Back to Oil Change Service Locations
Experience Michigan's Best Oil Change right here in Bloomfield. Conveniently located on South Telegraph Road, our friendly and knowledgeable technician staff will service your car, truck, or van with a fast and professional oil and oil filter change. But that's only the beginning!
In addition we provide a thorough 19-point inspection with advice on the condition of your vehicle. We will check your car's fluids and if they are low, we can top them off. As an added courtesy we set your tire pressure, check your exterior lights, inspect the wiper blades and hand wash the windshield. All in just 10-15 minutes! Our Telegraph location is a full-service location, meaning we can perform additional preventative maintenance services such as transmission fluid and radiator flushes, help increase gas mileage with our engine additives and treatments, and install or replace air filters, wiper blades, and bulbs. Our service doesn't stop once you leave! As a valued customer you receive our free fluid and tire check in between oil changes - a $25 value yours free to use as many times as you’d like!
Asst District Manager
Everything was good checked and showed me everything on my car
Hussen – Clinton Twp, MI 5/31/2019
They do a good job here!
Krista – Macomb, MI 5/10/2019
Everything was great!
Major – Detroit, MI 5/10/2019
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Erica – Bloomfld Hls, MI 6/15/2019
Ryan and Josh were great! Very informative and friendly. Helped explain why I should change the steering fluid and filter (I did).
Randy – Troy, MI 6/14/2019
Ryan and Phil were the best way better than valvoline!! I appreciate great service!
Lina – Detroit, MI 6/12/2019
I received exceptional service today. An awesome team whose very helpful and informative. I will certainly return and recommended service to any of my colleagues, family, and friends.
I actually drove from Flat Rock, MI just to get the Uncle Ed's experience and Top Notch Service that I so appreciate.
Highly Satisfied Customer
Charles – West Bloomfield, MI 6/11/2019
I am always impressed with staff and service here!
Tina – Warren, MI 6/11/2019
The team is always fast friendly never pushy on sales but tell me what i need Ryan the manager always remembers me.
Lisa – WEST BLOOMFIELD, MI 6/10/2019
Ryan manager and Phil were great!!
Barbara – Auburn Hills, MI 6/8/2019
I’ve been coming to you guys for a long tim thank you
MATTHEW – Bloomfld Hls, MI 6/7/2019
I usually don’t do this but this is the best service EVER!! The manager told me everything it was very valuable!!
Na – Na, MI 6/2/2019
Everything was great!
Bill – Bloomfld Hls, MI 5/31/2019
Great overall. Good guys
Christina – Bloomfld Hls, MI 5/22/2019
Your guys seem so happy! They are singing along with the music and joking around with each other. It seems like a lovely place to work and for me to visit every three months.
Carla – Rochester, MI 5/21/2019
Great customer service
Holly – Rochester Hls, MI 5/13/2019
The guys were a pleasure to work with. Worked well together as a team.
Kristi – Bloomfld Hls, MI 5/2/2019
Ryan & Kyle were absolutely amazing! They helped explain the power steering fluid replacement & why it was important for me to do in order to keep my car longer & made it so I understood they weren’t trying to just add things. That’s why I keep coming back! The guys here are always helpful & informative & help me understand why I need to do something & not that I’m being taken advantage of. These guys are amazing!
Taylor – Bloomfld Hls, MI 5/2/2019
Ryan and Kyle are awesome
Elizabeth – Bloomfld Hls, MI 5/1/2019
Great fast service
Carl – Avon, MI 4/28/2019
Service is good
Michael – Waterford, MI 4/27/2019
Tom – Clinton Twp, MI 4/27/2019
Mary – Ferndale, MI 4/25/2019
Fast an efficient
Roland – WATERFORD , MI 4/24/2019
Daniel,Kyle, and Phillip did an outstanding job and offered great information regarding my vehicle. I would recommend this Uncle Ed’s Oil Shoppe to everyone.Thank you !!!!!! 5 star service
Jordy – BLOOMFLD HLS, MI 4/24/2019
Daniel , Phillip and Kyle were very Polite and kind , also very knowledgeable. I wouldn't go anywhere else. Beyond satisfied
KELLIE – WATERFORD, MI 4/24/2019
Dan, Kyle and josh are super friendly and very professional!
Philip – Bloomfld Hls, MI 4/24/2019
GARY – Bloomfield, MI 4/20/2019
Pleasant. Ryan and crew, very helpful!
Patricia – Canadian Lake, MI 4/17/2019
Always have excellent service when I come here.
Llinda – BIRMINGHAM, MI 4/12/2019
TYLER – Bloomfld Hls, MI 4/6/2019
Joshua – Clarkston, MI 3/30/2019
The staff is always friendly and courteous
ALEX – BLOOMFLD HLS, MI 3/28/2019
I came in and the guys were busy. The manager Ryan held a special spot for me and pulled me in the second I returned.
Tim – Bloomfld Hls, MI 3/28/2019
Service was outstanding
Ernesto – Waterford, MI 3/28/2019
Kristy – W Bloomfield, MI 3/27/2019
Great work from all!
Charla – W Bloomfield, MI 3/26/2019
Great service I’ll definey return
Lisa – Royal Oak, MI 3/24/2019
Joshua and Kyle were phenomenal. They were extremely friendly and knowledgeable. They took the time out to explain in detail everything my car needed. This is the reason I stick with Uncle Ed's. These two were the perfect team as well as the perfect representation of what Uncle Ed's does for their customers. Thank you.
Kelli – Waterford, MI 3/13/2019
The Waterford store worked with Bloomfield to order what I needed to get my special oil change. I dealt with twin brothers. They both did a great job.
Margaret – Pontiac, MI 3/10/2019
The workers were very friendly and I appreciated the manager helping me find a coupon.
Jodi – Commerce Twp, MI 3/7/2019
It seems very unprofessional when one of the service people is speaking to a customer for him/her to shout out a response regarding a service, another customer entering etc... While I understand the concept, having someone speaking to me and interrupt a conversation to respond to a portion of service seems wrong to me.
Jasmine – Taylor, MI 3/4/2019
Ryan, Myron and Dan provided great service. I told Ryan that he was the best manager that I have worked with. I went to get an oil change on my lunch break. Ryan, Myron and Dan were respectful of time while still providing great services. I didn't feel pressured when the services were offered either.
JON – Auburn Hills, MI 2/21/2019
Try too hard to sell you up to additional services.
Joshua – Pontiac, MI 2/18/2019
Steve – Bloomfld Hls, MI 2/16/2019
The manager Ryan and his staff were great!
Glen – Bloomfld Hls, MI 2/12/2019
Dean – Orchard Lake, MI 2/12/2019
This is my home team!
BARBARA – Holly, MI 2/11/2019
I relocated to the area and loved finding a place to get my oil changed on my way home from work. I visited the website and loved the fact that Uncle Ed’s was open until 7pm, offered a rewards program and coupons. Dan and staff were very welcoming. Will definitely go there from now on.
Jason – Bloomfld Hls, MI 2/11/2019
I’ve always gotten excellent service from this shop. Very thorough and professional.
Anissa – Waterford, MI 2/5/2019
Ryan the manager highly informed and very friendly. Dan and Ryan work extreme well together
Gaik – Waterford, MI 2/5/2019
Fast good guys
Gerhard – Pontiac, MI 2/4/2019
Terah – Bloomfld Hls, MI 1/26/2019
Crew was polite and courteous, very nice. Short wait due to backup.
Catherine – Waterford, MI 1/18/2019
I was very pleased with the customer service i received. I appreciated how they went out of their way to make sure i understood certain issues and worked with me on a deal.
Marla – Willis, MI 1/9/2019
Holding that tablet was so gross
Mia – Keego Harbor, MI 1/5/2019
Ryan is so helpful! I was always skeptical of getting oil changes because I thought workers would always find something else wrong with the car, but Ryan is honest and knows what’s best for my car!
Robert – Waterford, MI 1/4/2019
Duane – Bloomfld Hls, MI 12/28/2018
A great group of guys work at this location. Every single employee greeted me with a smile and was very polite.
Don – W Bloomfield, MI 12/28/2018
Great employees, Ryan and Josh we’re friendly and knowledgeable.
Marissa – Madison Hts, MI 12/27/2018
Not – Monrore, MI 12/27/2018
I felt as they were changing the oil and listening to them banter back and forth about what each was doing was good.. It let me know where they were within the process and also for safety for all concerned.. It helped fill that dead time so instead of trying to figure out some world problems I was able to eavesdrop in on my oil change and feel in a way that I was unofficially part of it..
Deana – WATERFORD, MI 12/23/2018
I currently live in Indiana but continue to come to Uncle Ed's when I'm in town because of their great service. Always treated well and the technicians are not pushy but informative. This was my first visit to this location but they were excellent. The manager at the Waterford location greeted me and told me she had just pulled in 3 customers but told me about this location that was close and could help me. The manager here was quick to introduce himself and help me with all my needs. Great job by the whole team.
Jeff – Waterford, MI 12/22/2018
Very professional and great service
Tower Construction – Sylvan Lake, MI 12/20/2018
Daniel and Ryan are awesome. Great Service.
Ann – Nunica, MI 12/18/2018
Jerry – Given, MI 12/13/2018
Awesome job every time!! I follow ryan from his other location.
Brandon – Pontiac, MI 12/11/2018
Fast and professional
Jessica – Shelby Twp, MI 12/7/2018
Great job well done and not too bad of a wait time! I will be back again.
Lisa – Auburn Hills, MI 12/6/2018
Friendly and fun technicians - especially after a long day at work. This was refreshing for a usually mundane chore.
Kristin – Bloomfld Hls, MI 12/1/2018
Austin and his manager were terrific. Even when multie cars arrived they handled all of the service requests without compromising anyone as service.
GREG – Lake Orion, MI 11/30/2018
Professional and transparent.
Paul – Macomb, MI 11/29/2018
Fast friendly service!!
Emma – Flushing, MI 11/27/2018
Yesterday, November 26th, I went to the location at 1995 S Telegraph Rd, Bloomfield Hills, MI 48302. I purchased an oil change and air filter. All of the gentleman there were very polite. However, we had a bit of a snafu, when I drove away, about a quarter mile when I stopped my car started chugging and then stalled out on me. I don't know much about cars so I panicked. I called the shop back and they sent someone out to me to help me out. He let me sit in the car while he looked everything over several times. He did have to call the manager and the district manager. Then he kindly followed me back to the shop since the car kept shaking and stalling. Once we were there the store manager looked at it and it was simply one of the air filter clips didn't clip. I want to make it clear that I am not angry. I am so happy with the service and help I received. They were so kind and made sure it was fixed before I left, they even drove around with me for a few minutes to make sure that it was fixed before I left. Sure, it was unfortunate that it happened but it was an honest mistake and I just wanted to let someone know that the staff at this location are wonderful.
May – Bloomfld Hls, MI 11/26/2018
Mark – Bloomfld Hls, MI 11/26/2018
The people working on my car were Ryan S, Kyle B and Phillip M they did a great job and were friendly and helpful . They introduced themselves and did a great job helping me and explaining what they were doing to my car!
Marge – Bloomfld Hls, MI 11/26/2018
Thank god for fixing my tire pressure because I’m 83 years old and it’s hard.
Brooke – Pontiac, MI 11/18/2018
VIK – Bloomfld Hls, MI 11/17/2018
The entire team is really efficient and knowledgeable!
Karen – White Lake, MI 11/14/2018
Joanne – Bloomfld Hls, MI 11/13/2018
The team is very helpfull and nice!!
Karen – Saline, MI 11/1/2018
Love this Uncle Ed’s shop - personnel are very professional, courteous and helpful.
I won’t go to the store closer to me - this one is the best!!
Theira – Clarkston, MI 11/1/2018
Always friendly, fast service
Sara – Keego Harbor, MI 10/30/2018
Staff is awesome! Everybody has a smile on their face!!
Mark – Bloomfld Hls, MI 10/30/2018
I LOVE being greated and served with positive energy and smiles!! Ryan and his team are AWESOME...made my day!
Melinda Booser – Sylvan Lake, MI 10/30/2018
Ryan and Kyle gave excellent service. Fast and accurate. Love the safety check. Very nice people to do business with!
Regina – Pontiac, MI 10/29/2018
Manager Ryan and his team Myron & Phil were very professional with service. They had went over and beyond to ensure my vehicle was treated with great care.
Michele – W Bloomfield, MI 10/27/2018
The staff is ALWAYS helpful, even if I am just stopping for nitrogen in my tires. Efficient and friendly service!! Top rating in all areas!
Lynn – Grosse Pointe, MI 10/22/2018
Brett – Waterford, MI 10/22/2018
This is the best Uncle Ed’s Location around. Every time I come here I’m glad I did. The staff is great, led by Ryan. Huge thanks to Phillip M for taking care of my headlight, I was having issues with it and he took care of it right away. Staff is quick, efficient, kind, and they all do a great job. I will be back!!
Michelle – Bloomfld Hls, MI 10/20/2018
Always polite & great service.
Betty – Waterford, MI 10/19/2018
Job well done
Kim – Bloomfld Hls, MI 10/18/2018
Chris – Bloomfld Hls, MI 10/18/2018
Ryan the new manager is great!
William – Bloomfld Hls, MI 10/6/2018
Ryan S is a fine representative of Uncle Ed's...
Amanda – Madison Hts, MI 10/3/2018
staff was professional, fast and polite.
Susan – TROY, MI 9/25/2018
The team here absolutely is phenomenal
Melissa – Birmingham, MI 9/24/2018
I love uncle Ed’s! Fast service!
Samantha – Royal Oak, MI 9/21/2018
Everyone was extremely friendly and helpful! They recommended services but never offered unnecessary work.
Marilyn – Bloomfld Hls, MI 9/19/2018
Joan – Bloomfld Hls, MI 9/19/2018
Everything was explained to me.
Patricia – Bloomfld Twp, MI 9/14/2018
Very impressed with all three (3) men who serviced my Lexus. Josh went out to purchase light bulb for replacement so I did not have to return.
Allie – Bloomfld Hls, MI 9/11/2018
Service was excellent ! Great communication and very personable, friendly, hard working staff.
Sarah – Warren, MI 9/11/2018
Great service! Thank you Ryan, Robert and Myron. Youguys rock!
Jeff – Bloomfld Twp, MI 9/8/2018
Ronnie – Keego Harbor, MI 9/7/2018
I return to this location because of the staff. Phil's smile is always uplifting! The new manager, Karl, appears to have a great rapport with the entire team. Service is fast and I never feel pressured to get unneeded services like at other places. You have a life long customer!
Gabe – Troy, MI 9/7/2018
Great customer service.
Meghan – Rochester Hls, MI 9/6/2018
Manager Ryan and Phillip appeared to be having a great time on the job (yelling and banter back and forth) while providing excellent customer service. They were friendly and knowledgeable. I went in for an oil change, and Ryan up-sold me on a transmission flush and an air filter. Honestly, if i were a business owner, I’d steal them from you and offer them more money :) I had never been to this location, however, due to the convenience it is in relation to my office and the exceptional customer service; I not only will be a return customer, I’ll be sure to refer these guys to others!
Charles – West Bloomfield , MI 9/5/2018
Always great service and great crew!
Susan – Waterford, MI 9/2/2018
I love how friendly your workers are and that they treat you like a person not just abother customer.
Sharon – Bloomfld Hls, MI 8/31/2018
Great service! The staff was very friendly and professional.
Rohit – Bloomfld Hls, MI 8/23/2018
No additional feedback!
Eileen – Lake Angelus, MI 8/19/2018
They never put a new sticker on my windshield advising me the miles or
months until my next visit.
Jeffrey – Hazel Park, MI 8/15/2018
Everyone was very friendly and helpful during the job...will continue coming back
Edward – Bloomfield Hills, MI 8/11/2018
Without the coupon the oil change would have been $20 more than a dealership.
Gina – Pontiac, MI 8/3/2018
Every individual I spoke with today at this location was insanely helpful, very kind, and a joy to have working on my car. I live in Detroit and always manage to find my way back to this location due to the awesome service and efficiency I receive every single time. They are some great techs!
Rachel – Lake Orion, MI 7/31/2018
Whitney – Auburn Hills, MI 7/25/2018
Andrew and Steven were so great!! I always appreciate the service I get here.
Michael – Grand Haven, MI 7/16/2018
Was in town visiting family and realized an oil leak. Store was only location open on a Sunday and had to drive back home. They confirmed the leak and added oil so that we could make the 3hr drive home. Went above an beyond and took pictures of where they thought leak was occurring. Thank-you!
Gwendolyn – Pontiac, MI 7/14/2018
None necessary, My visit was absolutely wonderful!!
Kimberly – Bloomfld Hls, MI 7/10/2018
Matt – W Bloomfield, MI 7/8/2018
only company open on Sunday!
Rachel – Lake Orion, MI 7/3/2018
Janine – Auburn Hills, MI 7/2/2018
Excellent and Friendly staff.
Andrea – W Bloomfield, MI 6/27/2018
Everyone was very professional
Vanessa – White Lake, MI 6/26/2018
I was greeted by Tony and the team and immediately felt at home. I honestly have to say I was worried to give Uncle Ed's a try. I have always taken my car to the dealership for any kind of service. I recently moved to the area and I no longer have a dealership close by- so I had to give someone a shot. I was very pleased with my service and have no worries about going back for the next oil change! Thanks for the great service.
Tim – Bloomfld Hls, MI 6/25/2018
Kyle was very nice and professional, Sean even remembers me so it nice to go somewhere they know who you are! Love this store!
Susan – Lake Orion, MI 6/22/2018
Bill – Bloomfld Hls, MI 6/21/2018
Service was quick and friendly.
Adam – Bloomfld Twp, MI 6/16/2018
They said they were checking the transmission fluid after I started the car. Never did. I knew my air was low in my tires but no air was added. When asked, they said they"looked ok".
Steven – Lake Orion, MI 6/12/2018
None to give
John – Clarkston, MI 6/11/2018
Always excellent service at this location. Managers, Advisors and Technicians are always prompt, efficient and helpful.
David – Lake Orion, MI 5/31/2018
Great friendly service.
Seth – Pontiac, MI 5/30/2018
They were great!
Lydia – Bloomfld Hls, MI 5/27/2018
Great service- no wait
Ivan – Waterford, MI 5/22/2018
The team had a great actitud and had me out quick
James – Commerce Township, MI 5/19/2018
Guys were great, as usual. Love the way they call out orders and procedures to one another. I get good service, and a little entertainment as well. I appreciate your service.
Shaunte – Macomb, MI 5/14/2018
Jodi – Commerce Township, MI 5/11/2018
I arrived at lunch time and the location was incredibly busy with all bays full. Someone met me outside to ask what I was in for and assured me they would be with me as soon as they could. The entire time I was there, the store manager, Tom, and his team were incredibly professional and did everything they could to get me in and out quickly despite their busyness.
Mary – Bloomfield Hills, MI 5/1/2018
Both, Thomas Scott and Kyle B. were extremely courteous and professional!
Michelle – Bloomfield Hills, MI 5/1/2018
Jordan was friendly and helpful!
Chris – Waterford, MI 4/28/2018
Natasha – Farmington Hills, MI 4/28/2018
Such an awesome visit! The staff here is really friendly and fast.
Erika – Lapeer, MI 4/27/2018
Very friendly. Great experience.
Mike – Farmington, MI 4/27/2018
What's an amazing team at this location I'm so happy I decided to give Uncle led to try Tom the manager was super friendly let me know what was going on with my truck I will definitely be back for the excellent customer service great team
Maureen – Pontiac, MI 4/25/2018
They are always professional, efficient and friendly at this location. Have been going there for years through several vehicles. Was wierd that they couldnt find my name/record today though and I had to sign up as a new customer! Excellent, friendly and helpful as always though.
Suzanne – Bloomfield Hills, MI 4/22/2018
Very friendly professional and competent staff!
William – West Bloomfield, MI 4/21/2018
Technician examined oil and mileage and advised no oil change was necessary; replaced front headlight and driver side wiper blade
Dana – Troy, MI 4/18/2018
This team was FANTASTIC! Extremely professional,friendly, informative, and thorough! Will definitely returnðŸ-
Evan – Detroit, MI 4/16/2018
These guys are always great super fast never pushy the let me know what's going on with my car that's why I come back
John – Clarkston, MI 4/9/2018
Always excellent service at this location
Jessica – Waterford, MI 4/2/2018
You guys are great! Thank you!
Jean – Rochester Hills, MI 3/30/2018
Service is always great.
Brendan – Bloomfield Hills, MI 3/29/2018
John – Clarkston, MI 3/25/2018
Always great service at this location!
Bianca – Royal Oak, MI 3/22/2018
Samuel – Auburn Hills, MI 3/20/2018
Karin – Clarkston, MI 3/19/2018
Always good service
Nikolas – Redford, MI 3/16/2018
They all did a great job
Stephanie – Lake Orion, MI 3/9/2018
Great first visit! Everyone was very friendly and knowledgable.
Angela – Bloomfield Hills , MI 3/8/2018
They gave my dogs treats, it made us happy.
Joshua – West Bloomfield, MI 2/27/2018
Tony is the man. a grade service
Katrina – Sterling Hts, MI 2/27/2018
Crystal – Bloomfield Hills, MI 2/19/2018
All employees were exceptional
Cory – Bloomfield Hills, MI 2/19/2018
Everybody was super nice, attentive and did a great job!
Lorene – Auburn Hills, MI 2/16/2018
Excellent Customer Service and knowledgeable Staff
Ken – Commerce, MI 2/14/2018
Technicians outstanding. Friendly and professional. Overpriced though.
Alexandria – Pontiac, MI 2/10/2018
Jeff – Bloomfield Hills, MI 2/3/2018
Service was excellent!
John – Clarkston, MI 2/1/2018
Always excellent service at this location
Kimberly – Waterford, MI 1/27/2018
The techs had me start my car too soon which caused oil to spray on my engine. My car has been smoking for two days and there's an oil stain in my garage. My car has been making a whirring sound now also, as if a belt was knocked loose or askew. Won't becoming back.
Michael – Bloomfield Hills, MI 1/23/2018
Elle – Pontiac, MI 1/23/2018
These guys rock!
Lindsey – Waterford, MI 1/23/2018
Tony the manager was very friendly and helpful
Danial – Bloomfield Hills, MI 1/23/2018
Phillip – Bloomfield Hills, MI 1/21/2018
Always great service. Anthony, Jordan, and Sean were very professional.
Colton – Weedsport, MI 1/21/2018
TONY WAS GREAT
William – Bloomfield Hills, MI 1/19/2018
Anthony S. did fine work.
Tanner – Keego Harbpror, MI 1/17/2018
Great service guys, thanks!
Ashley – Waterford, MI 1/9/2018
everyone was nice and it was quick. I work next door so convenient for me.
John – Clarkston, MI 1/8/2018
Always excellent service at this location!
Mary J0 – Bloomfield Hills, MI 1/6/2018
Chris – W Bloomfield, MI 1/6/2018
None were helpful
Bradley – Royal Oak, MI 1/3/2018
Jessica and the crew were were amazing! They make me want to stop by more often than 6 months d(^^d)
Margaret – Bloomfield Hills, MI 1/2/2018
Michele – West Bloomfield, MI 1/2/2018
appreciate getting air between oil changes. friendly staff!
Gary – Bloomfield Hills, MI 12/31/2017
Honestly I know that I pay a bit more for coming to uncle Ed's and I would for some discount will change service. But really I feel like I have a relationship with the people to work there and I am well taken care of. There's always something extra that gets done every time I visit. Nice guys and nice work.
Sharon – Bloomfield Hills, MI 12/30/2017
Fast, friendly and professional
Blake – Bloomfield Hills, MI 12/29/2017
Very friendly, informative, and helpful
Melanie – Pontiac, MI 12/29/2017
Nancy – Waterford, MI 12/29/2017
None everything was great
Joanne – Bloomfield Hills, MI 12/29/2017
Everything was great.
Jessica – Waterford, MI 12/19/2017
Laura A – Bloomfield Hills, MI 12/16/2017
Tony and Kyle were great! I didn't catch the female attendants name but she was great as well. You guys are still pricey but super informative and have always helped me maintain the life of all my vehicles with your additional services( of which I have used in the past) Great team work!
Melinda Booser – Keego Harbor, MI 12/9/2017
MICHAEL – Bloomfield Hills, MI 12/8/2017
Friendly and complete. Like uncle eds
Kathryn – Keego Harbor, MI 12/8/2017
Your prices are outrageous. I never pay more than 30 dollars for an oil change most time 20-25 but I paid 50 plus at your business AND the price wasn't given to me until after the tech had started working so I couldn't back out of it I did need wipers and purchased a pair all total I spent 79 dollars on a stop I thought would cost half of that. I will continue to pass by your establishment in the future
Whitney – Shelby Twp, MI 11/28/2017
The staff is amazing! Every single person is so knowledagable, friendly, and efficient.
John – Clarkston, MI 11/27/2017
Always excellent service at this location! Been coming here for about 10 years, as it is very near my work and service is prompt and accurate! All managers and technicians have been great since my first visit.
John – Bloomfld Hls, MI 11/26/2017
Outstanding service! Personal, friendly and professional.
David – Waterford, MI 11/22/2017
Shane – Pontiac, MI 11/22/2017
Didn't appreciate being told a service was due that I knew wasn't. Power steering fluid had been flushed and changed at another service location. Not uncle eds.
Jessica – Madison Heights, MI 11/21/2017
Very nice & friendly guys!!
Angelo – Bloomfield Hills, MI 11/21/2017
The survey is overdue; I visited on Oct. 15. The service guys at this store are always really really friendly, professional and helpful. Today, however, I was blown away by the manager who was apparently 'visiting.' His name was Jordan P, I believe a district manager from the East side. Jordan asked me if I wanted my air filter checked. I had never been asked this before and did not even know what it was. I hesitated because I was sort of in a rush and did not want to do anything 'extra' but I think he could tell I wasn't sure what he was talking about and so he asked me a 2nd time and I'm so glad he did. It turns out that in the almost 16 years I've owned my Honda Odyssey, my cabin filter had NEVER been checked. He had to cut it out with an exacto knife to find that of course it had never been replaced and it was filthy. Changing this filter resulted in my HEAT now working! I thought I was gonig to have to have a much more expensive repair done as my heat was not working since last winter, but all that was needed was this simple repair that your fabulous manager asked about. AMAZING. I am so thankful for his persistence in asking me about checking it out and explaining. My family will take our 5 cars to this location forever, thanks to Jordan, AND all of your great techs here.
Heather – Keego Harbor, MI 11/20/2017
The manager, Jessica and her staff are very knowledgeable and professional. And were very courteous and helpful with the oil change. It made it a nice experience
Kris – Waterford, MI 11/18/2017
The speed of the service was amazing!
Chad – Highland, MI 11/17/2017
Jennifer – West Bloomfield, MI 11/17/2017
All three guys that worked on my car were so nice and helpful. Great service as always!!
Mark – Bloomfield Hills, MI 11/17/2017
Jeremiah – Bloomfield Hills, MI 11/17/2017
great service--informative, quick, and, most importantly, friendly!
Gil – Pontiac, MI 11/17/2017
Gordon – Bloomfield Hills, MI 11/10/2017
Tony and his team are a real pleasure to work with.
Charles – West Bloomfield , MI 11/8/2017
Coupon and points were great
Charles – West Bloomfield , MI 11/7/2017
Manager Jessica excellent and very friendly
Geneva – Detroit, MI 11/7/2017
I always get great service at this location, and I never feel ripped off.
Gina – Pontiac, MI 11/5/2017
My mechanic was extremely informative and explained everything pretty thoroughly. His recommendations were super helpful, too.
Carrie – West Bloomfield, MI 11/3/2017
Always great service
Bill – Bloomfield Hills, MI 10/31/2017
The whole crew was fantastic!
Michael – Bloomfield Hills, MI 10/28/2017
All was ok
Tyler – Pontiac, MI 10/26/2017
First time visit, just relocated to the area. I wont be looking for a second place. Every employee was very friendly and they did an amazing job. I performed a full engine clean because it was needed. She showed me so I didn't have second thoughts. Bill was $215 and I would do it again. My engine sounds amazing. I have a breathalyzer in my car which obviously makes me less than comfortable... She joked about it and revealed information that her brother has the same one. She made me feel really welcome there, I am recommending my roommate and my fiancÃ©. They should be there by the end of the month. They were the most friendly and funny people I have ever encountered when getting service performed on my car.
Sarah – Southfield, MI 10/23/2017
You guys were great! Honest and straightforward about my car needs. Thank you.
Marci – Lake Orion, MI 10/19/2017
Phillip was excellent!!!
Matthew – Warren, MI 10/17/2017
The manager ,Tony and the entire free were great and fast.
Amy – White Lake, MI 10/13/2017
Loved this location.
Gabriella – Waterford, MI 10/6/2017
Jeff – Waterford, MI 10/4/2017
I have been coming to this location for years and have always had great service.
Jennifer – Bloomfield Hills, MI 10/4/2017
The manager Jessica was awesome and Blaine was great too! Quick and easy and not pushy!
Robert – Waterford, MI 9/29/2017
The staff was efficient and responsive...and my vehicle runs great!
Mark – Bloomfld Hls, MI 9/28/2017
Keep it up!
Joseph – Waterford, MI 9/28/2017
Good Job Guys
Denise – Lake Orion, MI 9/27/2017
Fellow said he was gonna do tire pressure and had looked on the inside of driver door he said 30 lb pressure. So I made an assumption that my tires pressure would all be 30 lbs but it ranged from 34 to 32 so I feel they didn't take care or adjust the air pressure.
Stephanie – Bloomfld Hls, MI 9/27/2017
Super friendly and knowledgeable staff!!!
Gordon – Bloomfield Hills, MI 9/26/2017
Tony and his team are the best! I would not go any where else. I needed a rear wiper blade which they obtained from the Ford dealer and installed in a matter of minutes, saving me a great deal of time and trouble.
Matt – Bloomfield Hills, MI 9/22/2017
friendly as always/
Gerald – Auburn Hills, MI 9/22/2017
The team today was awesome. Tony runs a great shop!! Rob was incredible. And the young lady, Jess a consummate professional
Joscelyn – Bloomfield Hills, MI 9/21/2017
Consistently extraordinary customer service
Karin – Clarkston, MI 9/18/2017
Aisha – Southfield, MI 9/15/2017
The guys were just great they were very informative on what I needed as well as suggesting products and services to help keep my truck up and running.
John – Clarkston, MI 9/8/2017
Always excellent service at this location.
Elle – Pontiac, MI 9/7/2017
John – Clarkston, MI 8/30/2017
Always excellent service at this location
Linda – Bloomfield Hills, MI 8/29/2017
I've been having problems with rodents building nests in my engine over the past year. Special thanks to everyone at Uncle Ed's for all the great advice on how to keep them out!
Debra – Bloomfield Hills, MI 8/26/2017
Friendly staff, easy in, and out. They do not try to up sell which is refreshing.
Dan – Bloomfld Hls, MI 8/25/2017
Everyone was wonderful
Jessica – Bloomfld Hls, MI 8/22/2017
They did a great job. I was very impressed.
Christina – Bloomfield Hills, MI 8/18/2017
Both the manager and helper were extremely cheerful and helpful. It seemed as though they really enjoy their job. As a manager, I know how important it is to customers that your staff is friendly and happy. I definitely got that sense from my trip today.
Michael – Bloomfld Hls, MI 8/15/2017
This was actually my first time in quite awhile, but since Jordan and his team took such good care of me I brought my other car in right after I finished, and my wife's car the following week. The whole store and staff had an up beat attitude and I think that is a good reflection on Jordan. He also appeared to be a good trainer when I brought my car in the following week.
Craig – Pontiac, MI 8/7/2017
It was awesome!
Mark – Bloomfield Hills, MI 7/30/2017
Manger Cody B was outstanding. I came in for a basic oil change and he explained how bad the oil was that was in the engine and he suggested an engine flush.Then he showed me how old the air filter was and it needed to be replaced.Because of his enthusiasm and knowledge I asked him questions about transmission fluid exchange, which I have been thinking about for the past year.He explained how it is done and how long it would take.I decided to do it and boy what came out was so black it looked like burned oil.Good thing I did it. He then was able to use the coupons which you e-mailed me last week which brought the price to a reasonable amount. Additionally, Cody did a great job of overseeing the work and managing the other works on the job. Cody's enthusiasm for his work was nice to see. You have a young star in Cody.
Melissa – Waterford, MI 7/30/2017
Cody was an amazing help! You are lucky to have an employrr like cody!
Elle – Pontiac, MI 7/24/2017
Nice as heck! I recommend Uncle Ed's to all the femmes in my life bc I know I can trust the company and expect quality service. Everyone is so helpful and friendly each time I come in
Martina – Bloomfield Hills, MI 7/24/2017
Diane – KEEGO HARBOR, MI 7/15/2017
Completely satisfied. Thanks!
MICHAEL – Waterford, MI 7/13/2017
The service was fast and the technicians were helpful. I also appreciated being given the rebate coupon from Kendall for my oil change. Thank you.
Jung H – Bloomfld Hls, MI 7/10/2017
Came back to use free service coupon but it was somewhat uneasy to use.
Elisabeth – Bloomfld Hls, MI 7/8/2017
Nice friendly staff
David – West Bloomfield, MI 6/30/2017
I was completely satisfied with the service. It was busy and kind of hectic or organized chaos but to the Uncle Ed's staff many kudos. They had all of us out in good time,they were as pleasant as could be expected from my previous experiences at this location. It was hot, and humid but they all just soldiered on until all 5 vehicles were taken care of. It's the only place I go for my oil changes
Bert – Rochester Hls, MI 6/29/2017
these guys do a great job.
Robert – Troy, MI 6/25/2017
Due to high set fees, the coupons are necessary to bring down the price. I feel like I'm at Kohl's where the shirt is $85 but now $39, and I save $10 if I spend $30. An in cabin air filter for $35 I'm sure is way overpriced, but I was there, he took $5 off and all is well.
Birch – Bingham Farms, MI 6/20/2017
Randy – White Lake, MI 6/19/2017
Hunter provided exceptional service! He was friendly and very willing to help. He did a great job!
VIK – Bloomfld Hls, MI 6/19/2017
The entire visit was pleasant and customer service by offered by Hunter and Brandon was exceptional.
Susan – Bloomfield Hills, MI 6/17/2017
Ian and the others are very nice, fun and very knowledgeable about cars. Every time I go for an oil change I learn something new about my car.
Christine – Pontiac, MI 6/10/2017
Appreciate Uncle Ed's.
Catherine – W Bloomfield, MI 6/3/2017
Service was great and fast.
Joseph – Keego Harbor, MI 6/2/2017
James – Bloomfield Hills, MI 5/26/2017
I go to Uncle Ed's because I always feel confident that everything was completed properly and I never have to worry about not having the oil cap put on? skid plate put back on properly, oial drain tight ets.
David – Waterford, MI 5/26/2017
Mike – Riverview, MI 5/24/2017
Genevieve – Farmington Hills, MI 5/24/2017
Always fast and friendly.
Jason – Bloomfield Hills, MI 5/22/2017
Absolutely every person working at this location set an extremely high bar. They were all polite, efficient, helpful, knowledgeable and kind. I will HIGHLY recommend.
Steve – W Bloomfield, MI 5/21/2017
Service was great - only complaint was the price nearly double what I've previously paid elsewhere
Sarah – Bloomfield Hills, MI 5/20/2017
I came in to get my routine check on lights/filters/oil/ext, got great service,a new lightbulb that i needed & more.
Hylena – Bloomfield Hills, MI 5/19/2017
The team was so helpful and friendly. Every time I visit the team is always pleasant and professional.
Robin – Pontiac, MI 5/18/2017
None at this time.
Andrew – Pontiac, MI 5/10/2017
Quick and helpful. Would definitely come back.
Phillip – Bloomfield Hills, MI 5/7/2017
Always great staff and service.
Rachelle – Bloomfield Hills, MI 5/7/2017
Very friendly and helpful team
Nicole – Pontiac , MI 5/5/2017
Bet professional. Answered all of my questions
SHERRI – Rochester Hls, MI 5/5/2017
The staff there is amazing! Super friendly and knowledgeable!
Explained everything, did a great job!
Jody – Southfield, MI 5/1/2017
Good suggestions. Very friendly employees. Complete service took 40-45 minutes which seems longer than before.
Robert – Waterford, MI 5/1/2017
Keep up the good work!
John – Clarkston, MI 5/1/2017
Always excellent service at this location!
Jeff – Bloomfield Hills, MI 4/29/2017
None great service
Robert – Bloomfield Hills, MI 4/28/2017
The staff here are always friendly, professional and helpful, and they get the job done quickly.
Jeremiah – Bloomfld Hls, MI 4/27/2017
Jenna – Hollywood, MI 4/24/2017
Karen – West Bloomfield, MI 4/22/2017
Leslie – Bloomfield Hills, MI 4/20/2017
Sid – Commerce Twp, MI 4/20/2017
Very friendly guys. Didn't try to sell me what I did not need. Hard to find trustworthy and friendly people.
Eileen – Lake Angelus, MI 4/20/2017
Eileen – Lake Angelus, MI 4/20/2017
good. friendly. knowledgeable service
Michelle – Detroit, MI 4/19/2017
The manager Kyle and asst . Brandon and Tech .Phillip were very professional and curtious I appreciate the service they were very efficient,I'm completely satisfied..Cudos to the crew ..â¤ï¸
Kyle – Waterford, MI 4/18/2017
Great customer service
Karin – Clarkston, MI 4/17/2017
Love the techs and service!
Rolena – Auburn Hills, MI 4/14/2017
They are awesome
Gary – Bloomfield Hills, MI 4/14/2017
These guys are like my brothers. They are looking up for me at every turn. I highly recommend the shop. And so do my kids
Mark – Troy, MI 4/13/2017
0lger – Oxford, MI 4/13/2017
Good friendly team members, and get yourself a store out in lake Orion and I'd guarantee you'd have a lot of volume
Tajuanda – Bloomfield Hills, MI 4/8/2017
Angela – Bloomfield Hills, MI 4/2/2017
Connor & Robert were really friendly, helpful and stayed open after regular hours to finish my services, which I really appreciate because I have no time to bring my car in to be served in the upcoming week.
Brian – Bloomfield Hills, MI 4/2/2017
Laura – Bloomfld Hls, MI 4/1/2017
Amazing work and crew
Patrice – Bloomfield Hills, MI 4/1/2017
You have incredible staff! Friendly and knowledgeable!
Larry – Holly, MI 3/29/2017
the employees seemed to truly enjoy there job
Jean – Beverly Hills, MI 3/27/2017
Thank you for the good and fast service!
Heather – Pontiac, MI 3/20/2017
Visit was quick & friendly.
Lori – Bloomfld Hls, MI 3/19/2017
Friendly and efficient
Nicole – Taylor, MI 3/11/2017
2nd time visiting and I love the service
Michael – Bloomfield Hills, MI 3/11/2017
They told me my tires should be set for 35psi. I agree. They also told me that currently all tires were 40psi. Well, the last time they were set was the last time I visited Uncle Ed. They also said that my air filter needed to be changed every 12,000 miles. I'm pretty sure the owner's manual says 30,000.
Peter – Troy, MI 3/11/2017
Roxanne – Bloomfield Hills, MI 3/8/2017
The relentless up-selling is exhausting.
Ron – Waterford, MI 3/2/2017
Nick – Waterford, MI 2/26/2017
Not much; Connor (?) and Mason were very helpful and gave us as much discounts as we could receive. I felt like we saved a lot of money versus my dad's original idea of going to the dealer. This location is smack-dab on the route of my commute and I might stop in for the top-off service.
This was my first ever car check as a driver so I was happy with the way things turned out.
Paul – Farmingtn Hls, MI 2/20/2017
Just a great staff. Very knowledgeable and friendly.
Milda – W Bloomfield, MI 2/18/2017
Thanks to Conner and Crew for another professional, client-centered service. Our vehicle and I appreciate it!
Brian – Bloomfld Hls, MI 2/18/2017
Great service and very friendly
Katie – Bloomfld Hls, MI 2/17/2017
Great service. Quick and easy!
Bobbi – Auburn Hills, MI 2/17/2017
staff was amazing! Best oil change expierence ever
Steven – W Bloomfield, MI 2/15/2017
It is refreshing to find a company with personable and knowledgeable technicians.
Phillip – Bloomfld Hls, MI 2/13/2017
Great service from Kyle, Conner, Hunter, and Phillip.
Gerald – Bloomfld Hls, MI 2/11/2017
Survey annoying and a pain in the ass.
Eileen – Lake Angelus, MI 2/9/2017
Good friendly service.
Susanna – Grosse Pointe, MI 2/4/2017
Hunter B did a great job with all of my requests and I was so grateful he found a couple of items that needed to be fixed for my safety! Very professional, polite and efficient and that is why I love returning for my service!
Kate – Waterford, MI 2/1/2017
Connor and Kyle did an excellent job explaining everything to me. They never made me feel pressured to "buy" but did help me choose the best service upgrades for my vehicle. They were funny, friendly, and I feel that my vehicle was well cared for. Another technician, also Kyle, was working hard the whole time, and a young guy Mason was cleaning and running and running around. I felt like it was professional without being an environment that was trying to "sell" me.
Ryan – Clarkston, MI 1/30/2017
Conner the manager was very friendly and his customer service was exceptional. Experiences like this make me want to return in the future. Thanks to Conner and his team for servicing my truck!
Chris – Bloomfld Hls, MI 1/28/2017
Great visit. I will come again!
Dawn – Waterford, MI 1/27/2017
Love the Assistant manager Conner
Eric0 – Franklin, MI 1/18/2017
They did a great job both Kyles did !
Peggy – Bloomfld Hls, MI 1/14/2017
The guys where very nice,helpful,professional,funny! It's my favorite Uncle Ed's
Lisa – Pontiac, MI 1/13/2017
Always receive awesome service. Employees are very friendly & helpful.
Christian – Warren, MI 1/9/2017
Connor and his team are incredible. Exceptional customer service! Uncle Ed's is my new home for oil changes.
Craig – Pontiac, MI 1/8/2017
Sarah – Bloomfld Hls, MI 1/5/2017
You guys always give great service, value, & cost. I never will go anywhere else as long as you guys are here! Thank you so much. Always a pleasure & easy to go to.
Sheree – Livonia, MI 1/4/2017
We always receive great service.
Arnetta – W Bloomfield, MI 1/4/2017
Your employees are wonderful! Were do you find them?
Nicole – Taylor, MI 1/2/2017
First time customer very satisfied with everything. Everyone was very nice and energetic. The went over all serviceset in great detail and asked did I have any questions. Great job guys
Steven – Macomb, MI 12/28/2016
Personnel knew what I needed to bring my car to operate as designed.
Sarah – Bloomfld Hls, MI 12/27/2016
I absolutely love this store, been going to this uncle ed's & only this uncle ed's, A+!
Scott – Waterford, MI 12/26/2016
I have not received my receipt yet. I was told by the manager on duty that it would be email'ed to me. The only thing I have received is this survey.
Jason – Bloomfld Hls, MI 12/24/2016
Everyone in the shop explained everything clearly so I could make an informed decision.
Odette – Pontiac, MI 12/23/2016
Ernie – Keego Harbor , MI 12/19/2016
Mark – Bloomfld Hls, MI 12/17/2016
Shop has one cash register which tends to make it a bottleneck. Manager was personable, polite and professional. It seems I spend more than I expect to spend. Visit took 25 minutes for an oil change. When I arrived there was one
Shantel – Inkster, MI 12/16/2016
Great and friendly service!!
Dorothy – Southfield , MI 12/3/2016
Robert – Waterford, MI 11/25/2016
Great service and friendly staff
Phillip – Bloomfld Hls, MI 11/25/2016
great staff, Mason and Kyle took care of me.
Susan – Bloomfld Hls, MI 11/20/2016
very friendly staff
Eileen – Lake Angelus, MI 11/17/2016
Good, friendly service.
Lawrence – Auburn Hills, MI 11/7/2016
Windshield was washed, but left very streaky.
Suzanne – Bloomfld Hls, MI 11/4/2016
I would like to applaud the professional and excellent service of the whole staff from this day, especially Kyle, Connor and Philip.
Alec – W Bloomfield, MI 10/27/2016
The manager was super nice and helpful throughout the change. Explained what was happening and recommended getting power steering at first I had to make sure I could so he was patient with me while I checked. The two employees doing the oil change and power were SUPER fast.
Rachel – Keego Harbor, MI 10/26/2016
All my visits have been very pleasant. The gentlemen have been very nice and respectfull
Gary – Bloomfld Hls, MI 10/25/2016
It is my go-to place. I consider them friends
Jessica – Bloomfld Hls, MI 10/20/2016
Very nice workers
William – W Bloomfield, MI 10/15/2016
After visit, engine indicator light went on -- re something wrong with emissions -- is it possible, the air filter was not installed properly?
James – Bloomfld Hls, MI 10/15/2016
good visit, I am always confident that the job is being done correctly and everything is double and triple checked
John – Southfield, MI 10/15/2016
It did seem that a little bit of a "litany" of add-ons kept coming. Going for a simple oil change for a newer used vehicle, and feeling like another and another shoe was going to drop about recommended extras, etc. One or two, but that should be it -- or disclaimer that you're going to hit with the opportunity to spend 2-4 times what your intended need was would be good. Once I said my dollar limit was "X" and all services and add-ons and upgrades under "X" were okay, then things concluded fairly rapidly. All were friendly and professional and offered value. Thank you.
Tajuanda – Bloomfld Hls, MI 10/14/2016
Service was great!
Connie – Westland, MI 10/14/2016
I feel that your technicians push too much for products that may or may not be needed. They tried to sell me an air filter that they just change two months ago. They forgot to put my engine cover back on and could not get my air pressure right in my tires. The only reason I continue to go back is it's the only oil change place within 5 miles of my work
Karen – Climax, MI 10/1/2016
The store was very busy, and service was a little slow. But they did a great job.
Joylealia – Bloomfld Hls, MI 10/1/2016
This is my second time coming to Uncle Ed's because I was impressed with the service and care provided to me and my car, and will continue to utilize their service for as long as I am able. I came in with a coupon to save some money, but they ended up saving me more with added savings options! I recommend Uncle Ed's Oil Shoppe to everyone I know, and everywhere I go. Keep up the good work!
Joanna – W Bloomfield, MI 9/30/2016
My tire pressure light came on, and I was by the Uncle Ed's location and thought I would get them to see if I had rolled over something (as unfortunately I often do) and get an oil change at the same time. The employees were extremely nice, efficient, and professional.
Wilvern – Auburn Hills, MI 9/28/2016
Jan – Bloomfield, MI 9/26/2016
The men working were both very helpful, professional, and friendly.
Todd – W Bloomfield, MI 9/26/2016
Felt pressured to purchased higher priced synthetic oil and for other products I did not really need. I had to ask the service tech to check my tire pressure and clean the windshield after the oil change was completed.
Mitchell – Sylvan Lake, MI 9/23/2016
2006 Honda Accord. I bought it used, prior owner didn't take good care. I never could find a good oil change place with honest leks until I met Joshua H. I used to jump around to whatever spot was closest for oil changes but as long as Joshua H is there I will be a return customer. He doesn't try to lie and sell you things you don't need and will be honest and tell you vital information about your car. Finding an honest car service is impossible and I will recommend Josh H and Eds to anyone. Not to mention he keeps the other employees on there toes and just as good.
Patrick – Bloomfld Hls, MI 9/18/2016
There were only two gentlemen working this afternoon and both seems relatively inexperienced. The service tech only checked my front drivers side tire and left it a little low. He used regular air, despite my tires having green air caps because I've had them filled with Nitrogen. I'm not sure if they checked the washer fluid reservoir or air filter, and they didn't wash my windshield. It wasn't the same level of service as I've had with the other experiences I've had at Uncle Ed's in the past.
The manager-on-duty seemed confused about the location of my air filter was and asked if it was located behind my glove compartment. He was respectful, but seemed under-trained to be running the shop. The printer at the store wasn't working so offered to either let me come back and get it in 3 days, or to mail it to me. When I asked for an email option, he wasn't sure.
Steve – Sylvan Lake, MI 9/15/2016
Patrice – Bloomfld Hls, MI 9/11/2016
Great friendly service.
Michelle – Bloomfld Hls, MI 9/4/2016
Both Brandon and Dannie gave me great service and answered all my questions about my vehicle. I was really pleased!
John – Sterling Hts, MI 9/3/2016
Joel – Pontiac, MI 9/1/2016
My greatingwas energetic and positive. The assistant manager worked with meand his team found that my radiator cap was not holding pressure. IT was great that they had one there for me. Also checking my rear differential fluid was an unexpected perk. I will be sure to change that fluid soon. It is great to be treated like a valued customer. It seams like service has gone to the wayside, but not at Uncle ED's
Erin – Auburn Hills, MI 8/29/2016
Terry – Franklin, MI 8/16/2016
Without the coupon Uncle Ed's is too expensive.
Ulises – Waterford, MI 8/12/2016
No additional feedback great service
Sarah – Bloomfld Hls, MI 8/12/2016
Thank you guys! Quick and easy oil change, very informative and helpful.
Kevin – Bloomfld Hls, MI 8/11/2016
Amy – White Lake, MI 8/9/2016
good service but expensive
Zachary – Troy, MI 8/9/2016
Brian – Bingham Farms, MI 8/8/2016
Most painful oil change ever. Pulled in waited 10 minutes before anyone even acknowledged me. Then, proceeded to wait 45 more minutes to have the oil change completed. To top it off, this morning tried to clean my windshield to find it is still empty! Isn't filling of washer fluid the first thing done? Probably will not be back to uncle Ed's
John Steven – Commerce Twp, MI 8/7/2016
Excellent Service, carefully listened to my questions, highly knowledgeable.
Scott – Ferndale, MI 8/2/2016
Quick and easy, I'll be back.
Courtney – Hamtramck, MI 8/2/2016
Patricia – Sylvan Lake, MI 7/30/2016
Christina – Waterford, MI 7/27/2016
Very kind Deohnne was great
Very kind staff
Alexander – Bloomfield Hills, MI 7/20/2016
Everyone was super helpful and courteous! Manager Kyle was awesome!
Keith – Lake Orion, MI 7/15/2016
The employees were great but you charged more than TRIPLE what the Chevy dealer does. Outrageous. Will never be back..
Kelly – Bloomfield, MI 7/14/2016
The BLOOMFIELD hills crew were wonderful. They got me in and out.
Nick – Clarkston, MI 7/14/2016
Unbelievably slow service. 35 minutes to be exact. With the sign out front saying "10-minute oil change" I don't see how people don't complain. It wasn't even remotely close to 10 minutes. Everyone's pretty friendly, but I'm not a fan of waiting 35 minutes when there's only 2 other cars. I don't think they even touched my car for 15 minutes. I wasn't happy, and bringing my two year old was probably the worst choice I could've made for that amount of time. Awful.
Warren – Lake Orion, MI 7/9/2016
The amount you charged me for a simple oil change was outrageous. $96.00 - it should be closer to $45.00. I'd like to know why this happened as I asked for the least expensive oil change.
Dennis – Bloomfld Hls, MI 7/5/2016
Unfortunately they did not do the job right....they left off the oil plug gasket. We had an oil leak on our new garage floor. My husband thought something was wrong took it to the Subaru dealer and they were the ones that told us the gasket was left off. They were going to charge us for a whole new oil change so my husband opted to take it back to Uncle Eds. They then put the gasket on however it was not the right gasket so it started to leak even worse. We ended up taking it to the Subaru dealer to have it redone a whole new oil change....uncle Ed's is supposed to refund us for the oil change but we have not received a check yet. They did come and clean up our garage floor and the place of my husband's employment which also had new cement Not a great job but better than nothing. We are still waiting for our refund
Eileen – Lake Angelus, MI 7/2/2016
Great, friendly service
Steve – Bloomfield, MI 7/2/2016
Great job. Entire staff is awesome
Joshua – Bloomfld Hls, MI 6/30/2016
Josh greeted me and he was excellent, as he was last time as well. Will return, often.
Karin – Clarkston, MI 6/29/2016
always good service
William – W Bloomfield, MI 6/24/2016
Service tech informed us of a major oil leak -- yet oil level on arrival was full and no oil had been added since December 2015 and no evidence of oil leaks on garage floor -- how can this be?
Sheree – Livonia, MI 6/21/2016
Phillip M. (utility tech) went out of his way to be extra helpful and thoroughly explain & show me how to access my cabin filter.
George – W Bloomfield, MI 6/15/2016
Be more customer focused. I only want a oil change, not an exotic drink for my car.
Scott – Southfield, MI 6/13/2016
The price is a little steep
Tim – Bloomfield, MI 6/11/2016
Keep up the good work!
Paul – Pontiac, MI 6/8/2016
Assistant Manager Robert was very helpful and provided a very professional and welcoming experience
Jim – Bloomfld Hls, MI 6/8/2016
Very quick and easy
Karin – Clarkston, MI 6/7/2016
All knowledgeable and polite.
Michelle – Bloomfld Hls, MI 6/2/2016
Joseph, Dalton, and Joshua did a grreat job.
Wendy K – Franklin, MI 5/28/2016
This team was outstanding; Willie,Phillip, Josh, and Mackenzie. Everyone very professional and happy to be of service!!
Shannon – Bloomfld Hls, MI 5/26/2016
Mike the manager was awesome and nice to meet the district manager too! Service was freaky fast!
Ailie – Bloomfld Hls, MI 5/25/2016
Great service, attention to detail, and a mailed coupon brought me back. My husband had his auto's oil changed about a month ago, he too is impressed with the service and professionalism of all managers and technicians.
Scott – Bloomfld Hls, MI 5/25/2016
Assistant Manager Robert Armstrong was my service advisor. He was sharp and professional.
John – Rochester Hls, MI 5/24/2016
In and out very fast. Nice job all around.
Carlos – Waterford, MI 5/20/2016
Jousha really sold me on the previous oil change
Dorene – Bloomfield, MI 5/12/2016
Martin – Troy, MI 5/11/2016
I anticipated having to wait 15 minutes since it was 7:45 am when I arrived and I knew the shop wasn't going to open until 8 am. I was planning on waiting in the parking lot, catching up on emails. As soon as I pulled up, Dalton and Mackenzie took me right in. I told them I am happy to wait if they needed to set up the shop, or get their coffee, or whatever. Nope, they took me right in and did a great job taking care of my needs. Wow, did I appreciate that! Great service! That's why I keep coming back!
Eileen – Lake Angelus, MI 5/10/2016
Received coupon in mail.
Michael – Bloomfld Hls, MI 5/9/2016
Will not be back prepaid for oil change and then was charged $20 for filter was not informed of this on previous visit I was lead to believe there would be no additional changes
Phillip – Bloomfld Hls, MI 5/7/2016
Always great service.
Kristin – Bloomfield, MI 5/4/2016
Wonderful employees and very happy and polite. It makes you comfortable to have happy employees that want to work.
Michael – Bloomfld Hls, MI 5/2/2016
The service level is dropping noticeably - I'll come back but if it gets worse I'll find a new service location
Francesca – Bloomfld Hls, MI 4/20/2016
Awesome service and friendly workers.
Ken – Pontiac, MI 4/15/2016
Andrea – Waterford, MI 4/7/2016
great friendly service
Laney – Waterford, MI 4/2/2016
Staff very informative, took the time to answer all my questions.
Ausha – Waterford, MI 4/1/2016
he manager and his crew took excellent care of me this visit they above an beyond to ensure i was completely satisfied with the service I'd refer this store anyday #waterford location
John – Auburn Hills, MI 3/19/2016
In addition to the oil and filter change, they pointed out my power steering fluid was very dirty and in need of changing which I wasn't aware of. They showed me literally how dirty it was which I appreciated so I went forward with that change as well.
Vicky – Bloomfld Hls, MI 3/16/2016
The manager was first class! My visit was so professional and personal!they took such great care of me and my daughters car I brought in. I took all of there advice and I feel happy and safe in her car. I cannot wait to come back, even for a top off because they were so nice and efficent!!!!
Katey – Waterford, MI 3/11/2016
Joseph M and Dalton H were very polite and professional.
Scott – Bloomfld Hls, MI 3/10/2016
It was great
Eileen – Lake Angelus, MI 2/26/2016
Received email reminder re time for oil change.
Leonard – Pontiac, MI 2/22/2016
Keep coupons active longer and allow multiple coupons. One on mileage return sticker in car and email coupon received couldn't be used in conjunction.
Michelle – Auburn Hills, MI 2/21/2016
The manager and technician who serviced my vehicle today were both polite and enthusiastic. It was a pleasure to get my oil changed.
Brandon – Bloomfld Hls, MI 2/20/2016
Originally I had coupon emailed to me for an additional half price for a second vehicle to be serviced for oil change so I brought my son's vehicle and also with my the technician told me that my vehicle did not need oil change yet and I explained to him that my son was behind me who is a teenager by the way and has no clue about oil changes and I told him to give him a conventional oil change regular oil change nothing fancy. I pulled out and allowed my son to pull behind me to complete his oriole change they switch technicians and ended up giving my son synthetic oil which I did not request and charge me $84 when I initially told initial technician that he needs a plane oil change nothing extra so I was very disappointed with the manager because he was extremely rude and had an attitude. Also I was told that I wasn't the only one that's says that about him. I will no longer give you my business. I take three vehicles there regularly, but that's going to change..
Toni – Auburn Hills, MI 2/17/2016
Jason Oakes was very helpful and courteous.
Milda – W Bloomfield, MI 2/16/2016
Thank you all!
Jill – Bloomfld Hls, MI 2/13/2016
I had a $20 Valentine's Day coupon that I asked if I could use if I prepurchased my next oil change. I was assured that I could and that the coupon was used. After driving away I found the coupon was not used.
Also, he talked me into upgrading the oil on this oil change. When you prepurchase, it would be nice if they tell you that you will also be paying for the upgrade oil for the next one too.
Iieric – Franklin, MI 2/13/2016
I want to complement your location Manager, Dalton, for doing a great job.
I was there first thing Saturday morning to take advantage of your Valentines Day special coupon offer. He is the one that serviced my vehicle. and again he did a great job.
Dalton has both a pleasant disposition while at the same time, is extremely efficient in how he approached my vehicle's needs for an oil change. Of course he did all the other checks that one expects at an Uncle Ed's
Based on years of being an Uncle Ed's customer, even many years before Mondale was the manager of this store, I think Dalton has the potential to continue to do a great job for Uncle Ed's.
Fred – Bloomfield Hills, MI 2/13/2016
Email coupons work greatcoat it actually reminded me I was due for oil change
Zakia – Pontiac, MI 2/5/2016
Dalton , josh , Robert , Phillip , were amazing !
David – Livonia, MI 2/5/2016
As always, this shop is well managed and well staffed. The manager on duty, Robert C was also my service advisor. He was professional, thorough, and very friendly. A fine representative of Uncle Ed's. Joseph M was the lower tech and utility tech; he too was and professional, focused and most pleasant. Joseph, like Robert, was also a quality representative of Uncle Ed's. They took great care of my wife's mini-van. I've been a regular customer of this Uncle Ed's for years, dating back to when it was opened. Thanks for the awards and coupons.
Janet – Pontiac, MI 2/3/2016
Uncle Ed's is the best place to get light bulbs replaced -- the best price, the best service, and the fastest getting the job done and me on the road again. All the service technicians, in this case Joseph M., are friendly and responsive. The manager on duty, Robert C., was friendly and helpful.
Tom – Waterford, MI 2/3/2016
Speed of service was wonderful, Robert is the fastest ive ever seen to work here. Great job to him and joe
Cynthia – Waterford, MI 2/3/2016
Robert and Joseph was very friendly to me. Robert shower me everything that need to be done or recommended for my vehicle. I truly appreciate the honesty that they gave me about my vehicle. I will definitely come back to get my services done with Robert . Awesome
Kevin – Sterling Hts, MI 2/3/2016
Staff was very friendly, helpful and thorough.
Wendi – Bloomfld Hls, MI 1/29/2016
Love the enthusiastic positive attitude
Phillip – Bloomfld Hls, MI 1/24/2016
Happy with the service. Great staff.
Carla – Clarkston, MI 1/22/2016
Everyone was very friendly. Thanks!
John – Rochester Hls, MI 1/22/2016
Always a pleasure. Quick turnaround. Great service.
Sheree – Livonia, MI 1/22/2016
Ericka – Clarkston, MI 1/12/2016
There were only two people working and three cars, so all things considered, service was still pretty fast.
Susanna – Grosse Pointe, MI 1/12/2016
Sheree – Livonia, MI 1/8/2016
Karen – Sylvan Lake, MI 1/8/2016
Three young men who were working when I arrived were absolutely delightful. Friendly, polite, professional, speedy and thorough. They also had very nice music playing ... contemporary, but not rock and roll. I have already recommended Uncle Ed's to others.
Michelle – Bloomfld Hls, MI 1/5/2016
No, always happy with service and staff. Miss some of the former staff that have moved on.
Zharia – Pontiac, MI 12/31/2015
All of the workers made my experience extremely enjoyable. Everyone had a great sense of humor and I really enjoyed my visit. I love the chants "no tools, no towels" . Thanks for a wonderful experience I will definitely be returning. Jordan was amazing !!!!!
Rod – Bloomfield Hills, MI 12/30/2015
A little pricey but service was great. People were very friendly and professional.
John – Rochester Hls, MI 12/30/2015
In and out very quickly. All around nice job.
David – Keego Harbor, MI 12/28/2015
Great service, expert friendly staff and manager
James – Bloomfld Hls, MI 12/26/2015
Dave – Bloomfld Hls, MI 12/24/2015
Always great service
Jeremiah – Pontiac, MI 12/22/2015
Jason and Chris took care of me. Jason is the man! Neither Jason nor Chris were overly pushy with sales. Both Jason and Chris could talk a little bit slower with the customers.
William – W Bloomfield, MI 12/18/2015
Mark – Waterford, MI 12/16/2015
Another great job as usual.
Eileen – Lake Angelus, MI 12/15/2015
Good service. Friendly employees.
Tricia – Bloomfld Hls, MI 12/12/2015
The staff is honest and helpful
Harvey – W Bloomfield, MI 12/7/2015
The manager at this location are great
The service top notch
The atmosphere is good
The place is spotless
And last but not least every employee takes the time to come over to play with my dog
Rosemary – Pontiac, MI 12/7/2015
Ken – Pontiac, MI 12/2/2015
Friendly, polite & efficient
Doug – Mashpee, MI 11/27/2015
Very polite and efficient staff. Congenial and focused, helpful to each other. Didn't try to "push" unnecessary/untimely products (filters, fluids, etc.) onto me. Time to do oil change was certainly more than the advertised 10 minutes, but...no problem. Coupons are very helpful. Excellent service all around-I'll return again when in the area and need an oil change. Staff seems very well trained in terms of what is expected in terms of customer service!!
Colby – Bloomfld Hls, MI 11/27/2015
Nice and easy to work with
Elizabeth – West Bloomfield, MI 11/23/2015
Great service, friendly staff
Cynitra – Redford, MI 11/20/2015
Josh, Jason, Alex, and Joesph were phenomenal! Very friendly and professional.
Lucy – Troy, MI 11/9/2015
Karin – Clarkston, MI 11/6/2015
Quality work and professional, nice employees
Dan – White Lake, MI 11/6/2015
Staff was awesome. Very lively, seemed like a fun place
Daniel – Bloomfld Hls, MI 11/1/2015
Mark – Troy, MI 10/31/2015
Always a pleasure
Jodi – W Bloomfield, MI 10/26/2015
My last visit went anything but wonderfully. I bought an oil change on-line and then added services. My final bill was calculated incorrectly. In addition, the location was understaffed and seemed not well educated in the Uncle Eds products. I emailed Jordon and he responded quickly and even realized I was owed more than I expected but still I was hesitant to return. I'm thrilled to report that the location was well staffed and provided me great service! They were incredibly busy which made my oil change time a little longer than I anticipated but it was nice to hear everyone communicating with each other and keep up with the processes. Today I saw a very well-run location that seemed to work well as a team. Granted, Jordon was also on site so I'll be curious to see if the next visit is as good as this.
Steve – Bloomfld Hls, MI 10/25/2015
Phil and the crew were great. Friendly and professional. As I was leaving before closing two cars arrived. They reacted like it was the opening bell instead of tring to get home on a late Sunday night.
Amy – Bloomfld Hls, MI 10/21/2015
Everyone was very helpful and friendly
Charlotte – Bloomfld Hls, MI 10/21/2015
Great service, very friendly.
William – Waterford, MI 10/11/2015
Was super great. Staff was awesome.
Kim – Bloomfld Hls, MI 10/10/2015
Excellent establishment and service
Maria – Bloomfld Hls, MI 10/9/2015
Great team work
Jon – St Augustine, MI 10/5/2015
Josh and the rest of the team were excellent as always. They are incredibly friendly, knowledgeable, honest, and hard working. They're commitment to excellence shows in everything they do and have secured a customer for life!
Deana – Bloomfld Hls, MI 10/3/2015
Alex was great and very professional in explaining what was needed. Worked within my budget to get me the services needed to be safe and on my way :) thank you!
Carla – Clarkston, MI 9/29/2015
I tried to use my reward certificate, but the bar code didn't work and there was no code under the bar code for them to enter it manually into the computer. I need a copy of it please so I can use it before it expires.
Jane – Bloomfld Hls, MI 9/28/2015
I was blown away by the level of service at this location - truly. Professional, efficient and incredibly upbeat. They completely took care of my car in a very short time and also put me in a great mood with their enthusiasm. Josh the manager seems to be really respected by his workers who are all great. Phil, in particular, went above and beyond to help me (scraped tree sap off my windshield with a smile - Thank you, Phil!!)I will recommend this location to everyone I know.
Gwendolyn – Pontiac, MI 9/23/2015
I actually arrive during opening time at 8.15am however the location was not open yet.I started to leave but an employee name Phillip came to my vehicle and explained that he was waiting for his co-workers to open the store. HE ASSURED ME THAT IF I COULD WAIL A LITTLE LONGER OR COME BACK, IT WOULD BE WORTH THE EXCELLENT SERVICE THAT I WOULD RECIEVE. there ARE OTHER OIL CHANGE ESTABLISHMENTS IN THE AREA BUT THE WAY PHILLIP TALKED ABOUT UNCLE EDs and explained in detail how top notch there service is I would have thought he was one of the owners, I came back 30 minutes later and all was great. As someone who knows several business owners, Phillip is a great representative of your company.
Brenda – Royal Oak, MI 9/22/2015
Phillip – Bloomfld Hls, MI 9/20/2015
No, great service.
Matthew – Bloomfld Hls, MI 9/16/2015
the day after visiting Uncle Ed's, I noticed that my car was leaking oil. I took it back to Uncle Ed's (another location) and they thought the drain plug was loose and tightened it. The following day, I still had leaking oil and took the car to the dealership for inspection. The dealership found that the Uncle Ed's technician failed to replace the seal for the drain plug gasket. I had to pay for a new seal and replace the oil ($57.20). I like Uncle Ed's and usually use Uncle Ed's for my oil changes but this trip caused me a lot of hassle and money.
Phillip – Bloomfld Hls, MI 9/13/2015
Always great service from the staff, jeremy, Karrez, and Dariell
Phillip – Bloomfld Hls, MI 9/13/2015
Always great service from the staff, Terry, Karrez, and Phillip
Gary – Bloomfld Hls, MI 9/9/2015
Reliably superior service. Stop trying to sell me steering fluid. I will never say yes.
Crystal – Pontiac, MI 9/9/2015
They were SOOO friendly!! Even the little cadence that they song while doing their work brought a smile to my face. The manager spoke with me and let me know that my cost could be lowered, so I felt that I was not being cheated. I felt at ease. As a woman, who knows nothing much about cars, they didn't make me feel as if I was being taken advantage of. That is really important to me. So I will be back again!! The customer service was outstanding!
Colby – Bloomfld Hls, MI 9/6/2015
I will be back
Madeline – W Bloomfield, MI 9/5/2015
I went to uncle ed's to get my oil changed today and the service from everyone was excellent. Each person, Dalton H, Charles R, Donald M, and Jeremy were all great and extremely friendly. Definitely going to come back next time!
Steven – Bloomfld Hls, MI 9/5/2015
The team -- and the whole experience -- was AWESOME. I actually know a lot about high-performance teams and they followed the 'routine' perfectly AND with enthusiasm, humor and energy. I was extremely impressed and, knowing what I know, am very confident that the little things were double checked...wow!
Dustin – Keego Harbor, MI 9/4/2015
These guys were very friendly and fixed a problem that had been causing some loud noise in my engine.
Eileen – Lake Angelus, MI 9/4/2015
Eileen – Lake Angelus, MI 9/4/2015
great service, knowledgeable employees
Ken – Pontiac, MI 9/2/2015
Sara – Bloomfld Hls, MI 9/1/2015
They were very busy and short-handed, but they told me that ahead of time. Routinely apologized and thanked me for my patience as I exited.
Marilyn – W Bloomfield, MI 8/27/2015
Jack – Bloomfld Hls, MI 8/26/2015
very knowledgeable people and very very courteous... 3 people working on my car at once!
Brendan – Franklin, MI 8/20/2015
The guys at this location were amazing. All super nice and friendly.
Alicia – Southfield, MI 8/20/2015
It is one thing for your service techs to be pleasant with the customer, but it is fascinating to see them pleasant and respectable to each other. Awesome experience and work ethic!!
Jodi – Sylvan Lake, MI 8/19/2015
Overall I though my visit was excellent. I appreciated the professional nature of the staff, who were very courteous, efficient and helpful. The only thing that gives me pause is I feel there is constant upselling for filters, fluids and other services.
Sara – Bloomfld Hls, MI 8/18/2015
Jeremy, Donald, Josh and Terence we're extremely professional and helpful.
Tiffany – Pontiac, MI 8/17/2015
The Managers and Technicians exceeded my expectations. Great customer service and they made me feel like a valued customer.
Daniel – Bloomfield Township, MI 8/15/2015
The manager, Jordan, and the technicians who serviced my vehicle, Phillip and Charles, were very polite, friendly, courteous, and professional. I am consistently impressed with the quality of the employees you employ at this location. We have been going to Ed's for oil changes and other maintenance for a number of years and my experience is always very positive. I appreciate the routine check of my van's tire pressure and the convenience of being able to have the fluids "topped off" between oil changes. Thank-you for being so customer-driven. I am a happy & satisfied customer.
Tara – Pontiac, MI 8/14/2015
The technicians and management were very roundly and informative.
Kristina – Waterford, MI 8/14/2015
I have no complaints, I like the professionalism of the company. I appreciated that Andrew from the Waterford location called Josh at the Bloomfield location to locate an item/ service my particular vehicle needed.
Jon – St Augustine, MI 8/12/2015
I always have a wonderful experience with this particular Uncle Ed's location. The staff is very thorough, kind, and honest. The service is excellent, and your in and out so fast! I honestly couldn't see myself going anywhere else; ever! Josh is a great manager, and you can really tell he cares about his customers. Phillip and Lawrence really knew what they were doing. Even went out of their way to scrape all the sap off from my windshield. Always treated like a V.I.P!
Angelo – Milford, MI 8/10/2015
Service is great and trustworthy
Dave – W Bloomfield, MI 8/6/2015
The guys are delightful and a pleasure to work with. They are always professional too!
Jacob – Troy, MI 7/27/2015
M – Bloomfld Hls, MI 7/26/2015
Waited inside the location in my car for about an hour for the service to be completed. They apologized for being short staffed, but...........
Gilda – Bloomfld Hls, MI 7/22/2015
They were great & thorough.
John – Auburn Hills, MI 7/17/2015
It was perfect! Enough said :-)
Tim – Birmingham, MI 7/16/2015
Josh had a great personality and was very easy to communicate with. He and his team made it a very enjoyable experience and a quick one as well.
Rob – Sylvan Lake, MI 7/16/2015
Fast and easy
Milton – Pontiac, MI 7/14/2015
The whole crew was very attentive.
William – W Bloomfield, MI 7/13/2015
Concerned about last visit for a top-off before going on trip. Technician said rear passenger tire was 11# low (I had just had tires rotated) and worried about it the entire trip.
I brought the same vehicle back today for an oil change and was told the tires were inflated to 40# (should have been 35#); no one touched the tires between the two visits? Somebody was wrong -- either at the top off or today!
Kortne – Inkster, MI 7/13/2015
I would not suggest anything my experience here was very nice
Susan – Clarkston, MI 7/12/2015
Super, professional, and friendly service by the men that took care of my car. They were wonderful!!
Christopher – Ann Arbor, MI 7/11/2015
Was really impressed with this particular location. They didn't try to push every service that they offer on me and only made recommendations that are really needed.
Angelia – Bloomfld Hls, MI 7/9/2015
They were awesome. Josh went above and beyond to be helpful.
Kristie – Bloomfld Hls, MI 7/8/2015
Always have had great service. Very polite and professional . I have always gone to this location .
David – Livonia, MI 7/8/2015
Another fine job by Uncle Ed's. Many thanks to Josh M, and technicians Karrez B and Charles R--all upholding Uncle Ed's excellent reputation for professional and thorough service.
David – Bloomfld Hls, MI 7/7/2015
Very helpful staff!
Francesco – Ophir, MI 7/7/2015
Jeremy and Josh manager and assistant manager were excellent. We are on a long road trip and they caught potential problems for us before we took off again. They were professional, thorough and kind.
Steve – Bloomfield, MI 7/3/2015
Susanna – Grosse Pointe, MI 7/3/2015
Great service, nice guys.
Michael – Pontiac, MI 7/2/2015
Josh and his team have excellent communication. I almost thought I was in a huddle calling plays again!!
John – Rochester Hls, MI 7/1/2015
Always a good experience
Brooke – Shelby Twp, MI 6/30/2015
Friendly staff, but tried to sell me stuff that I didn't need.
Geoff – Farmingtn Hls, MI 6/30/2015
The constant sales job was annoying Constantly trying to upsell me on different things in the prices were very high All of the yelling between tax for the checks and whatnot was very disturbing It was not a relaxing enjoyable visit Could not wait for them to be finished so I can have some peace and to stop trying to sell me additional things that I did not need on a vehicle with 200,000 miles
Mekel – Birmingham, MI 6/29/2015
Great not to be pressured to buy additional services.
Susan – Bloomfld Hls, MI 6/27/2015
Josh was the best! Just a great team and wonderful service. Love this place.
Fran – Pontiac, MI 6/26/2015
I needed a wiper for the back window and had resigned myself to having to go to the dealership because none of the auto stores had it. Terry at this Uncle Eds said he could change it. And he did!! When I got home I checked it out and it came off. I called the store and he said he would come out to my home and check it. He determined it needed something else. He ordered it and when it came in he made another trip to my home and replaced it. He went way beyond what I had expected. He also did all of the trips to my home on his off time. You have a GREAT ambassador for Uncle Eds working for you!! Just don't find people like that anymore!! Thank You!!
Nadene – W Bloomfield, MI 6/26/2015
The price for the oil change is the only reason I will look for another shop in the future. The service was outstanding.
Bill – Lake Orion, MI 6/22/2015
Fast service. I'll be back.
Jeff – Bloomfld Hls, MI 6/19/2015
Terry P and Jeremy H went above and beyond to make sure my high mileage Suburban was taken care of. They offered services which will help keep it running longer, and easily explained the pros of each service and why it would be necessary now or in the near future. One of my lights was out, and while being replaced, Terry noticed someone had bolted it shut. It was not easy, but he took the time to make sure the light was changed. Terry and Jeremy also fixed another part of my car which was not oil change related - which was greatly appreciated! Dariell P came and introduced himself, and was also very friendly.
This has always been the location of choice for my oil changes, but today's service was the best yet!
Michael – Auburn Hills, MI 6/19/2015
To whom it may concern,
Terry, Phillip, Dariell and Jeremy was awesome! I received top of the line service along with information that I really needed to know about my F150. I'm not talking about up-sale stuff... real knowledge that will keep me on the road. Words really can't explain how I feel about the service. It was truly above and beyond.
By the way, I never feel out surveys. But these guys deserve my time and future service. Thanks.
Phillip – Bloomfld Hls, MI 6/19/2015
Always great service at this location from Dariell, Jeremy, and Terry.
Jennifer – Port Sanilac, MI 6/11/2015
Knowledgeable and thorough
Anthony – Bloomfld Hls, MI 6/9/2015
They did a great job besides being understaffed. Went above a beyond good service.
Jean-Paul – Bloomfld Hls, MI 6/6/2015
Keep up the great work.
David – Livonia, MI 6/6/2015
As always, fine work by Terry P, the manager, with professional team including Alexander F, Charles R and Phillip M. It is clear that the management and effectiveness of this store is five-star all the way.
Ausha – Waterford, MI 6/3/2015
Service was spectacular would gladly recommend TO n refer others
Michael – Ferndale, MI 6/3/2015
SErvice was great. They went over everything with me and really made sure I knew what was happening every step of the way. Great Job!
Robert – Bloomfld Hls, MI 5/30/2015
Good service. Was fast.
Karen – Waterford, MI 5/30/2015
Always have great service, along with very friendly people at this particular store. I will continue to make it my regular oil change location!
Lleslie – Bloomfld Hls, MI 5/29/2015
I was very glad my techs helped me .
Alysha – White Lake, MI 5/28/2015
My total had come to just a few cents over $60 and a worker just offered his pennies towards my total so that I didn't have to have an odd amount of change. The small gesture like that is just so nice. Not to mention the vibe of the "team" overall was just fantastic.
Justin – Keego Harbor, MI 5/28/2015
They put 5w20 in my car. My 2003 Jeep Liberty requres 5w30 according to the manual. I heard the guy say as he started pumping the oil, "20." I knew that he was putting in the wrong oil and stopped him afterward. Then he said, "the screen says 20" I got out my owners manual and showed him that it requires 5w30. The manager came over and said there isn't a difference and it will be fine. I complained and he said they would drain it and put in 5w30. I don't think they ever did. I dont remember hearing him pump it and the manager was talking to me the entire time because we were looking through the web to see if there was a difference. Then he came up to me with the dip stick and said, "all set." This is completely ridiculous. Why would your screen tell them to put the wrong oil in my car. After further research, I have realized that a high mileage care like mine should never get less viscosity at temp like I would with 5w20. I am very disappointed.
Sheree – Livonia, MI 5/27/2015
Ken – Pontiac, MI 5/26/2015
I was in a rush yesterday. It was great that all hands jumped in to complete the job even quicker than usual. Much appreciated!
Rafi – Bloomfield Hills, MI 5/26/2015
Thoroughly inspect my vehicle and I don't feel cheated or treated dishonestly.
Andrea – Waterford, MI 5/26/2015
Service was great, fast, and simple. They also did not push too hard to up-sell me on additional products/services like most other oil change shops.
Leonard – Pontiac, MI 5/26/2015
Great job guys!!!!
Angelia – Bloomfld Hls, MI 5/26/2015
Janeen – Bloomfld Hls, MI 5/23/2015
Michael – Bloomfield Towns, MI 5/23/2015
Suzanne – Bloomfld Hls, MI 5/23/2015
This is my favorite uncle Ed's location. The manager is always outstanding and the service is attentive and informative. Terry the manager went above and beyond to fix a problem for me and I was satisfied with the cost. Jeremy was also great.I only come to this location because of the excellent service. Great job Uncle Ed's of Bloomfield Hills! I will recommend Terry and his team to all of my friends.
Scott – Southfield, MI 5/23/2015
Keep it up!
John – Rochester Hls, MI 5/17/2015
None. Good job
Barbara – Auburn Hills, MI 5/16/2015
Been a customer for over twenty years. Would like to receive the coupon book.
Haven't received that in years.
Do get emails, however, there are better values within the coupon book when I have major things(other the oil change) done to my car.
Tim – Bloomfield, MI 5/16/2015
Keep up the great work!
David – Livonia, MI 5/15/2015
As always, quality-fast-professional service at Uncle Ed's. My thanks again to Terry P as the customer service advisor, and Alexander F the manager on duty, with Jeremy H as the utility technician. With each visit to Uncle Ed's, I receive the consistent professional and thorough service that I have come to expect, and always receive service that exceeds with expectations--all with a welcoming smile. Keep up the fine work, and kudos to District Manager Mondel Hightower! Thanks for everything team.
Timothy – Clarkston, MI 5/13/2015
Terry, Jeremy, and Charles were outstanding. I came into the shop because my car started overheating down the road and I was hoping they could help. All three of them went out of their way to do everything in their power to get me back on the road in a safe manner. They had to call around and find a part that I needed and even had to go pick it up. Throughout the duration of my time in the shop they remained relaxed and upbeat which made my time spent enjoyable rather than the frustrating situation it could have been for me. Their customer service was truly second to none and is the reason I will continue to bring my car to Uncle Ed's (specifically that shop) in the future. I will be recommending Uncle Ed's to others I know who are looking to get their car in. I really appreciate their effort and for even staying late to help me out in a bind. Thanks again, gentlemen.
Shalanda – Southfield, MI 5/9/2015
They did a great job! I was satisfied and they even found a bagel in the engine
Joe – Washington, MI 5/8/2015
Good, friendly service. After I arrived, I was told there was a 10-15 minute wait, however, after the wait was over. The technicians were very fast.
Karin – Clarkston, MI 5/4/2015
You guys are pricey but worth it! I trust my car is in good hands!
Michael – Pontiac, MI 5/2/2015
Terry, Alex and the boys are professional, fun and a pleasure to do business with. I recommend this location to everyone!
Pam – Bloomfld Hls, MI 4/30/2015
Very satisfied this visit. Quick and professional!
Roosevelt – Pontiac, MI 4/26/2015
Your staff was Awesome!
Tamila – Bloomfld Hls, MI 4/24/2015
Everyone was so nice and knowledgeable of their work. Everyone made sure that I clearly understood what services my vehicle needed at the moment and will need in the future. I felt comfortable and I definitely will return in the future.
Juanita – Pontiac, MI 4/22/2015
The guys at the store are very friendly and professional. I would definitely recommend the store and the technicians to anyone that needs service. Jeremy H.and Terry P.are rockstars!!!!
Erin – Streamwood, MI 4/21/2015
The employees where so nice and upbeat. They had a great attitude and made me feel comfortable even though I don't know much about cars.
Joe – Bloomfield Hills, MI 4/21/2015
The manager help me with a leak in my back windshield wiper fluid line. He took extra time to help me to determine where the leak was coming from, at no extra charge. This was very impressive and quit possibly the best experience I have ever had getting my oil changed. It was very clear to me that this manager runs a very tight ship and is the driving force behind a very impressive crew of employees.
Karin – Clarkston, MI 4/19/2015
ALL of the employees were very friendly, knowledgeable and wanted to assist.
Madison – Bloomfld Hls, MI 4/18/2015
Terry P, Chris W, Charles R, and Jeremy H were all extremely welcoming and helpful during my visit to Uncle Eds Oil Shoppe on April 18th 2015!! I would strongly recommend coming here.
Asia – Grosse Pointe, MI 4/17/2015
Im satisfied everytime I visit Uncle Eds! Any location I go to they're all very professional, and very helpful. They always make sure everything is safe for the road then double check to make sure . I definitely chose Uncle Eds as my first choice for maintenance on my vehicle and I will be back soon for check-ups and services in the future .
David – Livonia, MI 4/17/2015
Fine work by Chris W., manager on duty, and Jeremy H, the utility technician. I make a point of trading at this store, and have for years. It is well managed, well organized, and the staff is always professional, pleasant and eager to meet the customer's needs. Mondel Hightower and Terry are clearly doing a great job, as is evident by Chris W and Jeremy H. Keep up the good work.
Peggy – Bloomfld Hls, MI 4/15/2015
I was in a hurry to get my daughter to basketball practice and Terry did everything himself while he conducted the rest of his team on the other vehicles. He did an amazing job and that crew is very impressive, I will definitely be back!!! Love Uncle Ed's and this location is the best one I have ever been to!
Darryl – Detroit, MI 4/14/2015
They all were very positive and informative. This is the only place I come to get my oil changed.
Stephanie – Troy, MI 4/12/2015
polite, as always
Laurie – Garden City, MI 4/10/2015
Always great service!! The guys are fun, funny and all are wonderful!!
Lisa – Sterling Hts, MI 4/4/2015
I was very impressed how thorough the guys were! This was the friendliest and most professional oil change experience I've ever had. : )
David – Livonia, MI 4/1/2015
Fine Top Notch service by Chris W and Charles R. This store is a very well managed facility--with smiling, professional, efficient service under the leadership of Terry, and of course the District Manager, Model Hightower. I go out of my way to make sure that Uncle Ed's is my preferred and only vendor for covered services, and I drive the extra miles to get to the Bloomfield Township facility because I know that it is five-star, and my expectations will always be met. Thanks to all for making "oil changes" and other services pleasant and professional. Dave Patton
Molly – Waterford, MI 3/28/2015
These guys are great!! Professional, polite, friendly, knowledgeable.
Carla – Clarkston, MI 3/21/2015
Very friendly and helpful staff!!
Elizabeth – Pontiac, MI 3/19/2015
excellent customer service
Tiffany – Redford, MI 3/17/2015
Service was fast and friendly. I was able to get several services all during my lunch break. I appreciate the free services (fluid top offs) as well. I can get an oil change for less money at other places. However, the friendly service, extras and coupons bring me back.
Jim – Pontiac, MI 3/17/2015
polite and professional. great service. you have a repeat customer.
Beth – W Bloomfield, MI 3/16/2015
I tried to call corporate today to explain my poor experience. I was told that my 2014 jeep had not had an oil change in 9000 miles (I had taken it elsewhere) I felt pushed in a corner regarding the fact that they were saying that I must get a service on the vehicle to get the sludge out. I explained that the car is a lease that is going back soon and I just wanted to get out of there. I was with my toddller. The technician told me that I need to get an oil change every 3000 miles which is contradictory to my cars instructions. I just felt so uncomfortable. My coupon I was told was not valid and so I paid $55 for an oil change that I would have gotten at my dealership for $20. To make matters worse, coupons were sitting in my mailbox when I got home. No one should feel so pressured.
Colin – Pontiac, MI 3/15/2015
Expensive oil change
Tom – W Bloomfield, MI 3/14/2015
Excellent and very courteous service
Jerry – Troy, MI 3/13/2015
The staff was very courteous and professional.
Kenneth – Pontiac, MI 3/13/2015
I arrived about 20 minutes before closing and no one acted upset that they may need to stay longer,in fact the manager Terry had a great disposition and was very helpful.
Angelia – Bloomfld Hls, MI 3/8/2015
The service technician and manager went above and beyond to assist me. They took extra time to help me because my hood wouldn't close. I really appreciated their caring enough to help without complaint.
Karin – Clarkston, MI 2/27/2015
All employees so great and trustworthy--you can tell they really want to help and do a good job.
Milda – W Bloomfield, MI 2/25/2015
Both Mike B. and Jeremy H. teamed up to provide professional, client=centered care of my vehicle with a smile! Both answered my questions and car-counseled me regarding future upkeep. I would recommend both of them unequivocably for a raise on their next review. They each deserve it!
Thank you kindly!
Amy – Sterling Heights, MI 2/24/2015
It was a great experience. The staff was knowledgeable, friendly, and efficient. Thank you for offering such exemplary service!
Brian – Warren, MI 2/22/2015
all the additional services that were offered were ANNOYING. Yes ANNOYING. i have a 18 month car, my car will not blow up (like they made it sound) if i don't utilize the additional services offered. sure the pitch is great to some old granny that gets freaked out when you tell her the story...not a normal guy. just get me an oil change and get me out.
Martin – Troy, MI 2/21/2015
Usually, this shop runs like a very well oiled piece of machinery. Not sure if they were training a new guy today, it was obvious that he was trying hard, but it was like the timing belt was off... not sure if it was really his first day on the job, but it might have helped if he introduced himself as "the new guy in training". At least it would have made his double-work and misinformation understandable.
The guys in this shop are very professional, very good, and work very well together. I will continue to come here for my service.
David – Livonia, MI 2/18/2015
On a scale of 1 to 5, Uncle Ed's rates a 6+. Over the years and years that I have been a loyal Uncle Ed's customer, the technical expertise in offering and implementing services has been exemplary. I have watched with interest the manner in which the managers work with staff members, and I mean "work with." There is an atmosphere of leadership and professionalism that is ever-present from the time you arrive until you leave. Well done in all respects. Terry P and Jeremy H again more than met all of my needs on this Top Notch service, and got me in and out in an efficient and effective manner. Thanks to Terry and Jeremy for all you do. Dave Patton
ERIC – Franklin, MI 2/14/2015
It was a return visit from a 1/12/15 wiper blades replacement. Apparently, the rear window wiper was not working properly. So Terry, the store manager, arranged to have a completely new rear wiper blade and assembly installed which he completed himself. I was most gratified that this was all done at no additional cost. So when this vehicle needs another oil change, in about 3-5 months, I will be returning to Uncle Ed's, knowing that my vehicle will receive excellent service, by techs under Terry's supervision.
P.O. Box 250682
Oneil – W Bloomfield, MI 2/11/2015
I was very impressed with the level of service that both Terry P and Karrez B provided. After years of being disappointed with places like Belle Tire, I'm glad I've found a place with people who seem trustworthy, dependable, and competent. Their performance is the kind that earns a customers for life--I will definitely be coming back!
Olga – Warren, MI 1/29/2015
I love this facility...friendly, fast and efficient.
Terrance – Bloomfld Hls, MI 1/20/2015
Every time I go there they are so kind and extremely helpful. I go there instead of the FREE dealership oil changes, because they are fast, nice, talkative, and helpful!!!
Dana – Waterford, MI 1/16/2015
Mike B. Terry P and Donald M were polite and very knowledgeable. They pointed out specific things that was very helpful in determining which services i wanted to get. My glove box is tricky to work and Terry stayed with it when it got stuck and made sure it worked smoothly and properly. He was very patient and i especially appreciated his quiet determination to see the job no matter how small was fixed right. Impressive team that work well with each other! Their service makes all the difference, especially for women (like me) who feel intimidated in the auto realm. They treated me with respect. I am thoroughly satisfied and more!
David – Livonia, MI 1/16/2015
This store, managed by Terry P, is an excellent example of customer service at its best. Terry, including Mike B, were most professional in all respects--always wearing a smile and exhibiting an engaging, pleasant demeanor. Knowing what a fine manager Terry P is, you can see the enthusiasm in both Mike B and Karrez B, i.e., providing professional service (in this case Top Notch Service), in every task. You should be most appreciative how this store is managed and operated, including the leadership of District Manager Mondel Hightower. Keep up the fine work individually, collectively and corporately!!
Best wishes for a successful and profitable 2015.
Joe – Metamora, MI 1/9/2015
Terry was extremely professional, knowledgable and helpful.
Chris – Bloomfield, MI 12/30/1899
After they checked my very rare, one of a kind - - Knanuton Valve, adjusted the Johnson Rods and assured me the Flux Capacitor was working just fine - - My wife and I were able to exit at 88.0 mph.
We had fun with the Sunday crew, they understood my humor