Uncle Eds Oil Changes Dequindre 48083

Uncle Ed's 2988 E Big Beaver

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Experience Michigan's Best Oil Change right here in Troy. Conveniently located in Dequindre on East Big Beaver, our friendly and knowledgeable technician staff will service your car, truck, or van with a fast and professional oil and oil filter change. But that's only the beginning!

In addition we provide a thorough 19-point inspection with advice on the condition of your vehicle. We will check your car's fluids and if they are low, we can top them off. As an added courtesy we set your tire pressure, check your exterior lights, inspect the wiper blades and hand wash the windshield. All in just 10-15 minutes!



Our Dequindre location is a full-service location, meaning we can perform additional preventative maintenance services such as transmission fluid and radiator flushes, help increase gas mileage with our engine additives and treatments, and install or replace air filters, wiper blades, and bulbs.



Our service doesn't stop once you leave! As a valued customer you receive our free fluid and tire check in between oil changes - a $25 value yours free to use as many times as you’d like!

Staff Information

Market Manager Mike Janoski for Uncle Eds Oil Shoppe on 2988 East Big Beaver in Troy, MI 48083

Mike Janoski
Market Manager

Store Manager for Uncle Eds Oil Shoppe on 2988 East Big Beaver in Troy, MI 48083

Andrew Trevino
Store Manager

Recent Customer Reviews

Nancy – Sterling Hts, MI 12/12/2018 I arrived at the store at 6:59pm and the staff was kind and completed my oil change even though it was closing time.

Kyle – Sterling Hts, MI 12/7/2018 I came in for an oil change on Wednesday December 5th, 2018. I ended up getting my oil changed, engine flushed, new wiper blades, a radiator top off, and a new cabin air filter. After I left I started to hear a noise coming from the blower motor. I took it back in and the assistant manager looked at the air filter and while he was looking at it the noise stopped and someone pulled in behind me. the assistant manager said they would take a closer look at it on a different day when they were less busy. (I believe he was the only one there) I said sure and since the noise went away it was not the biggest deal in the world. So fast forward to Friday, December 7th, 2018. I was driving to work and my car was making a very loud noise coming from the blower motor while I had my heat on. I took it back into the shop. When I got there everyone was very friendly and professional. They took a look at the filter and proceeded to tell me to take it to a dealership and that there was nothing they could do about it. The Assistant manager said "This would have happened no matter where you would have taken it." There was never a noise before I took it to Uncle Ed's and now there is a noise after I received a new cabin air filter from Uncle Ed's. I will tell everyone to NEVER go to uncle ed's ever again. It is just very disappointing that they could not fix their own mistakes and now I have to pay to take it to a dealership to get something fixed on my car that was not broken before I took it to Uncle Ed's.

Mark – Clarkston, MI 11/27/2018 Satisfied

Andrew – Sterling Hts, MI 11/26/2018 Andrew did a great job and was very personable.

Amy – Roseville, MI 11/23/2018 Great service

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Nick – Rochester Hls, MI 11/20/2018 Great service

Gregory – Troy, MI 11/17/2018 Nice and Friendly

Robert – Sterling Hts, MI 11/15/2018 Great service keep it up

Ian – No, MI 11/9/2018 Jacob and mike were great

Jeffrey – Sterling Hts, MI 11/5/2018 I came to have a headlight lamp replaced that I got from you less than three months ago. I expected this to be a warranty repair. Instead I was charged $33.91.

Griffin – Royal Oak, MI 11/5/2018 Very Friendly guys here! Will be back!

Normen – Sterling Hts, MI 11/3/2018 Staff on duty were extremely helpful and I couldn't have asked for better service. Definitely coming back.

Deborah – Madison Hts, MI 11/2/2018 Jacob and Andrew were great. Friendly, helpful and HONEST. Issue with car and oil change couldn’t be completed today. I appreciated the honesty.

Tina – Warren, MI 10/29/2018 Colin was polite and professional while explaining the services recommended for my vehicle.

Mohammed – Troy, MI 10/21/2018 Your price is too high. Not providing incentives for repeat or long term loyal customers. Not happy with your price.

Ryan – 0, MI 10/12/2018 Great job

Aaron – Sterling Hts, MI 10/11/2018 Jacob and Zack gave me excellent customer service. I come to this location because of the staff here.

Sophia – Sterling Heights, MI 10/3/2018 Very kind workers, 5 star service. It wasn't as fast as I thought, but that was because they wanted to make sure I was safe by doing the check under the hood. Will be returning for my next oil change here!

Ryan – TROY, MI 9/27/2018 The canned information provided is misleading and frustrating? A fluid change is recommended for your transmission every 30k. No it’s not it is recommended every 100k. Per the manufacturer. Your oil is dark indicating the engine is dirty! NO, soot from combustion darkens the oil. Only oil testing can indicate it is dirty.

Danai – Southfield, MI 9/26/2018 I thought the technician and manager (Kyle and Zachary) were awesome. They provided excellent service although I didn't receive my windshield washing, they did everything else wonderfully well!

Craig – Troy, MI 9/8/2018 Very good service and Jacob was very thorough

D – Saint Louis, MI 9/7/2018 Andrew and Zach were very professional and helped me get my fluids topped off and make sure my car was good to go!

Ina – Troy, MI 9/4/2018 Very convenient and easy

Jason – Madison Hts, MI 8/20/2018 Always a pleasure visiting this location

Jason – MADISON HEIGHTS , MI 8/20/2018 Best Uncle Eds location

Jason – Madison Hts, MI 8/20/2018 Great service every time

Jason – Madison Hts, MI 8/20/2018 Tim is always a huge help

Gary – Sterling Hts, MI 8/18/2018 I was in and out in less than 25min with no waiting

Jason – Madison Hts, MI 8/17/2018 Tim is the best employee of Uncle Ed's that I've had the pleasure of dealing with. Very helpful, friendly and knowledgeable. A++

Brian – Hazel Park, MI 8/14/2018 Tim's awsome

Brian – Hazel Park, MI 7/31/2018 Never been here but Tim was friendly and fast

Thomas – Sterling Hts, MI 7/31/2018 Great workers!

Amanda – Sterling Hts, MI 7/31/2018 Great job!

Ariana – Madison Hts, MI 7/28/2018 Tim and Kyle were both very professional and friendly. They made me feel comfortable as they recommended services and were quick and efficient. I feel welcome every time I stop in the store and know Im getrinf the best service.

Emily – Sterling Hts, MI 7/27/2018 Service was a little pricey (even more than I expected it to be). But the friendliness of the staff was top notch.

Mona – Madison Hts, MI 7/26/2018 Tim (Manager) was very friendly and personable. Zachary (Utility/Lower Tech) was very helpful. He let me know my windshield wipers were coming apart. He recommended they be replaced, once I saw them I had to agree. I'm taking a long drive up north so it was important to have my car in tip top shape. They went over it with a "fine tooth comb". They were wonderful.

Kara – Sterling Hts, MI 7/26/2018 Everything is great :)

Shirlee – Sterling Hts, MI 7/17/2018 I love the friendly atmosphere.

Richard – Clarkston, MI 7/12/2018 Everything was fine

Joe – Madison Hts, MI 7/2/2018 Not applicable. Service was commendable.

Kevin – Troy, MI 6/21/2018 Good job

Nicole – Bloomfld Hls, MI 6/14/2018 Tim was excellent! He took the time to explain to me what my car actually needed immediately vs what things could wait a little longer. As someone who is pretty clueless about what cars need I really appreciated his patience & willingness to help me make the best purchases to take care of my car in a way that wasn't overwhelming! Will definitely be returning to this location.

Toni – Troy, MI 6/14/2018 I appreciate their customer service attitude, it's great.

Nancy – Sterling Hts, MI 6/9/2018 I go to Uncle Ed's because of the convenience of the location to my house.

Dale – Sterling Hts, MI 5/26/2018 All good here. Fast and easy

Dy – Troy, MI 5/14/2018 i have never had any issues with service and trust that my vehicle is being worked on properly.

Michael – Troy, MI 5/4/2018 The team took great care of by vehicle!

Mark – Troy, MI 4/20/2018 The staff is very friendly, thorough and efficient.

Joe – Sterling Heights, MI 4/15/2018 Devon G. and Zachary B. were top-notch. This was my first time at this UE location, and I will be returning.

Nancy – Troy, MI 4/14/2018 No additional feedback, everything was great! The customer service is amazing! Everyone who worked there was in a great mood, and very nice!!

Rachel – Troy, MI 4/13/2018 The staff was friendly and went above and beyond to make sure my car got all services it needed.

Denis – Troy, MI 4/7/2018 Tim was very accommodating. He answered any questions I had efficiently and honestly

Jessica – Portage, MI 4/3/2018 Thank you to my wonderful and friendly service team!

Rosemarie – Shelby Township, MI 4/3/2018 The manager, Tim, was extremely friendly and helpful. He even helped me find the source of the ticking noise in my engine (a solenoid).

Ashley – Three Oaks, MI 4/2/2018 Timothy and Zach were timely and worked diligently. Timothy was extremely kind and informative. I received great service today!

Clair – Cottrellville, MI 3/27/2018 GREAT EXPERIENCE!

Betsy – Oxford, MI 3/26/2018 Completely robbed. $80.00 for a regular oil change. Told me i had an oil leak. Took car to mechanic the next day and i dont. The guy told me as i was leaving that uncle eds was the most expensive in michigan. My mechanic also told me they charged me for a part they supposedly took off to access the oil and they didn't. And didn't have to. I will never go back and never recommend

Josh – Troy, MI 3/22/2018 Keep up the good work

Adam – Sterling Heights, MI 3/21/2018 Tim and his crew always do an awesome job!

Jeffrey – Sterling Heights, MI 3/7/2018 To be or not to be. That is the question.

Daniel – Troy, MI 3/6/2018 The manager Tim is doing great work over there, and he's giving his employees the correct training to do the job.

Kevin – Sterling Hts, MI 3/1/2018 Very energetic and friendly staff

Luis – Troy, MI 2/20/2018 Top notch service. Manager explained all my option with great detail.

John – Troy, MI 2/13/2018 Professional service.

Dennis – Warren, MI 2/9/2018 The manager Tim was very pleasant/helpful an Technician zach was very helpful they took care of everything I needed an service was completed with excellent care.

Clair – Cottrellville, MI 2/5/2018 The manager and his assistant were very nice! Will definitely be back!!

Kent – Sterling Heights, MI 1/27/2018 Guys did a great job. There were multiple cars being serviced by 2 employees so it took a liitle longer but it was understandable. No issues. I'll be back.

Catherine – Troy, MI 1/26/2018 They were super quick and awesome!

Brad – TROY, MI 1/24/2018 Both young men were polite and helpful. Some oil-change works are not at all trustworthy. These young college students were trustworthy. They wanted to do the best job they could do.

Jeffrey – Sterling Heights, MI 1/23/2018 Now I remember why the answer to the ultimate question of life the universe and everything is 42.

Candace – Harrison Twp, MI 1/9/2018 Very good service

Steven – Sterling Hts, MI 1/8/2018 Staff was friendly, I'm not used to service people being so friendly. It was nice.

Cynthia & Chris – Troy, MI 1/4/2018 I love this Uncle Ed's! Service is always excellent. Today I was in a hurry and let them know as soon as I pulled up. Tim helped me out by communicating this to everyone working on my car. He kept a super positive attitude and was still thorough with my oil change and vehicle and customer care. The manager also came out to greet me. Everyone was in a good mood. Great job guys and keep up the good work! Thanks, Cindy from Troy, MI

Montana – Clinton Twp, MI 1/2/2018 Very efficient and the guy training was super nice, good eye contact, explanatory, patient and friendly. Will be back again for another oil change when the time comes

Michelle – Bloomfield Hills, MI 12/31/2017 Great service. Super fast.

Angel – Sterling Heights, MI 12/30/2017 The service was quick and the staff was super nice.

Devin – Troy, MI 12/26/2017 I enjoy the service at Uncle Ed's but always wish it weren't so expensive.

Seth – Sterling Hts, MI 12/20/2017 Today was the first time I had visited this location to get my vehicle services and was very happy with the workmanship and the pleasant attitude of the service technicians. The manager introduced himself, the tech's were very knowledgeable, and courteous. I was very satisfied with my visit and will be returning to this location for all my vehicles, and the needs associated with those vehicles. Keep up the great work, very satisfied customer.

DEBBIE – Shelby Township, MI 12/18/2017 I pulled in to have my tire pressure checked. These guys were awesome...they checked my oil, topped off my washer fluid and filled my tires. They were quick and methodical. Great service once again!

Todd – Sterling Heights, MI 12/14/2017 Great service

Mark – Troy, MI 12/14/2017 Great friendly experience

Darlenene – Troy, MI 12/12/2017 I came in because I broke a piece on my wiper blades and needed new one and I needed some air in my tire and also I have a slight oil leak so i know I probably need a quart of oil . Timothy the Manager and Devon the Tech were very professional and were so helpful to me .

Jason – Detroit, MI 12/12/2017 Great service

Paul – Saint Johns, MI 12/11/2017 To high priced and a little pushy

Nancy – Sterling Heights, MI 12/9/2017 Thank you

Alex – Saint Clair Shores, MI 12/6/2017 No additional feedback available.

Tom – Rochester Hls, MI 11/22/2017 The only reason the speed score is low was really not the fault of the employees. They had to remove the wheel well to get to the headlight they changed. They were great about explaining what they were doing.

Emily – Keego Harbor, MI 11/13/2017 I came in for air for my tires and also got a filter. Great service as always!

Jerry – Romeo, MI 11/1/2017 UE is a bit pricier than my usual oil change place, which is why I rated my likelihood to return at 75%. The service was great, otherwise.

Christopher – Sterling Heights, MI 10/28/2017 Don't change anything, you guys rock!!!

John – Detroit, MI 10/25/2017 Service was fantastic!

Steven – Auburn Hills, MI 10/9/2017 The best

Emily – Keego Harbor, MI 10/6/2017 The visit was fast and the crew was excellent.

Tom – Sterling Heights, MI 10/5/2017 I was due for an oil change for the past couple weeks but had been unable to take time during the day to come in for service. Also, working extra hours prevented me from coming in before close. However, this day I was driving past the shoppe at closing time (7 PM) and saw the doors were still open and an employee was standing ready for a customer. As I turned into the parking lot, Angel (Asst. Mgr) saw me coming and they were ready to work. Even though I came in for service at close, they were eager to work and seemed sincerely happy to take car of my car's needs. They were professional and friendly. I was impressed with them. Thanks for being there and the great service!

Deb – Troy, MI 9/29/2017 i drive past two other Ed's to this location, as they are super nice and excel at great customer service.

Maria – Troy, MI 9/25/2017 Timothy D and Angel M were both very helpful and super friendly!

Jennifer – Rochester Hls, MI 9/21/2017 This was one of the best customer service experiences I've ever had. If I could, I'd come for an oil change every day! I will be recommending Uncle Ed's to everyone I know.

Anitha – Sterling Heights, MI 9/19/2017 They did a good job.

Jeffrey – Sterling Heights, MI 9/14/2017 The answer to the question of life, the universe and everything is 42.

Kevin – Troy, MI 9/7/2017 everyone was very informative

Taylor – Shelby Township, MI 8/26/2017 Don't ask so many times about other services. I don't want any of them just an oil change.

Steven – Auburn Hills, MI 8/22/2017 Tomothy D was amazing and helpful

Bob – Madison Hts, MI 8/19/2017 Simply a good crew and a nice guy's

Ryan – Oxford, MI 8/15/2017 Very good service. Completely Satisfied.

Cassandra – Romeo, MI 8/11/2017 Staff was friendly and helpful

Kristine – Sterling Hts, MI 8/9/2017 Amgel M was amazing!! This was the best oil change experience ever. They were so professional yet very personable. Even with it being expensive, it is well worth it for the job they do. No unnecessary BS saled.

Jason – Montgomery, MI 8/3/2017 Very efficient

Steve – Clinton Township, MI 7/20/2017 I felt very bad for your employees because it was uncomfortably warm in the garage. It was 93 degrees yesterday and all they had was a fan blowing. I realize that with the doors open, air conditioning may not be an option, but I was also extremely warm while sitting in my vehicle. Just an observation, this is not a big complaint and I don't need to be called or to discuss it further. Just feeling sorry for your guys. Thanks

Kelly – Troy, MI 7/12/2017 Good work all around

Mark – Troy, MI 7/8/2017 good value, fast and easy service

William – Machesney Pk, MI 6/27/2017 Good and fast

Matt – Clinton Twp, MI 6/24/2017 Great job, and great people

Nancy – Sterling Heights, MI 6/20/2017 Everything was great however I do have one criticism. I found the music playing in the shop to be distracting while the manager was trying to explain everything during my visit. I don't mind music playing during my visit but this time it seemed louder than usual.

Mona – Madison Hts, MI 6/16/2017 The staff was wonderful, very polite and explained to me what they were doing. They made suggestions or told me that there were certain things that were in great shape. I was very impressed with the manager, he was very polite and respectful. My two grandson's were in the car and they were hot and sweaty, the manager had one of the guys bring out a fan to cool them down, he even offered to get them something​to drink from the office. I was dreading to have to go but they actually made it a very pleasant experience. I didn't feel pressured into buying something that I didn't need or anything. All in all, I will be returning and recommending them to others.

James – Troy, MI 6/9/2017 Just a quick note about the speed. Apparently a car that pulled in before me needed some extra help. I was informed there would be a delay of about 15 min and asked if I wanted to wait. The delay was less than 10 min and I'm glad I waited.

Brian – Dimondale, MI 6/6/2017 Very helpful

George – Shelby Twp, MI 6/6/2017 No additional feedback.

Amanda – An, MI 5/27/2017 Great service

Brenna – Madison Heights, MI 5/26/2017 My experience here was awesome. Everyone was beyond helpful and very welcoming. I'll be back!

Kenyon – Sterling Heights, MI 5/25/2017 I like to be able to combine discounts.

Kenyon – Sterling Heights, MI 5/25/2017 Liked the buy one get one at half price deal.

Eric – Troy, MI 5/20/2017 I love uncle Ed service

Adam – Shelby Twp, MI 5/16/2017 Super staff very knowledgeably love theses guys i will be back

Christopher – Sterling Hts, MI 4/25/2017 Manager and tech on staff A1 job

John – Sterling Heights, MI 4/22/2017 Had issues with the points program. Didn't get my credit from last visit.

LaFaye – Troy, MI 4/22/2017 Offer 20 off the second oil change when you prepay for the next oil change.

Susan – Sterling Heights, MI 4/22/2017 All was fine.

Michael – Warren, MI 4/17/2017 These guys did a great job. .if I went to dealership I would still be there. .and losing pay..

Beth – Clinton Township, MI 4/15/2017 Extremely friendly!

Drake – Sterling Heights, MI 4/14/2017 Great job with the manager tim and his assistant mike

Brian – Troy, MI 4/14/2017 very fast and friendly

Jamie – Troy, MI 4/7/2017 They were very nice

Emily – Keego Harbor, MI 4/7/2017 Grant is a great UT. The team performed everything wonderful and was super fast. Also they were super friendly.

Ervon – Sterling Hts, MI 4/7/2017 Ervon and Angel are awesome, they are very polite , very respectful, very welcoming, and have great team work I will be visiting again

Jeremy – Sterling Hts, MI 4/6/2017 I talked to my tech about Motor Trend On-demand. Get your employees a subscription. For car people, it's a great talking point and builds brand loyalty.

Constance – Shelby Twp, MI 3/30/2017 Excellent service! I will most DEFINITELY recommend this location.

Robert – West Bloomfield, MI 3/28/2017 no thank you

Jeff – Warren, MI 3/27/2017 Quick, courteous, and thorough service. I was also impressed by the professionalism at this location. All employees treat each other with the utmost respect here and this makes it an even more pleasant experience. We will be back to this location!

Kenyon – Sterling Hts, MI 3/25/2017 Fast and courteous

Cindi – Bloomfld Hls, MI 3/22/2017 Excellent customer service.

Gregory – Troy, MI 3/21/2017 All went Great as I find it usually does with Uncle Ed's. It is the only place I trust my vehicles to

Eric – Bloomfld Hls, MI 3/20/2017 I don't see how an oil change "with only a plug" (not sure what that means) but I think it was the most basic oil change you could get, could POSSIBLY cost $120.00. The staff was great, but I will never go to uncle eds again do to the charge

Sarah – Sterling Heights, MI 3/17/2017 Very friendly and understanding

Tilla – Troy, MI 3/8/2017 Tim and his assistant were extremely accommodating

Cynthia – Troy, MI 3/7/2017 Every time I go to this Uncle Eds, everyone is very consistently friendly. The service here is excellent, even if I just need a light replaced or a low tire that needs air. The shop banter is high energy and everyone is focused on the job. I'm super impressed with the customer service here, and I have been for a long time.

Ariana – Madison Hts, MI 2/25/2017 The manager was very knowledgable, kind and helpful. The staff all took very good care of us and got me in and out a lot quicker than anticipated with both an engine cleaning and oil change.

Alexander – Detroit, MI 2/25/2017 One of the most important reasons that I keep coming back to Uncle Ed's is that you guys generally do not try to sell me things that I do not need. However, that seems to be changing over the last few times. So please please keep the honesty, I understand the business pressure behind it, but it is not worth it if you lose customers because of it.

Dana – Romeo, MI 2/23/2017 The technicians did not go through checking my headlights, turn signals, brake lights, etc. Otherwise, the service was great.

Dalia – Troy, MI 2/17/2017 Great service.

Candice – Sterling Hts, MI 2/10/2017 The people here are great. They even gave me and my girls a red flower each because it's the week of Valentines Day. I absolutely love the service , music , and everything they do here.

James – Troy, MI 2/9/2017 The team of Mark C., Micheal D., and Colin G., offered excellent professional service in changing the oil and providing all the amenities that Uncle Ed's has to offer! I am always impressed with this specific location crew, which is why my wife and I continually patronize this particular unit! They are always friendly, efficient and looking out for our best interest! It is a pleasure knowing that we are in the best hands!

Sarah – Clinton Twp, MI 2/8/2017 Outstanding service! The manager is great!

Mark – Troy, MI 2/3/2017 Service was friendly and fast.

Tim – Sterling Hts, MI 1/30/2017 Great service

Knight – Troy, MI 1/29/2017 Micheal D. and Grant H. were very knowledgeable and worked like a great tag team. I felt like every thing they were doing was like they had done it for a long time. It's easy to tell when you don't have to worry. I would like to have who ever reads this to tell them Thanks.

Ragu – Troy, MI 1/21/2017 Good service

Randy – Troy, MI 1/19/2017 Kinda Pricey

Richard – Sterling Hts, MI 1/7/2017 I was very satisfied to come to Uncle Ed's

Susan – Sterling Hts, MI 1/3/2017 The crew did a great job this visit. There was an issue with my windshield wiper fluid (not squirting). They attempted to find the problem and when unsuccessful made good suggestions for further resolution. I was also able to use two coupons together on the same day of service, so I was glad to see that my question about that on a previous survey was addressed and honored.

Renee – Shelby Twp, MI 12/30/2016 Very fast and easy

Bonnie – Sterling Hts, MI 12/29/2016 The service technician and manager were friendly.

Susan – Sterling Hts, MI 12/27/2016 The fact that I could not use the $5.00 coupon (parts purchased) to pay for the air filter in conjunction with the oil change coupon is somewhat ridiculous. If I would have used the oil change coupon today and return to Uncle Ed's tomorrow and but the air filter, I could have used the $5.00 coupon, so what is the difference. It just seems like an inconvenience to the customer to have to make an extra visit just so that I can utilize both coupons for the same vehicle.

Paul – Center Line, MI 12/22/2016 Very friendly staff and informative, good morale, and not pushy.

Silvia – Sterling Hts, MI 12/22/2016 I will never go anywhere else!

Jennifer – Norton Shores, MI 12/19/2016 I brought in an Audi knowing that they can be very different from other cars. The assistant manager on working that day was very knowledgeable and reassuring that he knew what he was doing in spite of the goofy German engineering :)

Brian – Madison Hts, MI 12/19/2016 10 out of 10. Friendly service

Charlie – Bloomfld Hls, MI 12/16/2016 They didn't check my lights and they didn't show my filter. I think usually they do that and I wanted to see how it looks.

James – Troy, MI 12/12/2016 Keep up the good work.

Ginny – Sterling Hts, MI 12/2/2016 All the sales pitches and trying me to add on many extras to a car that is only 5 months old was annoying.

Nataly – Sterling Hts, MI 11/22/2016 Great service from employees, however it was Expensive!

Zarko – Sterling Hts, MI 11/20/2016 Good service

Elizabeth – Sterling Hts, MI 11/9/2016 Excellent customer service!

Daniel – Warren, MI 10/31/2016 Wasn't offered a windshield wash. Other than that, just the time spent there was a little longer than expected. Service was nice and friendly and would definitely return in the future!

Devin – Troy, MI 10/28/2016 Everything went good

Carlos – Troy, MI 10/12/2016 Not all Uncle Ed's has tire rotation service, the store I go to all the time should have one.

Catherine – Sterling Hts, MI 10/10/2016 Good job

Knight – Troy, MI 10/1/2016 The service I value most is the knowledge of the crew and managers, and indispensable to me is the history of the vehicle maintenance. Thank you for your knowledgeable crew. See you in 3000 miles.

Lisa – Sterling Hts, MI 9/30/2016 I was not able to arrive at Uncle Ed's for a headlamp change until about 6:15 pm. It is very difficult to change the headlamp on my 2009 Ford Focus, and Asst. Manager Chris, as well as Mike, worked at it until it was complete, despite the fact that they worked past their closing time. I was extremely thankful to them, for going over and above for me. They were professional and friendly the entire time!

Gina – Plymouth, MI 9/29/2016 Great staff!!! Very polite. Explained things in a way I could understand. I didn't feel they were trying to sell me unnecessary services.

Mohammed – Troy, MI 9/25/2016 Not all coupons are available online. Price needs to be more competitive to continue the service.

Shammi – Sterling Hts, MI 9/24/2016 Technician (Ed) and CSA (Mark) were very polite, friendly and helpful. This kind of good service is awesome to see - will definitely be coming back.

Steve – Sterling Hts, MI 9/17/2016 Guys were a little slower than the normal team, but they did a good job.

Susan – Sterling Hts, MI 9/17/2016 All was fine.

Chris РTroy, MI 9/11/2016 Literally, such a dank visit. Like, so radical my dude. 11/10 would visit again. Employees were super memers, top quality swagologists. Absolutely fan-f*cking-tastic service. Angel was a legendary Service Advisor. Top notch hombr̩ right there. Mark is a cool dude too. Overall, I would swiggity swag my way back into the bay for anotha oil change.

Marylin – Sterling Hts, MI 9/8/2016 Great first visit!

Anje – Troy, MI 9/7/2016 Have the staff remember all steps and have the manager/their boss double check their work.

Patrick – Paw Paw, MI 8/15/2016 Another satisfied visit. Keep up the great customer service!

John – Sterling Heights, MI 8/13/2016 No additional feedback

Susan – Sterling Hts, MI 8/5/2016 This was my first return visit to Uncle Ed's in over a year. I was so dissatisfied with the 14 mile & Van Dyke location (manager never returned my call/complaint) that I went to other oil change shops. I am hopeful that this new location at 16 & Dequindre will prove to be a good choice.

Patrick – Sterling Hts, MI 7/26/2016 Very good

Daniel – Sterling Hts, MI 7/15/2016 The assistant manager was very helpful, knowledgeable and professional. Honestly the whole crew worked together like a well oiled machine. Not only will I continue to keep coming back but I recommend this location to all my friends and family.

Joanne – Sterling Hts, MI 7/7/2016 too much selling of products and services. I am getting saturated with that

Hannah – Sterling Heights , MI 6/29/2016 Great service

Deanna – Sterling Heights, MI 6/20/2016 No comment

David – Sterling Hts, MI 6/18/2016 Service was excellent. No negative feedback to offer.

James – Troy, MI 6/16/2016 Felt like I was in the middle of the pit stop at Indianapolis.

Candice – Sterling Hts, MI 6/12/2016 They are so nice at this location .

Catherine – Troy, MI 6/9/2016 Convenient and no waiting was what I needed today.

Thomas – Shelby Twp, MI 6/8/2016 None comments regarding this visit.

Erika – Royal Oak, MI 6/4/2016 Appreciate safety check (lights, etc)

Ashley – Sterling Hts, MI 6/3/2016 I was very happy that I decided to come back to Ed's oil shoppe after a not so wonderful visit at another location. This shop is going to be my new go-to location. Nathan walked me through everything I needed for my vehicle and even listened to my concerns and complaints about my last visit and she assured me that I would not be treated the same way at his location. My car is running so much smoother now and I'm so relieved that he took the time to walk me through everything that he was doing and make sure I thoroughly understood why it was necessary.

Les – Madison Hts, MI 5/26/2016 was not told that i would be paying 49.00.I said i wanted the basic service like the other places do.I thought id be paying 17.00 -22.00 dollars.After work had already started the tech came over to the car and asked me to pick one of the services.To my surprise the cheapest was 45.00.If i would of been told this to start with i would of said forget it.I had to charge the service because at that point i didn't have that much cash on me.They need to tell people up front that they have a few choices to pick from so people can either say yes or no.ill never go there or any of these shops again.I felt taken advantaged of.

Peter – Madison Hts, MI 5/25/2016 good staff

Kent – Sterling Hts, MI 5/14/2016 Good Job!

Shanette – Troy, MI 5/12/2016 Mike Ryan and Nate are so Great I will be back and refer a friend

Steve – Sterling Hts, MI 5/10/2016 Very friendly staff

Robin – Macomb, MI 5/10/2016 great friendly service

Amir Jr – Troy, MI 5/7/2016 John is a great employee with great customer service.

Ragu – Troy, MI 5/6/2016 Very good service

Andrew – Sterling Hts, MI 5/4/2016 Always great service . Quick fast and done right.

Trudy – Sterling Hts, MI 5/3/2016 Oil change

Marcus – Center Line, MI 5/1/2016 I really like being told what will be needed in the future but not being pressured on an upsell while I'm there.

Michael – Troy, MI 5/1/2016 Good service

Khalid – Troy, MI 5/1/2016 Great service

Vicky – Clinton Twp, MI 4/30/2016 Friendly and detailed service! Quick and nice

Aaron – Sterling Hts, MI 4/23/2016 Great service and very informative.

Marvin – Sterling Heights , MI 4/20/2016 It was perfect and friendly

Samar – Sterling Hts, MI 4/16/2016 Yes, Amazing personality and customer service from Mr. Brandon, M and Mr. Colin G. I loved their team work and respecting customers in well maners.

Jill – Auburn Hills, MI 4/14/2016 Great service! Very professional!

Vojsava – Sterling Hts, MI 4/5/2016 Great service and timing!

Paris – Sterling Hts, MI 4/1/2016 the 3 guys who helped me were absolutely great. great customer service and very knowledgeable of the products and services.

Cindy – Mussey, MI 3/30/2016 Love the service here

Kira – Rochester Hls, MI 3/30/2016 Very friendly and helpful.

Diana – Sterling Heights, MI 3/29/2016 Very helpful and friendly. Nate was awesome!

Camille – Rochester, MI 3/28/2016 Great service!!

Anthony – Sterling Hts, MI 3/24/2016 Eric E and staff were great. Very nice and helpful.

Leah – Macomb, MI 3/23/2016 Nathan did great job

Samantha – Eastpointe, MI 3/22/2016 Did an amazing job!

Allen – Sterling Hts, MI 3/20/2016 None was good

Jenny – Portage, MI 3/19/2016 Nate did an excellent job servicing my vehicle. I needed a new battery he took the time to go and get me a battery as they did not have one in stock. Overall great experience.

Barbara – Sterling Heights, MI 3/13/2016 My Last visit I stopped in on my way home from work (downtown Detroit) so it was about 6:45pm. I let them know I knew it was near closing time and I could come back Saturday but Michael said absolutely not. "We are happy to take care of you now". Eric the Mgr. was new and introduced himself. He was friendly and professional and quickly agreed with Michael. They did not rush my service and since I rely on Michael for my complete car care He informed me of services that were due and although I tried to tell them that I could do it next oil change because of the time, they assured me it was not a problem and they would gladly do it now and not to worry about the time and they were happy to service my car. They serviced my car as they normally would regardless of the time, they didn't rush the service. That's why I continue to go to this location(for about 10 years now). I know I can count on Michael and the guys to take care of my car. That is sooooooo comforting to me. THANK YOU Michael and Eric for your exceptional service!!!

Samantha – Shelby Twp, MI 3/11/2016 Great friendly service.

Geoff – Farmingtn Hls, MI 3/9/2016 Oil change took close to 45 minutes. Told me about a leak and charged me for a sealer, however never saw them put it in. When questioned them about it they told me they did however could not produce the bottle to prove it. Being that it was taking so long I was constantly watching what they were doing as I was getting more and more frustrated with how long it took. So I paid for something that I am sure I did not get as well as the job appeared to be rushed even though it took close to 45 minutes. No sticker put on my windshield, I did not even sign for the credit card statement so not sure how this is going to get authorized for close to 100$ with no signature. There was no double checking the oil, they just closed the hood and said all set. I told them that I had not started the truck and no double check was done, so forced them to do that. Stated Battery was tested and it wasn't, states that transmission fluid checked but was not because this needs to be done while engine is running. the 3 times I have gone to an Uncle Ed's oil shoppe I have been very disappointed. 2 times here and 1 time in Pontiac.

Andrea – Troy, MI 3/8/2016 employees worked well together

James – Troy, MI 3/4/2016 Both Brandon and Ryan were great, very knowledgeable, professional and thorough. That gave me confidence in what they were saying and doing to the vehicle. Because of those two guys I will be bring my Jeep there next.

Martina – Troy, MI 3/2/2016 Great manager and associate. Great knowledge.

Donald – Chesterfield, MI 3/2/2016 I went in to have my headlight replaced on my 2012 Chevy Traverse. After watching the technician struggle for 20 minutes, I suggested that he replace it via the wheel well and not through the engine compartment. He was able to replace it through the wheel well after another 15 minutes. He then had to put the engine compartment back together which took another 20 minutes. The total time was nearly an hour. After the technician put the engine compartment back together, he had an extra clip. When I questioned him about it he told me it did not come from my vehicle. It was clear to me that he was looking for a spot for it but was unable to find where it belonged. He offered for me to inspect it but I take my car to the specialists and I would have no idea where it would go. I am concerned that there is a part that is not totally clipped in. This was a very bad experience and I am concerned that I will have problems with my vehicle in the future as a result.

Raelanda – Sterling Hts, MI 2/29/2016 I received excellent service!

Kia – Sterling Hts, MI 2/27/2016 I was quoted one price before the service was performed, then waited almost an hour for a simple oil changed after I was in the bay. Terrible service.

Kent – Sterling Heights, MI 2/22/2016 Great job as always.

Joseph – Rochester Hls, MI 2/16/2016 Only two people working in the shop. They did not know the difference between synthetic diesel oil and regular synthetic oil. Had to run next door to get the correct oil. Was charged $145 for the oil change.... these two were busting their behinds and overwhelmed as there were 4 cars in the bays (Eric and Shane). Was in the shop for 1 1/2 hours.

Samuel – Sterling Hts, MI 2/13/2016 Reduce your price and keep it as normal!

Keith – Troy, MI 2/9/2016 Both manager and tech were great

Jordan – Sterling Hts, MI 1/26/2016 John m and Shane b were so friendly, knowledgeable and professional. They took the time to explain everything and I really enjoyed my experience.Thank you!

April – Berkley, MI 1/22/2016 I had an excellent experience today. Both John and Eric were friendly and efficient. I even learned something new about the car that I have owned for more than 10 years, thanks to John. Amazing service and Eric deserves more than a penny raise! Great staff, I will return.

Marija – Sterling Hts, MI 1/12/2016 Had great service as always

Chris – Troy, MI 1/11/2016 all was good.

Chris – Royal Oak, MI 1/9/2016 John and Michael made the experience quick and professional. I was very impressed with the customer experience they provided. I will definitely be returning and recommending!

David – Troy, MI 1/9/2016 not any.

Angel – Sterling Heights, MI 1/8/2016 Great service

James – Troy, MI 1/7/2016 Service was excellent but I did notice they did not top off the windshield wiper fluid?

Gasim – Sterling Hts, MI 1/6/2016 The manager was not available but I answered yes anyways because I'm extremely satisfied with my experience at your store at that locations. John R. is the name of the staff member that mainly communicated with me and did my service. He is knowledgable, friendly, and professional. I took the time to do this survey to let you know how satisfied I am with my experience today and the encounter with John R. please give this guy a raise :)

Michael – Troy, MI 1/2/2016 great team

Mark – Troy, MI 12/26/2015 I find the overselling of extra services annoying....filters, wipers, etc

Jackie – Fraser, MI 12/22/2015 Being recently divorced, my ex-husband always took care of the vehicle maintenance and I was "lost" on where to go, so my ex had referred me to your store. I recently had my oil changed at the dealership and began hearing a noise when I would start the car. When I pulled in to your business I was greeted with a smiling "hello" from Eric. After I explained my situation, he introduced me to John R, the manager. John was EXTREMELY knowledgeable and after checking my fluid levels, he explained about "dry starts" and a product called TX-7. I felt confident in his explanation and description to try this product. It's been a few days and the noise is gone! Uncle Ed's should be proud to have team members of such high caliber. Kudos to ERIC and JOHN R! With their know-how and honesty, I will be back to see them EVERY time. Sincerely, Jackie Kelley

MICHAEL – TROY, MI 12/17/2015 The manager on duty, Joh r, and the utility technician, Michael D, confirmed that my vehicle did not need an oil change, but was overdue for a power steering cleaning and fluid change. Thank you for only selling the services needed!

Jay – Saint Clair Ahores, MI 12/5/2015 I drive out of my way to go to this location

Larry – Troy, MI 12/1/2015 always friendly no matter how busy. Always coupons available to save money

Anne – Troy, MI 11/29/2015 Always has the friendliest technicians!

Roslyn – Detroit, MI 11/25/2015 All the guys were very nice and friendly

Antoinette – Troy, MI 11/24/2015 All the worker's were very professional and friendly.

Tamond – Troy, MI 11/24/2015 The best customer service ever!!!!!! These guys are really nice and fast!

Scott – Madison Heights, MI 11/18/2015 Eric, Justin, and Shane were very courteous and helpful. I will definitely be back.

Linda – Port Huron, MI 11/16/2015 None plesee

Alan – Troy, MI 11/16/2015 The staff was super friendly and helpful

David – Sterling Heights, MI 11/15/2015 Received an oil change

Michael – Sterling Hts, MI 11/7/2015 I've been going to the Uncle Ed's location in Troy (store number 1125) for years. They have always provided top-notch service and I've never had a bad experience. At this point I wouldn't trust anybody else to service my vehicles.

Adam – Sterling Hts, MI 11/6/2015 These dudes were pretty dank.

Jeremy – Sterling Hts, MI 11/1/2015 Friendly fun staff

Diana – Hamtramck, MI 10/30/2015 Everything was great!

Ken – Sterling Hts, MI 10/24/2015 Your people were fast and efficient with service. They treated me politely and I will be back for future work.

Jim – Sterling Hts, MI 10/22/2015 John R and Luzion did a great job ! John R is always very knowledgeable and very helpful.

Tristan – Novi, MI 10/16/2015 John martian is a very helpful manager he is an asset to the company he is a great guy and very kind and helpful he helped me out a lot

Andrew – Clinton Twp, MI 10/15/2015 Great and nice staff

Magdiel – Troy, MI 10/13/2015 John was very informative and professional, thank you :)

Justin – Bingham Farms, MI 10/10/2015 The guys were awesome!

Catherine – Sterling Hts, MI 10/1/2015 Much better service with this manager. JOHN. R. He was ver g oof as wax Mateo

Mark – Troy, MI 9/24/2015 Service Tech was not familiar with equipment. He did not know what to use for lube job....grease gun versus automatic pump.

Michelle – Harrison Twp, MI 9/21/2015 The manager JR did a great job to get me in and out.

Daniel – Warren, MI 9/11/2015 thank you

Tanner – Harper Woods, MI 9/4/2015 you guys are a sure thing

Samuel – Sterling Hts, MI 9/4/2015 Everything looks good, expcept price!

Bruce – Sterling Hts, MI 9/3/2015 Great service every time. Manager John R. and Utility tech. Brandon L. We're great very helpful , quick, and knowledgable.

Dustin – Royal Oak, MI 8/18/2015 good services but need to slow down on asking me for every extra service you offer.

Tyler – Rochester Hls, MI 8/17/2015 Fast and friendly!

Kyle – Oxford, MI 8/16/2015 Extremely OVER-PRICED! It should never cost over $100 for an oil change and air filter. It wasn't even the full-synthetic oil or it would have cost an extra $30. Uncle Ed's was the only shop around open Sundays so I stopped in. I will not be returning.

Danny – Warren, MI 8/11/2015 _great service

Mike – Sterling Hts, MI 8/5/2015 John was very helpful and considerate.

Andrew – Troy, MI 7/27/2015 Great service

David – Warren, MI 7/24/2015 it's all good

Peggy – Warren, MI 7/21/2015 Excellent service and very friendly. I always take my car to Uncle Ed's for the best service for the money.

Jonathan – Troy, MI 7/16/2015 Greater stock of air filters.

Joanne – Sterling Hts, MI 7/11/2015 it was too much, too much introducing, too much sales push. i have been going there for a long time with this vehicle and previous vehicles,in am a loyal, returning customer- but this time was over the top with the sales push and all the robot like pitches -it was a turn off. normally -in the past, the pitches were there but this time -over the top; i like uncle ed's, i feel confident with the service but knock off about 50% of the rote type sales pitch and the have a nice day.

Sharon – Sterling Hts, MI 7/8/2015 Service was quick. Staff very polite friendly and fun.

Daniel G – Sterling Hts, MI 7/6/2015 John and Mike were very professional and friendly...well done

Shayla – Sterling Hts, MI 7/3/2015 Great job

Jacob – Farmington Hills, MI 6/28/2015 John r was awesome!

Kent – Sterling Heights, MI 6/27/2015 The guys did a great job! I'll be back.

Dana – Troy, MI 6/25/2015 John R is an excellent store manager...explained every service option clearly and also explained other services for future visits. I was in and out very quickly and will definitely return.

James – Sterling Hts, MI 6/20/2015 John R. was great, helped me with everything I needed

Michael – Sterling Hts, MI 6/19/2015 Assistant Manager John was incredibly engaging and friendly, and very professional. I've been coming to Uncle Ed's for years, and while you have had several great managers there in that time, he in particular is a stand-out, one of those guys you HOPE will be there when you go in for service. A++++ Service!

Linda – Warren, MI 6/17/2015 the guys were extremely helpful and like in a doctors office i knew what they were doing at all times they were very curtious and treated me with respect and dignity.

James – Sterling Hts, MI 6/16/2015 John R, Luzion S and Brandon L all did a great job and I will continue to bring me two jeeps there for service!

Evagelos – Sterling Heights, MI 6/13/2015 Good job

Barbara – Sterling Heights, MI 6/11/2015 It's not just the oil change that keeps me coming back but the system checks on the other things. JohnR was the Mgr. on duty with Mike D as his staff team. One of the things JohnR checked was my Serpintine belt. Fortunately he had the knowledge/know how to replace. Until you've had one break or slip off (which I've had) you can't appreciate this belt including how difficult to replace. I get everything I can get done here (and even more with JohnR now) and only those things you don't do send/force me to the dealership. JohnR and his team Mike D. were performing like a well oiled machine (no pun intended). Hope John R will be at this Uncle Ed's a long time.

Tina – Troy, MI 6/11/2015 Great service by John R

Shaun – Madison Hts, MI 6/11/2015 Manger, John R was great. Super nice and explained things so I understood what was a good idea for immediate service and what I may be able to hold off on. I went in for a standard oil change and decided, based on his recommendations, to get an engine cleaning, new hepa filter and oil treatment. He even went above and beyond & helped me diagnose a check engine light issue. Michael was also nice and did great working with John. I'll be back next visit and hopefully John will be there!

Alvin – Sterling Hts, MI 6/8/2015 The staff were over-friendly which made me feel that they were trying to sell me something, I ended up spending three times more than what I expected for an oil change and constantly advised to purchase/spend more to get this service or that done.

Brian – Warren, MI 6/6/2015 I was there almost a hour and a half. They couldn't even open the hood of my car. I had to. Twice. They also took forever trying to figure out how to change my wiper blades. They gave me a whole $5 off for the inconvenience. Pathetic.

Norman – Sterling Hts, MI 6/1/2015 everything was done in a professional matter

James – Dearborn, MI 5/29/2015 EXCELLENT service in all aspects. As usual, the attentive and knowledgeable staff were ON their game!

Llarry – Troy, MI 5/24/2015 Great communication between staff working on the oil change

Bruce – Sterling Hts, MI 5/21/2015 Great service every time. Thanks!

Chas – Troy, MI 5/14/2015 the staff was extremely friendly and very helpful. Also did everything perfectly and professionally.

Karen – Sterling Heights, MI 5/9/2015 The oil change took a total of 42 minutes. We arrived before 8 a.m. I had coupons and when we were ready to pay the bill one of the coupons was missing. The manager went into his office to get one. I told him that I had never waited that long for an oil change. He apologized and said he would give me $15.00 dollars off the next visit. This was no deal because I have coupons that give me the same thing. I previously took my other car their and never had any problems. I think that the oil change should have been no charge. I will definitely not go to that location again.n. By the way the lost coupon was found on the driveway by the manager. U before t

Joseph – Sterling Heights, MI 5/8/2015 The Assistance Manager John R was very professional, Provided detail review of available services with out pressure in selling anything additional to what I came on for. He is very good at his Job and Had a friendly support staff on duty as well! Great Place!!!

Danielle – Shelby Twp, MI 5/2/2015 :) happy customer

Matt – Northville, MI 4/7/2015 Ed and the staff were exceptional above and beyond dinner cruise she would find anywhere else. old world performance and personable like the past. Coming from Northville I intentionally schedule my day to come to this location because of Ed and crew. I value not only his knowledge with expertise, professionalism and diligence but the availability to ask him questions.

Anthony – Northville, MI 4/2/2015 The replacement of the cabin filter was very labor intensive. Although it was Ed's first attempt on a LaCrosse, he was patient, professional and courteous throughout the process. After re-assembly of the glovebox, all works well as designed.

Rebecka – Sterling Hts, MI 3/27/2015 This is the second time I have had my oil changed where they did not fill up my tires. I was told about my tire pressure, but my tires were never actually filled. In fact as soon as I left this time, my light came on to check my tire pressure. That is a bit disappointing.

Robert – Sterling Hts, MI 3/16/2015 Absolutely horrible service and long delays. I will never return again because of what I just experienced- especially after spending $170. Use of multiple scare tactics and inexperienced personnel, as I watched him almost break the clips on the case housing my air filter.

Special – Troy, MI 3/9/2015 Prices are way to high

Lauren – Shelby Twp, MI 3/9/2015 Nothing.

Jonathon – Sterling Hts, MI 3/8/2015 I had a 50 dollar gift certificate and it still cost me an additional 30 dollars for an oil change on my Malibu. Although the service was excellent neither my wife or I are likely to come back. You guys used to be a bit of a premium over others, but now it is like twice as much as your competition. 80 Bucks for an oil change, you guys have to be kidding.

Meghan – Chesterfield, MI 2/23/2015 Whole staff was friendly.

jim – Troy, MI 2/21/2015 Extremely professional and helpful staff.

Erik – Kimball, MI 2/20/2015 Great team work. The crew made a thorough inspection of the car and explained everything to my satisfaction. Because of their knowledge I now run a higher grade of oil in my car, Mobil 1 is the only way to go.

Chuck – Warren, MI 2/14/2015 They were very friendly and knowledgable.

Dawn – Sterling Hts, MI 2/13/2015 My coupons weren't taken off and I was told if I didn't replace a filter, then I would be breathing toxic mold. That sounded likea scare tactic to get me to make a purchase.

Cynthia – Troy, MI 2/3/2015 The manager, Ed, does a fantastic job! He is very polite and professional. He is extremely knowledgeable about cars and has helped me with mine. I've had some issues with the check engine light coming on and by following his suggestions on services offered by Uncle Ed's Oil Shoppe, the situation has definitely improved. He has helped me take great care of my vehicle and has saved me money in the long run. I am grateful and I definitely give this location a top notch rating. All of the employees I have seen here work together well, move fast, and work hard.

Susan – Chesterfield, MI 1/29/2015 Ed the manage was great. He explained everything and was very informative. He needs a pay increase!

Carol – Troy, MI 1/24/2015 Very helpful and friendly. I am very pleased.

Tommy – Troy, MI 1/13/2015 The manager Ed was helpful and friendly. He also upsold me almost $400 more services than I planned on spending, so he was good for store income too.

Greg – Warren, MI 1/9/2015 Yesterday, my Blazer died right in front of Ed's. (2988 East Big Beaver Road, Troy, MI 48083) The police pushed it into Ed's parking lot. My regular mechanic said a tow truck would not be able to come out for 2 hours. From the symptoms the store manager (Ed!!) said it sounded like an alternator. The guys at "Advance Auto Parts" next door confirmed the diagnosis. Ed said that if he could get permission from headquarters, he could fix it quickly. I said "O.K." and Ed and crew had it done in about an hour!! Then to double check and make sure all was O.K., he had me have it checked out the next day with a friend of his (Al - a former Ed's Oil employee) who is a state licensed mechanic and currently working at "Suburban-Nissan" of Troy. Al checked it out. All was well, and he even gave my truck a rinse off to get rid of all of the salt!! I am very happy with the quick, efficient, & friendly service that Ed & his crew were able to provide. He really helped me out big time on a day when the temperatures were about 15°. I had my 93 year old dad with me and I hate to think that we would have had to wait the entire two hours in that weather for that tow truck!