Back to Oil Change Service Locations
Experience Michigan's Best Oil Change right here in Waterford. Conveniently located on Highland Road, our friendly and knowledgeable technician staff will service your car, truck, or van with a fast and professional oil and oil filter change. But that's only the beginning!
Nothing to add. Great service and fast!
Michele – Ann Arbor, MI 7/13/2019
Manny – Ann Arbor, MI 7/9/2019
I don’t really like all the upselling
Sara – Ypsilanti, MI 7/16/2019
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Richard – Ortonville, MI 7/16/2019
Service was complete, communication of services a big plus, future recommendations communicated and written down for future reference, prices very competitive, elapsed service time approximately 20 minutes.
DMonique – Farmingtn Hls, MI 7/10/2019
Jessica is a great person I love her customer service and her kindness
Ralph – Waterford, MI 7/9/2019
Apparently will not let me complete the survey without adding comments, that's unfortunate. Will not be participating again.
Kenneth – Waterford, MI 7/1/2019
The manager was very helpful and knowledgeable and fast friendly service will be back thank you
Marsha – St Clr Shores, MI 6/27/2019
Staff was EXCELLENT!!!
Prices a little higher than what I pay elswhere.
Cassidy – Kalamazoo, MI 6/19/2019
I had an oil change on my car just over a month ago at the Kalamazoo location and had an issue, I was pleasantly greeted. Manager seemed honesty concerned, took care of the problem and made sure I was satisfied with outcome- 5 star service from Jessica and Kristoffer. This was the first time I had an oil change from your company, but I will be bringing all 5 of our personal cars to your location from now on
Kris – Fenton, MI 6/16/2019
The crew was very friendly and also very busy. They all were impressive workers. Thanks again for the $50.53 oil change... I will recommend you to friends and family.
Ashley – Southfield, MI 6/15/2019
Jessica and Cody were great!!! They waved and were super friendly. Very knowledgeable and gave us the best service possible! They were on the side of the road waving us in. Thank you to Jessica and Cody for the amazing service.
ROBERT – Clarkston, MI 6/12/2019
I love Uncle Ed!
Mark – Waterford, MI 6/5/2019
Prompt, friendly service and fast.
Jason – Pontiac, MI 6/4/2019
Always nice to visit this location.
Sydney – White Lake, MI 6/2/2019
Jessica was fabulous! We will definitely be back! My daughter was very comfortable with her! Nice to see a woman store manager!
Brandon – Waterford, MI 5/28/2019
Kris was very knowledgeable and amazingly helpful.
Chris – Farmingtn Hls, MI 5/26/2019
Always great service at this location
Kayla – Waterford, MI 5/25/2019
Brooke – Pontiac, MI 5/25/2019
This shop team is awesome! I love them! Thank you.
Kyle – Waterford, MI 5/25/2019
They were awesome and fast
Brian – Waterford, MI 5/24/2019
Jessica and crew were great, as usual. Fast, professional and friendly service. Actually entertaining at times!
Angel – Pontiac, MI 5/24/2019
Manager was awesome, very friendly and knew her stuff. It took a bit longer than they say they normally take, as there was an issue they were attempting to correct, but i wasnt in a huge hurry and she not only apologized many times, she thanked me for my patience. Sometimes things happen. I get that. but customer service was top notch even if it was chaotic.
STEVE – Pontiac, MI 5/21/2019
The manager Kris and service tech Andrew were very friendly, professional and efficient while servicing my vehicle.
Rod – Waterford, MI 5/19/2019
Excellent service very friendly thank you
Scott – Waterford, MI 5/18/2019
jessica p is the best great service helpful and very nice , she is why i come back
Crystal – Waterford, MI 5/18/2019
They were really helpfull!!
Fred – Waterford, MI 5/18/2019
Awesome group of people you have here! First time here and Jessica made me feel welcome. Thanks, and I'll be back!
Brooke – Pontiac, MI 5/18/2019
Jessica and Steven are amazing! They get me in and out fast! Thank you!
Natasha – Waterford, MI 5/17/2019
Kris – Fenton, MI 5/17/2019
Jessica and her guys were fast, friendly and efficient. I am totally satisfied and see how you operate and thank you for the second car free oil change. My Ford is running beautifully.
John – Waterford, MI 5/15/2019
Your Manager Jessica P. is a great representative for your company.Besides being very knowledgeable on vehicles she has a great personality and is very outgoing.She makes you feel welcomed and when you leave you feel all your questions have been answered. I will always use her shop for all my oil changes and recommend it to my family..
Valerie – Pontiac, MI 5/15/2019
very friendly, quick and efficient
Zachary – Waterford, MI 5/13/2019
Amazing service from this location!!! Jessica was very friendly and professional. Her staff was also very friendly and professional.I will return again in the future.
BILL – Waterford, MI 5/9/2019
Andrew and Kristoffer did an excellent job...very professional...thank you
TROY – Davison, MI 5/9/2019
Most expensive oil change I have ever gotten.
Charles – Commerce Twp, MI 5/4/2019
No visit was fine
DMonique – Farmingtn Hls, MI 5/3/2019
Great customer service
Ashley – Pontiac, MI 5/2/2019
I love this location. Great service!
Amelia – Waterford, MI 4/27/2019
Jessica is FANTASTIC and is the reason I came back to this location! Incredibly friendly, helpful and very knowledgeable but not pushy at all. She makes the experience delightful and I will absolutely be back because of her! The other staff I’ve encountered have also been amazing and showed great teamwork and amazing customer service.
Kathryn – Waterford, MI 4/25/2019
Jessica and the other tech were awesome and very helpful. Won’t go anywhere else from now on. Great service!
Emilie – Waterford, MI 4/22/2019
Great service! Great people!
Kristopher – Rncho Cordova, MI 4/22/2019
Al – Waterford, MI 4/20/2019
Everything was excellent and I will be back
Jeffrey – Lake Orion, MI 4/18/2019
The manager and technician who I did my oil change were very friendly and professional. They left a good impression. When I get an oil change I typically feel like the place is trying to rip me off. I didn't leave with that feeling at all today which is a credit to this shop.
Sarah – Rochester Hls, MI 4/18/2019
Dan, Kris and Steve were all so helpful and friendly! Amazing service as always! I drive 20 mins to come to this specific shop!
Lisa – Waterford, MI 4/16/2019
very nice staff
ALESA – WATERFORD, MI 4/16/2019
Steven and Kyle are really nice people. I didn't get there until 6:45pm and serviced my car anyway. They treated me like I was the first customer of the day instead of the last customer of the day. That's why I will always come back.
Cody – Waterford, MI 4/14/2019
Joe – Waterford, MI 4/8/2019
Jessica and Steven were very friendly and the service was outstanding. They got me out in the amount of time they promised. I have come to this location many times and am always pleased. I trust the service and they have never let me down. Jessica took time to explain everything. A very good experience and I will be back
Vivian – Lake Orion, MI 4/6/2019
I was completely satisfy with the way the service technician and manager treated me doing the service of my car.
Anna – WATERFORD, MI 4/5/2019
Great service with friendly staff!
Daniel – Pontiac, MI 4/5/2019
Great service , Great people.
Amy – Keego Harbor, MI 4/3/2019
This is the main location I use for oil changes. It is convenient and the staff is always top notch.
Kyle – Waterford, MI 4/1/2019
Almedina – Waterford, MI 3/31/2019
Jessica is the main reason I always come back to this location, She is super friendly and kind. We have built a good customer friendship, she takes care of all my needs and always lets me know what im due for other than my oil change, Considering I have children. I bring all 3 of my cars in specifically to her! The team in general is awesome and they are doing an amazing job!
Dakota – Chesterfield, MI 3/30/2019
Went to the Waterford location on highland rd for an oil change. First time here and Jessica was completely helpful and professional. She had a great smile, sense of urgency and you could tell she enjoyed what she was doing for her customers. She said she was very proud to be the only female store manager in the company. She deserves to be recognized for her above and beyond service. Thank you Jessica!!
Autumn – WATERFORD, MI 3/30/2019
Jessica and Andrew are a great team. My power steering was having issues so I came in to see if it was low. Jessica explained that it was full and what might be wrong. She was very thorough and you could tell she really cared about helping us. I will definitely be back. Thank you!
Jessica – Waterford, MI 3/30/2019
No additional comments at this time.
Lyle – Waterford, MI 3/30/2019
Jessica and her staff always do a great job.
Casey – Pontiac, MI 3/29/2019
No joke, this was my favorite trip to uncle ed's; and they have all been good. Andrew was peppy and professional. Jessica is very good at matching the needs of the vehicle with the means of the customer. She knows your products, coupons and discounts, and cars. I had no energy for folderol, she understood and stuck to my direct concerns. This type of service is what brings me back time and again.
Lisa – Waterford, MI 3/28/2019
Jessica is AWESOME! She makes me feel so safe and secure when I pull into Uncle Ed's. She is the reason I come back!
Tim – Waterford, MI 3/28/2019
Very good service with very nice people. Was treated extremely well. I will be back.
Timothy – Waterford, MI 3/28/2019
I am always very satisfied with my service at Uncle Ed's. My service advisor/manager,Jessica P, is always very friendly, takes great care to tell me about anything my vehicle is due for, gives me fast and quality service and does an awesome job every time! Jessica is awesome!!!
Chris – Waterford, MI 3/28/2019
Great service always!
Brooke – Pontiac, MI 3/28/2019
Jessica and Steven are quite the team! I'm always satisfied with this location after I leave. Thank you for amazing employees!
Shaeli – Waterford, MI 3/27/2019
Kris and Kyle were great! they explained each service in detail and what the benefits were, and Kyle did everything he could as far as coupons. They let me know what kind of issues they saw and explained how worried I should be as well as what kind of options I have to take care of them. I was happy to come in for a standard oil change and getting an engine and fuel system cleaning as well.
Rich – Waterford, MI 3/22/2019
I JUST WANT TO SAY THAT
JESSICA AND ANDREW ARE AMAZING!
Galen – Grand Blanc, MI 3/17/2019
I have come to Uncle Ed's a few times, and I always love when Jessica and Steve are working. They are so nice and considerate. They always give outstanding service and work very quick. They get you in and out in a timely manner. I have never been disappointed by their service. They let you know what you need and always do a full fluid check and fills. I will always come back to this location. Very happy and proud customer.
Lawerence – Waterford, MI 3/14/2019
Very happy great service
Kyle – Waterford, MI 3/11/2019
Friendly staff, great service!
Alexandra – Waterford, MI 3/9/2019
Prices seem to be higher than surrounding area !! I see there is a rewards program . I think I signed up for it but confirmation would be great :)
Rebecca – Waterford, MI 3/2/2019
All the techs and manager provided excellent service. Customer service and services provided were top knotch.
Steven – Waterford, MI 3/2/2019
Great service and great team you have at this location. Friendly and attentive staff!
Carrie – Waterford, MI 3/2/2019
Jessica, mgr on duty, was very knowledgeable and very helpful. The shop did not have my filter, Jessica called around at 8am to find one. She had it delivered and had me come back later to have the filter installed. Great customer service.
Michael – Waterford, MI 3/1/2019
Jessica was everything I could ever ask for! She helped my husband and I and went above and beyond in all our request and answered all our questions. Also taught us a thing or two with our windshield wipers! We will definitely come back!
Lacahne – White Lake, MI 2/28/2019
Fast and easy!!
Brandy – Waterford, MI 2/27/2019
Jenna – W Bloomfield, MI 2/25/2019
Jessica and her team did an amazing job. So friendly and educational. I don't know much about vehicles so I love that I can count on them, especially Jessica to be honest and tell me what my vehicle really needs. Not just trying to upsell me and tell me I need things done when I don't. My husband and I fully trust them. Life time customer! Thank you!
Jacqueline – Bloomfld Hls, MI 2/24/2019
Jessica and Steven in the Waterford location are excellent! I will be back!
Cora – Waterford, MI 2/20/2019
Jessica and Steven were very helpful and fast. I appreciated their advice about how to keep my car running well for the life of my vehicle.
Tiffany – Auburn Hills, MI 2/17/2019
Great job very friendly
Winona – Pontiac, MI 2/6/2019
Marc – White Lake, MI 1/27/2019
Well done would come back
Sue – Waterford, MI 1/25/2019
Most excellent customer service & so friendly
Stephanie – Waterford, MI 1/17/2019
The guys who helped me were wonderful! They recommend things but didn’t make me feel pressured to get any of it, if I didn’t want to. I will back. What a great service. Both management and worker were friendly , informative and explained anything I had a question on. Great job.
Jeff – Waterford, MI 1/13/2019
Everyone is very professional and very nice
Seth – Waterford, MI 1/13/2019
They worked great together. There was 3 cars and did a great job working on all 3 cars at once.
Lori – Waterford, MI 1/12/2019
The staff was amazing and very fast!
Joanie – Kokomo, MI 1/11/2019
Jennifer,and staff, was polite, curious, friendly, accommodating (giving me a coupon on high milage oil) & inviting. I needed a service; parts manager at Rochester hills Chrysler recommended you.. Will pass on good words
Devon – Ortonville, MI 1/8/2019
Jessica is always great! She remembers me each time I come back and makes sure everything is done and efficiently even while training.
Larry – Waterford, MI 1/6/2019
I have no additional information
Thalia – Waterford, MI 1/5/2019
This was the best car service I’ve ever received. The manager really seemed to enjoy herself and made sure her employees were smiling and attentive, which is VERY important to me. I would recommend her for any position, simply for the clear dedication.Thank you for the service.
Steven – Waterford, MI 1/4/2019
The service was great.
Melissa – Waterford, MI 1/3/2019
Jessica and Kris provided outstanding service. Kris directed my car in and asked the purpose of the visit. As he worked on the safety check items, Jessica explained what other services I may need with my high-mileage car. Both were very friendly and made me feel comfortable with the maintenance services needed for my car.