Back to Oil Change Service Locations
Experience Michigan's Best Oil Change right here in Farmington Hills. Conveniently located on 24086 Middlebelt, our friendly and knowledgeable technician staff will service your car, truck, or van with a fast and professional oil and oil filter change. But that's only the beginning!
Lawrence Hollie III
Lawrence Hollie III
Everything was good checked and showed me everything on my car
Hussen – Clinton Twp, MI 5/31/2019
They do a good job here!
Krista – Macomb, MI 5/10/2019
Everything was great!
Major – Detroit, MI 5/10/2019
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Megan – Farmingtn Hls, MI 6/17/2019
Uncle Ed's always does a great job for us but I especially have complete confidence when Lawrence is there. Thank you for always providing excellent service!
FAYE – Southfield, MI 6/12/2019
ARUN – Farmington HILLS, MI 6/11/2019
Very expensive but good service
Pamela – Southfield, MI 6/7/2019
Great service and friendly staff.
Stephanie – Southfield, MI 6/7/2019
Jeremy S was great worker gave me every information i needed to know about my car thank you for the great work and thanks to the other workers
Cameron – Southfield, MI 6/6/2019
Jeremy took the time to explain what the services are abd what the consist of, including the estimated time it would take. I definitely wasn't left in the dark about what I was getting.
Ziad – Novi, MI 6/6/2019
Very helpful. Great service.
MARCIA – FARMINGTN HLS, MI 5/19/2019
Jeremy S was great.
Knowledgeable,friendly, and very polite. He's a asset to your company. I hope he moves up the co ladder.
Joshua did a excellent job and was polite.
Katrina – Detroit, MI 5/19/2019
I'm always pleased with the service at Uncle Ed's. I've gone to a few, and I tend to like this location better and now ... its more convenient.
Kwame – SOUTHFIELD, MI 5/17/2019
I prefer Uncle Ed's over any other oil change chain
Loreen – Lansing, MI 5/17/2019
Took 10 minutes tops
May of been less.
Iqbal – Farmingtn Hls, MI 5/11/2019
No hassle oil change & fast service
Iqbal – Farmingtn Hls, MI 5/11/2019
almost all the times I have visited the crew is very friendly
Iqbal – Farmingtn Hls, MI 5/10/2019
Great service previous times
Charles – Farmingtn Hls, MI 5/7/2019
I come to uncle eds often due to my transmission leak. Jeremy and his team never treat me like a hassle instead they take the time to have a conversation with me. That in it self is worth the visit.
Debbie – Dearborn, MI 5/4/2019
Always friendly, helpful. They remember me and make me feel like I matter as a customer
TRACEY – TAYLOR, MI 5/2/2019
Jeremy and Zachary were both very helpful, polite and knowledgeable.
Hertz – Farmingtn Hls, MI 5/1/2019
Nice employees always get the job down fast an efficient .!
Rich – Farmingtn Hls, MI 4/30/2019
Friendly and fast!
Sharol – Southfield, MI 4/26/2019
Jeremy S. was very friendly, informative and took care of my car. And Andre C was also very helpful.
Janis – Plymouth, MI 4/24/2019
Great team. Very kind and helpful
Linda – Southfield, MI 4/23/2019
Great crew at #1111
Collin – Farmingtn Hls, MI 4/20/2019
everything is good
Hertz – Southfield, MI 4/19/2019
Super fast, quality service.
Patricia – Detroit, MI 4/13/2019
Music too loud
Hertz – Southfield, MI 4/12/2019
Faymeyer – ROYAL OAK, MI 4/11/2019
Ronald h the manger helped me out a lot on how the pre purchase option works and was so nice . Andre c the tech did a great job as well, thank you so much !
Hertz – Southfield, MI 4/10/2019
Lawrence and Andre took great care of us. Very fast and very nice service
Brian – Farmingtn Hls, MI 4/7/2019
Thanks to the technician who put on my wiper blades that I had purchased prior to my visit
Hertz – Southfield, MI 4/5/2019
Lawrence and team and always fast and friendly
Hertz – Southfield, MI 4/5/2019
Hertz – Southfield, MI 4/2/2019
Hertz – Southfield, MI 4/1/2019
Luke – Southfield, MI 3/30/2019
Lawrence and Andre took great care of me. Thoroughly impressed by the quality of service, as well as my involvement as the consumer. I'll never go anywhere else.
Carolyn – Northville, MI 3/11/2019
I’m going back to my apartments I’m going to announce to my apartments senior living Maryland oackland . What great service thiese fine young man did. Ronald answered my phone call for help . My car wouldn’t start he drove to my apartments and jumped my car for me . I then came in and they tested my battery for me . They said i didn’t need a new one. I had just not driven my vehicle in some time. Tyler checked everything under the hood for me and worked on everything I was due for . I haven’t had great service like this in a long time . I’m telling everyone about these two young men.
Lindsy – Walled Lake, MI 3/2/2019
Lawrence and staff was friendly, helpful and knowledgeable very satisfied with my visit ! I will come back.
Franklin – Livonia, MI 2/27/2019
Ronald h the manger was very helpful and help me out in knowledge of my car. You won a customer for life
Mihane – Farmingtn Hls, MI 2/23/2019
Sayaka – Vicksburg, MI 2/21/2019
min five characters.
MITCHELL – Farmingtn Hls, MI 2/9/2019
Everything went well
Justin – Southfield, MI 2/8/2019
David – Hazel Park, MI 2/2/2019
Phillip – St Clr Shores, MI 1/22/2019
waited over an hour. Only one technician on site servicing 3 vehicles at a time. I had to prompt my technician to check lights, tire pressure and wiper blades. Otherwise, he wouldn't have checked them.
Phillip – St Clr Shores, MI 1/9/2019
I am won over, Ed's is the best oil change experience I have ever had in my 34 years of driving.
Megan – Farmingtn Hls, MI 1/7/2019
Jonathan and Spencer did a great job! Thank you!
Jamia – Southfield, MI 1/6/2019
David – FARMINGTN HLS, MI 12/17/2018
The service Lawrence provided was beautiful
Staci – Farmingtn Hls, MI 12/12/2018
The manager took excellent care of us! He was even very kind to my daughter who wanted to go shopping. He is awesome! Very knowledgeable..
Mike – Farmingtn Hls, MI 12/5/2018
This place is awesome
Iqbal – Farmingtn Hls, MI 12/3/2018
visit was completed fast and satisfactorily
Stephanie – Farmingtn Hls, MI 12/1/2018
The manager Lawrence was very professional and polite. I really noticed the way the technicians asked permission before opening my door, or putting a sticker on my window, etc. Very polite and sensitive to females. I always feel very respected and well-treated at this location!
Megan – Farmingtn Hls, MI 11/26/2018
Your team of employees are always super friendly. Lawrence and Michael did a great job!
Iqbal – Farmingtn Hls, MI 11/19/2018
tablet was a little heavy for me to hold ( 77years old)
Thomas – Farmingtn Hls, MI 11/16/2018
Manager seemed a bit condescending to his employees
Gerald – W Bloomfield, MI 11/15/2018
The manager was Lawrence H. I want to say you have a very fine young man here. This person was absolutely delightful to talk to. He was very intelligent, and did not try to oversell me. This gentleman separates you from all the other oil change places, and insures I will be back to that store, each and every time I need an oil change. Congratulations on employing such a fine young man.
Patricia – Southfield, MI 11/13/2018
The team was friendly and professional and explained everything!
Mike – Farmingtn Hls, MI 11/6/2018
Spencer and Brendan are awesome
Brian – Farmingtn Hls, MI 10/29/2018
been a customer for a long long time
Craig – Southfield, MI 10/6/2018
The price of a basic oil change $40.00 is extortionate, and I will never be back, disgustingm
Linda – Twining, MI 10/3/2018
I needed an oil change after a long trip and went to the nearest place from my son's house. I had exceptional service & was surprised in fact at just how exceptional it was. Highly recommend. Linda R
Tammy – Farmingtn Hls, MI 10/1/2018
I have nothing additional.
Jedidiah – Farmington, MI 9/27/2018
Car is new to me and has a rattle underneath, I asked if I could go under and look. I was told no. But they identified the rattle and offered two options, one DIY and one service technician at dealership. That satisfied me. Didn’t make me happy but I accepted their legal concerns
Bill – Farmingtn Hls, MI 9/12/2018
I brought in a f250 5.8 and they installed a oil filter way to small for this vehicle. They tried to tell me that is whats called for. BULL!
After I left uncle eds I bought the right filter and replaced the on e they gave me. Very un pro.
Kaylynn – Detroit, MI 9/7/2018
The service was good and the technicians were helpful and efficient.
TINA – Detroit, MI 9/6/2018
Loved the customer service...
Dalya – Farmingtn Hls, MI 8/30/2018
Nice people.explain what they do with the car. Fast customer service. Thank you
Vladimir – Beverly Hills, MI 8/27/2018
Debbie S. – Farmingtn Hls, MI 8/25/2018
My serviceman was Nate! Willie hired him and he was excellent(but everything Willie does for Uncle Ed's is EXCELLENT!!!) Nate was polite, efficient, professional, he explained things so I could understand it, and he answered all my crazy questions with a smile on his face, just like Willie did BEFORE HE WAS PROMOTED OUT OF MY SIGHT!!!
Megan – Farmingtn Hls, MI 8/17/2018
I could have chosen great service, convenience or coupons above. You always do a great job and I will always bring my vehicle back. Brendan was super today!
Jessic – Farmingtn Hls, MI 8/16/2018
YVETTE – FARMINGTN HLS, MI 7/30/2018
Janai – Southfield, MI 7/5/2018
Brandon was so helpful he worked on it until he got it fixed he even tried to check my fuses for me cuz my radio isn't working he's a great guy and one of the reasons I comeback to this location
Iqbal – Farmingtn Hls, MI 7/3/2018
It took longer than usual; there was one other car being serviced.
Linda – Southfield, MI 7/3/2018
Brendan (Manager) and Tavia (Technician) rock! Great, friendly service. Thank you so much!
Lucas – Keego Harbor, MI 7/2/2018
The Manager was very helpful
Albert – Farmingtn Hls, MI 6/30/2018
Excellent crew, great manager, friendly and explains everything well.
Michael – Commerce Twp, MI 6/27/2018
The store was training two technicians at the same time as my service visit. They did not follow your standard work instructions and this made me nervousness about the quality of work. This concern was verified the next morning when I found oil spots on my driveway. I returned to store 1111 today and the store manager re did my oil change. When I pull out for work tomorrow morning I will check again for oil spots.
Komiko – Southfield, MI 6/25/2018
The Guys were very friendly and service was great.
Marie – Farmingtn Hls, MI 6/25/2018
I always come back to this location!
Creed – Southfield, MI 6/23/2018
Keep doing a good job.
Kurt – Southfield, MI 6/23/2018
Good service, friendly
Linda – Southfield, MI 6/22/2018
Everything was great, fast friendly professionals
Tracy – Wolverine Lk, MI 6/20/2018
Close to work
Joyce – Southfield, MI 6/15/2018
Very happy with the service.
Janai – Southfield, MI 6/12/2018
The store manager was very thorough and everything that he did and it was pleasant because I've never actually really had a service like that At uncle Ed's I really appreciated it and it definitely made me want to come back to that location more often
Naga Bhargav – Northville, MI 6/2/2018
The manager gave all the details and performed the detailed service.
Cecelia – Southfield, MI 5/31/2018
I liked how the manager explained the difference between conventional, synthetic, and high miles oils.
Kathy – Southfield, MI 5/24/2018
Willie, Anthony and Brendan were fabulous!
Anne – Farmington Hills, MI 4/28/2018
Been coming to this location for two years. Met the new manager who is very pleasant and professional. Tyler also assisted. Tyler always has a huge smile on his face and is very friendly. Great customer service from both.
Krissell – Southfield, MI 4/16/2018
Both gentlemen were very thorough and courteous. Everything was done quickly and they did a great job explaining what they were doing and why.
Brian – Farmington Hills, MI 4/8/2018
we have used Uncle ed for over 10 years
Juarez – Farmington Hills, MI 4/8/2018
Vladimir R and his team were outstanding.
Scott – Ann Arbor, MI 4/6/2018
Bill – Livonia, MI 4/2/2018
new manager was very nice and throrough
David – Farmingtn Hls, MI 3/31/2018
BRIAN – Farmingtn Hls, MI 3/23/2018
Staff was very friendly and helpful
Robert – Farmington Hills, MI 3/23/2018
GREAT SERVICE. EVERYTIME. THAT IS WHY I ALWAYS COME BACK
MARIO – Flint, MI 3/23/2018
Excellent service. Very Friendly staff! Brendan R and Vlad were both knowledgeable and informative without being pushy. Overall, easy and simple visit.
Keith – Farmington Hills, MI 3/16/2018
Good experience and well mannered staff
Iqbal – Farmington Hills, MI 3/14/2018
Tech was good that he did not push too much for additional services
Freddie – Detroit, MI 3/2/2018
The whole team did a great job! Super friendly and very quick. I received attention directly from the manager. VERY impressed - will be back for sure!
Kenneth – Southfield, MI 2/22/2018
Enjoyed how friendly everyone was. Definitely coming back again.
Fred – Farmington Hills, MI 2/12/2018
Zach and Devin did a amazing job helping me out with my car
Megan – Farmington Hills, MI 2/12/2018
Great service, convenient, easy, coupons making the cost comparable to the dealership - all good things. Devin and Zach did a fine job! Thank you!
Iqbal – Farmington Hills, MI 1/31/2018
visit very satisfactory
Lisa – Farmington Hills, MI 1/26/2018
Very friendly service and very professional.
Brian – Farmington Hills, MI 1/13/2018
Pulled in and there were two cars in the bays and one car waiting outside. Tech came outside and told me it would be 10-15 minutes. I didn't get in until 45 minutes later. Once in the service took longer than last time but I also feel it was more thorough. I wish the time to wait would have been more truthful. I was irritated by the time I got in. I will most likely not visit this location again and will go to another location.
Brian – Farmington, MI 12/8/2017
Enjoyed the proffesionalism of the employees
Iqbal – Farmington Hills, MI 12/6/2017
ON THIS VISIT THE CREW WAS EXCEPTIONALLY THOROUGH.
Virginia – Franklin, MI 12/5/2017
Enjoyed my visit
Irinca – Livonia, MI 11/25/2017
Alexis – Farmingtn Hls, MI 11/25/2017
Nice and fast
Ron – Belleville, MI 11/25/2017
Vlad and Devin where friendly and helpful
Tim – Farmington Hills, MI 11/22/2017
I was very happy with my visit! The whole team worked very hard.
Michael – Detroit, MI 11/18/2017
Good group of guys. Professional, knowledge, and friendly.
Stacey – Harrison, MI 11/15/2017
Very friendly and efficient
Amy – Farmington Hills, MI 11/5/2017
Everything was very quick and easy. I have no complaints.
Jeff – Farmington Hills, MI 10/30/2017
Aaron D- Manager on duty and Vladimir R- Customer service advisor and Zach- trainee were incredibly polite and helpful. Best oil change service ive ever had doneâââââ
Geoff – Farmington Hills, MI 10/23/2017
This was quite possibly the best oil change I've ever gotten.
Stacey – Southfield, MI 10/21/2017
Stacey – Southfield, MI 10/10/2017
Keith – Southfield, MI 10/6/2017
Gentleman was very professional and knowledgeable
Charles – Farmington Hills, MI 10/6/2017
My technicians were amazing and quick.
Iqbal – Farmington Hills, MI 10/4/2017
Fast & Friendly service!
Bryan – Redford, MI 9/29/2017
Vladimir did a heck of a job
Pat – Southfield, MI 9/22/2017
The manager is very customer oriented and takes time to make sure his customers are taken care of.
Larnell – Farmington Hills, MI 9/22/2017
Very professional and friendly
Christin – Farmington Hills, MI 9/21/2017
Michelle – Southfield, MI 9/12/2017
Staff very professional and knowledgeable
Megan – Farmington Hills, MI 9/11/2017
It s always a pleasure to get my oil changed here. They do a great job! Thanks, Aaron!
Vladimir – Beverly Hills, MI 9/8/2017
Very happy with my service. Employees were very friendly and professional. I will make sure to comeback for all of my oil changes.
Rachel – Milford, MI 9/1/2017
Aaron, Vlad and Josh were all very awesome! They were extremely friendly, professional and knowledgeable. Knowing that these amazing employees work here makes me want to get an oil change every week. Hands down best service I've ever received!
Doug – Farmington Hills, MI 8/21/2017
Simple F150 regular oil change should never be $54.00 with a $20.00 coupon. Over 45 minutes to complete. 7000 miles on my truck.
Malinda – Ferndale, MI 8/1/2017
oil changes are extremely expensive and this may be a deterrent for me in the future
Bryan – Redford, MI 8/1/2017
Very helpful in the process of getting my oil changed . Aaron and the staff were great!
Brian – Farmington Hills, MI 7/30/2017
Shelby – Southfield, MI 7/19/2017
I was on my way to Firestone to get an oil change and as I turned from 10 Mile unto Middlebelt and happened to spot Ed's Oil change and thought why not and I pulled right in and was very impressed with the professionalism, attention and the services.
BRIAN – Farmingtn Hls, MI 7/18/2017
The Manager on Duty was fantastic. He led the team very well, was in a great mood, and did a fantastic job. I bet he'll be moving up the ranks.
Jasmine – Farmington Hills, MI 7/17/2017
The entire staff during my visit were the best they didn't pressure me to get additional services but advised me of options and what was available which I did take advantage of one additional service! Everyone was friendly and knowledgeable and really seemed to care for making sure I was satisfied before leaving! The manager on duty at the time deserves extra kudos because he assisted throughout my entire service and made sure things were on point! I will definitely be back!
Megan – Farmington Hills, MI 7/17/2017
I am always pleased with the service I receive from my neighborhood Uncle Ed's but today's service was exceptional. Aaron and Tyler were professional, polite, knowledgeable and friendly. You should feel very fortunate to have them working for you because their outstanding service will keep customers (like me) coming back. Thank you.
Akins – Redford, MI 7/15/2017
It is very quick and service was great.
Sylvia – Roseville, MI 7/8/2017
very informative with service options to consider during the next visit
Andy – Grosse Pointe, MI 7/6/2017
Tyler was an excellent service technician.
Jonathan – Southfield, MI 6/29/2017
Brandon and Charles were excellent!
Chris – Farmington Hills, MI 6/29/2017
Brandon P did a excellent job as manager on duty.
Margaret – Farmington Hills, MI 6/28/2017
Friendly team - great service
Jason – Livonia, MI 6/26/2017
Aaron D and Dannie M were very fast, friendly, thorough and professional! Aaron was helpful with a check engine light that had been confusing me. He told me that he thought it might be some type of exhaust sensor based on his knowledge and experience. He then confirmed it with an OBD tool. He was exactly right! I stopped in today because I'm about to drive my family on vacation. Thanks to Aaron, I am not worried about my car making it through the trip. Thank you!
Tanya – Southfield, MI 6/22/2017
Technician didn't check tire pressure
JASMINE – Southfield, MI 6/13/2017
Mike and Brandon were super freaking AMAZING!!!
Leanna – Livonia, MI 6/8/2017
The people were super friendly and explained everything to me the entire time they were working. For my first time here I had a great experience.
Ed – Farmington Hills, MI 6/3/2017
Fast, friendly service.
Thomas – Farmington Hills, MI 6/2/2017
The staff is very friendly!
Lisa – Waterford, MI 6/1/2017
I was very disappointed with the service I received yesterday. I've been coming to that location for about 20years. I was told my tire pressure was checked. It wasn't. My tires were at 44lbs when I got there and when I left. They should be at about 35. They never cleaned my windshield or checked to see if my lights and signals were all working properly. I still don't believe they added new oil to my car. I pay to have synthetic oil and I'm going to be taking my business elsewhere after yesterday's experience. I watch and see what's going on every time I'm there. I spoke to the manager Nicholas from the Livonia store after I left. He was nice and professional and said he would talk to Michael the regional manager. I know they tried calling last night but I was busy and could not answer my phone. I'd appreciate an email back on how they plan to address the situation and make sure it NEVER happens to another customer.
Julie – Southfield, MI 6/1/2017
THIS STORE CUSTOMER SERVICE IS AMAZING!!! I LOVE THAT THEY TREAT ME SO WELL
Dona – Livonia, MI 5/30/2017
Uncle Ed's is a bit pricey, but the service and people are efficient, friendly and warm... Keep sending coupons. :)
Anne – Farmington Hills, MI 5/24/2017
The on-duty manager and everyone who worked on my car were exceptionally friendly, helpful and professional.
Robert – Farmington Hills, MI 5/24/2017
Matthew – Livonia, MI 5/6/2017
It's nice to go to an oil change place where the technicians are both friendly and honest.
Eddie – Commerce Twp, MI 5/2/2017
Service was very expedient & thorough.
Sheree – Livonia, MI 5/1/2017
consistent good service
Sheree – Livonia, MI 4/28/2017
This visit was one of the best customer service experiences I've ever had. Brandon, Dannie & Josh went out of the way to put on my the new wiper blades I had in my trunk and checked the pressure of my spare.
David – Farmington Hills, MI 4/15/2017
Awesome people, very friendly and hard workers
Megan – Farmington Hills, MI 4/12/2017
Always great service - thank you!
Jasmine – Farmington Hills, MI 4/11/2017
Visit went well just wish there were specific packages for BMW so I don't have to pay an addition 18 dollars!
Ken – Pontiac, MI 4/10/2017
great service. By the way I need my address updated from:
451 E. Wilson, Pontiac, MI 48341
19439 Merriman Road, Livonia, MI 48152
Gail – Detroit, MI 4/10/2017
Walt – Farmington, MI 4/5/2017
You have a solid process. No complaints or suggestion...keep up the great work
Christopher – Farmington Hills, MI 3/25/2017
Did not have my filter in stock. This delayed the completion of my service
Ken – Farmington Hills, MI 3/22/2017
Great customer service.
David – Farmington Hills, MI 3/17/2017
always very helpful and knowledgeable
Molly – Farmingtn Hls, MI 3/14/2017
Maureen – Redford, MI 3/4/2017
Staff is great...
April – Farmington Hills, MI 3/4/2017
No comment at this time
David – Livonia, MI 3/4/2017
Sheree – Livonia, MI 3/1/2017
Always receive great service
Savannah – Farmingtn Hls, MI 2/28/2017
Love the coupons that last until 2018 end of year
Kathryn – Farmington Hills, MI 2/26/2017
This visit was unusually long. I was greeted right away-always nice. There was one other car in the bay area. My hood was raised and I was informed it would be a couple minutes. A third car came to the bay entrance and let in. No idea what service was done but they were waited on while I sat waiting for service (oil change). Then the first car in the middle bay was finished up and then it was my turn. I arrived at 4:10 p.m. and left at 4:50 p.m. I was treated well by kind employees which along with fast service is what makes me always come back. I was there for 50 minutes! While unusual, it was a visit where I didn't feel like I was as important as the other vehicles. I had to ask to have my lights checked as the exit door was being opened for me to leave.Too much going on for 2 techs to handle near closing. Again, both were very polite and professional. Just very busy. No manager introduced themselves but your selection does not give me the option to say "no." So basically I'm saying I'm satisfied even though it didn't happen.
Angela – Farmington, MI 2/24/2017
Josh and Tyler were so friendly, competent, and fast. They told me what I should keep an eye on to keep my car running well, and they treated me with respect. This was by far the best oil change experience I've ever had. I will definitely come back.
Barry – Farmingtn Hls, MI 2/14/2017
Pamela – Dearborn, MI 2/11/2017
I am very dissatisfied with the service. The oil drain plug in my car was stripped because the technician was rushing to complete the service causing oil leakage in my 2008 Smart. Now, I'm having to spend additional money and time to get it repaired. The employee that performed the oil change told me I needed to have the drain plug replaced. It was not leaking and I was not having any problems before this visit. If there was a problem beforehand, then it happened at my previous visit to Uncle Ed's at the Livonia location. I've been a very loyal customer but I won't be a customer any longer.
Kevin – Farmingtn Hls, MI 2/11/2017
I am a long time Valvoline customer. I went to Uncle Ed's because it's closer to my house and I was in a hurry. I was very impressed with the overall service and price. I may be a new long time customer.
Brendan – Farmingtn Hls, MI 12/30/2016
Fast friendly service! Brought both my cars in back to back.
Christopher – Southfield, MI 12/26/2016
I normally go to various oil change shops during my travels. The maximum i have ever paid for an oil change alone was $58.95. I paid a whopping 30% more than usual at Uncle Ed's. I was informed that Uncle Ed's will top off your fluids and perform a 19 point inspection with an oil change. This is nothing over and above, every shop does this. I am extremely dissatisfied with the pricing and will never return. On a positive note, the manager Willie was great.
Creed – Southfield, MI 12/11/2016
Visit was professional, courteous, timely. Staff reset dashboard setting for oil change.
Paul – Farmingtn Hls, MI 12/10/2016
Angelo was very nice and professional and his assistant did a great job!
Michelle – Southfield, MI 12/2/2016
Christopher – Farmingtn Hls, MI 12/1/2016
Loved having toe coupons already attached to my vehicle.
Christopher – Farmingtn Hls, MI 11/30/2016
Mr. Pompey always delivers great service. Additionally, I observed him instructing a newer employee on proper protocol (the how and why of what they were doing). This contributes not only to great customer service, but also employee retention.
Thomas – Farmingtn Hls, MI 11/14/2016
I did not get a receipt since there was no charges made. The attendant could not find a bulb to fit the car. He took nearly 1/2 an hour to tell me that. I did not appreciate being told "hes working on it" by another attendant while he was working on other cars. I received NO apology from the attendant. Only thing he said was "go find the bulb & bring it back to me & I will put it in" Disgusting visit.
Emily – Farmingtn Hls, MI 11/12/2016
Great service! Everyone was cheerful and friendly. They took the time to explain everything and what needed to be done.
Kurtis – Wixom, MI 10/31/2016
Friendly staff. Didn't push too hard on upsells. Very respectful
Sandra – Farmingtn Hls, MI 10/29/2016
Service was awesome! They acted like they were ready to serve you; how refreshing!!
Greg – Farmington Hills, MI 10/26/2016
no no no no no
Brian – Farmingtn Hls, MI 10/26/2016
always use uncle eds for oil changes
John – Southfield, MI 10/18/2016
Megan – Farmington Hills, MI 10/17/2016
You always do a great job and, other than the dealership, we bring all of our cars to you. Thank you.
Craig – Farmingtn Hls, MI 10/8/2016
Very good service.
Fred – W Bloomfield, MI 9/28/2016
William and Jeremy were superb.
Micheal – Farmingtn Hls, MI 9/19/2016
I came in to get my coolant flushed and filled on Sunday Sept 18. After arriving home I discovered antifreeze pouring out from the burp-bottle onto the driveway. I discovered the cause was that the hose at the bottom of the bottle had detached. I reattached it and found a hose clamp which I put on, and then rummaged my garage until I found some extra antifreeze to put in the bottle. The radiator itself still had enough coolant for me to drive.
The next day I called store 1111 back and spoke with Deohnne and explained what happened. He said he would be happy to fix the problem by redoing the work at no cost; which he did. With the potential crisis averted and the root cause fixed I am a happy customer again.
Michael – Farmingtn Hls, MI 9/17/2016
There is an oil spot on my driveway. I will be back at the 1111 store tomorrow for them to check the filter and drain bolt tightness.
Anita – Detroit, MI 8/18/2016
Very professional service!
Kalyd – FARMINGTON HILLS, MI 8/18/2016
The last time that came in to Uncle Ed's, I was getting ready for a trip and wanted my vehicle ready. They were very honest about what my car did and did not need. I appreciated their honesty.
Lodean – Farmington Hills, MI 8/10/2016
Excellent and professional service
Kathy – Farmington, MI 8/7/2016
I will continue to come in for service as I am satisfied with the results.
Lisa – Sterling Hts, MI 8/6/2016
The manager and his staff were very friendly, professional, and proficient! Thank you! : )
Matthew – Livonia, MI 8/6/2016
Mark – Pinckney, MI 8/6/2016
Martin – Southfield, MI 8/3/2016
Service was great and appropriately fast. (Not too fast and miss things.) My concern is prices are high. I can get a fuller service at my regular mechanic --Full synthetic-- for $65. It is less convenient because of scheduling, but it may be worth it. Your price is !$112. With coupons it was $95. Still much more expensive.
Good service. Just pricey.
Art – Troy, MI 7/29/2016
Jeremy and crew did great job! Fast, friendly and great service!
Stephanie – Detroit, MI 7/15/2016
Very pleasant young men. Good service and great information regarding my vehicle. A+.
John – Southfield, MI 7/14/2016
Visit was good
Amra – Farmingtn Hls, MI 7/9/2016
I absolutely love coming to this location. I have made a wonderful connection with Zac Maas the General Manager and all his assistants and technician. Today I had the pleasure of working with Deohnne, Brandon, Crutis and Shawn. Deohnne and Brandon went above and beyond to make my visit fun and fast. I have never had any problems nor could imagine. This team works excellently together and I hope that this location keeps this mentality and excitement for many more visits to come. Thank you once again for the wonderful service.
Taniaha – W Bloomfield, MI 7/2/2016
Everything was fine
Christine – Livonia, MI 6/29/2016
This was myfirst visit to Uncle Ed's in 4 years. I came today because I had a $30 voucher (issued in 2012 due to a service issue at my last visit) that was about to expire.
I was informed by the manager that the computer system had been updated since the voucher was issued and it was not recognizing the voucher. He did honor it though.
I thought the service was ok until I told my husband that the manager informed me that there was oil in the air filter, most likely caused by dirty fuel injectors, and recommended I replace the air filter for $25. Apparently this is a common trick to upsell the customer, dirty fuel injectors would not cause oil in the air filter, and I had been fooled into buying an overpriced air filter.
I was hesitant to return to Uncle Ed's after my last horrendous visit in 2012. I am now thoroughly convinced that I will never go to Uncle Ed's again.
Patti – Farmington, MI 6/24/2016
Friendly service, quality work!
Kathleen – Farmingtn Hls, MI 6/14/2016
Very great people, and very fast
Josh – Royal Oak, MI 6/10/2016
Jeremy – Farmingtn Hls, MI 5/27/2016
Kim – Farmingtn Hls, MI 5/27/2016
The service was very fast and everyone was very professional
Jacqueline – Southfield, MI 5/26/2016
Customer service was excellent.
Na – Taylor, MI 5/14/2016
I love coming here,I come here all the time I bring all my cars
Marcie – Southfield, MI 5/14/2016
Very professional and nice
Dana – Westland, MI 5/14/2016
Shamim – Detroit, MI 5/11/2016
This was my first time I loved it and I will be back again ...Deohnne let me know what my car needed.
Barbara – Farmingtn Hls, MI 5/11/2016
Great I love it!
Brian – Farmingtn Hls, MI 5/7/2016
it's all good
Na – Na, MI 5/7/2016
First of all, let me start out by saying I didn't leave my information because of personal reasons. With that being said, this was the best oil change experience I've ever had. I've never seen a manager like Zachary make a job so much fun. His fellows employees followed his lead and it was very apparent that they were all enjoying the job very much. I was very impressed that all of them used "please" and "thank you." You don't find that in people let alone a business anymore. Thank you for being better then the rest.
Tahaeen – Farmingtn Hls, MI 5/6/2016
please fix the survey comment section. if i do not have a comment, then i should be able to leave it blank.
Patti – Farmington, MI 5/1/2016
Always fast and friendly service!
Bryan – Farmingtn Hls, MI 4/22/2016
Great service. Very professional.
Scott – Farmingtn Hls, MI 4/16/2016
I've been taking my vehicle to Uncle Ed's for years and they've always done a great job.
Jasmine – Detroit, MI 4/16/2016
Antwon – Southfield, MI 4/16/2016
Zach Maas is awesome
Donald – Farmington, MI 4/16/2016
Good friendly service.
Shawn – Farmington, MI 4/8/2016
I've never seen a team be so enthusiastic about an oil change!
Lynne – Livonia, MI 3/31/2016
Donald – Farmington, MI 3/26/2016
The current mileage on my 2006 VW Passat is 162,710 not the mileage indicated above or on the service ticket. Not sure why your computer showed the wrong mileage.
Iqbal – Farmington Hills, MI 3/18/2016
The Techs were very friendly and completed the job in 20 minutes, this fast service is one other reason I keep coming back.
Barbara – Farmingtn Hls, MI 3/12/2016
The atmosphere at this shop was contagious! Willie, Zac, Tyler and Brandon were happy, and had great comraderie. Their responses to each other were upbeat and professional. I was getting my car serviced AND being entertained by their responses to each ither. This visit was a bright spot in my day. The crew handled customers easily andwell, and clearly enjoy what they do.
Tasha – Novi, MI 3/11/2016
It was nice to see Zac again. I was his 3rd grade teacher. I love this place and don't trust anyone else to handle my car needs!
Albert – Farmingtn Hls, MI 3/11/2016
Excellent job as always!! I love coming here!
Jeff – Farmingtn Hls, MI 3/11/2016
Dan – University Ht, MI 3/7/2016
I live in Cleveland Ohio but bring my cars to this location for oil changes because of their consistent excellent service.
Mark – Farmingtn Hls, MI 3/5/2016
Pat – Farmington Hills, MI 2/27/2016
Very disappointed for this fact. You inflated my tires to 40 lb when you even quoted me what you read from my door, that the tires should be 33 lbs. When I left, I got the expressway and the car did not feel right and it sounded different. From my dash I checked the tire pressure and all 4 tires were at 40 lbs. I pulled off and checked with my manual tire gauge and that read 40 lbs as well. I deflated the tires to 33 and the car rode better and there was no noise like there had been. I don't know what damage you did to my tires (on the x-way) the tires started to warm up and the air was expanding. I have no idea how you made such an error and disappointed that you may have damaged my tire and basically put each tire at risk of blowing up
Diane – Bloomfeild Hills, MI 2/19/2016
All of the young men working were very personable and make me feel like I was in good hands. Zachary M - the manager on duty - was very nice, friendly and professional. Tyler P - the utility technician was very friendly and very efficient. There was another young man on duty who was also very nice but I don't remember his name. You have a very nice team working in this location! They even remembered me from previous visits.
Andrew – Garden City, MI 2/19/2016
Diane – Wixom, MI 2/17/2016
Mr. Robert and Mr. Angelo were so customer friendly. They were very professional and informative. Thank you.
Stephanie – Detroit, MI 2/8/2016
Excellent service and friendly.
Scott – Farmingtn Hls, MI 2/6/2016
Very friendly & help[ful.
Margit – Farmingtn Hls, MI 1/29/2016
Robert and his team was absolutely superb. I hope he gets his own store. He's an outstanding worker
Kevin – Detroit, MI 1/29/2016
Robert Coleman and Brandon was terrific , Robert showed me everything that was wrong with my vehicle and the reasons why it so mandatory to do for it also. I will for sure be back next time to see him. Outstanding person overall
Tahaeen – Farmingtn Hls, MI 1/25/2016
none. everything was satisfactory,
Brian – Farmingtn Hls, MI 1/24/2016
always have a good experience
Tanaya – Wixom, MI 1/22/2016
Some services are too expensive. Like headlight replacement
Leann – Farmingtn Hls, MI 1/18/2016
Thank-you Angelo, Tyler and Christopher for fast friendly service
Jason – Westland, MI 1/14/2016
The technician, Brandon, seemed very knowledgeable and friendly. The manager, Angelo, introduced himself and was very helpful.
Fred – Farmingtn Hls, MI 1/11/2016
Angelo D and Brandon B were incredibly nice. Your staff is also so friendly and pleasant. Happy to move back into the area so that I can always use Uncle Ed's!
Christopher – Farmingtn Hls, MI 1/10/2016
Paula – Farmingtn Hls, MI 1/8/2016
Entire team was very friendly, service was very quick
Michael – Southfield, MI 1/8/2016
They talked extremely fast and added things to my bill that I didn't want. I liked the fact that I was out in about 20mins and everybody was friendly but I felt taken advantage of.
Alexa – Riley, MI 1/7/2016
Brian – Farmingtn Hls, MI 1/3/2016
always have a good experience - quick and easy
Roger – Belleville, MI 12/30/2015
Jacqueline – Southfield, MI 12/24/2015
Jim – Farmingtn Hls, MI 12/23/2015
Very professional service.
Christine – Southfield, MI 12/21/2015
The manager & salespeople were not "pushy". They suggested certain things and I trusted their advice. I recommend Uncle Ed's to everyone.
Jason – Farmingtn Hls, MI 12/21/2015
The service is good, but the overzealous happiness is a bit over the top.
Tracie – Farmingtn Hls, MI 12/18/2015
The gentlemen were amazing. Their professionalism is second to none. They even remembered me from my first visit. I would recommend this location to anyone.
Janeia – Southfield, MI 12/15/2015
Chris the co-manager was great !
Jordan – Farmingtn Hls, MI 12/14/2015
Angelo and Brandon took great care of me and my vehicle. Veru pleasant and understanding guys. Because of their service I will continue coming back
Ed – Farmington Hills, MI 12/11/2015
Very professional crew. Fast, Friendly & Curtious
Lindsay – Farmingtn Hls, MI 12/10/2015
Both Technicians were very friendly and helpful. Will keep coming back because of the great service!
Tanya – Southfield, MI 12/5/2015
Fast service guys very pleasant
Kathy – Farmington, MI 12/4/2015
Great service_ the guys always take good care of my old Ford taurus
Sue – Farmingtn Hls, MI 11/27/2015
I like Uncle Ed's quality and service, but I wonder if it is more pricey than it could be.
Kathryn – Ann Arbor, MI 11/23/2015
Love the coupons! Your team does a great job explaining additional services my vehicle might need without being pushy.
Gail – Southfield, MI 11/19/2015
Chwis was very helpful in answering my questions.
Christopher – Farmingtn Hls, MI 11/7/2015
everything was great
Rick – Farmingtn Hls, MI 11/1/2015
Kim – Farmingtn Hls, MI 10/13/2015
Very friendly, professional. I spent a lot of money, considering it was only supposed to be an oil change. but maybe my car needed extras, no problem. Can't go to Uncle Ed's all the time, due to price.
Lisa – Farmingtn Hls, MI 10/13/2015
Always get the feeling that they're being honest. And I believe in getting what you pay for.
Bill – Southfield, MI 10/9/2015
Service and organization of the guys is outstanding!
Linda – Farmingtn Hls, MI 10/3/2015
Always great and friendly.
Debbie S. – Farmingtn Hls, MI 10/3/2015
I came because that's where Willie was today!
Rebekah – Farmingtn Hls, MI 10/1/2015
While the location was busy and that was the cause for the delay, both the technician and the manager were apologetic for any delays and very helpful and polite.
James – Southfield, MI 10/1/2015
Jamie – Farmingtn Hls, MI 10/1/2015
Victoria – Southfield, MI 9/30/2015
Tyler, Angelo, & Brandon were great!
Ben – Farmington, MI 9/29/2015
Good & quick
Kristina – Ypsilanti, MI 9/25/2015
I loved the call outs and the energy of the oil shop.
Marc – Farmington, MI 9/24/2015
Extremely knowledgeable and very friendly!
Donna – Southfield, MI 9/24/2015
Zachary – Southfield, MI 9/24/2015
Great service! Angelo the manager was very informative and all the other technicians were very helpful in keeping me updated on whats going on with my vehicle.
Kellie – Ypsilanti, MI 9/23/2015
Visit was fine.
Michael – Farmingtn Hls, MI 9/23/2015
Angelo & brandon did a great job! I will be coming back to this location.
Shawn – Farmington, MI 9/22/2015
Everything was all good in service
Ty – Westbloomfield, MI 9/22/2015
Alexx – Southfield, MI 9/22/2015
Thank you so much for the great service
Brian – Farmingtn Hls, MI 9/18/2015
Marcy – Novi, MI 9/17/2015
The manager, Angelo, was super friendly. I even asked him if he liked working at Uncle Eds and he replied "most definitely". What a wonderful thing to hear from him.
Martez, Brandon and Angelo were so very communicative. All i needed was my blinker bulb replaced and they went above and beyond to make me feel happy with their work and service....and I was!
Edward – Sterling Hts, MI 9/16/2015
Angelo was a great manager on duty. Hrle ensured service was A+. I had one air filter that has never been serviced. He took care of it! David was very respectful and efficient in oil service. Brandon was welll spoken upon entering the location and I could hear them calling out safety things to one and other.
Trevor – Beverly Hills, MI 9/10/2015
Brad – Chicago, MI 9/8/2015
New staff was great, good to see the old shop running well.
Mike – Farmingtn Hls, MI 9/8/2015
Angelo d the manager and Chris w the technician were very helpful and gave great service
Patrick – Livonia, MI 9/5/2015
We would like to recognize the excellent work and skill of new employee David, Chris the Assistant Manager and Angelo the Store Manager, plus Tyler and Brandon, technicians, who were as good as the others. All these individuals worked extremely hard to make sure we had a fantastic experience in their establishment. We will definitely return for more services. Thank them for making us feel welcome and appreciated.
Geo and Pat
B Sandy – Farmingtn Hls, MI 9/4/2015
Car needed an air filter and you didn't have it; it would have been nice not to have to go elsewhere for that, but overall, we will continue to use you for these oil change needs
Sandy – W Bloomfield, MI 9/4/2015
Angelo, Martez & Tyler went out of their way to be helpful. They were very friendly and offered advise on what might be going on with my 2001 Aurora. I have used Uncle Ed's for years, but their service exceeded anything I've received in the past. I would definitely go back to this store again.
Sue – Farmingtn Hls, MI 9/2/2015
In July when I came in for a new head light, they had me pay in advance for items that I would need for this oil change, so I could get that 20% off of a $200 or so service. That was nice because I only had to pay for one needed additional item. I give Uncle Ed much of the credit for how well my 13 yr old car is doing.
Michael – Farmingtn Hls, MI 9/1/2015
It was very hot and humid today, still the service was great
Kimberly – Livonia, MI 9/1/2015
Brad – Farmingtn Hls, MI 9/1/2015
Dan – University Ht, MI 8/29/2015
Great staff and experience. Travel from Cleveland to visit folks hereand get my oil changes at this Uncle Ed's. We're assured of a good experience, efficient service, complete service, effective crew. We average 4-6 times a year. Thank for a consistant experience.
Chris – Farmingtn Hls, MI 8/29/2015
Jason – Farmingtn Hls, MI 8/28/2015
Very good customer service.
Millard – Farm Hill, MI 8/28/2015
All technicians were professional, courteous and knowledgeable.
Hashim – Farmingtn Hls, MI 8/27/2015
Angelo was very helpful
Mark – Farmingtn Hls, MI 8/11/2015
Very friendly service today.
Cynthia – Southfield, MI 8/4/2015
you should not require Comments.:-)
Donald – Farmington, MI 8/1/2015
My visit was just after 8:00am and due to only 1 service technician I had to wait 20 minutes until the technician completed another vehicle that was in ahead of me. working alone it took much longer than normal. Another technician did not show up until 9:00am.
Joseph – Farmingtn Hls, MI 7/20/2015
Everything was great
Carol – Farmington, MI 7/12/2015
Max was very polite and helpfull. The manager scott was over the top friendly and even took the time to explain everything clearly i enjoyed my visit enough to pre purchase my next oil change today great job scott and max
Erica – Southfield, MI 7/8/2015
Bashar – Farmingtn Hls, MI 7/7/2015
Service was great
Mike – Novi, MI 6/30/2015
Fast and went above and beyond
Elixabeth – Farmington Hills, MI 6/30/2015
Always very friendly.
Randall – Southfield, MI 6/29/2015
Jennifer – Kalamazoo, MI 6/19/2015
I love Uncle Eds! I am from Kalamazoo and am on vacation. I decided to get my oil changed and looked for an uncle eds. Even in the Detroit area you have exceeded my expectations. I'm a lifer.
Ruth – Farmingtn Hls, MI 6/17/2015
Scott went above and beyond to make my service fast and friendly
Brian – Farmingtn Hls, MI 6/14/2015
fast and easy
Kim – Farmingtn Hls, MI 6/14/2015
Great customer service
Brian – Farmingtn Hls, MI 6/13/2015
been using uncle eds for many many years
Melissa – West Bloomfield, MI 6/13/2015
The manager Chris W and the technicians Michael B and Brandon B were very helpful and professional. The service was very fast. Everything was explained well and they made me feel very comfortable. I will definitely be back for my next oil change.
Kathy – Southfield, MI 6/12/2015
John – Farmingtn Hls, MI 6/4/2015
Great job and great service!!
Gary – Farmingtn Hls, MI 5/18/2015
Susan – Farmingtn Hls, MI 5/14/2015
I have none
Troy – Farmingtn Hls, MI 5/12/2015
Every visit has far exceeded my expectations and service I expect. That said there was only 1 visit out of 4 cars in 4 yrs that I felt my girlfriend was taken advantage of and lied to. I told her she only needed an oil change and to make sure to request Mobile 1 full synthetic with a Mobile 1 oil filter. She left with over a 200$ bill for a engine treatment and Mobile 1 oil. She stated they were so aggressive and persistent that she just said yes to get it done and leave. Even though I should have returned and asked your side of the story/visit I decided it wasn't that big of a deal and it didn't hurt to have the service done.
Yesterday I had the same service minus the engine treatment and when I was told the amount I explained I almost never pay over 90$......I explained I never bring in coupons since it's always emailed but was basically told to bad and there isn't anything he could do. Completely unexceptable but again it was my fault so I let it go until the oil change was performed. As the oil filter was removed the tech pulled up and over the front with oil spilling all over the top front of my engine bay.
To summarize after 2 bad visits and mainly my fault I still am so dissatisfied I'm not sure I will return. I am the type of person who does not trust anyone to work on my car's especially my Jeep and Mustangs. I've been building/racing cars over 25 yrs and I know a good mechanic when I see one and a good oil chg place and that is the last thing i want to do is look for another oil chg place.
Steve – Farmingtn Hls, MI 5/3/2015
change nothing. You guys are great!
Sue – Farmingtn Hls, MI 4/24/2015
I do think you are a expensive, but you do take care of my car.
Tiffany – W Bloomfield, MI 4/24/2015
I had just flown in town on a sunday afternoon and knew I had a hectic week ahead of me. Knowing I desperately needed an oil change,I googled to see who would be open on a Sunday. Zac told me to come on in. Upon getting there, I explained that I wasn't going over $70. He worked with me, kept a smile on his face, explained EVERYTHING that he performed and even turned the sensors off on my dashboard. He was fantastic and is 1 of the reasons why I'll return in 3k miles/3mths...whichever comes first :)
Barbara – Farmingtn Hls, MI 4/22/2015
Friendly, polite service.
Heather – Farmingtn Hls, MI 4/9/2015
I was very satisfied.
Geoff – Farmingtn Hls, MI 4/4/2015
Everybody was super nice. I have gone to valvolene PDQ previously for my oil changes and I won't anymore. They were extremely quick and professional. I could tell that they cared about me and my car.
Keith – W Bloomfield, MI 4/2/2015
The service was great, I will be back (In three months)
Ann Marie – Livonia, MI 4/2/2015
Scott was nice, the only thing that would deter me from coming back is the price and the upselling. I can get an oil change with synthetic blend oil for under $40 at the dealership. $65-$70 is outrageous. And though I agreed to an additional service that was $100, I declined two other services that were each about $100.
Ed – W Bloomfield, MI 3/28/2015
Great team. Professional but friendly and enthusiastic. Explained all of the service choices with knowledge. Made me feel comfortable with their recommendations.
Bashar – Farmingtn Hls, MI 3/25/2015
Margaret – Livonia, MI 3/24/2015
Excellent service. Professional, polite, & very qualified.
David – Livonia, MI 3/14/2015
I'm puzzled about how the $9.99 wiper blades were actually $9.99 and $14.99 on my receipt. I noticed the same thing a couple months ago when I got wipers replaced on one of my other cars. I thought it used to be $9.99 each and I thought that's what I was told.
Niranjan – Novi, MI 3/12/2015
Just felt prices were little higher
ethan – Farmingtn Hls, MI 3/7/2015
Scott t. and mike w. were over the top helpful and very friendly during the process. I will continue to come here for all future services because of the fantastic customer service!
Theralene – Farmingtn Hls, MI 3/4/2015
Matt was very helpful and informative. I was very satisfied with the feedback that I received from him. I will definitely returned to this location for service. : )
Holly – Westland, MI 2/12/2015
Scott was amazing. He was very friendly and explained everything.
Eric – Novi, MI 1/6/2015
Scott and his associate were very professional and helpful during my visit. They made doing business with store #1111 excellent. I do sincerely look to make future visits for service and reference my friends to Uncle Ed`s based on this visit.