service, definitely recommend coming back
Eboni – Clinton Twp, MI 9/22/2018
Very professional and knowledgeable.
LAMONT – WARREN, MI 9/22/2018
Chris – Mount Clemens, MI 9/21/2018
I like Uncle Ed's oil Shoppe but I had two bad visits in a row. In my last visit the technician drained my transmission fluid instead of my oil and didn't say anything. I drove away and then had to come right back because my car wouldn't shift. This time oil change went really slow because they had a trainee that didn't understand anything and didn't even know what a Phillips screwdriver was. Then they ran out of paper so they couldn't print a receipt and they double charged me so I have to go back tomorrow to get my receipt and fix the situation
Charlene – St Clair Shores, MI 9/16/2018
I asked to confirm that tire pressure was checked. It wasn't but in their defense, they were very busy. Eventually, it was taken care of.
Leigh – Harper Woods, MI 9/12/2018
Kevin and Stephen were very helpful
Brandon – Shelby Twp, MI 9/5/2018
Steven was great
Nathan – Clinton Twp, MI 9/2/2018
Employees like Demetreuis H and Brian S are exactly the type of people you want to have as representatives for your company. I have never before gone out of my way to write a review or do a survey about anything and the customer service they provided today was so great that I-m doing just that. They greeted me with a smiling face and had a great attitude throughout the entire service. They were well organized and speedy and got the job done. I am beyond satisfied with my experience with them and they deserve to be commended for their outstanding customer service. You can thank them for earning you a return customer. Experiences like this are rare and you have two gems on your team.
Vicki – Detroit, MI 8/29/2018
Kevin and Stephen were superb
Kathie – St Clr Shores, MI 8/23/2018
WHAT A SHOW! I was amazed and my daughter was entertained! I have never been to an oil change like this ever! Demetruis and Tyler are the best! Thanks for putting a smile on our face!
Jessica – Clinton Twp, MI 8/23/2018
The staff was courteous friendly and honest!
Steve – Mount Clemens, MI 8/17/2018
Good visit, caught me up
Michael – Detroit, MI 8/13/2018
Always friendly and knowledgeable service. Nice professional personnel.
Miguel – Mt Clemens, MI 8/12/2018
No feedback to give. Service was perfect.
James – Roseville, MI 8/11/2018
Keep.up the good work
Mike – Mount Clemens, MI 8/11/2018
Na not at this time
Lukesha – Southfield, MI 7/24/2018
Demetruis was professional and very informative regarding my vehicle. Great customer service! Demetruis took the time to research a question I had about my car.
Charlotte – Clinton Twp, MI 7/23/2018
Stephen introduced himself as the assistant manager and offered recommendations in a professional way. I never felt pressured to make a purchase. Uncle Edd's Rock!!
Jackie – Roseville, MI 7/21/2018
Great service by these guys
Stephanie – Warren, MI 7/20/2018
Demetrius was super helpful and friendly will definitely be back
Avrum – Oak Park, MI 7/20/2018
Stephen is a very genuine and trustworthy dude
Josh – Eastpointe, MI 7/20/2018
Awesome discounts , you can tell they aren't trained to pressure dale
Alexis – Clinton Twp, MI 7/20/2018
Awesome job, friendly service
Dona – Grosse Pt Pk, MI 7/19/2018
Very knowledgeable and helpful with oil change
Corey – Roseville, MI 7/19/2018
Excellent discounts every time I come in
D5udtf5if57 – Vou Lhvuo, MI 7/19/2018
These boys were very thorough
TIMOTHY – Detroit , MI 7/16/2018
Kenneth – St Clr Shores, MI 7/14/2018
Steve and Demetrius and the other fellow Excellent workers/and good people persons all around, I'm bringing both vehicles there from now on,was there with mine 7-9-18 and my girls today 7-14-18 I'll recommend uncle Ed's to everyone
Jillian – Clinton Twp, MI 7/13/2018
The manager, Brian S., was extremely helpful and transparent about the services I needed. Wonderful customer service!
Debbie – Clinton Twp, MI 7/4/2018
very nice gentlemen that work for your company! Keep up the good work!
Kam – Eastpointe, MI 7/3/2018
Bring back the headlight cleaner. I'm driving around with one crystal clear headlight.
Justin – Harrison Twp, MI 7/3/2018
Great place,great people...number one place to go
Nicholas – Chesterfield, MI 6/8/2018
Went to your location on Gratiot today, amazing service! The assistant manager, Jake took great care of my car today, he told me his home store was the one on groesbeck, definitely going back to his store from now on. Great job
CHRISTOPHER – ROSEVILLE, MI 5/16/2018
Alexis – Clinton Township, MI 4/29/2018
They are good
Matthew – Allen Park, MI 4/22/2018
Great service. Fast and friendly
Greg – Clinton Township, MI 4/16/2018
Manager(Mark W) and technican (Tyler R) were friendly and efficient in providing the services. I explained that I was on a short timetable and they accommodated that request being able to provide all the vehicle services including top off of fluids, oil change, tire pressure check and other checks, etc. in about 12min. My best experience so far in the many years of using any of the Uncle Ed shops!-Greg
Marilynn – Clinton Township, MI 3/24/2018
They are very friendly and professional. This new staff is better by far. Told me all that was good and what my vehicle will be needing next time around.
Rachel – Grosse Pointe Farms, MI 3/4/2018
The two gentlemen we're very nice and enthusiastic about the oil change. I was really impressed with their friendliness and no pressure on doing additional services. They educated me about my car as well.
DAVE – Clinton Township, MI 2/19/2018
ANTHONY – Fraser, MI 2/14/2018
just my second time coming and Marcus new my name at the garage door. He gave me a paper with highlighted services on it last time and I found it this morning and of course Marcus and Tyler got it done in less then 25 minutes. ALL 3. these guys are the best
Craig – Berkley, MI 1/30/2018
Nice service with Willie and Demetruis. First time bringing my husband car in will be back and telling others!
Austin – Clinton Township, MI 1/30/2018
Great service every time!
Keith – Detroit, MI 1/30/2018
Team was great!
Rebekah – Columbus, MI 1/22/2018
They were wonderful. This is the first shop I had an oil change down and was treated with so much respect
Danielle – Roseville , MI 1/19/2018
Stephen should be running this place, best experience ever.
Travis – Kimball, MI 1/16/2018
They spoilled some type of fluid on my engine, caused my car to smell the entire ride home
Angela – Clinton Twp, MI 1/5/2018
very professional and informative
Tyler – Clinton Township, MI 12/20/2017
Always love coming to Uncle Eds, every experience has been an enjoyable one. I will always bring my vehicles to Uncle Eds mainly because of the AWESOME customer service! Willie and Demetrius was GREAT
Sandi – St Clr Shores, MI 12/20/2017
Great customer service from Demetrius and Willie
Tom – Clinton Township, MI 12/20/2017
good service , will be back
Ryan – Clinton Township, MI 12/16/2017
Thank you for the good service
Emmanuel – Harrison Township, MI 11/9/2017
good service and very friendly
Robert – Detroit4, MI 11/8/2017
both gentleman worked great together. great service!
Rich – Harrison Twp, MI 11/5/2017
VERY FRIENDLY AND PROFESSIONAL SERVICE AND EXPLAINED ALL OPTIONS TO ME THOROUGHLY
Trevor – Clinton Township, MI 11/2/2017
Rachel – Warren, MI 11/2/2017
mark and tenures was great! they also love my dog so I will always come back.
MICHAEL – Roseville, MI 11/2/2017
Great staff and manager! Customer service will keep me coming back
DON – Harper Woods, MI 10/17/2017
Your requirement for my phone number is both necessary and intrusive. You have my address to mail coupons as every other Oil Change company I've used has done, and after my visit it didn't take you long to sell my number, Because While I did not receive any coupons I have received about 30 telemarketing and other such useless phone calls.
Your Oil Change service and technicians were very good and professional. If I don't return or never recommend Uncle Ed's it will be for this reason so I hope it's worth the sale of my phone number to you.
Julie – Mount Clemens, MI 10/8/2017
As always, great service.
TYE – Mount Clemens, MI 10/6/2017
Richard – Harper Woods, MI 9/11/2017
Mark the manager is great
Caprell Ellison – Detroit, MI 9/11/2017
Bettina – Harrison Township , MI 9/10/2017
Anthony and mike very helpful
fully recommend uncle eds
WILLIAM – Clinton Twp, MI 9/1/2017
IVAN – FERNDALE, MI 9/1/2017
Super friendly staff
Steve – Clinton Township, MI 8/29/2017
Uncle Ed has good service
MIKE – Mount Clemens, MI 8/12/2017
Mark and Mike handled my service and they were absolutely great.
Adelaida – Harrison Township, MI 8/2/2017
I've never had an issue at any location. All the employees are wonderful. Marcus and Mike helped me out tonight they were great. I really appreciated that Marcus didn't push me into getting anything extra. He understood that all I was interested in was an oil change. He did explain the recommended services but he didn't pressure me into to doing them. They were great and got me and out.
India – Fraser, MI 7/1/2017
Mark and Cale did an excellent job!
LEO – Detroit, MI 6/30/2017
The manager gave exceptional services. Would recommend to anyone
Kaycee – Clinton Township, MI 6/9/2017
Your staff is ALWAYS exceptionally polite, kind, outgoing and professional. I typically visit another location and assumed it was just that store, but today we visited a different location and he staff was just as nice and charismatic as our usual location. We come to Uncle adds because of the staff and we will continue to!
MARK – Detroit, MI 6/3/2017
Thank you and I will be again.
David – Saint Clair Shores, MI 6/3/2017
Computer system went down and had to wait a very long time before I could checkout and leave, Service technician said it was an ongoing issue. Seems like an upper management issue that's being ignored.
Katelyn – Grosse Pointe, MI 6/1/2017
Mark W and Cale B helped me during this visit and they were amazing! They were so friendly and helpful. For the first time in my life I'm looking forward to my next oil change; they made this visit so wonderful! Not to mention, my car is running great after they suggested a few services that were due!
Donna – Harrison Township, MI 5/26/2017
Tried to check transmission fluid but did not succeed. Recommendation was to hook up electronic but said that might as well change at that point. Should find an easier way to access without suggesting client pay for the inspection of fluid.
Lindsay – Warren, MI 5/22/2017
The technician were friendly and nice and did a good job of explaining everything to me especially since I don't know much about cars.
Christopher – Grosse Pointe, MI 5/19/2017
quick and easy.
Marilynn – Clinton Township, MI 5/13/2017
They tell me exactly what I need done to where I don't feel like I'm being rooked into more service.
Joshua – Saint Clair Shores, MI 5/12/2017
The manger Mark and his staff is outstanding I take all my cars to his location
Toni – Saint Clair Shores, MI 4/21/2017
I love that your open on Sundays!
Heidi – Mount Clemens, MI 4/17/2017
The manager on duty and the technician were awesome. Super friendly and really nice guys. Both of them worked well together and they made having a boring oil change into a fun experience watching and listening to them perform the job. I came home and told my husband I felt like I had just been to a performance show that made me smile.
The only negative I have is I felt the prices are too high compared to other locations where you can get the oil change for much less. But, when I got home and got a coupon for a free second vehicle oil change, that made up for the price and will definitely bring the second vehicle for that free service.
Jennifer – Clinton Twp, MI 4/11/2017
The service I received at Uncle Ed's was phenomenal. Mark and his employee were very knowledgeable, explained everything step by step, and made me feel like I could trust them. The service was quick and up to par. I would definitely recommend this location to anyone!
Jessica – Clinton Township, MI 4/4/2017
I feel like the employees are always upselling. I work nearby and just want to come in for a quick oil change when I'm on my lunch break. I don't like spending 35 minutes having all my fluids and filters removed and telling me how bad they are. It's annoying.
Employees are always nice, I just wish it was faster.
Jarrad – Macomb, MI 3/31/2017
very helpful will return
Jason – Roseville, MI 3/15/2017
Mark was awesome, not only did he help me with deals and outstanding service, but he informed me about other aspects of my vehicle that I need to have checked out. He even referred me to a mechanic that he trusts. I would recommend this oil shop to anyone I know because of mike and his assistant Doug. They created a fun atmosphere as well through their singing!
Steve – Clinton Township, MI 3/14/2017
Beverly – Harrison Township, MI 3/7/2017
John – Roseville, MI 2/27/2017
Mark W and Tom Z were the friendliest technicians I have ever dealt with at an oil change business. I was very pleased and will recommend this store to everyone.
Thor – Eastpointe, MI 2/27/2017
I am a long term customer of Uncle Ed's. The service is excellent.
Christel – Clinton Twp, MI 2/24/2017
great job guys
Dorothy – Detroit, MI 2/3/2017
Guys we're very helpful I'll definitely be back
Sammi – Roseville, MI 1/28/2017
They were all super sweet and did a great job.
Laurie – Roseville, MI 1/14/2017
I appreciated the Uncle Ed's crew's efficiency helping me use a previously purchased oil change certificate
Reginald – Harrison Township, MI 1/11/2017
excellent customer service
Charlotte – Clinton Twp, MI 1/6/2017
Very friendly service.
Megan – Clinton Township, MI 1/6/2017
Great job as always.
Mike – Roseville, MI 12/23/2016
10 minutes turned into 30 - 35 minutes. Alot of fast talking. I had a hard time keeping up. An elderly person may not be able to.
Bobby – Clinton Twp, MI 12/17/2016
Your technicians were very fast and detailed.Awesome employees made it a great experience.
Julie – Mount Clemens, MI 12/15/2016
Great as always
Alex – Clinton Twp, MI 12/10/2016
It was different from what i thought it was going to be. it was a good experience.
Eric – Detroit, MI 12/9/2016
David – Clinton Twp, MI 12/9/2016
Elizabeth – Roseville, MI 12/8/2016
Doug H and Christopher C were friendly, helpful, professional and also honest. I felt very comfortable at this location. These two employees went above and beyond to make sure everything my vehicle needed was checked and replaced.
Constance – Clinton Twp, MI 12/5/2016
Angela – Macomb, MI 12/3/2016
Justin – Sterling Hts, MI 11/22/2016
Doug was fantastic and he is great at what he does!
Terry – Harrison Twp, MI 11/14/2016
Very helpful manager, answered all the questions I had.
Michael – St Clr Shores, MI 11/6/2016
No additional feedback
Michael – Mount Clemens, MI 11/2/2016
Jeremy and Doug did a great job. Great Experience!!
Leonard – Kingsville , MI 10/14/2016
Best customer service ive ever witnessed. Chris is great. My fiance and i will be coming to this location from now on
Marilynn – Clinton Twp, MI 10/10/2016
They explained everything that they were doing and listened to me when I had questions.
Jeff – Clinton Twp, MI 9/12/2016
service with a smile
Sarah – Clinton Twp, MI 8/31/2016
Excellent service, fast, and friendly! Highly recommend!
John – New Baltimore, MI 8/12/2016
I was charged for something that I didn't want. The manager was rude and didn't listen to what I actually wanted. I felt he was pushing services that I repeatedly told him I didn't need. Because of this, I decided then and there not to return.
Julie – Mount Clemens, MI 8/8/2016
Technician tried to check a filter but couldn't figure out how to access it thru the glove compartment. Took a long time and was never able to check it.
Greg – Clinton Twp, MI 7/27/2016
Both manager and technician asked for the keys to be put on the dashboard before working on the vehicle. This is the first time I can remember being asked to do this.. I think this should be your safety protocol for all shops.
Jamie – Allen Park, MI 7/20/2016
very nice staff
Chris – Ontario, MI 7/14/2016
I did not like that I was asked to show my email for my printed coupon
I was told people were copying them
But even so that's not my issue
Leslie – Detroit, MI 7/2/2016
Jenelyn – Clinton Twp, MI 6/30/2016
They were very knowlehable and Ade me feel comfortable!
Richard – Harrison Twp, MI 6/25/2016
The Mgr fast talked me into services I don't feel I needed . Wouldn't take NO for an answer! I ended up spending $57+ for a FREE oil change ....
Rick – Clinton Twp, MI 6/24/2016
The last time I was there and all other times the service and people were great.
This time not so great. The Manager on duty was over bearing, it was like his way or no way.
I cant believe I paid so much for an oil change this time. He told me I need this different oil, that I had been getting n the past. I advised him it was a lease Veh, and that I do take care of my cars, but didn't own it so I was not going to do top of the line.
Bottom line he was pushy, wouldn't Liston only when I insisted he did, and then he didn't like to be correct. HE kept trying to sell my things, even after I told him NO! Need not say any more. When I tried your shop the first time the service was great and the times after that. But after this last time, Won't be coming back ! Time find a new place. They checked the tire pressure from my onboard computer. I told them I was going on a long trip.
It was just a complete sales job this time.
Christy – Roseville, MI 6/22/2016
I received an email that I pre-purchased my next oil change. I did no such thing, and have no clue where that was even mentioned on the tablet. The manager didn't say anything about it either. My credit card better not be charged
Victor – Southfield, MI 6/14/2016
Best service ever!
Ayana – Detroit, MI 6/4/2016
This experience was by far the most interesting. It started off with the manager trying to be a comedian which was an epic fail!! Then the lack of knowledge on how to deduct my rewards points ($13.00 in value) and lastly I was charged twice for two different transactions but I think any work done at the time should be charged once!! This experience does not deter me from coming back but I surely hope I don't experience that again! Otherwise, Robert Welch will be hearing from me.... - customer since 2005
Ayana – Detroit, MI 6/4/2016
This visit was a bit "awkward". The manager (Mark)seemed to feel his humor was pleasant but it was pretty annoying (I did express this and he did stop). Next, there was two transitions completed due to the manager not identifying before I paid that another supply was needed (which this invoice reflects). Then there was some confusion on how to use my "rewards" points ($13.00 off in value). It was resolved thanks to another representative there (I didn't get his name) but it was just an overall "awkward" experience. I think it was some undertone between them two but hey it is what it is....
Eric – Clinton Twp, MI 6/4/2016
I'll be back
Karen – Clinton Twp, MI 5/17/2016
Manager came over told me the total, I gave him my credit card he took it and sat it on top of desk then turned to other customer took her card swiped it then picked my card up. Manager or the associate did not check my tire pressure but told me it was. My car shows me when tires pressure is low. I turned my car off and drove away my light didnt go out. I had to go back to have them put air my one tire and did not check the rest. I've been to another location before without any problems. I was not please with this location. I feel like I didn't get the service I paid for, this was a fraudulent oiI change, my oiled looked the same as it was when I went there. No check washer fluid. I did not get the same satisfied service from this location that I got from the st clair shores location. I left there feeling unsure and uncomfortable about the service I received with my car. Just because I went using a discount through my email doesnt make me receive a different type of service. I'm a single mom on budget, I cant afford to go somewhere else to have my car rechecked. I can only hope and pray nothing goes wrong..... Unsatisfied Clinton township customer.
Lemarlon – St.Clair Shores, MI 5/14/2016
Anthony,Mark and Doug we're very helpful.
James – Clinton Twp, MI 5/14/2016
Anthony H and Mark W were great guys couldnt ask for a better service. Very polite and funny
Ryan – Clinton Twp, MI 5/2/2016
Over selling. Was there for almost an hour and someone was waiting behind me. Left oily hand prints in my car. Added up my bill wrong the first time and was $20 less after I said something. Great customer service is always important but finishing the job fast and correctly is more important to me. Cool it on the upselling and get the customers out as fast as possible.
Holly – Warren, MI 4/29/2016
Service was excellent. Will definitely be going back and highly recommend to anyone I know. Manager and employee were very friendly and made the visit much easier.
Deanna – Harrison Twp, MI 4/25/2016
Paul – Detroit, MI 4/19/2016
Mark was super friendly and his customer service was excellent. Because of Mark's high level of service we will definitely be back to this location.
Ky – Fraser, MI 4/14/2016
Very professional service
Amy – Clinton Twp, MI 4/11/2016
Great survice...very helpful
Stehpen – Roseville, MI 4/6/2016
Never had a problem with the years I have been using Uncle Ed's.
Jason – Warren, MI 4/4/2016
Mike was very helpfull, fast and knowledgable
Jeff – Warren, MI 3/31/2016
Nothing every thing was good
Willard – Roseville, MI 3/25/2016
Jordan and Mark were excellent. Definitely coming back here!
Jeff – Clinton Twp, MI 3/22/2016
I keep coming back to this location because the service is so good. I even thought they opened at 8, this location doesn't open until 9, i was willing to wait. But when they arrived around 8:30 they had me in by 8:45. Steven R & Michael R both did an outstanding job. They make me aware of services and never push but give sound advice on what i may want done.
Stephen – Roseville, MI 3/21/2016
Fantastic crew who over delivered. Definately revist!!!
Les – Detroit, MI 3/19/2016
Mike was very energetic and knowledgable. Steve was very helpful and the guys at this store worked very quickly and professionally together.
Thomas – New Haven, MI 3/4/2016
Not at this time
Shelby – St Clr Shores, MI 3/3/2016
Service was awesome! Paid more then I normally would but it was worth it! Everyone was so kind and helpful.
Chelsea – Rochester Hills, MI 3/1/2016
I wanted to take a moment to give thanks to Mike and Steve for making an experience out of a simple oil change! Not only were they fast, friendly and efficient; Mike was extremely knowledgeable and personable. It is very clear that these guys truly enjoy their job and customers! Thanks so much!
Brenda – Detroit, MI 2/22/2016
I have owned several vehicles and I have always brought them to Uncle Ed's I get fast service and always good advice on maintance on all of my vehicles.
Ky – Fraser, MI 2/2/2016
Good service and friendly
Kylie – Grosse Pointe, MI 1/31/2016
This was our best visit to Uncle Ed's yet. Quick service, very friendly, and extremely helpful.
Vincenzo – Harrison Twp, MI 1/30/2016
I was very satisfied on how the employes took the extra time and effort on making sure my truck was to great stability. I love my truck and love to see when it is taken care off. Thank you for the work that is provided to me.
Shaun – Roseville, MI 1/19/2016
The manager andrew was very informant about what was happining with my viechle, you have a great team on your hand!
Donna – Harrison Twp, MI 1/16/2016
I receive excellent service at the two primary locations I visit. I go because the cost is reasonable but would not return if the service was not good.
Fred – Lincoln Park, MI 1/15/2016
Title expensive for oil change
Don – Roseville, MI 1/10/2016
Great employees! replaced a tire cap when I asked since mine was missing.
Barbara – Harrison Twp, MI 1/10/2016
I recently hit a pothole and was worried that a bracket fell off, or that something else may be wrong that I couldn't see. Andrew V. And Steven R. doublechecked uunder my vehicle to assure me that all looked good -- no leaks, not broken brackets, etc. It was a great relief to me.
Brian – Roseville, MI 1/8/2016
Seamed to be short staffed that day
Mitch – Roseville, MI 1/7/2016
I received a transmission flush from one of your competitors and found out that it was done poorly to where the fluid was still black. It was completed correctly and professionally by your manager Andrew and technician Steve. Uncle Ed's absolutely has my business for the next time I need my car serviced to the utmost perfection.
Shaquenta – Roseville, MI 1/6/2016
Very friendly staff, the didn't make fun of me for trying to put air in my tire the night before and accidentally letting out air . Not bad on the eyes either
Ladell – Macomb, MI 1/2/2016
They were awesome n very polite n saved me some money. I'm definitely going backðŸ˜ƒ
Henry – Mount Clemens, MI 12/26/2015
Cannot get the computer to take my survey unless I enter at least 5 characters in this field. In the future I would suggest this field be optional and not mandatory.
Kim – Clinton Twp, MI 12/19/2015
I've been a different uncle Ed's in the past and everytime I go, always it great customer service.
Michael – Clinton Twp, MI 12/18/2015
Everyone was very friendly.
Jerome – Detroit, MI 12/14/2015
Paul J. – Eastpointe, MI 12/6/2015
Lawrence – St Clr Shores, MI 12/5/2015
T. – Detroit, MI 11/30/2015
Both the technician and the assistant manager were knowledgeable and helpful.
Cindy – Clinton Twp, MI 11/28/2015
the staff made my visit one of the most enjoyable points of the holiday. We laughed so much I must have lost my Turkey dinner weight. The hour or so went by fast. I would ask if you could have cups for water available.
Janet – Detroit, MI 11/13/2015
Mark – Harrison Township, MI 11/7/2015
Mgr Andrew and techs Mike and Steve were highly professional, friendly and efficient.
Sarah – Mount Clemens, MI 11/5/2015
great fast service
Ky – Fraser, MI 10/30/2015
So far so good
Frederick – Roseville, MI 10/29/2015
Tom as always has great customer service skills and is always Helpful when I visit...
Jeff – Clinton Twp, MI 10/24/2015
I moved into the area in April and have gotten two changes so far and they just do a great job there.
Emily – Warren, MI 10/24/2015
Awesome service and guys were awesome with their job:)
Angela – Saint Clair Shores, MI 10/23/2015
All three men working at the shop today were extremely polite, knowledgeable and efficient. I was very impressed with how they explained everything to me and made sure I was comfortable. They even held up conversation with me while there were computer troubles, and the manager had to contact tech support. This was my first time visiting this specific location, but I wil absolutely be back, due to the amazing customer service I recieved. Keep up the great work guys!
Gerald – Harper Woods, MI 10/2/2015
What happen was that I am making the push to get this car to the 200,000 mile mark and I had a list of things that I wanted my mechanic to do including fluid changes. I decided on uncle eds for some of the fluid changes because your equipped to handle fluids....pumping out old fluids ,flushing out old fluids,etc. I spent $395.00 that day.the service and everyone at that location was great and took the pain of that bill away some,I know some things about car maint. And they took the time to discuss options and anything that would be good for this car at this point.it was a longer than usual visit,and I wanted it to be to have things done right..... The shop as a whole should be commended right away.
Dequan – Clinton Twp, MI 10/2/2015
Austin and trevor did an awesome job i will be coming back soon! Thanks guys
Ken – Clinton Twp, MI 10/1/2015
Came in for top off and they found my radiator fluid was bad. They offered an exchange with a cleaning package. I am very happy with the service
Tom – Roseville, MI 10/1/2015
It had felt like awhile so I thought I needed an oil change, luckily Austin noticed it had only been 1500 miles and a month and a half since my last oilchange and noticed I almost made a mistake. I appreciate honesty because any other place would do it with no question but talk about attention to detail and that'll bring me back
Renee – Clinton Twp, MI 9/23/2015
They were very professional.
Kayla – Clinton Twp, MI 9/19/2015
I have always had great service from this location in the past but never took the time I fill out a survey. Today, though, it feels almost like a moral obligation (and certainly pleasure) to let you know about the truly outstanding customer service I received from Austin and his team Jordan and Mike and to commend these guys on the definition of a job well done!
I originally came in for a standard oil change but the team took the time to do a full check and it turned out I needed more than just that. I was a little embarrassed at how much I had let go but Austin made me feel at ease and explained all that I needed done and even prioritized the services, which my car-illiterate brain appreciated. In the end I took all his recommendations and he helped me bring down the cost from too much to affordable, something for which both my wallet and I will always be grateful. In performing the services he explained each step so I knew exactly what was happening (again car-illiterate) and did them so quickly and efficiently that I'm sure I would still be at the shop had I gone anywhere else.
Many of my examples of great service come from my experiences at Uncle Ed's but today proved that this is the place for me. Never again will I look at another oil shop; my heart is set on Austin and his team at Uncle Ed's!
Regie – Mount Clemens, MI 9/18/2015
Great group of guys. Very informative
Ayana – Detroit, MI 9/13/2015
I was told the cost of a dip stick replacement would be anywhere from $200 to $300 which was later found to not be true. The cost was only $15. Please advise staff to NOT give pricing on things they have no sure about. I have sent a detailed email to Robert Welch regarding this situation and was in communication with him at the time as well.
Ky – Fraser, MI 9/11/2015
Everything was good
Christian – St Clr Shores, MI 9/8/2015
These guys are great keep up the great work
Yuri – Detroit, MI 9/5/2015
Todd – Warren, MI 9/4/2015
Just bought my charger 2 weeks ago decided to give Uncle Ed's a try. I didn't realize what needed to be done. Thanks to Austin and Chris I know my charger will be on the road for a long time!
Pamela – Livonia, MI 8/31/2015
They did a great job and went to three other shops not uncle Ed's and you guys were the only ones to change them out thank you so much!!!
Sedric – Clinton Twp, MI 8/27/2015
Great guys great service that's why I will keep coming back to Uncle eds.
Liz – Grosse Pointe, MI 8/26/2015
Austin is smart, enthusiastic, and considerate. He clearly takes pride in his job and it is demonstrated through his clear and effortless communication style. He explained all of the options available to me and gave excellent recommendations. Clinton Township is fortunate to have such reputable businesses that also hires top quality employees. I will be a returning customer. Very sincerely, Elizabeth Vogel, Deputy Supervisor of Clinton Twp. & a big fan of Uncle Ed's!
Deborah – Clinton Twp, MI 8/25/2015
Very professional and always a pleasure
James – Clinton Twp, MI 8/25/2015
Job well done as always
Thomas – Saint Clair Shores, MI 8/25/2015
Always great service
Renee – Lake Orion, MI 8/22/2015
I had been at a competing facility for FOUR HOURS awaiting a simple oil change. When I pulled in, I was immediately greeted in a professional and courteous manner, and the utmost care was taken in the inspection and maintenance of my vehicle. As a result of the courteous service, I opted to purchase additional services and maintenances which I otherwise would not have known needed attention.
Julie – Mount Clemens, MI 8/19/2015
New car for us, wanted to establish a baseline oil change on the new car. Great service.
Michael – Chesterfield, MI 8/19/2015
Great service. I was informed on what coupons I could use and I saved big not only did they open early but they were fast
Lisa – Harrison Twp, MI 8/17/2015
They did a great job,e explained everything I needed.
Joshua – Arlington, MI 8/17/2015
Heading back home to Arlington for school and wanted to get my truck ready for the trip home
Chris helped me by telling me what would help me most for my trip and even told me about how I can save gas on the way there. Great team you have here and that is why I always come to Uncle Ed's!
Chris – 34209 Kentucky, MI 8/11/2015
I came in today to get my tires checked, Chris told me about your nitrogen service as well as your wiper blades. I chose the nitrogen service because of your employees knowledge on the service. I plan on returning soon to get new wipers and even an oil change. Steve was great helping me find a place to get some detail work done on my truck. Keep these guys around and you will always have a customer. Thanks again Chris and Steve.
Andrew – Harrison Township, MI 8/9/2015
No other feedback
Garrett – Roseville, MI 8/8/2015
The staff was very friendly and attentive, it's always a pleasure to receive their services.
Mary – Grosse Pointe, MI 8/8/2015
All three guys were awesome - very polite and did a great job!
Julie – Mount Clemens, MI 7/28/2015
Always great service!
Julie – Mount Clemens, MI 7/28/2015
Excellent as usual!
Jennifer – Harrison Twp, MI 7/23/2015
The service is always great, because of that I will always come in to uncle Ed's.
Jennifer – Harrison Twp, MI 7/23/2015
Great service every time I come, it's what brings me back!
Sally – St Clr Shores, MI 7/17/2015
Lisa – St Clr Shores, MI 7/17/2015
Very friendly and professional. Explained step by step everything that they were doing.
Christine – Imlay City, MI 7/17/2015
I came in to get a light bulb replaced, unfortunately they weren't able to do it. They explained to me why (the screws were rusty and stripped out). They did all they could and made sure that I was aware of everything that was going on. You have a great staff here and I plan on coming back to take care of other items when I can. Keep up the great work guys.
Christy – Roseville, MI 7/17/2015
Everybody gives great service and very informative. Always have answers for any questions best oil change place I have ever been too.
Renee – St Clr Shores, MI 7/14/2015
Top notch service was great, you have an excellent crew here, I have some services due that I couldn't get today but will come back because of Chris and Steve really great guys.
Michael – Clinton Twp, MI 7/13/2015
Chris and Evan were great! Very professional.
Jason – St Clr Shores, MI 7/13/2015
I always use Uncle Ed's and always will.
Lois – Clinton Twp, MI 7/11/2015
These gentlemen are great really cared about my car and made sure that they used my coupons to the fullest. Always great service when I come in. My car will always be taken care of at uncle ed's.
Antonio – Mount Clemens, MI 7/10/2015
Appreciate everything they did for me today had a knocking sound and Chris, Steve, and Evan where great.
Bernard – Clinton Twp, MI 7/8/2015
Fast and friendly service I will be back
Nichole – Groton, MI 7/8/2015
Driving home today, they made sure it would be a safe trip, thank you guys!
Chris – Ontario, MI 7/7/2015
Oil filters are now "the non-standard" ones for the most part and tagged onto the price ($10.00). Considering that you don't use your standard one that is included in the price $10.00 more is a bit steep for a additional charge. I can see $5.00 additional to make up the cost difference, but I can buy one my self for $10.00.
Janice – Mount Clemens, MI 7/6/2015
Will always recommend Uncle Ed's to all my friends. Chris was amazing at letting me know that I had a few services due, and Steve was helpful enough to let me know that nitrogen would help with my tire problems. Absolutely an amazing crew you have at this store, because of that I will be back.
Barbara – Detroit, MI 7/6/2015
Always great service at this location that's why I will alway come back to uncle ed's.
Rose – Clinton Twp, MI 7/3/2015
Very fast and friendly, was great on explaining everything my car needed. Austin was great checking all my lights and tires and Chris was very detailed on what services I needed. Will be coming to uncle ed's for all my vehicle needs.
Marlin – Detroit, MI 7/3/2015
Chris was very informative and helpful, Austin was great. Absolutely the best service I have ever had at an oil change. Because of this service I will be returning and telling everyone I know to come here.
Jeannette – Harrison Twp, MI 7/3/2015
Very polite people creating a friendly environment which is a great thing to have
Brodrick – Detroit, MI 7/3/2015
They did a great job and because of that I will always come back to uncle ed's!!!
David – Roseville, MI 7/3/2015
Chris was amazing opened the store early so I could get my window treatment. I will be coming back soon for my oil change.
Jalen – Warren, MI 6/26/2015
Austin N, Christopher C, and Demarco H were all very friendly and helpful. I was informed of all my different options of service and taken care of efficently and uickly. Will definitely come back again!
Rick – Warren, MI 6/19/2015
Everyone working there is great, completely professional, and made it easy to understand. Definitely will be returning when my oil change is due.
Katarina – St Clr Shores, MI 6/19/2015
Austin who guided me in fully advised me on my vehicle and all my needs, after the manager Chris came and assured me my vehicle was running fine and gave me ideas on how to make my car run better ! Excellent service, I will absolutely be back for my oil change because of Austin and Chris!
Austin – Roseville, MI 6/19/2015
Great staff ! All studs
Angie – Roseville, MI 6/17/2015
Very professional. Worked
Hard and fast. Will return
Corey – Clinton Twp, MI 6/17/2015
Austin and arron did great
Jeanne – Mount Clemens, MI 6/17/2015
Austin and Evan gave me exceptional service
Jessica – Sterling Hts, MI 6/10/2015
Very friendly employees. :)
Dennis – Clinton Twp, MI 6/6/2015
Dawn – Chesterfield, MI 6/3/2015
Austin H. and Steve R. were very friendly and informative during my oil and transmission fluid changes. They both informed me of up coming services my truck would need in the coming months and gave me information I could look at and go over before my next oil change.
Kaylee – St Clr Shores, MI 6/2/2015
Great fast and friendly service!
Emmanual – Detroit, MI 6/2/2015
Michael – Clinton Twp, MI 6/1/2015
Great atmosphere excellent service willing to go the extra mile for the customer
Ron – Clinton Twp, MI 5/24/2015
Very quick service
Kristin – Mount Clemens, MI 5/9/2015
The technicians were nice, friendly and informative :-)
Rebecca – Harrison Twp, MI 5/2/2015
I wish I had known before that an oil change on my VW started at a higher rate than a regular oil change. Otherwise, the service was wonderful!
Brandon – Clinton Twp, MI 4/24/2015
Staff was extremely helpful and very friendly. The friendly, personable interactions are why I recommend Uncle Ed's to others.
Frederick – Roseville, MI 4/18/2015
Tom as always is great. I hear he is going to the 28820 Harper Ave
St Clair Shores, MI shop... I will follow him there as I appreciate his professionalism. It's a little further from my house but well worth it.
Have a Great Day :-)
Christine – Fraser, MI 4/3/2015
They were great. Good team.
George – St Clr Shores, MI 3/29/2015
The manager told me about the cabin air filter. I have been told by the dealer and local Uncle Ed's that my 2010 Ford Flex did not have one. Thomas S was knowledgeable about this and took my old one out. What a mess! It was worth the cost to have this done by a pro in the coldest weather of the winter. I appreciated his honesty and effort to please me.
Jason – Chesterfield, MI 3/27/2015
Rear tail light was not installed properly. This was disappointing.
Brian – Roseville, MI 3/25/2015
Very attentive and professional young men, it restores my faith in this younger generation.
Steve – Clinton Twp, MI 3/24/2015
Colleen – Clinton Twp, MI 3/24/2015
I HAVE BEEN GOING TO THIS LOCATION FOR MANY YEARS AND I HAVE TO SAY THE TECHNICIANS WERE EXCELLENT!!!!
Mark – Harrison Twp, MI 3/20/2015
Keep up he good work.
Mechalla – Clinton Twp, MI 3/20/2015
Tom and his team were awesome! I purchased a used 2007 Monte Carlo and Tom took his time explaining all the services to me. These gentlemen really enjoy their work and care about their cutomers. Im glad I came to Uncle Ed's Oil shoppe. Thanks Tom!
Kevin – Royal Oak, MI 3/20/2015
Great crew working there!
Mark – Oakland, MI 3/19/2015
Slightly over priced compared to competitors. Will have to use coupons if returning. Most professional oil change I have received.
Cindy – Clinton Twp, MI 3/14/2015
Most amazing service visit I have had in a long time. Tom was very professional, knowledgeable and polite.
Brian – Clinton Twp, MI 3/14/2015
Tom and his team are friendly and efficient every time we come.
Iesha – Mount Clemens, MI 3/13/2015
It was an amazing experience for my first time it made me feel safe about taking my car out in the road. Tom was very funny helpful and got the job done!! I will b returning for a top off or any other car needs. Very wonderful experience.!
Dan – St Clr Shores, MI 3/13/2015
I was out running errands when I noticed the guys I usually have maintinance my vehicles waving in front of the store. That reminded me that I needed to stop in and see if I needed to have my fluids topped off, so I pulled in and they did just that. The technician Anthony was very detailed in taking care of my vehicle and reminded me of some up and coming maintinance recommended. I spoke to the manager Tom about the coupon books I use to receive in the mail and asked him why I don't receive them anymore since I have three vehicles that Uncle Eds does services too and Tom suggested I mention that in this survey.
Frank – Saint Clair Shores, MI 3/11/2015
Great manager and staff
Justin – Sterling Hts, MI 3/11/2015
The Manager Tom was very friendly & helpful!
Adam – Grosse Pointe, MI 3/8/2015
It was assumed that our lights were working because the car is relatively new, so those never got checked. Not everything that was supposed to get done actually got done, including washing the windshield, light check, battery check, etc. Since we had waited longer than we wanted, we just left instead of asking for them to finish the job.
Kisha – Clinton Twp, MI 3/7/2015
tom and his assistant were very nice and had my car running even better than before
Catherine – Harrison Twp, MI 3/3/2015
The manager even remembered me from my last visit(s), but I usually go to the same Uncle Ed's. Service there has always been outstanding and friendly no matter who the manager is.
MaryRose – Mount Clemens, MI 2/21/2015
Very informative, great customer satisfaction.
vincent – Roseville, MI 2/21/2015
the staff was very professional
Syera – Clinton Twp, MI 2/20/2015
Tom very professional and cordial when explaining services being done and what he suggested should be done. Anthony and Steven very proficient in the services being done and clear with the steps and I needed to do in order to perform services.
Janet – Detroit, MI 2/19/2015
The guys there were so professional, friendly, and thourough,. They check out my whole car. :)
Christine – St Clr Shores, MI 2/14/2015
The store manager Tom is PHENOMENAL. Best customer service I have ever received ANYWHERE I have ever gone.
Anthony – Eastpointe, MI 2/7/2015
Tom was so helpful and had great customer service all of the guys seemed very knowledgable. These guys have the best customer service I've seen in a while.
Mike – Clinton Twp, MI 2/4/2015
I came in for an oil change, Tom the manager informed me I was overdue for a few other services, and I chose to have the radiator fluid exchanged along with the oil change during this visit. As a former manager for Uncle Ed's I can say that Tom provided outstanding service and his team was well trained and very professional and polite. Outstanding visit, please pass my thanks along to Tom and Evan.
Frederick – Roseville, MI 1/11/2015
Advisor Thomas S and Utility Technician Evan F we very professional and courteous. I have been coming to this same Uncle Ed's for over 5 years and will continue to do so as long as I receive service like I have been getting so far.
Mike – Lake Orion, MI 12/26/2014
Tom was very friendly and thorough. Explained everything clearly.