Back to Oil Change Service Locations
Experience Michigan's Best Oil Change right here in Livonia. Conveniently located on Plymouth Road, our friendly and knowledgeable technician staff will service your car, truck, or van with a fast and professional oil and oil filter change. But that's only the beginning!
In addition we provide a thorough 19-point inspection with advice on the condition of your vehicle. We will check your car's fluids and if they are low, we can top them off. As an added courtesy we set your tire pressure, check your exterior lights, inspect the wiper blades and hand wash the windshield. All in just 10-15 minutes! Our Livonia location is a full-service location, meaning we can perform additional preventative maintenance services such as transmission fluid and radiator flushes, help increase gas mileage with our engine additives and treatments, and install or replace air filters, wiper blades, and bulbs. Our service doesn't stop once you leave! As a valued customer you receive our free fluid and tire check in between oil changes - a $25 value yours free to use as many times as you’d like!
Everything was good checked and showed me everything on my car
Hussen – Clinton Twp, MI 5/31/2019
They do a good job here!
Krista – Macomb, MI 5/10/2019
Everything was great!
Major – Detroit, MI 5/10/2019
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Tiana – Westland, MI 6/15/2019
The manager was the person who I primarily interacted with. He was very nice and followed the typical protocol. Prior to starting I asked if coupons were available for my oil change because I had not received any and he advised he would check. After recommending a full synthetic oil change I asked the coupon discount I would receive and he advised $10. I declined all other services and was delayed in leaving due to the difficulty of accessing my cabin filter. So it was a surprise to see that it was not checked because I young man had to remove two parts to access it. When told my total I was advised $82. When I checked my invoice it said $92.
I would have returned with coupons if needed. I felt take advantage of because I trusted Darius to uphold the brand and extend available discounts like he offered. To review my bill and see the error in documenting what was done and what I was told I would receive was very disheartening. I’ve never experienced this poor customer service from you business and I am reevaluating retuning. Thank you for reviewing my complaint.
Karen – Romulus, MI 6/13/2019
Chris, Manager, was great!
Pat – Livonia, MI 6/5/2019
great service guys were super friendly
Barry – Farmingtn Hls, MI 6/3/2019
I absolutely love the service that I get at uncle Ed's! I will never go anywhere else.
Scott – Westland, MI 5/30/2019
honestly the manager Chris and Cameron were great I let them know I was just here for the oil change and they still told me about services but they were not pushy like what I normally see from oil shops I will definitely be back for my next oil change
Cameron – Livonia, MI 5/26/2019
the guys there are the best
Brent – S Rockwood, MI 5/23/2019
Overselling unnecessary services. Overpriced. Slow.
Josef – Livonia, MI 5/21/2019
the guys there took great care of my car
David – FARMINGTN HLS, MI 5/16/2019
Nolan – Temperance, MI 5/13/2019
everytime I go to this location the guys are awesome
Michael – Livonia, MI 5/11/2019
the guys here always do a fantastic job
Legg – Westland, MI 5/11/2019
Bruce – Livonia, MI 5/7/2019
the team is great. quick service
Rudy – St Clr Shores, MI 5/7/2019
Was sold an air filter. Air filter not in stock. Was not informed till 30 minutes later when it was on the way. I would not have agreed to buy one if it was to take that long. I can do it myself.
Susan – Livonia, MI 5/6/2019
Mark – Livonia, MI 5/4/2019
They always do a good job
Cameron – Livonia, MI 5/1/2019
Good job, communicated well
Mary Anne – Westland, MI 4/29/2019
The staff there is always friendly and helpful
Erin – Garden City, MI 4/27/2019
Kari – Redford, MI 4/26/2019
Very quick and friendly.
Ryan – Clawson, MI 4/26/2019
the people there were nice and were able to get me out fast
Mike – Carleton, MI 4/24/2019
The guys there were very helpful and friendly. Definitely will recommend
Jeff – Northville, MI 4/23/2019
Did a good job
Cyndi – Canton, MI 4/22/2019
Favorite oil change place
Nikki – Canton, MI 4/22/2019
Guys were super nice will definitely be back
B.B – Westland, MI 4/17/2019
Chris the manager let me know I have been here 35 times and I see why he took care of me and my car I will keep coming back for the service you have a customer for life
Brad – Westland, MI 4/17/2019
Keep up the good work
Neal – Dearborn, MI 4/17/2019
Guys are awesome
Stacie – Livonia, MI 4/13/2019
The guys were really nice and worked fast on my oil change
Jennifer – Garden City, MI 4/12/2019
The people there were so nice
Azaharhusen – Canton, MI 4/11/2019
The new store manager over there is great. Darius has helped me the last 2 times I’ve been there and that’s why I plan to come back. The first time I came in he explained that if I’ve only driven 1,000 miles I don’t need to get a whole oil change I just need it to be topped off. Previously I was informed that I had to do another oil change which I thought was weird, but he explained it and helped me out so much
Brian – Plymouth, MI 4/10/2019
Chris and Cameron were very professional, Chris was straight to the point and let me know what my truck needed
Sharon – Westland, MI 4/10/2019
Whenever I come in Chris is there and takes care of our company trucks
Corey – Garden City, MI 4/8/2019
Excellent service as usual!
Gary – Plymouth, MI 4/6/2019
The guys there did a great job as always
Jeffery – Westland, MI 4/2/2019
Just needed new wipers and filters they were able to help and were fast and friendly
Rob – Canton, MI 3/25/2019
Ashley – Westland, MI 3/23/2019
The guys were great! I’ll be back!
Sandra – Westland, MI 3/19/2019
The guys here are the best I love coming here
Patricia – Commerce Twp, MI 3/13/2019
Unfortunately, I came in 30 minutes before close - but the guys were SO nice. Thank you for the coupons. The total cost was a lot for me, but the coupons helped.
Karis – Livonia, MI 3/6/2019
Fixed my headlight and break light quickly and were really nice
Mike – Livonia, MI 3/4/2019
The guys there are always the best
Don – Huntingtn Wds, MI 3/3/2019
Technicians were great! We completely trusted that we were getting the job done correctly. We very much appreciated that we had no wait too!It was a very good visit! We will be back :)
Shane – Canton, MI 2/26/2019
Amanda – Canton, MI 2/26/2019
Kris and Brendan were so wonderful! What great guys. They were friendly and knowledgeable, explained everything. Old school customer service!!
Donna – Livonia, MI 2/25/2019
A wonderful experience, as always.
Nicole – Westland, MI 2/24/2019
Very friendly and helpful, understanding of my needs and concerns
Frederick – Westland, MI 2/20/2019
Uncle Ed has a new customer for life the two guys were thee best ever thanks so much for fast respectful professional service I will tell everyone I know about my experience again thanks fellas great work.
HEATHER – Livonia, MI 2/16/2019
Technicians are always very friendly and helpful at this location. They help keep my older vehicle up-to-date on all recommended services.
Andrew – Dearborn Hts, MI 2/14/2019
A little pushy for my liking on the various products.
David – Dearborn Hts, MI 2/5/2019
Justin Blackford was the employee that helped me. I came in with the intentions of only getting my oil changed. I mentioned that I had a few other problems with my car and that immediately caught his interest. He began asking specific questions regarding the problem I was having with my vehicle (specifically problem with stalling in freezing cold and wet conditions). I mentioned that I though I was having an exhaust leak because I had been smelling exhaust fumes in my cabin while running the A/C. After a little troubleshooting he deduced that it could very well be my fuel injectors that were clogged and offered the 2 Step Fuel System Cleaner as a solution (considering the car is twenty years old and a mechanic would rather change the fuel injectors rather than flush the system. My check engine light is no longer on and I have no problems with rough idling. Justin Blackford is a very knowledgeable man when it comes to on-the-spot diagnostics. I was extremely impressed with his patience and customer service. I know it's not my position to make this statement: but I believe Justin has mastered a job that few people would sign up for. In my opinion he is top shelf and management caliber. A great gentleman an a superb employee. I was very impressed with his knowledge of his trade.
Joyce – Livonia, MI 2/5/2019
Your staff was so informative & explained everything to me. I will continue to go there for future oil changes, etc.(1st visit) They took very good care of my needs and were very respectful. I first saw your ad on TV & I was ready for oil change & wanted to find a place I could continue to go back to), but then my radiator light came on (did not stay on). That happened twice, so I took my car in right away. The team was wonderful.
Donald – Romulus, MI 2/2/2019
Short handed on staff led to long wait and sub par service.
Stanley – Portage, MI 1/29/2019
Mark – Livonia, MI 1/29/2019
Great service and friendly staff.
Aaron – Livonia, MI 1/26/2019
Overall perfectly fine
Jerry – Livonia, MI 1/10/2019
Pricing could be better.
Yvonne – Livonia, MI 1/10/2019
Always have a great experience at this location! Everyone is very helpful and professional, I will definitely be back!
Charles – Livonia, MI 1/5/2019
Pricy, cost 95.00 that's what a dealer would charge
David – Livonia, MI 12/31/2018
Thank you for being professional.
Daron – Detroit, MI 12/29/2018
Mark – Livonia, MI 12/28/2018
NORMAN – Redford, MI 12/27/2018
Assistant Manager Eddie O Replaced my front passenger side turn signal light with a clear bulb instead of the Amber build. Returned to your facility to have the correct bulb installed but you were out of stock. Eddie O asked me to go get the correct bulb and he will Install it for free. I told Eddie O when I returned with the correct bulb I want a refund he replied ok. After going to two different auto part store I returned to have the correct bulb installed. Eddie O and the other Technician replaced the bulb and started to try to guide me out without giving me a refund. I asked Eddie O for my refund in which he replied I can’t give you a cash payout and that he needed to talk his D M. What I don’t understand is that how do you replace an amber bulb with a clear bulb. The original BULB you took out was AMBER HOW DO YOU NOT NOTICE THAT. Your REFUND POLICY SUCKS. YOU SHOULD HAVE YOUR REFUND POLICY PRINTED ON THE RECEIPT. A paying customer shouldn’t have to go through a buch of Bureaucracy for a simple $12.71 refund. I live in Redford Twp and passed by 6 different oil shops just to come to yours. Next time I will steer clear of your facility. By the way out of all the shops I passed by you charge $45.99 for and oil change the HIGHEST out of them all.
Patrick – Westland, MI 12/24/2018
I've been using Uncle Ed's for over 15 years.
You always provide quality services!
Pat Foley – Canton, MI 12/18/2018
Ayana – Detroit, MI 12/15/2018
I needed an air filter replacement and the store didn't have any onsite. Eddie informed me that he could contact another location and have it delivered. It took longer than normal due to the driver being on another run but Eddie and staff kept me informed during the process.
Tiana – Westland, MI 12/9/2018
Service is always great! Coupons make it more affordable, but it can still be a little pricey
Brandy – Belleville, MI 11/30/2018
The guys were super friendly and helpful! They answered all of my questions and provided great information on products I was interested in.
Josh – Southfield, MI 11/28/2018
Not at this time
Colleen – Westland, MI 11/21/2018
It was great. Eddie was a hoot.
Justin – Livonia, MI 11/18/2018
Best oil change experience I’ve had in a long time, nick and eyon were great will definatly recamend this location thanks guys
Shannon – Wayne, MI 11/17/2018
I plan my visits to be able to come to this location. The service here is EXCELLENT, and Nick and Eyon take great care of my car. I work in the customer service industry and have high CS standards, and I'm comfortable recommending Uncle Ed's to everyone!
Sherri – Westland, MI 11/13/2018
Extremely helpful & professional. Very thorough as well.
Melissa – Westland, MI 11/13/2018
I had a wonderful visit. The guys took care of me and my car. Thank you.
Zach – Livonia, MI 11/12/2018
Quick service and great technicians
Chris – Berkley, MI 11/12/2018
Guys did a great job! Thank you@
Andrea – Westland, MI 11/8/2018
On 11/8/18 I went into the Uncle Ed's in Livonia on Plymouth Rd and Levan, I encountered Nicholas who had a joyful customer service demeanor. I let him know my headlight was out, he thoroughly explained the process and told me he will take care of it. Nicholas and his assoc. Cameron worked on my car replacing the headlight. Because for my car the bumper, possibly, has to be removed due to the kind of vechile I have which is a 2011 Malibu. The both of them were able to successfully change the bulb. Keep in mind I came on at 7pm not know what all would need to be done. They stayed until the job was done going above and beyond. I am truly grateful. In a time where more human kindness is rare they showed me that it's still alive and well. Thank you Nicholas and Cameron for EVERYTHING!
Theresa – Detroit, MI 11/3/2018
Justin B is a top-notch service provider. Based on the radio commercial, I was expecting good service, but my service was GREAT! I will certainly return and tell my family and friends about your business. Justin B advised that he was actually from the Ann Arbor location, so that location is very blessed to have him. Cameron H was also a great support and I can tell he is also a great service provider, so "kudos" to both of them. Based on where I am, I may try different locations, and I certainly hope the other locations are run like this one. Again, Justin B is a gem. You rarely see such a great personality in customer service these days. He definitely tried to sell more services, surely things that are needed, so he's also a great salesman.
Glen – Na, MI 11/2/2018
Very professional service.
Theresa – Plymouth, MI 10/30/2018
Guys were great
Emily – Livonia, MI 10/13/2018
Very happy with the customer service
Nina – Canton, MI 10/5/2018
Initially went because they were open, I had time to spare at 8 a.m. the service was great, Nick and Jeremiah explained everything, did a full checklist of inspections for my vehicle and never any high-pressure sales
Bruce – Livonia, MI 10/2/2018
Donovan – Holland, MI 9/30/2018
Great service I left their proud to be a coustomer at this location!
Bridget – Westland, MI 9/22/2018
great job. thank you
Laura – Livonia, MI 9/20/2018
Very friendly and explained everything to me.
Blane – Livonia, MI 9/18/2018
John – Livonia, MI 9/10/2018
They were busy, but acknowledged me right away and were professional and courteous.
Raymond – Westland, MI 9/10/2018
great job thank you
Corey – Westland, MI 9/10/2018
Great Techs! Thank You!
Brandon – Westland, MI 9/9/2018
guys were nice, professional and did a good job on my car. thank you.
Ntsuj – Westland, MI 9/9/2018
the crew took great care of me and my car. thank you.
Megan – Livonia, MI 9/4/2018
Nicole – Kalamazoo, MI 9/4/2018
Rita – Garden City, MI 8/23/2018
Very friendly and knowledgeable staff. I did not feel pressured but rather advised.
Lisa – Westland, MI 8/23/2018
Always friendly and efficient!
Corey – Garden City, MI 8/20/2018
SUPERB AS ALWAYS!
Mark – Livonia, MI 8/11/2018
Awesome customer service by the 2 gentlemen working today. Both are professional and efficient and knowledgeble. Allen and Eyon, much thanks!
Dr. Mark Mortiere
Ross – Westland, MI 8/11/2018
Extremely friendly staff and team members. Everyone was very professional and quick. I'll be back soon
Chris – Livonia, MI 8/11/2018
Like always these guys do a great job in taking care of my car. Always have great conversation with them while the service is going.
John – Livonia, MI 8/10/2018
As always, service was great!
ALYSSA – Livonia, MI 8/6/2018
SAW SOME GUYS WAVING A FEW MONTHS AGO, CAME TO GET MY OIL CHANGE, WAS NOT DISSAPOINTED!
Charles – Livonia, MI 8/4/2018
Dennis – Livonia, MI 8/4/2018
Connie – Westland, MI 8/3/2018
very friendly and kind I will be coming back thank you for your serviceðŸ-Š
Allison – Van Buren Twp, MI 7/27/2018
The visit took a very long time. I got there around 1:35 pm and there was a car getting an oil change and so they told me to wait 10-15 minutes until they were done with that car to come do mine. That confused me but I said no problem. I didn't leave get done until 2:15. That is a very omg time. The whole tome they were trying to up sell me which is really annoying when I just want my oil changed in 10 min. Like you advertise.
Taylor – Westland, MI 7/23/2018
Eddy and Nock did an amazing job in assisting and explaining what I needed.
Nicole – Livonia, MI 7/22/2018
Eddie and Jeremiah gave incredible customer service and were very inciteful! we will be coming back so they can help us
Becky – Livonia, MI 7/21/2018
Jeremiah was very professional upon arrival. keep this employee
Patrick – Ypsilanti, MI 7/20/2018
Eddie and Eyon were very fast and efficient. They fucking rock! I'll be coming back to this location.
Kevin – Livonia, MI 7/20/2018
Eyon was great
Deb – Wixom, MI 7/20/2018
Eddie and Eyon are so friendly and informative. That and coupons keep bringing me back...even after moving!
Meagan – Garden City, MI 7/20/2018
great service as always!
Brad – Canton, MI 7/20/2018
I've been coming here for years and always come back because I always get great service! Eddie and eyon made my experience today great and I will be coming back for years to come
John – Livonia, MI 7/19/2018
great service from the guys I will be back for my next oil change!
Gary – Van Buren Twp, MI 7/19/2018
I loved the service!
Danette – 555, MI 7/17/2018
The technician's are always so efficient and polite. I'd recommend this location to everyone
William – Livonia, MI 7/17/2018
just keep doing what you do.
Alex – Plymouth, MI 7/16/2018
great team who works well together. friendly servic2
Nick – Plymouth, MI 7/16/2018
both guys did a great job. friendly and courteous
Reagan – Canton, MI 7/15/2018
Antonio – Detroit, MI 7/15/2018
friendly and fast
Melissa – Livonia, MI 7/15/2018
Timothy – Davison, MI 7/14/2018
great service, staff was nice and friendly
Tracy – Westland, MI 7/14/2018
everything everything was great but a bit pricey
Curtis – Livonia, MI 7/14/2018
excellent service, love coming here!!!
Sharon – Westland, MI 7/12/2018
very thorough, which I appreciate and nice
Darron – Garden City, MI 7/10/2018
excellence service for well over 10 year. Great job Uncle Eds. See you in 3months or 3000 miles.ðŸ'Œ
Olivia – Howell, MI 7/9/2018
Frederick – Detroit, MI 6/29/2018
Redford Topsoil Contractors – Redford, MI 6/29/2018
Awesome Techs>' Professional ...
Scott – Livonia, MI 6/28/2018
Christopher – Westland, MI 6/28/2018
Guys always do a great job when I am here! I always want to let my Uncle Ed know about my service from these guys! I Always come back to them!
Emma – Plymouth, MI 6/27/2018
All employees at this location are incredible. Every time I come in they remember who I am and make great conversation. The employees always inform me on what services my vehicle needs, offer to do the services (aren't overly pushy, which is comforting), and perform any services in a timely manner. Great location and even greater staff.
Michael – Warren, MI 6/24/2018
excellent service...very professional and shows concern for personal preference
David – Redford, MI 6/20/2018
Great as always
Doug – Livonia, MI 6/18/2018
Danielle – Livonia, MI 6/5/2018
I've used this location for an oil change in the past, especially when it is convenient. I always receive great service and this time was the same, if not better. The staff seems to genuinely care about the performance of my car. Plus, they were polite and talkative, but not TOO talkative.
Marcus – Redford, MI 5/30/2018
The teamwork and communication of the staff was very impresive. I will certainly be back.
Christina – Detroit, MI 5/30/2018
I did a search for oil change and the first that showed yo was belle tire with great reviews. Have clients fill out reviews also on yelp. The rating makes a difference :)
Geoffrey – Livonia, MI 5/29/2018
the technician backed my son into a hundred dollars worth of service for a simple oil change. I don't think I'll be back.
Alex – New Hudson, MI 5/29/2018
Andrew – Ann Arbor, MI 5/24/2018
Eddie and Jeremiah gave me great service! I didn't buy any services today but eddie informed me what I need to do and I didn't feel pressured to get anything done. I will be back to care of them for sure! I enjoyed my visit
Angela – Livonia, MI 5/19/2018
No all good
Sabrina – Canton, MI 5/18/2018
Nick was friendly and fast witch is what I expected for Michigan's best!!
Amanda – LIVONIA, MI 5/11/2018
Ed's service guys are always the best. They're the reason I come back.
India – Plymouth, MI 5/10/2018
Always wonderful service. Technicians are very nice, helpful and knowledgeable!
Tom – Livonia, MI 5/10/2018
Eddie and Nick are always FANTASTIC! I never go anywhere else for my oil change
David – Livonia, MI 5/9/2018
Eddy and Nick did an OUTSTANDING job explaining what I needed and I was happy to get additional services other than just an oil change I originally came for. the provided EXCEPTIONAL service, Thank you!
Tim – Waterford, MI 5/8/2018
Charlotte – Livonia, MI 5/8/2018
Eddie and Jeremiah were great!
Jeremy – Livonia, MI 5/2/2018
I don't have any
CAROL – Plymouth, MI 5/1/2018
nick and Allen did a great service on my car
Alexis – Ypsilanti, MI 5/1/2018
The oil change and service was great.
Todd – Livonia, MI 4/27/2018
great service like always.
Kelley – Livonia, MI 4/21/2018
I get great service everytime I come which keeps bringing me back. techs on duty were great and answered all my questions
Robert – Ann Arbor, MI 4/21/2018
Professional and courteous staff. Will definitely recommend to others.
Hanna – Birmingham, MI 4/17/2018
Always great service!
Maria – Livonia, MI 4/16/2018
The staff is always very nice!
Karla – Detroit, MI 4/16/2018
Great experience and awesome employees.
Anthony – Westland, MI 4/14/2018
LARRY – Westland, MI 4/14/2018
Yvonne – Livonia, MI 4/9/2018
Lauren – Milan, MI 4/5/2018
very informational compared to other places. everything was explained very well and I feel far more knowledgeable about my car and its needs. also very friendly staff.
Tim – Livonia, MI 4/2/2018
great service like always. crew is always great as well.
Marty – Detroit, MI 3/30/2018
service was excellent and I will be back AGAIN
Bob – Livonia, MI 3/28/2018
Beth – Dearborn Hts, MI 3/25/2018
guys here always take good care of me.
Gregory – Livonia, MI 3/24/2018
guys did great job.
Chris – Livonia, MI 3/23/2018
The guys here always take care of me and my car.
Melina – Livonia, MI 3/23/2018
great service. The men were great.
Karolyn – Canton, MI 3/22/2018
Great work like always.
ZINA – Westland, MI 3/20/2018
Had to return the next day due to tech error! Should've been given a discount for time wasted!
Shawnta – Detroit, MI 3/16/2018
You have won a customer for life.
Kevin – South Lyon, MI 3/15/2018
great service! the employees were great!
Kelley – Ypsilanti, MI 3/14/2018
Larry – Livonia, MI 3/13/2018
great service! Thank you.
Robert – Livonia, MI 3/8/2018
All the crew worked together with spirit. Thanks.
Maureen – Livonia, MI 3/8/2018
Rob is the only one that is allow to work on my car . I will always come back to Rob for my car needs He the best in world
Dorie – Livonia, MI 3/2/2018
Awesome service from Eddie and nick. I will never go anywhere else for my oil change they are the best!
Jeanette – Livonia , MI 2/26/2018
Eddie and Nick rocked it out of the park Eddie is a natural born salesperson
Laurie – Livonia, MI 2/23/2018
Nick and Eddie are FANTASTIC. I won't go anywhere else the are friendly and helpful.
John – Plymouth, MI 2/20/2018
Heather – Plymouth, MI 2/19/2018
Ed is an excellent employee. Always friendly and calling me by name. Very professional. Should promote him. He is ready for an even greater leadership role and larger pay check.
Paul – Livonia, MI 2/19/2018
quick service good dudes
Eric – Livonia, MI 2/17/2018
The guys are always great; I don't come anywhere else.
Steven – Livonia, MI 2/17/2018
friendly and knowledgeable guys. great service
Michelle – Livonia, MI 2/16/2018
great service from nick, Eddie and Eyon
Danny – Livonia, MI 2/12/2018
Bruce – Livonia, MI 2/10/2018
the gentlemen working were friendly and helpful
Brian – LIVONIA, MI 2/10/2018
Jean – Westland, MI 2/10/2018
Larry – Livonia, MI 2/10/2018
good job like always
Steve – Livonia, MI 2/9/2018
both guys were friendly helpful and I felt I got the best possible deal!
TERRANCE – Oak Park, MI 2/3/2018
My windshield wasn't washed.
Madison – Canton, MI 2/3/2018
wonfefful service, felt extremely taken care of.
Arlayne – Northville, MI 1/31/2018
Joan – Novi, MI 1/31/2018
Eddie ,Nick and Robert were very professional and informative
Antonio – Detroit, MI 1/29/2018
Great Service, and definitely concerned about the customer car and safety
Mark – Livonia, MI 1/28/2018
-everything was great as usual keep up the good work!
Donald – Canton, MI 1/24/2018
location closer to canton
Nolan – Temperance, MI 1/23/2018
fantastic service very helpful employees
Fadei – Canton, MI 1/22/2018
excellent customer service the manager and employee gave me the best experience I've ever experienced at an oil change place
Katrena – West Bloomfield, MI 1/22/2018
Charmain – Westland, MI 1/19/2018
great service from the manager and technician. very friendly and very informative. definitely will return.
Christina – Farmington Hills, MI 1/17/2018
great and friendly service from Nick and Robert!
David – Livonia, MI 1/14/2018
I'm always satisfied with my visits.
Benjamin – Royal Oak, MI 1/13/2018
very efficient and informative
Edward – Livonia, MI 1/12/2018
awesome service from my guys at uncle I love coming here because I always get great service and customer service from Eddie nick and eyon!
Laurie – Livonia, MI 1/11/2018
Impressive service from Nicholas and Robert.
Mac – Canton, MI 1/9/2018
great mgr explains things
Andrea – Livonia, MI 1/9/2018
great service like always!
Linda – Charlotte, MI 1/8/2018
uncle EDS family is ASSSSSOME
Deborah – Redford, MI 1/6/2018
GREAT GUYS AND GREAT SERVICE
Rachel – Canton, MI 1/5/2018
Diamond – Westland, MI 12/29/2017
Eddie & Nick were awesome. Great job guys!
Haley – Livonia, MI 12/23/2017
my service here is great, whole family has been coming here for 30 years
Patrick – Westland, MI 12/21/2017
Technician was awesome, he and his co-worker truly represent the best of your company.
Professional. Thorough. Polite. Knowledgeable. Overall, amazing service.
Therese – Livonia, MI 12/20/2017
Anna – Detroit, MI 12/16/2017
really fast knowledgeable service. great techs and very friendly. I really like how they talked me through things and took the tome to explain.
Cheryl – Livonia, MI 12/16/2017
Risa – Dearborn Hts, MI 12/15/2017
Service was great
Heather – Ann Arbor, MI 12/15/2017
Eddie and nick are always great and I never want to go anywhere else for my oil change
Brian – Northville, MI 12/12/2017
Workers were very friendly
Laura – Royal Oak, MI 12/12/2017
great service by Eddie rob and nick
Cynthia – Canton, MI 12/11/2017
best oil change by far
Kelly – West Bloomfield, MI 12/7/2017
Ted – Livonia, MI 12/3/2017
Technician spilled oil all over my car engine did not clean it up not happy with it
Anders – Detroit, MI 12/2/2017
great thank you.
Fernando – Livonia, MI 12/2/2017
service was great!
Matthew – Livonia, MI 12/1/2017
no additional feedback
Mary – Plymouth, MI 12/1/2017
great service from Eddie and nick!
Connor – Waterford, MI 11/27/2017
tablet didn't register all of my answers
Mike – Livonia, MI 11/26/2017
I spent 80.85 on just an oil change and filter, 6.00 charge to add a little bit of coolant . I live right around the block from the store so itâ€™s only about convince. 4.5. Quarts of high mileage oil 69.99 come on man are you kidding me. Would have been 100.00 if I didnâ€™t have a coupon. Iâ€™m not sure how this place is still in business. Thereâ€™s no way I should be spending more then 50.00 on an oil change and filter. The technician was fine but started off by telling me my belt was bad and may need changing . I just had it changed there ( area manager or general manager ) helped these guy with the install less then a year ago. The previous belt had 200,000 miles on it , replaced one had less then 10,000. Itâ€™s all about upselling and high prices at uncle Edâ€™s.
Elois – Detroit, MI 11/26/2017
very informative, quick and friendly service
Hannah – Livonia, MI 11/25/2017
Eddie did a fabulous job. Great service!
Holly – Livonia, MI 11/25/2017
the techs were awesome
Roger – Canton, MI 11/25/2017
very personable and friendly
Norine – Livonia, MI 11/25/2017
nick and Ed are great.
Karen – Plymouth, MI 11/24/2017
Thomas – Westland, MI 11/24/2017
Olivia – Hinsdale, MI 11/24/2017
great service! Eddie, Robert and Nick were fantastic and fast
Emma – Plymouth, MI 11/22/2017
Customer service is excellent and the employees were very friendly (engaging in conversation). They also remembered me from last time I was in, which was lovely!
Vincent – Canton, MI 11/20/2017
I really really appreciate Robert and Nicklaus, who went beyond there jobs to help me out. My vehicle stalled out while they were doing an oil engine change. They were very helpful by keeping me calm trying everything in their power to get my car back started. They couldnâ€™t get it to start but they called belle tire next door and asked for prices for a new starter which my car needed. Robert was so kind he even used his car to give me a jump and was willing to push my car to the place to get repaired! Wow!! That just blew me right away!! They cared about me not the sale!! Then I get a call today asking how is my car doing. So Iâ€™m more blown away because I have never received a call back from an oil change place to just check on me. Long story short I will always come back to this store and this was by far the best service I have received in my life!
Thomas – Canton, MI 11/17/2017
Sandra – Westland, MI 11/17/2017
service fantastic for the first time
Dolphus – Redford, MI 11/17/2017
Meagan – Garden City, MI 11/17/2017
service was good
Angelica – Gregory, MI 11/17/2017
Andrew – Plymouth, MI 11/17/2017
Julian – Westland, MI 11/17/2017
GREAT SERVICE DONE THANKS
Kim – Canton, MI 11/17/2017
always pleasant workers and always professional
Michele – Dearborn Hts, MI 11/14/2017
Janai – Southfield, MI 11/14/2017
I appreciate the fact they figured out how to change my transmission fluid in my Kia Soul they didnâ€™t brush me aside and send me off Eddie and Robert r the man I love them there the reason I comeback to Livonia
Kelsey – Westland, MI 11/13/2017
Neal – Dearborn, MI 11/11/2017
lower the prices, then even better
Justin – Livonia, MI 10/29/2017
Fast. Courteous. Convenient.
Antonio – Westland, MI 10/23/2017
Nicole – Livonia, MI 10/19/2017
The manager on duty (I think his name was Eddie. Young guy attending college at Wayne State) was AMAZING. He went out of his way to apologize for the delay I experienced. All in the time I was there was more than an hour due to a number of cars waiting. I feel like he should have had more staff available. My experience was totally saved by Eddie and his conversation through the wait. I was also less than impressed with the cost of service which is why I didn't mark 100% for my likelihood to return.
Jasmine – Westland, MI 10/7/2017
Very friendly and fast service
Michael – Livonia, MI 9/19/2017
Sara – Canton, MI 9/16/2017
Always amazing service at this location! The guys are always super nice and take the time to educate me on what they're doing and what services they recommend. I will never go to another oil change shop!
Eric – Livonia, MI 9/16/2017
Eddy and the crew are always great. They always remember my name, they let me know what the car needs and what services I might want, but are never pushy and always explain why they're suggesting it.
Patrick – Northville, MI 9/15/2017
Mike & Eddie, all the staff are great. Professional, knowledgeable and efficient. Thanks guys!
Shakena – Detroit, MI 9/14/2017
Store manager is do a very good job every time I bring my vehicle in for service
Robert – Livonia, MI 9/13/2017
Location. Fast,friendly service and coupons we receive frequently. The customer service advisor Robert and manager Nicklaus , always make sure we utilize the coupons that we qualify for. Always a great experience.
Lisa – Wixom, MI 9/12/2017
Great service and very quick, thank you
Kevin – Livonia, MI 9/11/2017
Service tech was friendly and knowledgeable. Service was excellent and quick.
The guys did a great job.
Kevin – Westland, MI 9/9/2017
Kim – Westland, MI 8/27/2017
Everything was great
Samantha – Livonia, MI 8/25/2017
I recognized manager on shift from previous visit. Very friendly each visit and seems like a great employee!
Laurie – Livonia, MI 8/19/2017
Nick and Jack are great. They are amazing couldn't ask for a better experience.
Ravyn – Livonia, MI 8/18/2017
Very slow 10 min oil change took about 40 min
Laurie – Livonia, MI 8/17/2017
Eddie is amazing always has a smile . Never tries to sell you what you don't need. Helps you with any questions you have. A true asset to your company. Nick is always friendly and happy to help. I only like coming when Eddie and nick are there. Eddie is the best!
Donna – Livonia, MI 8/17/2017
Only 2 guys working (Nick and Robert, I believe), so they did their best to hurry with everyone. I ended up being a bit late to my next appointment.
These guys are always awesome. They know my name when I get there, we chat about regular stuff, and they are always honest about the services that are needed and recommended. I will not go anywhere else for oil changes with any of my cars.
Jon – Northville, MI 8/15/2017
It was really good how they knew alot
Ann – Northville, MI 8/11/2017
Good customer service
Kevin – Detroit, MI 8/2/2017
Very personable and honest workers. Respectable and knowledgeable men, which keeps me coming back.
Desean – Detroit, MI 7/24/2017
The manager Nickalus C. & the technicians Jack C. and Anthony H. were very pleasant, helpful, and personable during my oil change service.
Renata – Livonia, MI 7/18/2017
Nick is always great it's always a pleasant visit friendly service and the staff shout out to all staff they are fast and efficient, Brad and Eddie are the best professional oil change shop ever they are always very attentive they always go the extra mile and I refer everyone to 36471 Plymouth Road to Uncle Ed's oil Shoppe I was out in Macomb and I got my oil check there and I was going to let them do the oil change but I always remember how nice and how respectable the guys are over in Livonia on Plymouth Road and the guy in Madison Heights on 12 Mile Road and Uncle Ed shop he was pretty nice too but I wouldn't allow him to do my oil change I waited until I got back and I went to Nick and Rob and they did a wonderful job they checked everything that I needed they also went the extra mile to make sure that my car will run efficiently I really enjoy my visits at Uncle Ed's in Livonia because it's always a great experience these guys are the best thank you again Nick and Eddie for always providing the best service ever thank you Uncle Ed's oil change shop they never disappoint I also take my other car there as well and I always give them guys a good referral because they are the best sincerely Renata
Daniel – Plymouth, MI 7/11/2017
The guys were super friendly and knowledgeable regarding the overall care of the car.
David – Livonia, MI 7/8/2017
The service was friendly and professional.
Sara – Canton, MI 6/25/2017
Great service! The guys are always super friendly, helpful and explain things thoroughly. Plus, they usually have me laughing the whole time! Thanks!
James – Canton, MI 6/13/2017
None at this time
Melinda – Huntingtn Wds, MI 6/13/2017
This was my first and will be my last visit. The price is just too high to justify the convenience. Despite the $10 (first time visit) rebate, the additional fees still brought the grand total to $50 for a standard oil change. In addition, the fast talking, high priced add ons made me uncomfortable. I asked 3 times for my oil change alert notification to be zeroed out before it was actually done. The worst however was when the air filter wasn't put back in properly, which caused the whole car to shake and jump on acceleration. For a place that depends on high volume, convenience and easy use, you would think the prices would be lower and the sales pressure less. I would much rather go to a dealership where I have never felt pressure to undergo unnecessary maintenance.
Scott – Livonia, MI 6/7/2017
Michael – Livonia, MI 6/7/2017
Quick and friendly will bring my personal vehicles as well.
Corey – Garden City, MI 6/3/2017
The entire staff was very friendly and happy to answer any additional questions or concerns I had. 5/5 will visit again!
Heather – Livonia, MI 5/26/2017
Nicklaus and Kaleb were very friendly and professional. They remembered me from my last visit months ago. The service from excellent staff like this is what keeps me coming back.
Carrie – Westland, MI 5/25/2017
Eddie was my service tech and did a fantastic job. Very thorough and did give me clear recommendations on what needed to be done with my vehicle. Only piece of constructive feedback is that he talks pretty fast and although I could understand and keep up some customers may have a hard time with that. He had a wonderful personality though and very knowledgeable.
Scott – Livonia, MI 5/22/2017
great service! Team worked well together!!
Javits – Livonia, MI 5/22/2017
Eddy and Kaleb are great guys to have in your shop
Javits – Livonia, MI 5/22/2017
the guys Eddy,Kaleb are very helpful and nice to work with
Renata – Livonia, MI 5/21/2017
The team members where very good too me!
I absolutely loved them!!!
Renata – Livonia, MI 5/21/2017
I really loved the staff.I was very satisfied with the staff and there place of bussiness. I was delighted on how efficient my service was as well. I have advised my friends and family about them.I will not be going anywhere else from here on out. Thank you so much for the Top Notch Service guys!
June – Westland, MI 5/11/2017
Guy's did great
Larry – Livonia, MI 5/4/2017
Nice young men--did a very good job
Bryan – Birmingham, MI 5/3/2017
Excellent service - in and out in about 20 minutes
Bryan – Birmingham, MI 5/2/2017
Rick – Livonia, MI 5/1/2017
Nick was very professional in providing information about the service. He was very helpful in explaining what services were needed and helped me to take advantage of the discounts available.
Eric – Westland, MI 4/29/2017
Eddie and his crew are always great!
Patrick – Westland, MI 4/22/2017
i've been using uncle ed for years. the quality of service is top notch.
Sarah – Bloomfield Hills, MI 4/10/2017
Awesome as always!
Natasha – Center Line, MI 4/4/2017
Good crew, very thorough and efficient.
Samantha – Livonia, MI 4/4/2017
Employees were very nice.
Khetam – Livonia, MI 4/1/2017
Professional and friendly and great service that I can trust, I'll be back for sure :)
David – Belleville, MI 3/29/2017
Sarah – Livonia, MI 3/28/2017
Carol – Westland, MI 3/23/2017
Like this center.
David – Livonia, MI 3/18/2017
Everything was good.
Jeff – Westland, MI 3/16/2017
Service tech pre-marked completed items saying "we will be doing this" well before work was done. Tires never checked, windshield never cleaned. I was ahead of 2 other people and had to wait to cash out because manager and other service tech were trying to up sell a woman who came in for service. The tech who changed the oil came up to complete top side checks since they were both trying to pushing the woman into more services. Was handed my bill and told to have a good day..never got a window sticker. Will never return to this location.
Rich – Redford, MI 3/12/2017
no additional comments needed
Bill – Livonia, MI 2/26/2017
Always an easy choice, if somewhat pricey. Ford dealer is considerably cheaper, but Ed's is faster.
Daniel – Westland, MI 2/19/2017
I was very pleased with both young men that serviced my vehicle.I will definitely be returning.
Jonathan – Southfield, MI 2/18/2017
Sharon – Livonia, MI 2/17/2017
Eddie the mgr is awesome ! All the guys were great, gave me a flower too :)
Terrence – Redford, MI 2/13/2017
Kim – Farmington Hills, MI 2/11/2017
I tried Valvoline- and they were terrible!
Since my first visit to your store 1115, I decided I wouldn't go to another place for my car maintenance again!
Love their team and the attention to service and detail.
And greatly appreciated the St Valentine's I received from the guys today- above and beyond "Value Added Service"!
Blake – Whitmore Lake, MI 2/7/2017
Very fast service, technicians worked together and communicated well with each other to quickly do the job. 2016 Transit with a big plastic splash guard that needs to be removed for filter access, they still got it done in 10 minutes.
Sean – Plymouth, MI 2/5/2017
Alan – Livonia, MI 2/4/2017
very professional staff
Roger – Livonia, MI 2/4/2017
Was told I would get a $10 discount for first visit, then offered $10 discount for texting a number, then offered 1/2 off an air filter. At the end of the service only the air filter was discounted and the manager said he 'forgot to tell me' that I could only get one discount.
Eddie talked way too fast, could barely understand him and had to ask him to repeat himself.
Dartagnan – Livonia, MI 2/3/2017
Jordan and Omar are fast efficient and friendly.I will return again.
Loretta – Romulus, MI 1/30/2017
The Staff was wonderful! They took really good care of my vehicle.
Aaron – Grosse Pointe Farms, MI 1/30/2017
Joe – Livonia, MI 1/27/2017
Sara – Canton, MI 1/21/2017
I was very disappointed in the price of my oil change this time. A basic oil change and new wiper blades was just shy of $100 even with a coupon. The wiper blades seemed very overpriced. I was under the impression two wiper blades were $28, not $28 each. I will reconsider visiting Uncle Ed's for my next oil change.
Otis – Detroit, MI 1/17/2017
Don't press me so hard to buy additional stuff
Sheila – Livonia, MI 1/17/2017
Service rates are a little high but I come back because I feel this place gives my car proper attention and suggestions. Thanks for not pushing useless junk on me!
Meghan – Livonia, MI 1/15/2017
Eddie is always fantastic! He remembers his customers & is always professional. The other guys are great too.
Tiana – Livonia, MI 1/13/2017
Awesome customer service
James – Canton, MI 1/13/2017
Mary – Livonia, MI 1/13/2017
Glendolyn – Detroit, MI 1/12/2017
Keep up the good work
Angela – Livonia, MI 12/29/2016
Thank you for such great service! I will be back.
Happy New Year!
Margaret – Northville , MI 12/28/2016
The manager was very nice and professional but spoke very quickly! I had to really pay attention to what he was saying and even had to ask him to repeat something twice.
Imperal – Kalamazoo, MI 12/27/2016
I feel like i don't know that you actually put in Full Synthetic oil, or actually change the oil filter.
Crystal – Novi, MI 12/20/2016
Ten minute oil change should equal ten minute oil change. I spent at least ten minutes being upsold on services and parts I clearly expressed I wasn't in.
Pam – Detroit, MI 12/16/2016
quick and easy and painless. very friendly and good service.
Kelly – Canton, MI 12/12/2016
Always a friendly and speedy experience!
Kevin – Livonia, MI 12/11/2016
Keep up the great work!
Jerry – Linden, MI 12/7/2016
Oil filter for 2016 Malibu seems to be problematic. This is the third time I have experienced this. Tech said he made notes for future reference to ease the confusion.
David – Livonia, MI 12/3/2016
Everything was good.
Rick – Livonia, MI 11/28/2016
Great service and coupons.
Tom – Livonia, MI 11/25/2016
Johnathan – Garden City, MI 11/19/2016
Everyone was really nice. Service was slower than other locations I've been to, but t wasn't anyth Not that made a major difference in my experience.
Sue – Westland, MI 11/17/2016
The only thing that would stop me from returning would be the price. It was a little expensive
Kurtis – Wixom, MI 11/16/2016
Do my windshield wipers really need to be replaced?
Tim – Northville, MI 11/12/2016
Very friendly and quick.
Paul – Livonia, MI 11/10/2016
Quick, friendly, great service.
Mark – Livonia, MI 11/5/2016
Everything was great.
Tracy – Redford, MI 11/3/2016
I always get great service at this location.
Steve – Canton, MI 10/30/2016
All of the call outs and confirmations from the service techs was a little bit much.
Aaron – Grosse Pointe Farms, MI 10/27/2016
Every thing was fine!
Ruth – Romulus, MI 10/25/2016
Although a clip on the skid plate got broken they helped me with information to get the part and they replaced it when I returned.
Robert – Canton, MI 10/25/2016
Bryan – Birmingham, MI 10/24/2016
Shakena – Detroit, MI 10/21/2016
Good service overall
Nancy – South Lyon, MI 10/17/2016
The Guys were so nice and very personable.
Philip – Northville, MI 10/10/2016
I like all the services provided such as bulbs and washer blades in addition to the oil change.
Teoman – Livonia, MI 10/5/2016
I returned as I had pre-paid for this oil change at my last oil change. Very nice place to get an oil change, but the difference in price veresus the place I usualy go makes it not worth it.
Tiffany – Detroit, MI 9/28/2016
Wonderful. Just wonderful!
Sarah – Livonia, MI 9/28/2016
There needs to be more persons working at a time to handle the large flow of cars! The poor guys were overworked. They didn't say anything to this effect, it just took a long time for the two of them to service three cars!
Sara – Canton, MI 9/21/2016
Fast service! Thanks!
Sara – Canton, MI 9/19/2016
William – Livonia, MI 9/10/2016
Was taken care of fast and accurately today, with no issues what so ever. Tech double and triple checked things to make sure they were right. I will definitely be back to this location for my next oil change. I have had issues before and this time they did everything correct. Great job guys.
Ashley – Warren, MI 9/9/2016
Nick, Eddy, Dan provided excellent customer service, very friendly and thorough.
David – Livonia, MI 9/5/2016
Besides the fast service, coupons and rewards points are other reasons that keep me coming back to Uncle Ed's.
Stacy – Livonia, MI 9/3/2016
Prices keep inching up,
Dominique – Westland, MI 9/2/2016
Scott – Livonia, MI 8/31/2016
The manager on duty was excellent.
Richard – Westland, MI 8/29/2016
The manager Eddie was very professional and friendly.
The guys are always quick and courteous. Great job, thanks!
Joe – Westland, MI 8/23/2016
Good visit, small mistake was conveyed to me and fixed quickly
Patick – Canton, MI 8/19/2016
the assistant manager and tech were great, funny also when they chimed in together regarding no towels left behind
Leslie – Livonia, MI 8/19/2016
Darryn was excellent, greeted quickly and extremely professional and friendly. My only issue was completing the online pre-purchase. When I arrived at store I had yet to receive a confirmation e-mail. Still have not received as I am writing this. So without the code they would not be able to start the oil change. Had to contact the Corporate Office where I sat on hold. Once I was able to talk to someone, Brian was very helpful and stated he would resolve and call store directly. A minute or two later the phone rang and they were able to solve the issue. Suggest working out the online kinks to help the employees working in the stores as they are the front line and this lack of communication is certainly frustrating to your customers that they have to deal with. Luckily your employee Darryn certainly made the difference. Although my expectation would not to have this issue happen again.
Tanya – Livonia, MI 8/18/2016
The employees were very friendly and helpful.
William – Livonia, MI 8/16/2016
Great work from the team of Eddie O, Kyron S and Colin G.
Mark – Ann Arbor, MI 8/14/2016
It was challenging to not receive a receipt at the time of service.
However, I receive a receipt via email from Mike DeBat within 30 minutes of emailing him of my concerns about not getting a receipt.
More than likely I will use Uncle Ed's again because I like the convenience of driving through and getting the service.
Every business has services challenges and I believe that resolution of those are key to customer retention and Mike DeBat has exceeded my expectations and has changed what I viewed as a negative experience to an experience that shows me that Uncle Ed's values is customers.
James – Canton, MI 8/12/2016
Manager went out of his way to be sure that my oil change / service needs were fulfilled.
Renee – Westland, MI 8/12/2016
James – Livonia, MI 8/12/2016
Eddie O was very friendly. explained what was being done to the car at all times, recommended services and explained why I should have these done. Ran his crew with great expertise and knowledge of what services were being performed how they were executed. Was quite impressed with this young man.
Rachel – Livonia, MI 8/8/2016
The manager on duty spoke very quickly. It was okay for me because I'm the same way but I know from experience that most people can't follow when people speak that quickly
Bryan – Birmingham, MI 8/5/2016
Allison – Westland, MI 8/5/2016
Eddie the assistant manager was awesome & super friendly! He was very knowledgeable & knew exactly what he was doing & got me in & out very quickly, would highly recommend because of him :)
Javits – Livonia, MI 7/26/2016
The oil fill cap was left off my Jeep. I came back with another vehicle to get the oil change and they noticed they had an extra oil cap on the cart. luckily I was there to get my oil cap from the first vehicle i brought in.
Kelly – Garden City, MI 7/23/2016
Rachel – Westland, MI 7/23/2016
The team I had today was awesome! Dave, Q, and the other person were very friendly and helpful! I love coming here to get my oil changed. They're always professional and do a great job.
Robert – Livonia, MI 7/20/2016
I was very pleased with the service I received. Although I am concerned regarding the engine flush treatment that I am being offered for my next visit. Ford along with other manufactures has released statements not recommending this type of service on their vehicles due to possible engine damage,, but I'm being recommended to it by Uncle Ed's anyway. Im more inclined to trust the manufacturer at this point, but I'm concerned why uncle Ed's might go against the recommendation of the manufacturer and provide this potentially harmful service.
Jared – Canton, MI 7/14/2016
always great service
Marie – Westland, MI 7/12/2016
I used to have my windshield hand washed with each visit but I no longer do.
Ryan – Canton, MI 7/11/2016
Madeline – Canton, MI 7/6/2016
Great costumer service from Eddie and Greg!
Anthony – Livonia, MI 6/29/2016
Stephanie – Lake Orion, MI 6/23/2016
The 2 gentleman helping me were absolutely fantastic. Im a female that doesn't know a thing about cars & they were very informative & kind!
Scott – Livonia, MI 6/17/2016
Guys showed me that the oil pan plug was stripped from the garage that my wife took the minivan to. They tried to insert a larger plug, but it didn't work. They explained what they did and informed me to check the oil level more frequently. More importantly, they encouraged me to bring it back for the top off service if I noticed it getting low. Awesome service!!
Lisa – Livonia, MI 6/17/2016
I am a long term customer.
Sandra – Plymouth, MI 6/17/2016
Prepaid oil change from last visit
Kristen – Plymouth, MI 6/16/2016
Joe – Westland, MI 6/13/2016
Everyone was extremely helpful and friendly
David – Livonia, MI 6/8/2016
They were great
Eddie – Detroit, MI 6/5/2016
I am very familiar with UEOS and it was the coupons that initiated today's visit. The Manager Quentin and Technician Gregory were the epitome of what customer service should be! They did a fantastic job of fullfilling the purpose of my visit. Hands down my most pleasing visit yet. Great job gentlemen
Samantha – Novi, MI 6/3/2016
Very friendly staff.
Laura – Westland, MI 6/2/2016
Quentin was absolutely fabulous and knowledgeable. I hate getting my oil changed because I feel other places just try to up sell you on EVERYTHING. I trust Quentin and his team with their suggestions and I no longer hate getting my oil changed because I have found the RIGHT place to get it done.
Aaron – W Bloomfield, MI 5/27/2016
I go to Uncle Ed's for all of my oil changes, you guys are the best. Today was even more exceptional. The service was the fastest I have ever seen at any Uncle Ed's and I have been to quite a few. Quentin and Eddie were very professional and the fastest I have seen. I will now only go to this Uncle Ed's even if I have to pass another one to go.
Wendy – Canton, MI 5/24/2016
These employees are always so respectful and kind to me whenever I stop in. I trust this location and they do not attempt to oversell to me. I always get synthetic oil and do occasionally upgrade to buy additional products and/or services at times. But there is no undue pressure to have me buy anything I have already said no to. I appreciate the excellent service I always receive, and my vehicle continues to run great. Thank you!
James – South Lyon, MI 5/23/2016
The charge for shop supplies of $3.75 seemed high. What is that for?
Tim – Northville, MI 5/15/2016
Nichole – Garden City, MI 5/14/2016
None thank u
Kelli – Westland, MI 5/13/2016
Jeffrey – Redford, MI 5/11/2016
Eddie Q and Quentin H were absolutely awesome. They were fast, friendly and attentive. I have never had a problem at Uncle Eds. I don't mind paying a little bit more for a lot better service.
Jamal – Novi, MI 5/10/2016
I love the friendly service.
Jeff – Livonia, MI 5/8/2016
Good bunch of guys
Stephanie – Westland, MI 5/6/2016
Very helpful and explained why I might consider extra services - I ended up purchasing both because I felt the gentleman that helped me was honest and sincere. I truly felt I needed the additional services after his explanation and I liked that he showed me proof of what he was saying.
Robert – Canton, MI 5/5/2016
I feel confident in the service I get.
William – Livonia, MI 5/1/2016
It happen the way it should.
Stacy – Livonia, MI 4/27/2016
Very friendly and efficient staff.
Johnson – Detroit, MI 4/25/2016
The staff was friendly and professional. Eddie, Quentin and James took great care of me. They gave me honest answers I'd go back again but only that location
Bryan – Birmingham, MI 4/18/2016
Great friendly service....in and out quick.
Pat – Livonia, MI 4/17/2016
Kimberly – Livonia, MI 4/15/2016
Donna – Livonia, MI 4/12/2016
I love this place. Dave and Corey were there today, and they're both always fantastic. No tools, no towels, showtime! :-)
Lisa – Livonia, MI 4/5/2016
I have been a satisfied customer for many years.
Jack – Livonia, MI 4/1/2016
I was particularly impressed by the courtesy of the team members.
Elizabeth – Livonia, MI 3/31/2016
First and foremost, the service was beyond great at this visit. Every time I go to get my oil changed, I am so extrememly impressed with the service I receive from the employees!! With that being said, I am never returning to an Uncle Ed's Oil Shoppe. I have been a long time customer and can not believe just how over charged I was for new windshield wiper blades. When I went for my oil change I had no idea what blades cost. So when I was offered a choice, I chose to buy the more expensive set. One blade was $26.99 and the other was $24.99. That is a grande total of almost $52.00! I didnt think much of it until I went Menards and found the EXACT same brand and model for a fraction of the cost. I felt so taken advatage of and frankly embarrassed. At that moment, I vowed to never take one of my cars to an Uncle Ed's Oil Shoppe ever again!!
Patricia – Livonia, MI 3/29/2016
The entire staff was very friendly and efficient. This station is my "go to" place for oil changes when I am looking for closer and more convenient service instead of the dealer.
Patick – Canton, MI 3/25/2016
none none none none none
Chris – Westland, MI 3/20/2016
my boys always take of me!
John – Livonia, MI 3/18/2016
Christopher – Ypsilanti, MI 3/16/2016
Top notch customer experience. The staff is fun and very friendly.
Jared – Canton, MI 3/16/2016
The guys working today did a great job!
Christopher – Novi, MI 3/14/2016
Technician used as funnel that had residual oil in it and did not block the oil (w/ a rag) from running out as he moved it into position within the engine. Therefore, oil dripped/run onto the bumper & engine components.
There was an attempt to wipe off the oil from these areas as well as a water spray, but it would have been nice to take some additional care to avoid having oil run freely out of the funnel across the area.
Mallory – Livonia, MI 3/12/2016
Quinton was great.
Patrick – Northville, MI 3/10/2016
Robert – Livonia, MI 3/8/2016
Under engine protection cover not fastened after service and it was hanging down. it was also soaked with Oil. I had to go under the truck to fasten it myself after spending over $100 on service. Also the pricing options were not posted anywhere but the tablet. Was given a brief pressured moment to review oil change prices to make a decision. Air filter price was not provided until I received an an invoice, it was there I noticed the the filter price I feel was too high than what I would have like to pay, but it was too late to to return it.
Ken – Livonia, MI 3/7/2016
Only had two guys on staff with three customers, so the service was kind of slow. Other than that everything was fine.
Kylee – Livonia, MI 3/7/2016
Great, quick, friendly service. Goes over additional services but never pushy if not interested.
George – Farmingtn Hls, MI 3/7/2016
Jay – Romulus, MI 2/26/2016
I started taking my 4 vehicles here 3 years ago because of good service and late hrs/open every day. I don't mind paying little extra for good service but your prices are getting ridiculous! Raise raise raise you have done to much to my liking since i started going here. Unfortunately my business will go elsewhere.
Rachel – Westland, MI 2/19/2016
Quentin and the rest of the team was very helpful and kind throughout the entire visit. It's service like this that will keep me coming back!
Stacy – Livonia, MI 2/17/2016
Very professional staff and extremely personable. While you're waiting for an oil change there is not much to do, but the staff interacted with me during the whole process, and the oil change was over before I knew it. Keep up the good work. Will see you again.
Lisa – Livonia, MI 2/17/2016
They did not do a good job of cleaning my windshield.
Dennis – Ann Arbor, MI 2/16/2016
Na – Na, MI 2/13/2016
I just can't continue to buy 0W30 oil and TX7 every time I get my oil changed.
Abby – Livonia, MI 2/13/2016
The store manager, Quentin, was very friendly and available. He even came outside to speak with me while I waited for a bay to open up.
Tj – Canton, MI 2/13/2016
Good crew! Very friendly
Kelly – Canton, MI 2/1/2016
Great service always, it gives me piece of mind! Thank you!
Robin – Livonia, MI 1/30/2016
Was fast and they were very kind and friendly
Rick – Livonia, MI 1/25/2016
It was a very good experience. I have been a customer for many, many years. I appreciated the pre-service purchase....brought my second car in on the same day.
Jennifer – Livonia, MI 1/24/2016
The staff is very friendly and helpful.
Tracy – Redford, MI 1/23/2016
I always receive excellent service at this location. The employees are friendly and good at their jobs.
Rick – Livonia, MI 1/10/2016
Could be cheaper
Ashleigh – Livonia, MI 1/6/2016
Steven – Madison Hts, MI 12/18/2015
The visit went well.
Anne – Livonia, MI 12/4/2015
Lauren – Royal Oak, MI 11/24/2015
The team was so polite, informative,and professional!!!
Great job guys!
Bill – Howell, MI 11/16/2015
great service and knowledge. Manager was very friendly and informative.
Leslie – New Hudson, MI 11/14/2015
Service was great.
Tj – Canton, MI 11/13/2015
Great service, friendly staff.
Kylee – Livonia, MI 11/11/2015
Quick service you can trust!
Tracey – Canton, MI 11/5/2015
The manager was amazing and the entire ataff went above and beyond for us to fullfil our needs.
WILLIAM – CLINTON TWP, MI 11/5/2015
Barry – Canton, MI 11/4/2015
Techs were very friendly!
David – Westland, MI 11/2/2015
I don't like tablets for getting oil changed
Samantha – Canton, MI 11/2/2015
I have driven by the shop for quite some time on my way to work everyday, so when it was time for me to get an oil change this location came to mind so I thought I would stop in for the first time. Everyone was extremely friendly and helpful. Eddie greeted me when I came in and got some basic info. He introduced me to James, who did a wonderful job as my service adviser. At the end of my service, the manager Quintin came over to introduce himself as well and asked if I was happy with my visit. I really appreciated everyone taking the time to say hello and to let me know who was working on my car and what they were doing. James also gave me a discount for coming in for the first time, which was awesome. Thank you all for a great experience. I will be coming back again.
David – Plymouth, MI 10/31/2015
Great service, very friendly staff.
Mark – Inkster, MI 10/30/2015
James and the manager of the store was very helpful.
Christopher – Novi, MI 10/16/2015
Did not like that they did not safeguard oil from dripping onto engine, which required a wash/steam/smell following service.
Shop towels &/or extra care should have be taken to avoid. This has been required on both of my last (2) visits.
Danielle – Holly, MI 10/13/2015
Too much up selling!
Dean – Livonia, MI 10/11/2015
Very great experience overall
Kyle – Plymouth, MI 10/10/2015
Great Service. Fast.
Na – Na, MI 10/10/2015
I had both my car and my wife's car serviced today. The team of Eddie, James, and Dave was great, especially when my old Saab needed a special kind of oil that wasn't in stock, and when my battery died right there in the shop. Dave has a ton of car knowledge.
William – Livonia, MI 10/8/2015
I realize that cleaning the underbody of a 2010 Liberty after an oil change is a bit of a chore. They did a fine job; no drips on my driveway!
Tom – Livonia, MI 10/4/2015
Keep being informative
Steve. – Westland, MI 10/2/2015
75.00 for an oil change. Way way too much.
The different oil packages is a confusing. I work at an auto plant and didn't understand the 5 different type of oil offered.
Quincy and James were polite and careful to explain what they were doing each step- this was the only saving grace of my visit.
Carol – Westland, MI 9/29/2015
Great service every time.
Tim – Northville, MI 9/26/2015
Great service, courteous and friendly.
Shona – Canton, MI 9/24/2015
Nice work. Thank you.
James – South Lyon, MI 9/8/2015
I use to get coupons mailed to me but I don't get them any more.
Also the oil service only includes 5 quarts of oil but most vehicles have 6 quarts so Uncle Ed's just uses that to charge its customers another 6 dollars for one quart of oil when oil prices are at all time lows.
Nicole – Adrian, MI 9/7/2015
Josh is very courteous and professional. Gary is very knowledgeable and professional as well. I have been visiting this location for several years now and the staff has always been wonderful.
Edward – Westland, MI 8/29/2015
Was upset to learn that a screw for my air filter housing was stripped on a previous visit and as such is now inaccessible.
Ron – Canton, MI 8/29/2015
Lindsay is awesome! Great personality wish she would be there every time I needed service
Wendy – Canton, MI 8/28/2015
Your manager Phil M. was so incredibly kind and helpful. He is just one of the reasons why I'll never get my oil changes anywhere else. I mentioned that my air conditioning was not blowing out correctly, so he checked the filters in my glove box and they were filthy! I guess they had never been changed - he had replacement ones in stock and installed them for me. The air is now blowing out and it is much cleaner air. I am so thankful he took the time to check that. In addition, everyone there on Friday was very respectful to me and made me feel comfortable (sometimes it can be intimidating being a woman who doesn't know very much about cars). James was thorough in explaining things to me and listened to any concern I had. Also, Greg did excellent work and had everything done quickly. I appreciate your company and your superior employees. Thank you, I will be a loyal customer of Uncle Ed's for life. -Wendy
Bryan – Birmingham, MI 8/25/2015
Seemed like they were in a hurry so I do not believe they performed all of their checks
Bill – Redford, MI 8/22/2015
Professional and quick!
Jared – Canton, MI 8/18/2015
I've been bringing my cars here for almost 20 years. I won't go anywhere else.
Helena – Livonia, MI 8/15/2015
the new manager you have (i believe her name is lindsay) is terrific! it was sketchy there for awhile this last year.
Carolyn – Southfield, MI 8/2/2015
The manager explained important informatio concerning my car. Plus James pointed out an object that was left from previous oil change my friend performed long story short he saved my engine.
Joe – Plymouth, MI 7/31/2015
They had the oil filter sent from oreillys. Since the fram filter had not been infected to the system yet. Very professional.
Criag – Livonia, MI 7/27/2015
Always completes jobs well.
Stacy – Livonia, MI 7/25/2015
I received the usual good service at this location.
Matthew – Oak Park, MI 7/14/2015
Dave was a great help! He had previously ran the code to see why my check engine light was on and gave me great advice to get my truck checked out. I definitely appreciated his advice, and it definitely made me trust him with my vehicle. When I returned to get my oil changed, he recommended that I get my power steering fluid checked out as well. I had been notified of my power steering fluid problem a few times by other Uncle Ed's, but I always brushed the problem off. Dave on the other hand, not only explained the problem to me, showed me how dirty my power steering fluid was, and explained the possible future problems I could have with my vehicle. Since Dave had previously earned my trust, I went through with the cleansing of my power steering fluid. I greatly appreciate Dave's professionalism and care with my vehicle! I will definitely be back! Thank you Dave and the rest of the crew that worked on my truck. Your work is greatly appreciated!
David – Livonia, MI 7/13/2015
technician James was very nice. The service call was handled quickly and thoroughly.
Opettis – Na, MI 7/11/2015
Elizabeth – Livonia, MI 7/4/2015
The staff at this location was absolutely wonderful!!!! They were very friendly and attentive. Needed services were presented but not pushed upon me. Lindsay presented me with options on the different services offered. The staff worked together wonderfully. I could tell they all got along very well. I can not say enough good things about this staff.
Gary – Westland, MI 7/3/2015
Tj – Canton, MI 6/27/2015
Good quality service, prices are a little high.
Stuart – Farmingtn Hls, MI 6/20/2015
Issac C is a total professional! A great credit to your organization!
Nancy – Livonia, MI 6/20/2015
Should be able to use one coupon on multiple cars I. One day
Denyann – Holly, MI 6/17/2015
The guys did great.
Joe – Livonia, MI 6/15/2015
In the past, have gotten good advice about car and general maintenance.
Robert – Canton, MI 6/9/2015
I like the quality of the Uncle Ed's service.
Darlene – Livonia, MI 6/6/2015
I received great service.
Gregory – Detroit, MI 6/4/2015
The first time I went to Uncle Ed's was out of convenience. It was very busy that day, all three bays in constant turnover. The closed-loop communication on each vehicle is what sold me on Uncle Ed's. Each time anything was done, it was said what was being done and on which bay. This was than repeated by the other crew member, including the bay.
Michelle – Livonia, MI 5/29/2015
The service technician was the most helpful and friendliest tech I have ever encountered at the Livonia, Ann Arbor Rd station. DO NOT LET HIM GO!!!!! GIVE HIM A RAISE AND PROMOTION.
Kelly – Canton, MI 5/28/2015
Both guts were very knowledgeable!
Patick – Canton, MI 5/20/2015
i cannot prove it but one of the tires on the car was flat the next day which i believe was when they were setting the tire pressure to specs.
this caused great stress as i was on my way to an important doctors appointment and had to call a tow company out to swap out tires to make this appointment 20 minutes late and then have air put back into the tire and back on the car.
Marc – Commerce Twp, MI 5/20/2015
The guys were great, explained things well & got me on my way!
Joseph – Milford, MI 5/20/2015
Staff at this location were fantastic!
Rhiannon – Westland, MI 5/13/2015
Dave and Mike were great, very professional and helpful. Will definitely be back!
Joe – Livonia, MI 5/12/2015
Technician was very informative about the car too (taking time to describe to me the strike plate on bottom of my new car and couple of other items).
Varun – Plymouth, MI 5/9/2015
i found the oil change expensive and the only reason id think again before coming back- because in every other way, this was a wonderful experience.
Ayana – Detroit, MI 5/8/2015
Pamela – Dearborn Hts, MI 5/4/2015
I have always visited Uncle Ed for my oil changes the staff lately have been somewhat lack of enthusiasm and I am not getting the free safety point inspection given to me and the quality of the service has gone down over the last several visits. Perhaps it's the change in the employees.
Kris – Livonia, MI 5/3/2015
Very nice and I'll continue to go back, but none of the checks were done or recommendations. I was also asked if I wanted an oil filter before they took it off since it was hard for them to do and if I wasn't going to purchase one, they weren't going to remove it. I agreed to a new filter, waited for them to remove it and then they came back and said they didn't have one but I if wanted to wait an additional 20 minutes they could have one brought in. I told them no. There was also only 1 other vehicle when I arrived and I was told it would be a 20 minute wait. Again, very nice people but not what I've become accustomed to when I use your services.
David – Livonia, MI 5/3/2015
I had my power steering fluid changed. The process seemed very thorough.
Donna – Livonia, MI 5/1/2015
Once again, I love coming here. Mike and Dave are always terrific, explaining things thoroughly, and Greg did a great job getting me started with my safety inspection. I needed a new battery today, and I asked for a comparison between Uncle Ed's and a dealership. They were very honest about cost and benefit of both locations, and I chose to have my battery replaced at Uncle Ed's because the cost wasn't much different, but the hours, ease of getting my car looked at, and the warranty sealed the deal. I also got to call out the audibles of "No Tools - no tools" and "No towels - no towels" with the guys, one of my favorite parts. These guys are fantastic every time!
Jaime – Livonia, MI 4/29/2015
I like that you guys seem to have fun together. I think that's really important in any business! Have fun with the customers too. :)
Liz – Westland, MI 4/27/2015
Ray and Mike were great. I was having an bad day and one of the last things I wanted to do was get an oil change. My car was yelling at me so I had no choice. They guys had me laughing from the minute I pulled in. Ray event humored me and did my light check with an accent of my choice. They are proof that you can be effective, efficient and have great customer service at the same time. Thank you for keeping my car happy!
Tom – Warren, MI 4/27/2015
They were all very helpful with what I needed for my car.
John – Livonia, MI 4/27/2015
Mike and Ray were extremely friendly, and they detailed everything step by step about my vehicle. I felt like they took care of my vehicle as if it were their own. Uncle Ed just gained a customer for life.
Mike – Novi, MI 4/11/2015
Windshield not washed.
Washer fluid not filled.
Not enough employees to service me and the two vehicles that pulled in five minutes after me. Finish the first vehicle first before moving people to the other vehicles.
I asked to reconfirmed the tire valve stem caps were replaced. Got no feedback. Asked a second person the same. As he was checking the first guy yelled "I already checked them." Yeah, but he never came back to tell ME!
This ain't Jimmy Johns. When talking to the driver, slow down and have a conversation, just don't recite your memorized script as fast as you can.
And the noise added by the loud radio playing doesn't help.
Linda – Livonia, MI 4/10/2015
Service was great andquick, and they waved me in. Eddie Dave and Mike were kings of oil!
Carlos – Detroit, MI 4/6/2015
Manager Mike, Ray and Greg were very professional and helpful!!
Edgar – Livonia, MI 4/3/2015
I will say that while changing my air filter my car was still in the on position. Then once done I had to have a jump to start my car. I was not pleased about that as well as the real battery not being checked. Then the clamps not being put back in place on the battery. As well as panels under the hood, which prevented the hood from closing properly. I fixed both items once I returned home and inspected.
Kimberly – Canton, MI 3/29/2015
Worst visit to date. I was greeted by Rob who left motor oil on the rubber trim of my window with his gloves. After going through the lights and wiper inspection and cleaning my windshield, he told me that the next person to talk with me would be Dave but before Dave came over, another employee topped off my wiper fluid before I got a chance to tell him I had Rain X in there. Rob and the 3rd guy each struggled and finally actually pounded my new air filter back into place. I know the guys have a rehearsed speech to go through but Dave talked so fast (and burped while talking to me) that it was difficult to understand. When he asked if there was anything else he could do I said that in the past they had also cleaned my rear window. He 1st asked the other guy to do it but he was busy so Dave wiped the right half of my window only with a dry rag. NOT the same since Joel left.
Cathy – Westland, MI 3/21/2015
Outstanding service by the manager, the person who explained things and even the gentleman who directed me out.
Donna – Livonia, MI 3/21/2015
I love this Uncle Ed's, and take all my vehicles here. So much so, that when Dave asked Mike what time it was, I almost shouted out "Showtime!" (Dave was actually asking about the real time, though) I also enjoy repeating the No Tools No Towels with them. Excellent service, these guys are great!
Rachel – Westland, MI 3/20/2015
Mike and his team did a great job! They were very friendly and fast. I'll definitely be back!
Kiara – Detroit, MI 3/20/2015
Best service I've received getting a oil change
Lashaun – Detroit, MI 3/19/2015
These guys are AWESOME!
Tracy – Redford, MI 3/17/2015
Rob was in training on his first day and he, Mike and Khalid did a great job!
Joe – Livonia, MI 3/17/2015
Michael (I believe the Service Manager at store) is excellent (as was Joel before him). I have 5 cars and bring them all to this location because of the excellent service there!
Dean & Giles – Detroit, MI 3/2/2015
There was a new supervisor in the store on the day of my visit. I have lost track of how many times I have had my oil and other car services taken care of at Uncle Ed's, but I have never felt more disrespected. As a female who brings in my vehicle, I expect to be treated with the same amount of respect as any male that brings in his vehicle. I have visited this particular shop before and have received wonderful service. On this day, I felt like I was being talked down to and that I couldn't possible know or understand certain aspects of my vehicle, which I have owned for 10 YEARS. The supervisor was the one who made the situation uncomfortable for myself and, I feel, for the workers. They were doing a great job but had to "ask permission" or "double check" on numerous that have never been an issue before. I do plan to revisit Uncle Ed's because I value the services when taking care of my vehicle, but I will definitely be reconsidering which location I visit.
Jackie – Plymouth, MI 3/2/2015
Both Michael and David were excellent. They walked me through everything and were very kind an courteous. I had to spend a little extra time to flush out my engine and they made my time there a lot of fun.
Jay – Romulus, MI 2/27/2015
Attendant asked me if i wanted every thing else done (fluid check, air, filter etc.) with my oil change. Thought that was weird. Of course! I said , yes thats why i come here. (Convenience and workmanship is why i get my 3 vehicles serviced here for the last couple years)
wiper blades not checked
windshield not hand washed
lights never checked
not sure about other fluids.
air filter was shown dirty but i declined
told me battery was going bad. I bought it new 3 yrs ago.( Maybe but doubt it)
Matt – Dearborn Hts, MI 2/21/2015
My wife had brought one of our vehicles in today for service and wanted to make sure Michael W is recognzed for his exceptional customer service. He went above and beyond in servicing her vehicle and was extremely polite and professional. He provided service that many times is not recognized enough for it's quality.
Mary – Livonia, MI 2/20/2015
Always friendly and professional when we come for service
Jeff – Canton, MI 2/14/2015
manager very pushy about selling additional items. I usually change and maintain my own vehicle but during winter months will use oil change places. If the customer says they want an oil change don't push unwanted services.
Ayana – Detroit, MI 1/26/2015
I was informed at the point of check out that the adhesive oil change reminder (placed on your window) was not available and had not been for a while. I request this service be continued due to the convenience it has for me to remind me of my next oil change.
Benjiman – Canton, MI 1/26/2015
Brandon – Detroit, MI 1/10/2015
Michael and Matthew were fast, professional, and knowledgeable. They explained all of the possible additional services beyond just an oil change. Once deciding on additional services the process was easy and they explained why the services were necessary. I'll be back to your store because of the service you delivered.
Benjamin – Dearborn, MI 1/2/2015
These guys are always friendly, they do a great job, and they take the time to explain procedures to me.
Kathryn – Plymouth, MI 12/30/1899
I come here whenever I can. Knowledgeable technicians. Fast and polite. Offer additional products but not an uncomfortable "hard sell.". Nick and Jeremiah were very fast and helpful.
Dino – Dearborn Hts, MI 12/30/1899
Nicholas was very informative with the information on the vehicle and the cost and the discounts he gave us were excellent and Andrew was very friendly and took the time to make the job right and to our satisfaction and this will be the regular place for our oil changes
Bruce – Livonia, MI 12/30/1899