Back to Oil Change Service Locations
Come experience Michigan's Best Oil Change right here in Warren. Conveniently located at 32940 Van Dyke, our friendly and knowledgeable technician staff will service your car, truck, or van with a fast and professional oil and oil filter change. But that's only the beginning!
In addition we provide a thorough 19-point inspection with advice on the condition of your vehicle. We will check your car's fluids and if they are low, we can top them off. As an added courtesy we set your tire pressure, check your exterior lights, inspect the wiper blades and hand wash the windshield. All in just 10-15 minutes!
Our Van Dyke service station is a full-service location, meaning we can perform additional preventative maintenance services such as transmission fluid and radiator flushes, help increase your vehicle's gas mileage with our engine additives and treatments, and install or replace air filters, wiper blades, and bulbs.
Our service doesn't stop once you leave! As a valued customer you receive our free fluid and tire check in between oil changes - a $25 value yours free to use as many times as you’d like!
Willie Pompey III
Asst District Manager
It was a wonderful experience, you all helped me with me piece of crap car and answered all questions I had.
Julia – Byron Center, MI 11/7/2018
All great. Thanks!
Anne – Kalamazoo, MI 11/7/2018
Take Our Survey
Gabriel – Sterling Hts, MI 12/10/2018
The last time I came to this specific location, my experience was forgettable at best. This last visit set the new standard for expectations for Uncle Ed's, truly top notch service for a good rates.
I also believe someone used the word "hinky" to describe something on my car, I absolutely love it - I would call my whole car hinky.
Tyler – Warren, MI 12/9/2018
You guys always check headlights, brake lights, tire pressure etc., but not this time. I would have mentioned it but I was in a hurry.
KATELYN – Warren, MI 12/8/2018
Everyone was very nice and very accommodating
Robert – Warren, MI 12/6/2018
Steve – Center Line, MI 12/1/2018
The only think I have to mention is this. The utility tech told the customer service Adviser that he only used 1 qt of anti-freeze on the overflow tank fill and repeated it several times to the CSA but yet I was charge for 2 qt's which I did not notice until I went to do the survey. The CSA even asked the utility tech again and he repeated it again that it was only one qt that was used. So I fail to understand how I was charged for 2. Its only $6 bucks which isn't whole lot of money, but I would think that should had been properly billed. The whole crew were ROCK STARS as far as taking care of my car needs and making suggestions on things that the car needed. Like I stated that the $6 dollar over charge was the only think.
Michael – Warren, MI 11/29/2018
Ricky – Warren, MI 11/28/2018
Best place ever I won't go nowhere else
Tyrone – Waterford, MI 11/28/2018
Great workers. Brian, Gordon and Steven were all pleasant and informed me about what I was getting worked on for my vehicle.
Sandra – Warren, MI 11/28/2018
Best Uncle Ed’s around!!!
Gordon and Steve were amazing!! I love the old time feel.
Erin – Sterling Hts, MI 11/26/2018
CS Advisor: Steven M
Manager: Steven R
Utility Tech: Gordan P
Lower Tech: Gordan P
Jessica – Warren, MI 11/24/2018
Jeffrey – Warren, MI 11/23/2018
Keep up the friendliness very professional
Warren – Sterling Hts, MI 11/23/2018
Keep doing what you're doing
Tracy – Madison Hts, MI 11/23/2018
Very friendly and helpful in answering my questions.
Duong – Warren, MI 11/19/2018
Good good gods ohh yaaa oil
Dee Dee – Warren, MI 11/16/2018
Nice,wonderful,helpful,awesome 👍🏻😊come here for all my car issues
Abe – Hamtramck, MI 11/15/2018
They are really good oil change guys gave me all the perfect information about my vehicle.
Neva – STERLING HTS, MI 11/15/2018
Nothing was checked yet i paid $97 for service
RICK – Warren, MI 11/5/2018
Tech told me he topped off transmission. Left the shop & had to return trans was slipping he then added fluid
Brendan – Warren, MI 10/30/2018
I love coming to you guys!
COURTNEY – Sterling Hts, MI 10/25/2018
Everything was great
Eric – Sterling Hts, MI 10/17/2018
Everything was fine
Elaine – Sterling Hts, MI 10/14/2018
They are thorough and friendly!
Robin – Sterling Hts, MI 10/13/2018
Very well served by each employee. Every one was very helpful pleased with the service.
Allison – Saint Clair, MI 10/9/2018
Friendly and helpful service as always. Thank you! :)
Patricia – Sterling Hts, MI 10/3/2018
Alexandrea – Sterling Hts, MI 10/1/2018
Tina – Sterling Hts, MI 9/29/2018
There very good
Tyler – Warren, MI 9/21/2018
Awesome service, charming workers. Will definitely be coming back!
Larry – Fraser, MI 9/10/2018
Sharon – Warren, MI 9/9/2018
The manager went tremendously out of his way to help me out!
Nina – Warren, MI 9/8/2018
Very friendly and informative. Would definitely return for my next oil change!
Steven – Warren, MI 9/7/2018
Joseph – Rochester Hls, MI 9/6/2018
Excellent, fast service and friendly employees.
Lisa – Warren, MI 8/30/2018
Val – Sterling Hts, MI 8/23/2018
He manager is so friendly and the service was outstanding!
Lakesha – Harper Woods, MI 8/22/2018
Steve was awesome, very professional and efficient!!
Brian – Warren, MI 8/21/2018
Only hanged oil didn't check air pressure, wiper fluid or any of the other things which I thought they would have....
Melissa – Warren, MI 8/17/2018
Employees are very pleasant and friendly!
Ed – Warren, MI 8/13/2018
Top notch service provided by manager steven and jalen while training another guy. Steven is very upbeat and positive which in return will make me a return customer. Keep up the good work and GO LIONS!!!
Jennifer – Sterling Hts, MI 8/13/2018
The manager was polite and no hard sell of additional product, but I was surprised at all of the optional upgrades that could seem overwhelming or off putting to first time customers. It would be better to offer packages at the good, better, best levels.
RJ – Bloomfld Hls, MI 8/13/2018
Great customer service
Dan – Clarkston, MI 8/13/2018
Kyle – Sterling Hts, MI 8/8/2018
Nancy – Warren, MI 8/8/2018
Manager Steven R. was friendly and professional. A slight error was made when quoting the price for the services I agreed to, but he kept his word on the price he gave me. Being a woman on my own, I greatly appreciated his honesty and integrity. His assistant in training was also very professional and nice. I will be back and will recommend this location to others.
Michelle – Warren, MI 8/4/2018
I am very happy when I come here. They do a good job.
Shawn – Sterling Heights, MI 8/4/2018
always helpful and knowledgeable
Phil – Warren, MI 7/25/2018
The manager Stephen was very nice
Matthew – Sterling Hts, MI 7/18/2018
Stephen and joe were rockstars !!
Shiloh – Sterling Hts, MI 7/14/2018
He was nice
Tiffany – Warren, MI 7/12/2018
Great service very friendly... will be coming back again
Juan – Sterling Hts, MI 7/11/2018
The guts here are very good with service.
Garrett – Taylor, MI 7/6/2018
I am a returning member! I always receive extremely great service every visit and they call the next day with great follow up! Very satisfied.
Chad – Warren, MI 7/6/2018
Always great service and friendly staff.
Machum – Eastpointe, MI 6/30/2018
Charles – Sterling Hts, MI 6/29/2018
Very helpful and polite
John – Sterling Hts, MI 6/29/2018
The manager gave me a couple discounts since I hadn't planned to spend a bigger amount of money. I am grateful.
ANDREW – Warren, MI 6/29/2018
sTEVE IS THE MAN
Sandy – Sterling Hts, MI 6/25/2018
Steve is the Best !!! and Ryan will make an excellent assistant mgr. their service was excellent and they are very nice men in their own right too !
Daniel – Sterling Hts, MI 6/24/2018
Great service. Knowledgeable staff.
David – Sterling Hts, MI 6/21/2018
Manager on duty at this time is the best manager I have ever met at Uncle Eds in my 15 plus years I Have been visiting
David – Washington, MI 6/11/2018
Great service, just expensive
Rodney – Sterling Hts, MI 6/7/2018
CAELAN – WARREN, MI 6/6/2018
Ashley – Warren, MI 6/3/2018
Sue – Warren, MI 6/1/2018
Very friendly and professional...and fast!
Keli – Macomb, MI 5/31/2018
None. I have no comments
Cameron – Detroit, MI 5/30/2018
Cindy – Warren, MI 5/29/2018
Skyler – Sterling Hts, MI 5/27/2018
Always great service
Valerie – Warren, MI 5/24/2018
Great service always!
AUBREY – Grosse Pt Pk, MI 5/24/2018
Harlie – Mussey, MI 5/15/2018
Joe and Kevin were fantastic!
Jillian – Warren, MI 5/14/2018
Everyone was very friendly !
Charles – Burton, MI 5/14/2018
Everyone was super helpful and professional AND friendly. I don't think I've ever spoken to the person changing my oil this much in a visit. Very personable.
Dawn – Harrison Township, MI 5/10/2018
Nothing too add
Michelle – Highland Park, MI 4/30/2018
Only thing I didn't like is that I was told I would pay one price but I payed a another higher price.
Mary Kay – Warren, MI 4/28/2018
Sold me 2 filters that they did not have
They ordered from a nearby store. .. . wrong ones came FOUR TIMES
Thats right, I came back 4 different times. At this point I have only 1 correct filter. I understand that this isn't Uncle Eds fault EXCEPT, don't sell what you don't have. When the wrong part came in, each time. . .they should have called me to keep me from making so many unnecessary trips. I've been coming to this store for 10+ years. this is the first time that I have been unhappy
Margaret – Warren, MI 4/16/2018
They were good, however I was there for a couple hours because they could not get a certain part off. All is good, I will have to take it to a mechanic for the. They did try very very hard. They did not have the filter for my car either and they had to go out and get one.
Nicole – Warren, MI 4/13/2018
Staff are completely amazing and friendly. Very welcoming and informative. I have never received this level of service during an oil change.
Dana – Warren, MI 4/7/2018
Outstanding job! Fast and convenient. WELL DONE!!
Eric – Sterling Heights, MI 4/7/2018
Great location, will return
Corey – Shelby Township, MI 4/5/2018
You do a good job
Christopher – Clinton Township, MI 3/29/2018
Keep up the good work
Teresa – Warren, MI 3/27/2018
Very friendly service,job was done professional.I'm very plesed,will recommend that shop to all my friends.
ALEX – Warren, MI 3/26/2018
Susan – Sterling Heights, MI 3/22/2018
Marque – Sterling Heights, MI 3/18/2018
Keep up the good work
Evan – Sterling Hts, MI 3/16/2018
Kayla – Center Line, MI 3/16/2018
all of the men were extremely nice and helpful. I will be back
Janae – Warren, MI 3/12/2018
Everything was perfect
MICHAEL – Sterling Heights, MI 3/10/2018
Love the knowledged, respect and professionalism from everyone here. Manager Joseph was really helpful and the team he has working him are awesome.
Kristen – Warren, MI 3/9/2018
Everyone was very friendly and helpful and weren't too pushy about recommending add on services
Heather – Warren, MI 3/8/2018
Colin G. and Kevin B. were very professional and both exhibited excellent customer service!!! I normally get my oil changes at another place but needed one urgently so I decided to stop in. I was pleasantly surprised by the thorough inspection, friendly and helpful staff and clean atmosphere.
I work in retail and customer service and was truly impressed by the experience I had. It's difficult to find dedicated and friendly staff. Thanks for a great experience!
Vern Katz – Mayville, MI 3/1/2018
Donovan – Warren, MI 2/23/2018
This was my first time, The gentlemen who helped me where so nice and helpful very honest that's hard to find now days. Thomas S and Steven R was there names on my invoice they have just gained new customers for all 4 of my vechiles and I will be letting others know. I could not of got better service anywhere as a buisness owner you never hear the good employees do for guest or customers so they deserve a big Thank you and will be back. Great customer service and so honest that is what really makes a difference in the world we live in now days that's very hard to find. Thanks bunches
Deja – Sterling Heights, MI 2/22/2018
The staff was very friendly & knowledgeable!
Joe – Sterling Heights, MI 2/21/2018
Chris – Sterling Heights, MI 2/19/2018
ANTHONY – Sterling Heights, MI 2/19/2018
Awsome service from the guys!!
Ryan – Warren, MI 2/19/2018
the service is always great
Melissa – Warren, MI 2/17/2018
Don't keep pushing additional services when I've already made it clear that I only want an oil change
Alex – Center Line, MI 2/15/2018
Anthony – Sterling Heights, MI 2/14/2018
Great service the guys are always very friendly.
Jedidiah – Westland, MI 2/13/2018
Visit was friendly and fast I will come back for future oil changes.
DEANDRE – Southfield, MI 2/10/2018
MIKE IS THE MAN
Leslie – WARREN, MI 2/10/2018
friendliest team around
Nicole – Shelby Township, MI 2/7/2018
service was fast as expected
Jim – Sterling Hts, MI 2/3/2018
The tech that addressed me when pulling into the well was disrespectful and condescending. He was yucking it up with some type of weird laugh. I felt as if he was making fun of me. The other technicians there were shaking their heads in disbelief of his behavior. I did not get his name, unfortunately. I'm not sure if I'll ever go to this store again due to his behavior. He was abrasive and a jerk. I don't need to be subjected to this type of behavior as a customer. The service was fine but his demeanor was pathetic.
Scott – Sterling Heights, MI 1/26/2018
Everyone is always very easy to approach and helpful. Better than most. Comfy feeling
Joshua – Hazel Park, MI 1/26/2018
No comment at all
Jeff – Warren, MI 1/21/2018
Once I figured out I had to double click the text box on the tablet to make the keyboard appear, I was fine. You may want to tell the service techs to tell folks "To make the Keyboard appear, you must double click in the text box"
Holly – Warren, MI 1/19/2018
very polite and helpful. best oil change experience.
Cameron – Detroit, MI 1/19/2018
Santo – Columbiaville, MI 1/18/2018
Good experience overall.
Luzinka – Clinton Twp, MI 1/17/2018
Every visit at Uncle Ed's is a good one.
Porsha – Warren, MI 1/17/2018
These guys are amazing I receive great service every time.
Meggin – Detroit, MI 1/13/2018
everyone was friendly,fast and I will recommend this location to everyone I. know.
Mike – Jenison, MI 1/11/2018
Jacob – Warren, MI 1/5/2018
Mike, Stephan, Joe and Quentin were all studs
Jamie – Fraser, MI 1/5/2018
JILL – Sterling Hts, MI 1/3/2018
I usually go to a c0mpetitor but recently I was dissatisfied with their service so my husband suggested I try uncle eds. the technicians were great, polite and patiently explained the process to me.
Dina – Warren, MI 12/30/2017
everyone was very friendly , cute stuff
Matt – Sterling Heights, MI 12/30/2017
Steve and mike were excellent
Melissa – Warren, MI 12/29/2017
Great service every time! Everyone is always so friendly. That's why I prefer to use Uncle Ed's....convenience and friendly staff.
Mark – Shelby Twp, MI 12/26/2017
N/A. I do not have any
Clara – Grosse Pt Wds, MI 12/23/2017
Everyone was very nice and knowledgeable.
Rob – Saint Ignace, MI 12/22/2017
great team here
Catherine – Farmington Hills, MI 12/22/2017
Earl – Warren, MI 12/22/2017
Kierra – Warren, MI 12/22/2017
Jessica – Warren, MI 12/16/2017
Mike, Kevin, and Quintin were amazing! They did such a good job and did it fast! I will definitely be back for my next oil change!
Shelby – Sterling Hts, MI 12/4/2017
Theressa – Sterling Heights, MI 12/1/2017
I'm happy they double check everything before I leave makes me feel safe on the road
Na – Na, MI 12/1/2017
the guys changed my wipers fast
Shaquisha – Clinton, MI 12/1/2017
I only come here thank you guys
Donna – Shelby Township, MI 12/1/2017
awesome service I love the team here
Linda – Sterling Heights, MI 11/29/2017
fast and entertaining
Df – Sdfsdf, MI 11/29/2017
mike and Steve were great , definitely earned a customer for life
Christine – Sterling Heights, MI 11/28/2017
My oil light was left on and when I called to tell them, instead of asking me to come back in to fix it, they tried to tell me how to reset it. I had an additional $5 coupon & a $3 survey coupon they didn't take off & I would like to be credited for those for my next service.
James – Center Line, MI 11/25/2017
Charles and Kevin were both great I will definitely be back! keep doing the great work your doin
Aram – Sterling Hts, MI 11/20/2017
Very friendly and thorough staff! Amazing service!
David – Sterling Heights, MI 11/18/2017
great team, great service, ill always be a customer here
Patricia – Sterling Heights, MI 11/18/2017
the manager was a sweetheart very kind and took me through everything that was due I will definitely be back this team rocks!
Michelle – Sterling Heights, MI 11/17/2017
Kristina – Warren, MI 11/15/2017
WOW these guys took such good care of me ill definitely be back!!
Jacob – Ferndale, MI 11/13/2017
came in during my lunch break these guys got me back on the road quickly, exceeded my expectations
Bryan – Roseville, MI 11/11/2017
Stephen very friendly and knowledgable always a pleasure to see
Lisa – Warren, MI 11/9/2017
Khalil – Sterling Hts, MI 11/7/2017
World class customer service
Carolynn – Warren, MI 11/4/2017
Uronda – Washington, MI 10/31/2017
service was excellent
Chiquita – Warren, MI 10/20/2017
staff was great
Kathy – Warren, MI 10/19/2017
I didnâ€™t have any coupons this time. I took the survey last time but m car was totaled & I left it in the car. No discounts were offered other than purchasing my next oul change this time. I asked for the Kendall rebate because I noticed it when I was selecting my oil change.
Zvonko – Warren, MI 10/19/2017
service with a smile
Andrew – Keego Harbor, MI 10/18/2017
nice easy great service
Anthony – Utica, MI 10/18/2017
great job guys
Cynthia – Warren, MI 10/18/2017
fast professional team mike is great
Nathaniel – Chesterfield, MI 10/18/2017
Jennifer – Warren, MI 10/18/2017
Industrial Control Repair – Warren, MI 10/18/2017
Sara – Madison Hts, MI 10/13/2017
Chesla – Detroit, MI 10/4/2017
RICHARD – Warren, MI 10/2/2017
Had a free oil change because of my first visit last month on my truck. I Was told it would be 22.00 extra and would have been $72.00 with out it! That's almost Double what the dealer charges.Don't mind a little more because of the fast service but for double I'll sit for 35 min at the dealer. Also when I told the manager this is almost double, his reply was You can leave if you want! And not in a friendly tone.
Leslie – Warren, MI 9/30/2017
Great customer service and super friendly!
Janes – Princeton, MI 9/27/2017
I have never been to am oil change/service establishment where the work was not only double checked but also every step was verbalized and called back.
Janet – Fraser, MI 9/16/2017
I just love those guys working for you. They are friendly and very helpful. I tell everyone about you guys. Keep up the great work
Larry – Clinton Township, MI 9/15/2017
Mike, the store manager was friendly and curtious. Stephen was top notch! Both genuine guys.
Bryan – Warren, MI 9/15/2017
Stephen was very informative and helpful
Pam – Sterling Hts, MI 9/14/2017
I had a low tire light that was on; I asked that my tire pressure be adjusted and the light is still on
Joshua – Warren, MI 9/14/2017
Good service at a decent price.
Maryann – Warren, MI 9/7/2017
Shawn – Garden City, MI 9/7/2017
Greta – Shelby Township, MI 9/6/2017
Charles did great at letting me known when and why everything was due I always bring my cars here!
Jody – Warren, MI 9/6/2017
Mia – Warren, MI 9/1/2017
Ashley – Southfield, MI 8/31/2017
Coupons inside the facility for those who accidentally leave them at home
Susan – Sterling Heights, MI 8/30/2017
Devin – Warren, MI 8/30/2017
changed my wipers fast!
Susan – Warren, MI 8/29/2017
Sacha – Warren, MI 8/28/2017
Charles and the entire staff was courteous and helpful. They made me want to come back.
Arthur – Warren, MI 8/24/2017
nice place, nice guys, fast and friendly[especially John R.]
Brianna – Hazel Park, MI 8/23/2017
Mike Cody and Kevin were awesome
JUSTIN – Sterling Hts, MI 8/23/2017
It was an amazing visit. Can't wait to come back next time
Jean – Sterling Hts, MI 8/23/2017
Joe – Roseville, MI 8/19/2017
Chakela – Roseville, MI 8/19/2017
Melissa – Sterling Heights, MI 8/18/2017
Manager was very unprofessional. Bleeding and didn't properly clean his wound. Reprimanding staff in front of customers. Not professional in behavior. Seemed unfamiliar with things and distracted. Service technician was more professional than manager.
Bryan – Roseville, MI 8/18/2017
always very freindly staff
Angie – Elk Creek, MI 8/10/2017
always come here and send all friends and family too
Traci – Rochester Hls, MI 8/8/2017
Did this on my lunch hour, very fast!
Octavia – Detroit, MI 8/5/2017
Becky – Sterling Heights, MI 8/4/2017
Derek – Detroit, MI 8/4/2017
you guys were awesome
Jason – Fraser, MI 8/3/2017
Both guys working there were so nice and helpful. Both explained everything to me and both were friendly and personable.
Jill – Oxford, MI 8/3/2017
Jasmina – Warren, MI 8/2/2017
Matthew – Lake Orion, MI 8/1/2017
This oil change alone was very costly, almost double what I would pay any other place in the area. For an oil change, oil filter, wipers, and air filter I was charged over $170. The technicians had a hard time changing the wiper blades and I assure you that my car does not have a unique blade setup. I never saw them check my air pressure, I was sitting right in the car so it would be hard to miss.
Uronda – Washington, MI 8/1/2017
good quality service
Amy – Macomb, MI 7/29/2017
always come back here every one is so nice
John – Sterling Heights, MI 7/26/2017
This is the second time I have visited this location where something wrong was done to my vehicle. One was they forgot to tighten the drain plug about three years ago and the situation was handled professionally and quickly by Managment and staff. It made me feel proud to get my service done there by the way things were handled. This time they broke a bolt off that holds my skid plate on and rather than saying sorry they just said hey we broke the bolt off. Would you like us to throw the skid plate away or do you want to keep it. I would figure that where you damage someone's vehicle that you take responsibility for it and at least apologize. This visit today has me wondering if I should continue my business with this company
James – Macomb, MI 7/25/2017
My tire pressure is all over the place now. All four tires have different pressure ranging from 38 psi to 30 psi. Now I have to go to an air pump to fix them myself. They were all quite on par before coming in. I wanted to get an air filter while getting an oil change but I'm not going to spend $22 on a $10 air filter. I ordered a filter for $8 from Amazon while sitting in my car in your garage getting an oil change. Wouldn't it have been better to make a little money selling me an air filter than trying to make over 100% profit and losing the sale, and probably my future business altogether?
Valerie – Warren, MI 7/21/2017
Giovanni was amazing
Lindon – Roseville, MI 7/20/2017
Giovanni is a stud!
Makseim – Warren, MI 7/20/2017
Christopher – Sterling Hts, MI 7/12/2017
your hours helped me choose you for a first time customer, specifically to 7pm.
Joseph – Warren, MI 7/12/2017
ANTHONY – Sterling Hts, MI 7/11/2017
The guys were great as always
FRANK – Warren, MI 7/6/2017
Mgr Joe H and tech Giovanni G both very professional, helpful and knowledgeable. Excellent first class service that I do not mind paying more for (than I might at competitors oil change shops).
Randy – Warren, MI 7/1/2017
Lisa – Warren, MI 6/29/2017
I come to Uncle Rd's because of the honesty of the employees. car is not driven much and I appreciate I'm told whatbis necessary and what can wait.
Nada – Warren, MI 6/28/2017
Robert – Rochester Hls, MI 6/21/2017
Charles went over and above to examine the vehicle and make recommendations for overdue maintenance work.
Carrie – Warren, MI 6/20/2017
I only ever go to Uncle Ed's, best service in town!
Rosanne – Clinton Township, MI 6/20/2017
guys good, tablet bad....
Stacy – Sterling Heights, MI 6/19/2017
The staff was extremely helpful and offered great service.
Blair – Warren, MI 6/17/2017
Employees are very very quick with services and I have never been so satisfied with any car place. Out of the 2 times I've came here nothing but perfecting work done on my car.
Lisa – Sterling Heights, MI 6/11/2017
very good service
James – Sterling Heights, MI 6/7/2017
Jacob – Sterling Heights, MI 6/6/2017
Very friendly and great service.
Tabatha – Warren, MI 6/5/2017
Marty – Warren, MI 6/2/2017
Jan – Warren, MI 5/31/2017
Joe – Troy, MI 5/27/2017
they took such good car of me
Robert – Sterling Heights, MI 5/26/2017
friendly service, quick and painless
Samantha – Warren, MI 5/25/2017
everyone was super friendly, especially Tom. very personable. I selected "no" for an above question because i don't recall my windshield being washed, but i believe the rest of the checklist was completed. even without my windshield washed (which i didn't know was a thing until it was mentioned in this question above), i was still completely satisfied with my visit.
Robert – Sterling Heights, MI 5/24/2017
been using them for yrs. awesome service and fast.
Michael – Center Line, MI 5/22/2017
I was really impressed! And the manager, tom, and his assistant, I think Stephen, but not sure if his name, were very helpful. And they both worked together like a team.
Shelley – Warren, MI 5/14/2017
Somehow all records of me were wiped from their system? Also not sure if they checked my tires this visit, and they didn't show me the dipstick after the change. I don't know, they just seemed a little off their game this time. But they were fast and they did their low pressure upsell and I'll probably go back again
Kimberley – Warren, MI 5/12/2017
Great bunch of guys
Karen – Sterling Hts, MI 5/11/2017
Great customer service.
Sakthinarayanan – Sterling Hts, MI 5/9/2017
that are always nice an help me so much
Patricia – Warren, MI 5/9/2017
Georgie – Center Line, MI 5/6/2017
Excellent service. Tom who is in charge is very knowledgeable and has a great attitude. I will have no problem returning to this location.!
Jennifer – Warren, MI 5/6/2017
Marcel – Warren, MI 5/6/2017
so nice an they took such good care of me
Nicole – Mussey, MI 5/4/2017
these guys are really nice
Laurie – Center Line, MI 5/2/2017
Sean – Warren, MI 5/2/2017
fast always good
Eric – Clinton Twp, MI 5/1/2017
Tom the manager provided an amazing experience. Helped me understand my needs, helped me plan out my maintenance, and was one of the coolest people I've met in a long while. He alone was worth coming to this location.
Becky – Sterling Heights, MI 4/29/2017
Always happy to get my oil changed because the guys are thorough and friendly.
Susan – Warren, MI 4/27/2017
Fast and very courteous!!!
Robert – Allenton, MI 4/27/2017
Valvoline oil change stripped the head on my oil drain plug. I brought the car to Uncle Eds and they fixed it.
Matt – Sterling Heights, MI 4/25/2017
Great service as always. Uncle Ed's takes care of your ride.
Gwendolyn F. – Detroit, MI 4/24/2017
excellent 1-10 10 all the way best service I have ever had an let me tell you I have had some good service in my days an this will be my place from now on be live that
Shayne – Warren, MI 4/22/2017
Eugene – Fraser, MI 4/20/2017
Only ever come to Uncle Ed's. Service is great!
Marque – Sterling Heights, MI 4/17/2017
Keep up the great work
Elaine – Sterling Heights, MI 4/14/2017
No additional comments are needed.
Jeffrey – Sterling Heights, MI 4/14/2017
These guys are great an love GM as much as me
Gary – Warren, MI 4/11/2017
Thomas S & Giovanni G were exceptional!
Lynne – Warren, MI 4/11/2017
I love tom an his team me an him talk about fishing all the time an boy oh boy he knows his stuff just like when it come to taking care of my truck I trust tom an his team geo was also great full of energy an very smart to this team is why I come back an will always come back to uncle EDS my husband an I only ever choose uncle EDS.
Jennifer – Greenwood, MI 4/10/2017
these guys very educational an not pushy like some other places I have been in the past an I like that an will be back later with my other car
Cheistal – Detroit, MI 4/7/2017
Both Giovanni and Charles were very helpful, knowledgeable and quick to satisfy my needs. Meeting these two young men was a blessing from the lord, and that is the truth. Thank you, I was in distress and they knew exactly how to tend to my needs! They replaced my battery and starter with ease! Thank you guys, these guys are like car wizard's. I am very satisfied with my visit and will be back soon to visit them!!! I would not have wanted to go anywhere else.
Donald – Warren, MI 4/7/2017
I love these guys they always take such good care of me
Ermin – Warren, MI 4/7/2017
so crazy fast!!!! awesome guys coming back for sure.
Deanna – Warren, MI 4/7/2017
awesome service as usual. will never take my car anywhere else.
Steve – Warren, MI 3/31/2017
Great team here. awesome to see the shop running great under Tom as you would expect.
Annmarie – Washington, MI 3/29/2017
tire pressure was not checked...I realized it when I drove away. It was said they would check it, I even commented that I need my front driver tire checked, it was low.
Dawnelle – Sterling Heights, MI 3/25/2017
I have been a long time standing Customer of Uncle Ed's. This was the first time at this location. They were all very friendly and helpful. I was very pleased with my visit. Manager was Thomas, I also had the pleasure of the helpfulness of Charles, Kevin, and Giovanni
Judy – Shelby Township, MI 3/16/2017
Great service - very professional
Steve – Warren, MI 3/15/2017
Great job Jordan, Charles and Stephen. You guys were fast AND followed VQI procedures.
Sandy – Hazel Park, MI 3/14/2017
Giovanni and Tom(?) did a great job - even though I was waiting outside the door for them to open up this morning AND I picked the coldest day of the year to get my oil changed!!!
Tim – Sterling Heights, MI 3/6/2017
The manager and staff at Uncle Ed's have always been great and fast. Very thorough and cover everything needed for my car.
Ronald – Warren, MI 3/5/2017
The guys were friendly and very helpful.
Michael – Detroit, MI 3/2/2017
I found it strange that your version of 5W20 is called O20.
Jessica – Sterling Hts, MI 3/2/2017
Lori – Warren, MI 2/28/2017
And service is always excellent at this location. As with all visits to other Uncle Ed shops. This location is now closest to were I live and shop.
Vitina – Saint Clair Shores, MI 2/28/2017
I use to go to this store. I stopped going due to I felt I was being screwed over since I was younger and a women. I had actually stopped going to uncle eds many years ago. A few years ago I decided to give it another chance after about a 10 year hiatus. I stopped in the st. Clair shores 1119 store and was very pleased. When I found out Tom was no longer there was like ok but then I had terrible service and was there for over an hour and was late to work and was charged a ridiculous amount of money. I asked where Tom was working and now I go to the warren store 1113.
Jeremy – Warren, MI 2/26/2017
I pulled up at 10:30am 2 cars already in bays guy brings me in and tells me he's the only one working till 11:00am and it would take 20min before he can even get to me. When it was all said and done I was there for 45 min total. I instructed guy to not worry about checking my tires, air cleaner, wipers etc just change the oil so I can go.
Myles – Hazel Park, MI 2/24/2017
They always take great care of me!
Hikmat – Walled Lake, MI 2/23/2017
I am very satisfied. Thank you!
Kelly – Harrison Twp, MI 2/21/2017
The staff was excellent!!
Mike – Lake Orion, MI 2/17/2017
Pretty paid visit.
Bridgette – Warren, MI 2/12/2017
THEY RAN MY CREDIT CARD TWICE FOR THE AMOUNT I OWED $73.43 AND ANOTHER ONE FOR $76.00, WHICH ENDED UP CAUSING MY CARD TO BE DEACTIVATED BECAUSE THE VISA DEPT THOUGHT IT WAS FRAUDULANT.I DIDN'T KNOW THIS HAPPENED UNTIL I WENT TO PAY FOR DINNER AND MY CARD WAS DECLINED. YOU CAN IMAGINE MY EMBARASSMENT. THEY ALSO DID NOT CHECK MY TIRE PRESSURE. THEY DID HOWEVER DO ALL THE OTHER ITEMS LISTED. FOR THE AMOUNT OF MONEY I SPENT ON AN OIL CHANGE I EXPECTED FLAWLESS SERVICE AND OBVIOUSLY THAT WAS NOT THE CASE. THE MEN WERE ALL FRIENDLY AND I FEEL KNOWLEDGABLE, BUT WITH WHAT I EXPERIENCED WITH THE EXTRA CHARGES THE RAN ON MY CREDIT CARD AND THE POSITION IT PUT ME IN, I AM PROBABLY NOT GOING TO RETURN
Becky – Sterling Hts, MI 2/11/2017
Always friendly and I loved the Valentine promo with $20 off!
Jason – Warren, MI 2/6/2017
Tom was very informative on the work that needed to be done on my car.
Lidia – Warren, MI 2/4/2017
Chad – Warren, MI 2/3/2017
Mr Welch was very thorough and professional a true asset to your organization. Thank you
Kenneth – Sterling Hts, MI 1/31/2017
Great visit, always friendly service
Toliese – Southfield, MI 1/31/2017
Polite very knowledgeable . Enjoyed both Giovanni G and Thonas will definitely return to this location, just because of their Amazing customer service approach and skils.
Jason – Macomb, MI 1/30/2017
Great service but way too expensive, tried Uncle Eds because of prox to work but costs 40% more than my normal shop using the same type of oil.
Nic – Warren, MI 1/30/2017
Uncle Ed's has always been an establishment that takes great pride in doing outstanding work on routine maintenance for their customers vehicles. Their employees are well trained and professionals at what they do. Top marks to Thomas, Charles and Angelo. Give these gentlemen raises Rob Welch. Hello to Dennis and Rob. Keep up the good work!
Brendon – St. Catharines, MI 1/30/2017
The staff at Uncle Ed's were amazing. Very personable and professional. This was my first visit, and I am very glad I chose Uncle Ed's. Manager Tom introduced himself, as did the rest of the staff working in the shop. Great people!
Courtney – Richmond, MI 1/27/2017
The guys were all very polite and professional. They were thorough in explaining what they were doing and always asked for permission before doing anything extra.
Kenneth – Warren, MI 1/26/2017
The manager was very friendly, funny, and made the wait go by faster.
Catherine – Sterling Hts, MI 1/23/2017
I love Uncle Eds! Service is always great and I feel taken care of. Plus they are always so friendly. I won't go anywhere else and I refer everyone I can!
Josh – Warren, MI 1/21/2017
Doris – Warren, MI 1/17/2017
Excellent service & informed me of issues with my car I was unaware of, super friendly, fast service. Very pleased!
Kenneth – Southfield, MI 1/13/2017
Today was my first visit to Uncle Ed's Oil Shoppe, but it definitely will not be my last. The service was amazing!
Laurie – Clinton Township, MI 1/10/2017
The guys were absolutely awesome. They explained all of the choices to me and helped me to make sure my car was in perfect working order. There was also work that uncle Eds doesn't do but they were kind enough to provide me a referral. What I especially appreciated was the professional and courteous manner in which they assisted me. I came in on a night when they closed at 7 but they discovered my car needed some additional services- the manager Tom and his associate worked diligently to complete the work even though it took them well past the time the store typically would be closed. I usually just get my oil changed at whatever shop I am driving by but the service I received on this day makes me feel like I will take the time to specifically come to this store from now on. Thanks guys!
Veronica – Warren, MI 1/8/2017
It was very chaotic. Too many people telling me what to do at the same time. Also I would appreciate the suggested services written on my receipt, as I have the memory of a gnat, especially when it comes to servicing my car...
I also activated my 'savings' while there, but the guy who was in charge of my oil change stated that they really don't have access to whatever corporate sends out and usually only go by the coupons that the customer presents after receiving them in the mail. Sounds like a bit of a throughput issue within Uncle Eds. I don't want to waste my time activating savings on line if the oil change center I visit cant see those savings anyway!
Michael – Sterling Hts, MI 1/5/2017
I pulled into your Warren location at 7:45 a.m. I expected to sit in my car while your shop opened up. But to my surprise, Jordan J. promptly opened the door to a bay and welcomed me in for service. I told Jordan that he did not have to do this, that I understood he probably had plenty to do to get ready for opening. But he smiled and said it was his pleasure to do this. I donâ€™t think he had any other staff in the building and quickly took care of my truck and got me on my way.
WOW! This is a rare occurrence to get such exemplary service today. Jordan made this experience OUTSTANDING and I wanted to let you know what a tremendous young man he is and what spectacular service he provided.
Tia – Roseville, MI 1/4/2017
Awesome, I will definitely come back to this location!
Michael – Warren, MI 1/3/2017
Always satisfied with the service I receive from Uncle Ed's. 10/10 would recommend
Matt – Royal Oak, MI 1/2/2017
I am only typing 5
Jerry – Sterling Hts, MI 12/23/2016
Always have good and fast service at this location.
Kim – Farmingtn Hls, MI 12/20/2016
Nice friendly and professional service
Marcia – Sterling Hts, MI 12/19/2016
Always great service
Katrina – Hazel Park, MI 12/17/2016
Keep up the good work.
Jacob – Warren, MI 12/16/2016
Great service no complaints
Dave – Detroit, MI 12/12/2016
These guys were hilarious. An oil change, full inspection, AND high quality entertainment. Super friendly, professional, and pretty good singing voices too!
The Warren shop is not usually where I'm driving, but I may go out of my way just to go back to this particular Uncle Ed's.
Roxanne – Warren, MI 12/9/2016
Elizabeth – Warren, MI 12/9/2016
Great Service - only reason I come back!e
Shauna – Warren, MI 12/9/2016
The guys are always friendly and have a smile on their faces. I appreciate the honesty and help the they always provide when I talk to them. Tom is running a tight ship up there, making sure I had a complete understanding what was going on with my vehicle and helping me make sure everything was well taken care of, even checking my lights and tire pressure and filing my power stearing fluid. I will be coming back soon for new wiper blades. I couldn't thank the guys more for being courteous, and making sure I understood everything. I normally go to my brother's and save a lot of money but I don't get the knowledge or the atmosphere that is provided at uncle Ed's. Thank you again guys! "The Greek Gods of cars!" I will be recommending them for all of my friends car needs.
Kathy – Warren, MI 12/6/2016
Lori – Sterling Hts, MI 12/4/2016
I was happy with the complete and quick service
Michael – Warren, MI 12/2/2016
Tom, Jordan and the guys were awesome. Friendly and funny! Will definitely return for service!!
Michael – Warren, MI 12/1/2016
The whole crew was excellent and entertaining!!! Tom the manager even called me to make sure everything was great.
Bryan – Roseville, MI 11/29/2016
Manager Tom was very friendly as always
Josie-Lynn – Warren, MI 11/22/2016
Che – Detroit, MI 11/18/2016
Very nice guys.
Becky – Sterling Hts, MI 11/12/2016
Always great service!
Chris – Warren, MI 11/12/2016
Robert – Sterling Heights, MI 11/12/2016
Aaron – Sterling Hts, MI 11/5/2016
None at this time.
Nelda – Warren, MI 10/30/2016
I was advised I needed a fuel system cleaning. After the service my vehicle had no braking power! After inspection at Midas it was determined when the vacuum hose was removed something was sucked into it (a small rubber stopper) which deterred full functionality of the braking system. I was told by Manager Tom the company would look to reimburse me for that service over 2 weeks ago and had no further contact. Will not be referring this business unless to someone I don't like!
Kevin – Warren, MI 10/27/2016
Larry – Eastpointe, MI 10/25/2016
Was disappointed with the extra charges
Matthew – Clinton Twp, MI 10/24/2016
New to the area and my lease free oil changes don't apply here in Michigan so uncle Ed's was there close by and came in for an oil change.
Janet – Washington, MI 10/18/2016
Tom the manager and his team were very helpful and friendly. It's one of the reasons I continue to come back for service. Uncle Ed's does great work and their team members are always willing to answer any and all question I might have concerning my vehicle.
Kyle – Warren, MI 10/18/2016
Was given great service last time and was given advice for an engine cleaning next visit. This time I came in for an oil change and engine cleaning and was informed i should get my trans flushed and they showed how brown and dirty it was. Tom went the extra mile and recommend i use TX-7 while i was having trans flushed.
Overall a 10! was informative and polite with sales, not pushy and agressive, very nice.
Richard – Warren, MI 10/15/2016
Thanks Tom, Jordan, Kyle, and Max!
Doug – Washimgton, MI 10/13/2016
Joyce – Sterling Hts, MI 10/12/2016
Technicians were so nice!
Jennifer – Warren, MI 10/6/2016
the service was great, the guys were very informative and friendly. also the dunkin donuts breakfast sandwich (waffle bun/bacon/egg/cheese) DELICIOUS!! :-)
Vince – Warren, MI 10/4/2016
David – Shelby Twp, MI 10/1/2016
Rachel – Warren, MI 9/27/2016
I always go to Uncle Ed's for my oil changes. They are always quick, nice, and helpful! And they almost always try to get me a coupon when I'm getting additional services done which I really appreciate! I won't go anywhere else. I am always treated with respect and I know I am getting what I need for my car done!
Luzinka – Clinton Twp., MI 9/23/2016
Al the employees I encountered were very courteous and well mannered men and women. Service is always great. For that I am grateful. In them I have complete trust.
Charlotte – Sterling Hts, MI 9/21/2016
came in for a quick oil change they were really fast
Alanna – Sterling Hts, MI 9/2/2016
Very great service. I will bring my car back again.
Janet – Washington, MI 8/26/2016
The crew at Uncle Ed's on Vandyke in Warren, MI are AWESOME! They are always very polite, friendly, and fast. They explain the service they are providing and any additional services my vehicle might need. Appreciate their help!
Dwight – Sterling Hts, MI 8/18/2016
the guys in this shop were extremely friendly and did a great job
Wanda – Sterling Hts, MI 8/18/2016
my manager Jordan was amazing! overall the whole team and experience was great
John – Washington, MI 8/17/2016
service was really good
Aaron – Grosse Pointe, MI 8/16/2016
Everything was great, thanks!
Saima – Sterling Hts, MI 8/14/2016
very nice and respectful staff
Cindy – Sterling Hts, MI 8/14/2016
Great service, as always!
Karly – Roseville, MI 8/13/2016
Very friendly, love that they tell me what needs to be done. And I love getting the coupons in my email.
Bryan – Sterling Hts, MI 8/11/2016
Impeccable service as always.
Demonte – Detroit, MI 8/10/2016
Those guys were professionals! Great atmosphere. Also, very clean shop and appearance.
Nelda – Warren, MI 8/7/2016
Great service every visit!
Frank – Warren, MI 8/7/2016
Left 13 and Groesbeck location after waiting ten minutes and getting my truck sprayed with rad fluid. The tech was doing a tad flush next to me, and the hose blew throwing fluid all over himself and spraying some on my truck. I asked if it was only the two guys working today, and he said yes. So knowing the rad fluid was going to take a long time to clean up after, I left and went to 24ile and can Dyke. In and out in a fewinutes. They rocked!! Won't do 13 and Groesbeck ever again.
Kayla – Warren, MI 8/2/2016
Anton – Warren, MI 7/30/2016
Keep up the great work!
Jacob – Warren, MI 7/29/2016
Assistant manager was extremely knowledgeable and helpful. Will definitely be back
Kenneth – Brooklyn, MI 7/27/2016
Quality service from motivated employees.
Becky – Sterling Hts, MI 7/22/2016
Always friendly and happy to help me.
Luzinka – Clinton Twp., MI 7/20/2016
they were great professional and informational.
Brenda – Detroit, MI 7/18/2016
I chose this location for convenience on the date of service. I would recommend you to friends because there were no hidden agendas in the recommendations; and they let me decide on the service provided.
Dina – Sterling Hts, MI 7/18/2016
Crew was great. Manager was courteous and explained everything well told me what I needed to repair and didn't force useless extras as with most places. I will come back again and again and always refer others.
Indira – Warren, MI 7/11/2016
Jan – Warren, MI 6/30/2016
Everyone here is very friendly and professional. I would recommend this place to everyone I know
Ivy – Warren, MI 6/27/2016
helpful and friendly as always.
Maya – Sterling Hts, MI 6/25/2016
The customer service is the best, Chris and Jordan are amazing. I will always choose to come here.
Deanna – Warren, MI 6/25/2016
these guys are amazing! explanations of everything and never sell me what I don't need.
Andrea – Utica, MI 6/24/2016
Overall good service
Curt – Clinton Twp., MI 6/24/2016
Only place I trust and only place I go to.
Tim – Sterling Hts, MI 6/13/2016
Always great service every time I come in.
Theresa – Sterling Hts, MI 6/11/2016
Have oil filters in stock
Trevor – Royal Oak, MI 6/11/2016
Great job, always awesome.
Brandon – Warren, MI 6/10/2016
great service and attitude
Diane – Sterling Hts, MI 6/9/2016
Josh – Warren, MI 6/9/2016
Always great service.
Summer – Center Line, MI 6/8/2016
Great group of guys!
Scott – Warren, MI 6/7/2016
Your people were very friendly and did a great job.
David – Sterling Heights, MI 6/2/2016
Great group of employees
Annmarie – Washington, MI 5/20/2016
Manager Chris was very helpful with my visit/service.
Gina – Shelby Twp, MI 5/18/2016
Very knowledgeable and friendly!
Loretta – Warren, MI 5/14/2016
Great service from all
Michael – Warren, MI 5/14/2016
I am a regular customer here and have always been treated great
Jessica – Chesterfield, MI 5/13/2016
none at this time
Thomas – Sterling Hts, MI 5/13/2016
everything was great!
Stefan – Hazel Park, MI 5/13/2016
These guys are great! They noticed my battery dying, found a battery at a location nearby, sent for the battery, and searched for any savings I might be eligible for! They work well together as a team, and are very proactive. I moved a few miles away from here two years ago, and I keep coming to this location to get my oil changed. You guys are the best!
Misty – Oxford, MI 5/13/2016
These guys are awesome I was taken care of by the manager Chris,Jordan,and Trevor keep up the amazing work!
Myron – Warren, MI 5/13/2016
I'm always in here and they guys are a great help and always do a great job!!
Donna – Sterling Hts, MI 5/12/2016
I was very pleased with their politeness and ccourtesy.
Michael – Warren, MI 5/9/2016
No further feedback. Great job!
Yolanda – Warren, MI 5/4/2016
Always great service and customer service!
Brandy – Center Line, MI 4/30/2016
Chris – Warren, MI 4/30/2016
Great group of guys!
J R – Sterling Hts, MI 4/26/2016
some times service techs make one feel like they are trying to push one into more service jobs
Ashley – Three Oaks, MI 4/26/2016
Everyone was extremely helpful, patient, kind, and funny! They were able to help me without being pushy and was understanding of my budget. Additionally, they were able to change my oil quickly with quality. Thank you!
Jane – Warren, MI 4/26/2016
Very fast and clean. Very professional service. Love the coupons!
Michael – Detroit, MI 4/14/2016
Manager handled the wiper blade warranty with cheer.
Ashley – Warren, MI 4/13/2016
The staff is always very helpful and I never feel pressured.
Joe – Warren, MI 4/9/2016
I have a slow leak in one of my tires, and even though that's almost all I am ever in for, Dylan, and the rest of the gang always make sure they are taking care of business quickly. I love the store more than any others in the surrounding area, because they are also very friendly. I appreciate the professionalism at the other stores, but I feel WELCOME at this one.
Bob – Sterling Hts, MI 4/7/2016
Both Jordan & Sahne were very courteous and made the experience worth while. I am completely blown away with the level of customer service I received at Store #1113. You have a new loyal customer. Thank you for the outstanding service!
Glenn – Fraser, MI 4/7/2016
Josh – St Clr Shores, MI 4/5/2016
I will be returning guys were great.
John – Center Line, MI 4/2/2016
These guys are passionate but sometimes a bit over the top. Sometimes they have people asking info ive given already
Matt – Imlay City, MI 4/1/2016
Patricia – Warren, MI 4/1/2016
great service, always friendly, reccomend this place to everyone
Saliah – Detroit, MI 3/25/2016
Chris and his team were great. Helped me get my car back up to date on everything.
Tanana – Warren, MI 3/24/2016
I love this place......
Chris – Sterling Hts, MI 3/24/2016
Great job to Chris and Jordan.
Lexi – Royal Oak, MI 3/23/2016
Amazing customer service,
Deborah – Harrison Twp, MI 3/22/2016
I enjoyed my service, and will definitely return for my next visit.
Sharon – Warren, MI 3/19/2016
I always love going to Uncle Ed's. I love the way the technicians yell back and forth to one another and how happy everyone seems in general. It makes me feel good to go there.
Jacob – Centerline, MI 3/19/2016
James – Sterling Hts, MI 3/14/2016
Becky – Sterling Hts, MI 3/13/2016
L – Warren, MI 3/11/2016
Love my team!
Dina – Sterling Hts, MI 3/11/2016
Hardworking dependable employees all of them are great.
Lynn – Bay City, MI 3/11/2016
Best prices and extremely fast!
James – Oak Park, MI 3/11/2016
Best oil change place I have ever been too, I have an oil change place 3 blocks away from where I live and I will be coming to Uncle Ed's from now on.
Robert – Bancroft, MI 3/11/2016
Imani – Warren, MI 3/11/2016
Stay amazing these guys are awesome!!!
Mathew – Troy, MI 3/7/2016
Much work was completed very quickly.
Adam – Clinton Twp, MI 3/4/2016
Staff members are extremely polite and super helpful! I love being able to talk to their workers about what is going on with my vehicle! Staff is very knowledgeable and eager to help. I would definitely recommend going to this shop!
Paulin – Shelby Twp, MI 2/26/2016
Very expensive more than any other oil change shop
Steven – Warren, MI 2/22/2016
Great service and very helpful!
Cheryl – Warren, MI 2/22/2016
we have 3 vehicles that get there oil changed at this location . this time my wife brought here vehicle in herself and was upsold to a full synthetic oil change which she did not need never have we used full synthetic .
not happy guess my ? is is it worth losing 3 vehicles for one upsell that was unnecessary
Shawn – Sterling Hts, MI 2/19/2016
I wish I met Uncle Ed. LOL
Kim – Sterling Hts, MI 2/17/2016
What a great group of Tech's. Always welcoming...and they get the job done so quickly.
Gary – Warren, MI 2/17/2016
great & friendly service
Janet – Washington, MI 2/16/2016
The men that work at Uncle Ed's are very polite, pleasant, and friendly. I appreciate their hard work, but this is the second time that I've had my oil change and the safety check was not performed. I had to ask if my tires were checked b/c nothing was said to me. They were low and I was told that air was added, but to be honest I don't remember anyone adding air or asked what the recommendation for air pressure is needed for my tires. Also, my front or back windshield were not cleaned as it has been done in the past.
David – Sterling Hts, MI 2/13/2016
Jody – Troy, MI 2/13/2016
Fast friendly service
Ivy – Warren, MI 2/13/2016
The guys did great and helped me out alot they were happy
Tiera – Warren, MI 2/13/2016
Dan, mark and the guy with the red hair were awesome! This location has the best service.
Brian – Warren, MI 2/13/2016
Thanks for telling me the problems I needed to take note of in my car.
Aaron – Grosse Pointe, MI 2/13/2016
Everything was fine, thanks guys.
Van – Sterling Hts, MI 2/13/2016
Not happy about price increase uncle eds was already 10-15 dollars more expensive than others oil change facilities I have used locally.
Dave – Sterling Hts, MI 2/12/2016
Carrie – Warren, MI 2/10/2016
Was really fun and helpful
James – Warren, MI 2/9/2016
service was great in and out
Joshua – Berkley, MI 2/5/2016
Michael – Detroit, MI 2/4/2016
Jordan was very friendly and helped use my warranty on the faulty wiper blade.
Sheila – Roseville, MI 2/1/2016
The entire crew that serviced my truck Christopher, Daniel and Trevor were great.
That said, I think that $133.00 for an oil change is getting very expensive.
I might just have to start doing it myself again.
Wendy – Center Line, MI 1/18/2016
none to add
Erika – Roseville, MI 1/15/2016
great service from dan and mark.
Kathy – Warren, MI 1/11/2016
Staff was friendly & informative
Chris – Grosse Pointe, MI 1/11/2016
I hate hidden costs. The representative gave me a series of prices AFTER scanning my VIN. (so he should know how much oil my truck holds) I agree to a price and then he informs me about the ADDITIONAL cost for an extra court of oil. (also I think it is closer to 5.5 but I was still charged for the full extra court) While that wasn't unexpected it felt underhanded. Then after receiving my bill I then discover that there is an additional "Shop Supplies" charge of $3.57.
All this only to find out that they also didn't air up my tires. After returning to have them air the tires up they did add air but not to the recommended pressure.
Not coming Back!!
Andrea – Detroit, MI 1/9/2016
None at this time
Jan – Warren, MI 1/9/2016
Ameena – Detroit, MI 1/9/2016
The team was great!
J R – Sterling Hts, MI 1/5/2016
I have had service from more than one uncle ed's and have complete trust and satisfaction from every service person and the company.
Melissa – Warren, MI 12/31/2015
For my last oil change, I visited a different location because it was more convenient, but the service at this location is far better and that will be the the reason I continue to use this location.
Becky – Sterling Hts, MI 12/28/2015
Always friendly and helpful... and funny!
Timothy – Sterling Hts, MI 12/27/2015
I think I'm going to look for another location. This one has steadily gone downhill inthe past year or so. Different management?
Jeremy – Warren, MI 12/27/2015
Cindy – Sterling Hts, MI 12/19/2015
Always happy with the service. I like the fact that I don't have to keep track of what service I need.
Monica – Harrison Twp, MI 12/14/2015
Mark and team were outstanding knowledgeable and very courteous
Allison – Warren, MI 12/11/2015
Daniel S., Mark W., Trevor O., and Justin F. were of great help! They're a great team! Definitely going to uncle ed's for now on. Very trustworthy.
Alex – Warren, MI 12/11/2015
On my receipt it said they checked tires and washed Windows and and such. He checked a few things under my hood and they did the oil change. No one checked my tire pressure and he said he was going to. No one washed the Windows but the guy next to me got his done. I would have purchased a new air filter but no one checked it. I've been to other uncle eds and received a lot better service. You guys didn't even have change to give me when I paid in cash he had to run next store.
Sakthinarayanan – Sterling Heights, MI 12/11/2015
Camille – Warren, MI 12/8/2015
My bill came to $200.00 because I got a fuel injection cleaning. When I left the shop I told the employee I had no brakes. He said they are fine. I slide into 14 mile because the brakes were not working. I turned around carefully got back into the shop told them I had no brakes. The gentleman drove my car made a phone call to another store and told me he mixed up the lines. Now I know mistakes happen but the man should have driven the car the first time when I told him I had no brakes. I should be compensated in someway or I will not go back to Unlce Eds and post on facebook what happened to me. I don't want anything to happen to the employee but he needs to be retrained. thank you
David – Warren, MI 12/1/2015
Very helpful and quick. Friendly
Janell – Pontiac, MI 11/30/2015
Margaret – Warren, MI 11/29/2015
I had to ask the workers 2 times to check my tire pressure, they said they would but didnt. So I told the manager and he did it. Also, I had to ask them to check my air filter.
Cindy – Sterling Hts, MI 11/28/2015
Janet – Washington, MI 11/25/2015
The store was busy and think that is why the safety check didn't happen as well as could tell the 2 guys were working hard on the front end to help the other customers as well as me. I know there were other employees below, but do not know how many.
Tim – Bloomfld Hls, MI 11/25/2015
The service guys here have always treated me with respect and professionalism. Great job!
Dan – Warren, MI 11/21/2015
I don't have any but I can't submit my survey unless I fill this in. Why is that?
Donna – Warren, MI 11/11/2015
cost too much money
Glenn – Fraser, MI 11/11/2015
I clearly indicated that I have 10 months left on my lease and I wasn't interested in any additional services/products but they kept asking me. I understand the desire to sell those extras but it was a bit too much and I clearly wasn't a good candidate based on my newer vehicle and situation. I may seriously think about going to the dealership the next time especially since their oil change prices have come down quite a bit. Overall I like Uncle Ed's but the locations I visit need to ease up on the sales pitch
Robert – Warren, MI 11/10/2015
Thank you for the service!
Virginia – Sterling Hts, MI 11/6/2015
Devin – Warren, MI 11/4/2015
Lily – Sterling Hts, MI 11/1/2015
Jessica – Sterling Hts, MI 10/21/2015
The Customer Service Adviser: Daniel S was extremely nice, very helpful and made getting my jeep fixed fun.
Jill – Sterling Hts, MI 10/16/2015
Excellent and friendly service
Cody – Sterling Hts, MI 10/14/2015
Always get great service. I like that they keep track of what is needed to keep my car running well.
Thalia – Warren, MI 10/12/2015
I truly appreciate the friendy staff. They are skilled and very thorough with their work. I just wish that the fees I paid were a bit lower. My bill is always over $100.00, which is a bit much.
Kristen – Warren, MI 10/10/2015
My only complaint was I was recommended an engine cleaning, when I just had one done.
Meghan – South Bend, MI 10/6/2015
Very friendly and courteous!
James – Warren, MI 10/5/2015
Rochelle – Detroit, MI 10/5/2015
Great service! Technicians were nice and considerate and explained everything very well!
Harry – Davisburg, MI 10/2/2015
Ok ok ok
Shontae – Center Line, MI 9/25/2015
Customer Service Advisor: Raymond H, Manager: Justin F, Utility Tech: Mark W, Lower Tech: Trevor O. Everyone was very friendly and welcoming. They thoroughly explained everything to me and made it easy for me to understand. I can really tell that they care about the well being of my vehicle and I trust them to give me the best advice and care for my vehicle. Raymond is a great people person, I'm not very friendly and he made me feel like we were friends from the moment I pulled into Uncle Ed's Oil Shoppe. Humble, Helpful, Caring and Considerate Service!
Kimberly – Flat Rock, MI 9/23/2015
I am normally in this part of town 1x a week; that is the reason I gave it a 75% chance of returning. Otherwise the service was excellent/top notch!
Rose – Sterling Hts, MI 9/17/2015
This is my first time ever I went to Uncle ED's and it will not be the last time. I been driving over 15 years . And I change my oil frequently. I have never see such talented guys like this before throughout my experiences plus an excellent team work. While I was in Uncle Ed , these three guys Daniel S, Mark W and Joshua did an excellent service for me. I can tell that they love what they going. I am sure it's not only for the money. To whom that will read this brief survey, I just want to let you know that you make a right choice by having these three hard working, passionate men in your shop. I will definitely recommend this place to all my family and friends.
Thank you! Again I really appreciated the business that I was serve to me yesterday .
Shelley – Warren, MI 9/17/2015
The upsell is getting more noticeable, but the service is always excellent
Tunya – Lake Orion, MI 9/17/2015
Of the seven years of car care received from Uncle Ed's, with this vehicle, I have always been 120% satisfied, The staff is always awesome, whichever one I go to, and provide excellent customer service and vehicle care.
Whatever your training style . . . KEEP IT UP!!!
Kimberley – Warren, MI 9/14/2015
I always return to this Uncle Ed's, as the employees always seem to go that extra little bit and with a smile.
Jessica – Warren, MI 9/13/2015
Becky – Sterling Hts, MI 9/12/2015
Always great service... super friendly and super exuberant, and my step son loved the 'no tools -- no tools, no towels -- no towels" double-check at the end of the appt! Service AND a comedy show... all in one! ;)
Josh – Warren, MI 9/11/2015
Megan – St Clr Shores, MI 9/9/2015
Andrew and Justin were very helpful in making sure I understood everything they were doing. While this location is slightly out of my way, I will be back due to the professionalism I experienced today.
Chelsie – Sterling Hts, MI 9/8/2015
I would have been much happier with the services if I had known how much my total would be before agreeing to anything. The service people were really nice but they need to be much clearer with pricing. I would never have paid that much otherwise but the service was already done so I had to pay It. I was upset about the end price.
Nelda – Warren, MI 9/5/2015
Carl – Sterling Hts, MI 9/4/2015
The service technitians were friendly and professional. I was very happy with the service.
Nicole – Warren, MI 9/1/2015
The staff was extremely friendly and attentive. The manager on duty was Justin and I was helped by the Andrew, Jordan and the newer employee Josh. Every oil change I've ever gotten was at the Quick Lube on 12 mile and VanDyke and they were always mean to me, I couldn't understand them and I seriously felt like I was being forced to buy things I knew I didn't need and they would literally YELL at me. I'm a teenage girl so I know they're trying to take advantage of me. I was scared to go anywhere else because of this reason but I had the best experience at Uncle Eds. Everyone made me laugh and I will be coming back for every oil change. They even had me get out of my car to show me different things that were wrong and even things that were fine so that I could actually see and know when something is and isn't wrong with my vehicle. They gave me their HONEST opinions instead of forcing services down my throat. I never do these surveys but I had to because it is such a breath of fresh air to know that I won't get raped with my oil change and other services in the future. Thank you so much for the wonderful experience and I'll see you guys again in the future!
Kent – Warren, MI 8/31/2015
Service was excelent!
Kenneth – Brooklyn, MI 8/29/2015
Dan S., Kurt F., and Trevor O. did A1 work. It was a pleasure to do business with these fine young gentlemen of Uncle Ed's. Oil Shoppe. Will be back.
Cindy – Sterling Hts, MI 8/29/2015
I've been a long time customer. I have 3 vehicles that I service at Uncle Ed's. I love that I don't have to keep track of pending service needed. A few dollars spent on maintenance means reduced costs down the road.
Robert – Sterling Hts, MI 8/24/2015
The windshield sticker reminded us that we had to getservice soon.
Maria – Farmingtn Hls, MI 8/24/2015
it was great service !
Patrick – Sterling Hts, MI 8/22/2015
too much up selling for services i wasn't interested in. $60 for a pair of wiper blades is ridiculous. i thought when i asked the price it was 30 for the set not each. i can see why this place is always empty.....costs are not in line with other oil change businesses. i gave this place a chance because it is just down the street from my home but after to shock of the total costs i will NOT be returning....
Caquan – Detroit, MI 8/21/2015
Caquan – Detroit, MI 8/21/2015
Tammy – Warren, MI 8/20/2015
All the workers were very nice
Madison – Warren, MI 8/19/2015
Very nice employees
Kris – Clinton Twp, MI 8/18/2015
Daniel – Sterling Hts, MI 8/14/2015
Excellent service, friendly and knowledgeable staff, will definitely come back in the future
Dave – Sterling Hts, MI 8/14/2015
Jacob – Harrison Twp, MI 8/10/2015
Everyone was extremely nice!
Michael – Sterling Hts, MI 8/7/2015
AWESOME CUSTOMER SERVICE!FRIENDLY STAFF!
D Garcia – Sterling Hts, MI 8/7/2015
AWESOME CUSTOMER SERVICE! WENT ABOVE & BEYOND!
Melissa – Warren, MI 8/6/2015
Raymond H (customer service advisor/manager on duty) and Jeremy S (utility technician/lower technician) were both fantastic. They were very nice, helpful, and informative. I will definitely return to Uncle Ed's in the future.
Craig – Center Line, MI 8/6/2015
Fast, efficient, and friendly
Brittany – Center Line, MI 8/6/2015
They were fine
Susan – Sterling Hts, MI 8/6/2015
All was as good as usual!
Veronica – Warren, MI 8/5/2015
Very nice gentlemen
Matt – Imlay City, MI 7/24/2015
They did not wash my windows this time, although they did check off that they did. Also I'm not sure if they check it or not but shortly after leaving I noticed that my brake fluid was visibly low
Adam – Berkley, MI 7/15/2015
Was very good
Susan – Sterling Hts, MI 7/12/2015
I know that I could get an oil change many other places at a lower cost. However, I return to Uncle Ed's because I feel comfortable and confident about the service I receive. I will also mention that the team that has been waiting on me recently (Dan & Jordan) are very thorough, knowledgeable and personable. Lastly, I am so glad that they are not doing the whole "yell to each other show" when I drive in as the previous crew used to. That is very distracting and intimidating.
Laura – Warren, MI 7/6/2015
Jordan and Justin are fantastic and so friendly. I believe Jordan is the young man that helped me the previous visit and he is just a breath of fresh air. Always smiling and happy!! I would recommend this location based on him alone!!!!
Mary Kay – Warren, MI 7/6/2015
Austin, Justin, and Anthony were all attentive and diligent with their work. I always enjoy the easy commaradariee of the boys when I come here. It makes a not terribly present job for me a lot more fun!!
Sidney – Detroit, MI 7/3/2015
Everyone was awesome love this place!
Shayna – Warren, MI 7/3/2015
Stephanie – Richmond, MI 7/2/2015
Fast and friendly service. Both technicians, Andrew V and Raymond H were down to earth, exceptional and very thorough, treating me like a human being and not just another dime or dumb women as other locations have in the past.
Raven – Warren, MI 6/29/2015
Everyone was very helpful and kind. I felt like I met everyone that was on shift.
Janet – Sterling Hts, MI 6/28/2015
The crew was wonderful. We arrived at the location 15 minutes before the formal open time, but they opened early and changed our oil. Great experience, great service, exceptionally helpful and friendly!!!!!
Sharon – Sterling Hts, MI 6/27/2015
UE is close by my house.
Metro – Sterling Hts, MI 6/27/2015
All was fine, as usual.
David – Warren, MI 6/24/2015
My tires were not inflated at all, even though I asked for a specific psi. After checking my air filter, your employee forgot to reinstall a clamp, after asking him about it, he lied to me and said it wasn't mine. The other gentleman working overheard the conversation and reinstalled it for me.
Amanda – Warren, MI 6/24/2015
Everyone is always helpful and give me sound advice for my car Jordan and Alaex from another store help me this visit
Sharon – Sterling Hts, MI 6/23/2015
Pleasant service by all employees.
Robert – Warren, MI 6/20/2015
Rich – Warren, MI 6/12/2015
Mushfiqur – Warren, MI 6/12/2015
Prices are too high.... Too high........
Brian – Warren, MI 6/6/2015
The service as always has been great. I will continue to bring my vehicles to this location.
Lakesha – Detroit, MI 6/4/2015
EXPERIENCED PERSONNEL AND FAST SERVICE.
Camille – Center Line, MI 6/3/2015
Andrew was very helpful and guided me greatly through my visit
Dawn – Sterling Hts, MI 5/31/2015
This was a much better experience than the last time I visited an Uncle Ed's. I will definateley go back to this location in the future.
Sonya – Sterling Hts, MI 5/30/2015
My husband and I came for the first time he has a Chevy Avalanche I have A Dodge Journey, between the two vehicles it was 180$. The staff seemed flustered and rushed .. They did not wash my windows nor did they reset my change oil light... After spending the most I have ever for an oil change I am not pleased!!!
Cassandra – Warren, MI 5/30/2015
It was fast and they explained what they checked.
Becky – Sterling Hts, MI 5/29/2015
Great job as always!
Joyce – Warren, MI 5/29/2015
Its close to home convenience , coupons and friendly people.
James – Warren, MI 5/21/2015
the technician checked my cabin filter and found it to be empty. No filter present at all. I was very surprised because I had it changed last at the same uncle eds location. They must not have installed the new filter when they were supposed to last time.They merely offered for me to purchase a new filter for $40. I feel they should have given me the filter at no charge because of their error. Disappointing.
Hailey – Flint, MI 5/14/2015
The employees at Uncle Ed's were extremely helpful. The assistant manager Daniel deserves to be recognized for his excellent service too!
Frank – Warren, MI 5/14/2015
Tail lamp bezel not replaced correctly. When I removed it to replace it properly, the bulb socket fell out of the lamp bezel. VERY poor !!!
Cindy – Sterling Hts, MI 5/10/2015
I don't like taking the time to get my oil change, but going to Uncle Ed's makes it easy. Also, I don't have to keep track of other service needed for my car!
David – Sterling Hts, MI 5/9/2015
Bethany – Ooltewah, MI 5/7/2015
Overwhelmingly thankful to have this service in our community.
Steve – Sterling Hts, MI 5/7/2015
The technicians spent extra time trying to reset my oil setting on the vehicle and were successful. They were very patient and helpful.
Tina – Warren, MI 5/4/2015
Light went on even though it wasn't time yet. So needed to be reset , not only did they reset but they showed me how. Checked my oil anyhow along with other stuff. They were fast, efficient, knowledgeable and just friendly! Raymond h, josh m, and Anthony p are whom waited on me. They make that stores standards set apart from other places. Keeps me coming back! Excellent service alwAys
Nelda – Southfield, MI 5/2/2015
Keep giving quality and friendly service!
Heather – Hazel Park, MI 5/1/2015
All stated employees treated me like I was family, and took very good care of me. In fact there is one more employee not on my invoice named Jordan that went out of his way to see that the inside of my windshield was super dirty and politely asked if he may help me with that. I've NEVER been treated so well, never has anyone professionally or personally cared more about my safety right down to vision barriers! I felt so at home! II never fill out surveys but I'm telling you - the manager here runs a friendly - yet, tight ship and everyone seems to work hard, yet balance a positive, fun attitude towards work. The employees are all too kind and really know their stuff! I'm proud of Uncle Ed's and I'll never change oil change locations again! You've just won me over again for life!!! Cheap is not the way to go, not that you're too expensive. I really appreciate the coupons in the email too!
Seth – Tinley Park, MI 4/27/2015
Training manager and trainee both doing excellent work. professional Work from everyone
April – Warren, MI 4/26/2015
Everyone was very helpful.
very happy you were open on Sunday.
Jennifer – Sterling Hts, MI 4/22/2015
We really liked the convienence of staying in the car because we have a baby and it's easier. It is very expensive and I feel like literally everything they could recommend I feel like wAs a little too
Much. It was overwhelming and too much money.
Susan – Sterling Hts, MI 4/5/2015
The shop was very busy when I drove up, all bays were full. So...it took a bit longer than normal. I waited 15 minutes before I was able to be serviced. This was not a problem, I am just explaining why I answered "somewhat satisfied" above. The team was great and I am always pleased with the service they provide.
John – Warren, MI 4/4/2015
you are to expensive i hear a lot of people saying that after they have already pulled in the bay
Alex – Xxxxxxxxxx, MI 3/29/2015
I love all the coupons there are to lower my bill. My bill even came with a $15 off next oil change coupon!
Tiera – Utica, MI 3/27/2015
This is the most professional and cleanest oil change place I've ever been to.
Nicole – Warren, MI 3/26/2015
Ray, Josh, and Dan were very helpful and made my experience above exceptional. Recently, I had been going to the Woodward location, and after returning numerous times for light bulbs changes I was very dissatisfied with the service provided. I greatly appreciated the knowledge on my overdue oil change needed with these gentleman and felt I was not taken advantaged of. I applaud them for being helpful and giving me exceptional service. Please provide some customer service training to the Woodward location, they are very disorganized and very incomplete with their services provided.
Audrey – Roseville, MI 3/18/2015
Raymond, Daniel, Adam, and Tanzimy were very friendly and helpful
Paul – Sterling Hts, MI 3/18/2015
Keith – Fraser, MI 3/15/2015
Love the professionalism and overall kindness of the workers. Very knowledgable and helpful for everything on my car! Will continue doing business with these wonderful people!
Dawn D – Warren, MI 3/14/2015
I've had my oil changed at a dealership in the past, so the cost was less than what I paid at Uncle Ed's.
Chelsea – Warren, MI 3/13/2015
Worst experience ever. I will never ever return. Got taken advantage of by a grown man, telling me my car was gonna blow up if I didn't get the stuff done that I needed to get done. Worst oil changing place I've ever been to.
Katherine – Warren, MI 3/9/2015
Staff was friendly, professional and fast.
Rudy – Detroit, MI 3/9/2015
Ray H. was very professional and knowledgeable about the service.
Jillian – Warren, MI 3/7/2015
The team that helped get me my heat back and a great radiator flush thank you to Christopher C, Anthony and raymond
Otto – Shelby Twp, MI 3/6/2015
Easy to get in and out. Very friendly people
Bryan – Warren, MI 3/2/2015
Your costs are on the high end of the scale. This is why I do not visit more often.
Amber – Sterling Hts, MI 3/2/2015
My girlfriend went in for an oil change which she had been putting off doing. when she came home she was all smiles and happy as usual, uncle eds took care of her and made her have a better day for it.
manager Raymond goes well out of his way to make sure we are taken care of and it puts me at ease knowing that my girlfriend can go for an oil change by herself and i can trust the oil change shop to not overcharge or do anything shady. It had been almost a year since her last oil change and ray still remembered her from across the parking lot.
Everyone at the shop is nice and friendly but Ray personally had made such an impact on our trips to get our oil change he has single handedly guaranteed our business for years to come.
Kim – Sterling Hts, MI 2/28/2015
Really you can get a oil change anywhere however I continue to come back to the same place because of the outstanding customer service I receive...amazing!!! Keep up the great work.
Debbie – Sterling Hts, MI 2/27/2015
no comments at this time
Lewis – Roseville, MI 2/27/2015
This locationion has always been fast and friendly. The cost is higher than most places by me but the level of professionalism and the trust that the right work is getting done keeps bringing me back. Keep up the good work!
Chad – Geneseo, MI 2/21/2015
$160 for an oil change kid absolutely unheard of. I will never return.
Michael – Detroit, MI 2/14/2015
stephanie – Sterling Hts, MI 2/11/2015
The guys at this location remember me ( well my 91 truck)they have always been awesome, they take great care of my 91 truck. They r always fun, fast and friendly. they don't try pushing product on you that you don't really need at that time. Raymond has been one of the guys that help me a lot, he's awesome. Adam is always friendly too when he has helped me.
Cindy – Sterling Hts, MI 2/4/2015
Manager Chris and tanzimy were great, personable and knowledgeable! Love coming to Uncle Ed's
Carole – Sterling Hts, MI 2/3/2015
I stopped in to have my battery checked due to the age of my vehicle and am grateful I did! The team, replaced the battery quickly, and I was soon on the road to my next destination. My car starts so much quicker with the new battery! I am grateful I stopped in and will be returning to purchase better wiper blades Ray discussed with me while the battery was installed. I appreciate being spoken to as an intelligent person rather than the assumption made that I am a dumb woman who knows nothing about her car and can be taken advantage of. Great job by the customer service person to explain things at the right level - not beneath me, nor the opposite, in a language above me with a condescending tone (which I have experienced elsewhere). Kudos to the Ray for striking that balance - hard to do, I know from my own job. I intend to continue to return. Thank you for keeping my car on the road rather than dead in the garage.
Walita – Detroit, MI 1/31/2015
Awesome! I love coming here... always professional and work is always done right.
Becky – Sterling Hts, MI 1/31/2015
Nothing special this time around.
Ronald – Warren, MI 1/28/2015
Manager shouldn't be so pushy trying to sell services especially if the person doesn't have the funds to purchase them.
Taofiq – Sterling Hts, MI 1/26/2015
Ray, Adam, and Anthony were all extremely helpful during my visit and provided excellent customer service that went above and beyond expectations. Everything that was going on with my vehicle was explained clearly and handled quickly and efficiently. I would highly recommend Uncle Ed's Oil Shoppe to anyone who is in need of their services especially the location I visited at 14 and VanDyke.
Suzanne – Warren, MI 1/17/2015
service guys are fantastic (friendly, professional, courteous). Meeting the manager who tries to sell you extra services in a little annoying. I come in for an oil change. No, I do not want my engine cleaned, or any of the other services that I cannot afford. I do not like to keep saying no, no, no. A couple suggestions may give me food for thought but too many suggestions is too much and does make me want to avoid Uncle Eds altogether.
Sharon – Sterling Hts, MI 1/2/2015
Ray, Chris, and Dan did an excellent and fastnjob of taking care of me today. Heading back in with another car today